Provider profile

Guardian Termite & Pest Control, Inc.

4.4 stars from 76 customer reviews · 25910 Point Lookout Rd, Leonardtown, MD 20650

  • 4.4 out of 5 stars
  • 76 customer reviews
  • Leonardtown, Maryland
  • Open 5 days/week
4.4
Rating
76
Reviews
Yes
Claimed
Yes
Website

About this provider in Leonardtown

Servicing the Tri-State Area with over 400 years of combined experience, since 1996. Pest Control ~ Termite Control ~ Commercial Pest Control ~ Waterproofing & Draintile Tile ~ New Construction

Pests handledtermites
Praised forthoroughgreat serviceprofessionalcourteous

Rating breakdown from customer reviews

4.4

76 reviews

5
59
4
6
3
3
2
0
1
8

Customer reviews for Guardian Termite & Pest Control, Inc.

JM

Jerry McQuillen

6mo ago

Technicians are always courteous and professional. Great service.

Provider response

Your review made our day, Jerry! We appreciate the positive feedback.

JH

Jace Hamlett

7mo ago

Awesome Service!!! Showed up and got right to work I will be calling the in the future

Provider response

Thank you, Jace! It’s always rewarding to hear from customers like you.

AB

Angie Butler

1y ago

I wanna let you know JR Wood came to my house today and he was the nicest man. He did a great job. I just wanna let you know. Keep good workers like that I will recommend you

Provider response

Thank you for the kind review, Angie. We value your support!

KC

Kaylie Chadwick

1y ago

If I could give our technician 6 stars, I totally would! Colton was absolutely wonderful, extremely thorough, he went above and beyond with his level of service! We will 100% be requesting him for all services moving forward!

Provider response

We appreciate your thoughtful feedback, Kaylie. It’s always a pleasure to work with customers like you!

DB

Dorothy Brown

1y ago

We were treated for termites 3 years ago and every July they show up for my reinspection right on time. Great service and effective treatment.

Provider response

Wow Dorothy! We thank you so much for taking a minute and giving us this great review. Thanks for being such a wonderful customer. 😊

SK

Seth Kriner

1y ago

Mike S showed up on time, answered any questions I had and was overall a nice person who provided an excellent service. Very thankful for him and everyone at Guardian.

Provider response

Thanks so much for the 5 stars, Seth! We’re happy to have earned your trust.

A

Angie

1y ago

I am so grateful to Guardian and especially Mike Mattingly. He was very professional and handled my issue. He even cleaned up the area when finished! Thank you Mike M.

Provider response

Angie, thanks for sharing your experience! Positive feedback like yours helps us grow and improve every day.

KW

Kara W

1y ago

The team from Guardian were fantastic to deal with, even if the circumstances requiring their services were not. Every team member we worked with, from the first phone call and initial inspection to the remediation and treatment, was professional, courteous and thorough. Many thanks to Michael and team for all of their help.

Provider response

We love hearing from happy customers like you, Kara. Thanks for the great rating!

JS

Jeff Sams

1y ago

These guys are awesome! The estimate was spot on, Great workmanship, and they know exactly what they are talking about. That is very hard to find today from other businesses. Thank you specifically Rob Jr.! You are the man!

Provider response

Thanks so much for the 5 stars, Jeff! We’re happy to have earned your trust.

TH

Tim Harvey

1y ago

I had an excellent experience with Guardian Pest Control in Leonardtown! From start to finish, their team was professional, prompt, and extremely knowledgeable. Mike Mattingly was our inspector, and he did a fantastic job. He was thorough in his inspection, took the time to explain everything in detail, and provided clear recommendations for treatment. His expertise and friendly approach made the process easy and stress-free. If you’re looking for a reliable and trustworthy pest control company, I highly recommend Guardian Pest Control—and be sure to ask for Mike Mattingly!

Provider response

Tim, we truly appreciate you taking the time to leave this glowing review! This is the kind of review we strive for everyday. Thank you so much for your kind words, we look forward to working with you. <br><br> Sincerely, Your friends at Guardian

LF

leslie funk

1y ago

Guardian was great! The folks there were all very nice. Mike S. arrived early and prepared. He provided thorough, professional treatment to get rid of termites around our home. We support local businesses because they care more for their customers, and Guardian certainly did!

Provider response

Thank you for your continued support, leslie. We’re honored to be your trusted team, and we’re always here if you need anything.

JC

Jordan Connelly

1y ago

terrible people , dont know how to control themselves

Provider response

Jordan, we’re truly sorry you weren’t satisfied. Let’s work together to fix this—please call us so we can talk more.

