Pest Czar

Ryan was great, he arrived on time, provided great detail regarding the inspection, the process, and the service. He explained things in the way that I could understand. The call center is also great, called immediately after to make sure we were satisfied and to see if we needed anything else. The charges for the service are within our price range and the monthly billing is very affordable. I am so glad that we selected this company to service our pest needs! This has been the best $65 I've spent in a very long time!

Ryan was phenomenal. We were able to get a quick appointment and he showed up right on time. He was able to explain everything thoroughly when I had any questions and listened to everything I had to say. Plus we haven't seen a mouse in a couple weeks! Yay! Thanks PestCzar and thanks Ryan!

Jonathan was excellent. He was thorough, kind and patient w me and all of my questions. 🙃 They were immediately responsive to my inquiry. BEST $65 I’ve ever spent. Grateful he didn’t find anything other than felt from my dogs toy.

Great and reliable service. Highly recommend.

Great service!

Excellent Service, quick response time. Been using them for years.

Pest Czar service techs are professional & courteous & the in home appointment is quick. No more ants in my kitchen or spiders on my front porch. This is my first year with Pest Czar & I'm on the monthly payment plan. They treat my home once a quarter so The cost: $220.00 initial visit, $49.00/month.

Excellent service. I was impressed that the technician took the time, in advance, to learn where the bait boxes were located. He was very friendly, completed his assignment, and I am a satisfied customer.

The guy was nice but left the bed messy and I have a cast on my right arm :/

Great experience from the first time I called until the first appointment. Super professional! The young lady that answered the phone was super pleasant and professional. The technician was super nice, professional and knowledgeable! The price was great as well! Very pleased!

4 complaints about roaches today pest control neEd to better , this again we has issue at ABVI.

I am happy with their services. They were able to customize a subscription plan that suited my needs. I was also able to talk to the owner herself to ensure that what I wanted for my homes is what I got. It's also great supporting a women owned business 💪💪

Our utmost gratitude and highest praise to Pest Czar and the two associates who were truly committed to eliminating our yellow jacket infestation by our front door LR bay window. Ms Reveal was office manager who I contacted by phone and was most sincere in rectifying our problem and was very polite and cordial throughout Matt was the site specialist who serviced us. Matt called me ahead to offer his eta day of service Matt was fully attired in his protective gear and head neck helmet with proper gloves and full suit. Matt explained scope of his work at problem area and advised me to go back inside and meet him by back door as he would call me when completed. Indeed Matt did, and that nest was size of soccer ball that he placed inside his waste sealed very large tank bucket, Matt was vey neat and returned soil to original appearance and cleaned up work area nicely too So glad we called Pest Czar from start. Owner Ms Erika you have an awesome Team with Reveal and Matt Appreciate making our home entry safe again and for deliveries too. You're local business and checked all the desired boxes. Well done.

I have a mouse issue. I tried setting traps myself over the winter and thought I had caught them all but they re-emerged a couple of weeks ago. I called a few companies and liked this one the best after my calls to them. However, I think I made a grave mistake. They came out for the initial treatment, mainly for rodents, and set some traps around my house in popular areas. I asked the Exterminator what will happen to the mice once they eat the poison in the traps and he said they will die in my walls and I won't smell anything because of the insulation. While that left me a little unsettled, I figured that's just what happens because I know a lot of people who have treated mice this way. Fast forward a couple weeks later and I have the most awful smell in my house. I contacted them to let them know and they told me they won't be back out until my follow-up appointment which was apparently scheduled without my knowledge on a day that I am going to be out of town. They won't come out before then and that is almost 3 weeks from now. They told me that I should inspect to see if I see any mice. The reason I hired them is because I don't do mice. I don't want to touch them or see them or smell them. If I wanted to do that, I would have continued to try to treat them on my own and set my own poison. I thought hiring a company and paying $800 for a yearly contract would actually mean that they help me remove the mice from my home and not just set traps that I then have to deal with a smell. I'm very disappointed and now I'm locked into an annual contract with a company that I feel like scammed me in a way by stating that if the problem is not resolved they will come out Beyond just the initial scheduled visits. The Exterminator who came out was very pleasant and friendly, and the people I dealt with on the phone were very nice, but I just don't feel like I'm getting what I thought I was paying for and now I'm stuck as a single mom with two young children and a horrible smell. I'm sorry that I can't flip my couch upside down and inspect to see if they crawled in the bottom of it or something. Now I wish they just did the regular traps and not the poison ones because the smell is getting out of control and apparently I'm left to deal with it. If you don't live right in towson, I highly do not recommend this company because apparently they only have technicians in Laurel like once a month which they could have let me know when I signed up. They made it seem like it was part of their coverage area but apparently it might not be.

