Discreet Pest and Wildlife Services, Inc.
Verified2 Burlington Woods Dr #100, Burlington, MA 01803
Open 7 days, Early hours, Evening hours
Rating Breakdown
5
★★★★★73 reviews
Customer Reviews (20)
I had an issue at my home and Discreet Pest truly came through. From the start Alicia was incredibly responsive, professional, and hands-on throughout the entire process.She even personally came by to take care of everything that needed to be handled, which I really appreciated.It's not something most companies would do.The level of service and attention to detail was outstanding.I highly recommend Discreet Pest for any one dealing with pest-related concerns.
After having an issues incorrectly identified by not one but three different pest control companies, discreet was able to figure it out in minutes, perform the treatment same day, and was $250 cheaper than everyone else.
We had a rodent issue in our basement and called Discreet Pest and Wildlife Services, Inc. after a family member recommended them. Megan was the technician who came out, and she was fantastic. She took the time to explain what was going on and how it would be handled. She did a thorough inspection of the basement and put a plan in place to address the problem. I really appreciated her attention to detail and would definitely recommend their services if you’re dealing with a pest issue.
I can’t say enough good things about Discreet Pest and Wildlife Services. I recently discovered a roach issue in my home and they handled everything quickly and professionally. The technician performed a very detailed inspection, and explained exactly what was going on and why the problem may have started. What stood out most was how thorough the service was. The technician treated the problem areas carefully and set up a plan to make sure the roaches were eliminated and wouldn’t come back and also gave me practical tips to help prevent future problems. It was clear they knew exactly what they were doing. If you’re dealing with any pest problem, I highly recommend Discreet Pest and Wildlife Services. Professional, reliable, and very effective service!
I had a great experience with Discreet! They responded quickly and were able to come out the very same day I called, which I really appreciated. The service was affordable and the technician Megan was extremely knowledgeable. She took the time to explain the issue, what was causing it, and how it would be treated. I felt confident the problem I was having was being handled properly. I would definitely recommend them to anyone dealing with a pest problem and wouldn’t hesitate to call them again if I ever needed pest control services in the future!
Jack at Discreet was the hero of our day when we needed emergency wildlife services after hours. We called probably 20 different places that advertised 24/7 or emergency services but Discreet was the only company that actually seemed equipped to get someone out to us in a timely manner. Communication was super easy through text and the whole process was great. Crisis averted, thanks Jack and Discreet!
Our office recently switched to this pest control company, and everyone we have communicated with has been dependable and friendly. I work in the AP department, so my favorite part is that the invoicing is consistent and easy! Highly recommend them.
I recently moved into a new place and had a bad ant problem that needed to be resolved quickly. From my very first interaction with Dave, the service was outstanding. He was extremely professional, arrived on time, and took the time to thoroughly explain what was causing the issue and how he planned to treat it. What really stood out was how informative and friendly he was, he made sure I understood the process and even gave helpful tips to prevent future problems. The treatment was effective, and the ants were completely gone in no time. I felt like Dave made my situation a priority and not just another job on a long list. It made a stressful situation much easier to deal with. It’s hard to find someone who is this knowledgeable, reliable, and genuinely pleasant to work with. I couldn’t be happier with the results from Dave and would absolutely recommend him to anyone needing extermination services. Amazing work all around!
Great experience with Discreet Pest and Wildlife Services! The technician they sent was professional, explained everything in detail, and made me feel confident the mouse issue I was having was going to be taken care of quickly. I’m very happy with the service they provided me. I would definitely recommend them to anyone dealing with pest issues!
Great company and exemplary service! We contacted Discreet to help us address a rodent problem and they came out the same day. Megan was excellent and was very knowledgeable as she answered our questions while walking us through the process. If you need a pest control company, look no further!