Excellent experience from my call to Erika in a panic to getting Ryan to our home the same day! They are the best out there. The whole experience was smooth, efficient and both Ryan and Erika were so kind and friendly. Shout out to Ryan for his knowledge and expertise. Highly recommend

I had a wonderful experience with Ryan. He was friendly, professional, and very thorough. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the process. It was clear that Ryan is knowledgeable in his work and genuinely cares about providing excellent service. I really appreciate the level of professionalism and customer care—I look forward to welcoming Ryan for my next treatment.

On time , great communication, easy to schedule . We appreciate how great and professional this company was and efficiently removing my hornet nest.

We had a massive hornets’ nest hanging off the motion light of our second-story—definitely not the kind of surprise you want greeting you! Tim showed up fast and knew exactly what to do. He was calm, super clear about the process, and had it taken care of before we knew it. The nest is gone, and we’re breathing way easier now. Highly recommend this woman-owned business—friendly, efficient, and completely professional. They made something stressful feel totally manageable.

Wanted to use this company but their customer Service Representatives are extremely rude and can't answer simple questions.

Do not use this company. I called and scheduled an appointment for a free inspection. The woman I spoke with at the office could not of been nicer and was super helpful, however, the inspector texted me the next day and told me that he would be arriving to my home after I signed a contract for on-going treatment. I explained to him that I scheduled a free inspection because I was not even sure if I had an infestation. He told me he could not come out unless I signed a yearly contract. Needless to say, I cancelled what was supposed to be a free inspection. In addition, I had a different company to come out and handle a separate issue Pest Czar serviced me for the previous year and the owner of the company told me that there was no reason for them to be coming out every year. All I needed to do was to treat the unfinished wood and the problem would be solved permanently. Pest Czar never shared that with me and told me they would have to come out every year to handle the issue. Also, I was charged $75 for treatment when Pest Czar charged me $285 the previous year for the same treatment. Please beware of this company.

Signed up for a yearly contract early May. They say they'll come out in between visits if you're having issues, but when you call... no one answers. I've left 10 messages via phone, email and web over the past 3 weeks with no response. I've been in touch with the better business bureau. DON'T USE THESE GUYS!

I definitely renege on my initial statement. This company was unreachable and unprofessional. After a month the issue was not resolved properly. I called several times and heard nothing back from this business. I left several voicemails and never received my “follow up” visit. DO NOT USE THIS SERVICE !!!

I honestly don't know how they have such good reviews. I scheduled an inspection for one of my family's properties and received a half-assed inspection. The representative that was sent was sitting outside in the work truck, saw me walk up the steps and into the door of the home-- didn't call or knock -- and almost drove off until I shouted that I was waiting for him. Guess he wanted to swindle me with their "no-show fee charge." When he parked again and came in, the inspection itself was more of a "look around" situation, there was no detailed investigation whatsoever. He didn't tell me anything definite, and continuously told me he would have to "get down there to inspect further" once I paid for a plan or services to really see what was going on. Doesn't this defeat the entire purpose of the complimentary inspection? At the end, the representative asked me did I receive their outlined service plan and detailed fees when I originally scheduled my appointment (via email). I told him no, I never received it. He told me that he would have someone from their office reach out to me the next day with the appropriate information so that services could be started if I wished. It's been A WEEK and I haven't heard anything. I guess this company is discriminatory and picks and chooses who they decide to help at their leisure. Highly unprofessional, I would never recommend.

Honestly unsure why we paid $275+ when we already had traps set. I’ve never been more disappointed with a service in my life. All they did was set traps THAT WE ALREADY HAD SET and told us where the mice were coming from. Which we already knew. DO NOT WASTE YOUR MONEY AND LET THE PREVIOUS REVIEWS FOOL YOU.