Discreet was a lifesaver!! I have a huge phobia of bugs/rodents, and at midnight on Christmas Day I saw a mouse in my apartment. I was so terrified and at a loss for what to do in the middle of the night. I called multiple companies without an answer due to the holiday, but Discreet was the ONLY company that answered the phone! The gentleman listened as I explained the situation to him and, although they were only slated to be covering emergencies at bigger buildings on Christmas, they responded to my request for help in this ordeal. Dave arrived promptly in the very early hours of Christmas morning and was thorough, empathetic, and went out of his way to make sure I could feel safe again in my apartment. As someone who is petrified of rodents, they truly came to my rescue when no one else answered my call for help. On top of their exemplary professionalism, they showed me genuine kindness which I am incredibly grateful for! Thank you Dave & team!!
What a different and pleasant experience with Discreet Pest Control! I have used the bigger chain guys and always felt like they were trying to rip me off with scare tactics and sending high school kids to do the service… I used Discreet for an emergency wasp infestation in our attic, on top of my daughters’ bedrooms. Jack came same day and was awesome. He was extremely knowledgeable and friendly, explained the various options clearly & honestly and took care of our problem in no time. He took the time to explain the products he was using and why they were safe for our household with 2 young children and a dog. I will sign up for their quarterly preventative service given how great they were. I wholeheartedly recommend this company whether it is for an emergency or for regular service. A+++.
Discreet Pest provided excellent service. They came out for an inspection in less than 24 hours from when we called. They were professional and effective, clearly experts in their field. Would highly recommend.
Alicia the owner even responded to a last minute request to remove mice ( trapped) before I left for vacation. This extra service in between regular service was greatly appreciated and reflects the strength of this business . Client centered all the way!
Just moved into our new home few months ago and found Yellowjacket bees making a nest under the sunroom. I called Discreet on a Sunday freaking out…they had a guy sent with the hour. He came in explained everything to me and ensured me that the treatment will get rid of them. This company has earned my business for life and will refer them to everyone! Thank you so much, Discreet!
Response from Discreet Pest and Wildlife Services, Inc.
Thank you so much for the great review, Yash! Providing prompt, thorough service and clear communication is always our goal, and it’s wonderful to hear that reflected in your feedback. Welcome to your new home, and please don’t hesitate to reach out if you ever need us again!
I recently had the misfortune of discovering a problem in my home with wasp/ yellowjackets for over a week, and after some frantic searching online and social media, I came across Discreet Pest and Wildlife Company. I am so thankful I did because their emergency service was nothing short of outstanding! Here's a step-by-step breakdown of my experience: • Quick Response Time: I called on a Sunday, which is typically reserved for emergency services, and it was indeed an emergency because I have a family member who has a severe allergy to bee stings. I was relieved to speak with Chris a friendly, professional representative almost immediately. He listened to my situation and assured me that a technician could come out today, or I could wait to avoid paying the emergency fee. This demonstrated that the company wasn't just out to make extra money—they genuinely care about their clients. Within a couple of hours, a technician arrived at my doorstep – much faster than I had expected! • Professionalism and Knowledge: The technician, introduced himself with a smile and immediately put me at ease. He took the time to assess the situation, explaining the type of bees in my home . He also gave me a detailed overview of the treatment options available, but didn't pressure me into buying a service plan. • Detailed Inspection: After explaining the plan, he conducted a complete inspection of the entire house, making sure no area was left unchecked. He was meticulous and thorough, even checking areas I hadn’t thought about. It was clear that Discreet Pest and Wildlife Company. trains their staff to be extremely detail-oriented. • Efficient Treatment Process: Once the inspection was complete, he began the treatment. The application was quick, effective, and non-invasive. He made sure to let me know about every step of the process, what to expect, and how to follow up if I noticed anything unusual. • Post-Treatment Guidance: After the treatment, the technician provided clear instructions on what to do and not to do. He even gave me tips on preventing future infestations, which I really appreciated. (Like seal the cracks where the bees were entering) • Excellent Customer Service: Throughout the entire experience, I felt completely taken care of. The customer service was exceptional, from the first phone call to the follow-up communication with Chris. In conclusion, I am 100% satisfied with Discreet Pest and Wildlife Company especially with their emergency service. They are professional, efficient, and genuinely care about solving your pest issues.If you're seeking a company that's both highly respectful and dependable, I highly recommend them. They turned what could have been a nightmare for us into a smooth, stress-free experience. Thank you again, Discreet Pest and Wildlife Company. – You’ve earned a loyal customer! Gina
Response from Discreet Pest and Wildlife Services, Inc.
Thank you so much for taking the time to share such a thoughtful and detailed review, Gina! We know how stressful it can be to deal with yellowjackets, especially with a family member who has allergies, and we’re so glad our team was able to bring you peace of mind quickly. It’s wonderful to hear that Chris and our technician were able to provide the care, professionalism, and thorough service you deserve. We take pride in being responsive, transparent, and detail-oriented, and your feedback lets us know we’re living up to those values. Please don’t hesitate to reach out if you ever need us again; we'll be here to help!
I had an unexpected bee infestation in my home and reached out to Discreet Pest and Wildlife Services for help. I’m so glad I did! Their customer service was top-notch, and they were able to schedule a technician quickly and he was able to come out same day. The technician was very professional and knowledgeable. He assessed the situation, identified the hive, and explained the treatment plan clearly. He took care of everything—safely treating the area to address the current issue and to prevent future infestations. The service was efficient and thorough, and I appreciated how careful they were with the surrounding area to avoid any damage. Within a short time, the problem was completely handled, and the technician explained what to expect over the next 24 hrs. I highly recommend Discreet Pest and Wildlife Services if you're dealing with a bee or any other pest issue. Their team was prompt, professional, and effective. No more worries about bees in my yard!
Response from Discreet Pest and Wildlife Services, Inc.
Thank you for the wonderful review, Mike! We’re so glad we could help take care of the bees quickly and put your mind at ease! Thanks for the kind words about our team; we truly appreciate your trust and recommendation.
Discreet Pest has been wonderful. Jack Costigan has been doing pest control for us for the last 10 years and I wouldn't trust anyone else.
Response from Discreet Pest and Wildlife Services, Inc.
Thank you so much for your loyalty and kind words, Tara! We’re lucky to have Jack Costigan on our team, and we’re thrilled to know he’s earned your trust over the years. We look forward to continuing to serve you!
We run a very large warehouse and had been dealing with an ongoing pest issue that our previous pest control provider just couldn’t get under control. We contacted Discreet Pest and Wildlife Services, and within days, the problem was handled. They brought in diagnostic tools and equipment I’ve never seen used by even the bigger national companies. Chris was professional, knowledgeable, and clearly experienced with commercial environments. I’d recommend them for any commercial account—hands down.
Response from Discreet Pest and Wildlife Services, Inc.
Thank you for the amazing review, Kieran! We know how challenging pest issues in large commercial spaces can be, and we’re glad Chris and the team were able to get everything under control quickly. We take pride in using the right tools and expertise to deliver lasting results, and it’s great to hear that reflected in your experience. We appreciate your recommendation and look forward to continuing to support your facility.
I had an excellent experience with Discreet Pest Control. After receiving a report from a guest about possible bites, they were able to open up a last-minute slot for an inspection, which I really appreciated. Jack was the technician who helped me, and he was fantastic, professional, kind, and clearly a true connoisseur in his field. He conducted a very thorough inspection of the apartment and found no signs of pests, but still took the time to explain a sensible preventive treatment plan. His expertise and thoughtful approach gave me great peace of mind. Discreet Pest Control will absolutely be my go-to moving forward. I'm truly thankful for the high-quality service I received.
Response from Discreet Pest and Wildlife Services, Inc.
Thank you so much for the wonderful review, Gina! We’re glad we could get you scheduled quickly and that Jack provided the thorough, professional service he’s known for. We truly appreciate your trust and kind words, and we’re honored to be your go-to for pest control.
Contact Information
Phone
+1617-939-1989Address
2 Burlington Woods Dr #100, Burlington, MA 01803
Website
www.discreetpest.comHours
Services
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