MC

Matthew Coty

1y ago

I am very pleased with the level of care Mike Shaffier of Guardian exercised in making sure our service was completed as thoroughly as possible. He was cordial and informative and impressed me with his knowledge of the field. I'm very satisfied to be a Guardian customer.

Provider response

Matthew, thank you for the fantastic rating! Your satisfaction is very important to us, and we’re thrilled to know we delivered.

DH

Dalton Higgs

1y ago

Great company!! We had an issue with termites a couple months ago, Michael Shaffier came out to treat for them. He was very knowledgeable and professional. Got the job done right and we haven't had an issue since. Michael is a great representation of the company, and his services are much appreciated!

Provider response

We appreciate you taking the time to leave a review, Dalton! It's always rewarding to hear from customers who have been satisfied with their service.

JB

Jo Buddenbohn

1y ago

We’ve been using guardians pest control services for over 7 years now. The quality is top notch, the customer service is always phenomenal. They take pride in their work, and their customer’s satisfaction! I’ve spoken with Savannah a couple of times on the phone she’s always been extremely helpful. If you’re in need of pest control I highly recommend getting a contract with Guardian.

Provider response

Thank you for the kind review, Jo. We value your support!

AC

Amber Coates

1y ago

Michael Mattingly and the Guardian construction team very professional and helpful. They were able to get the work done in a timely manner and were respectful of my property. Everyone I spoke to were very kind and the customer service was top notch. I highly recommend Guardian for crawl space remediation as well as quarterly yard treatments!! Thank you!!

Provider response

We love hearing from happy customers like you, Amber. Thanks for the great rating!

MD

Margaret Dovin

2y ago

Don’t take the Guardian Representative’s word about the treatment plan & cost. Get everything that that Guardian employee says in writing…everything ie: treatment plan, warranty of work, how many follow-up visits, etc..get it in writing. Also read the contract..make sure what he says is in that contract before you sign it. Be careful.

Provider response

Hi! We absolutely agree, that you should read your contract. We also agree that if you want to get anything that our representatives say in writing, you should. Though everything they communicate with any customer is written on the customer’s contract. Warranty and the amount of follow-ups are all part of our contracts. Our office is open 8-5 and always willing to answer any questions you may have, or put you in contact with the representative that you originally spoke with. We pride ourselves on the relationships we have with our customers. We have been in business for 28 years. We live and employ families from this area. We will always do the right thing. If you have something you would like to discuss, please give us a call.

CW

Cat Whatley

2y ago

I called to ask a technician a question to determine if I actually NEEDED to schedule an appointment and was told to schedule an appointment (for which I would be charged as well as miss a day of work) and a technician would come to my home and talk to me. So I called the Smithsonian Zoo, spoke to a zoologist, and in about 5 minutes found out I did NOT need a pest control technician! It's sad that they want to waste their time and potential client's time and money.

Provider response

Cat, we’re disappointed to hear this and would appreciate the opportunity to speak with you directly to help resolve the issue.

DS

Dawn Saltsman

2y ago

Waste of time and money. Paid for 3 services and they didn't take care of any problems, even after they came back a second time.

Provider response

Dawn, we’re truly sorry you weren’t satisfied. Let’s work together to fix this—please call us so we can talk more.

BD

Bev Dwight

3y ago

Very rude on the phone today No matter what I will never use them again I don't have to be talked to rudely Would rather pay more not to be treated rudely My 1 year guarantee isn't up until the first week of September They sent 1 person when the job was done a year ago And truly I wasn't very happy then with the job I never asked for the yearly contract to keep the warranty I think you should have contacted us before planning to come out Try to talk to your customers with alittle more respect

Provider response

Bev, we’re disappointed to hear this and would appreciate the opportunity to speak with you directly to help resolve the issue.

JS

Joey Silva

4y ago

No help

Provider response

We value your feedback, Joey, and want to hear more. Please contact us directly so we can address your concerns.

DS

Destiny Shumaker

5y ago

Do not waste your money and time with this company. They have terrible costumer service especially Katina I think her name is. She was very rude on the phone and they do the absolute bare minimum.

Provider response

Thanks for letting us know, Destiny. We care about getting this right and want to speak with you to work toward a resolution.

SC

Suzan Cox

8y ago

We were very pleased with Guardian when they installed our fence but now our fence is missing a cap and I have called 4 times over the last 3 months and talked to someone, left messages, received a call from owner and they have still failed to deliver on an answer to what I believe to be a simple fix... disappointing.

Provider response

Suzan, it sounds like we didn’t get everything right this time. We’d appreciate a chance to talk and make things right.

MS

Michael Stroud

8y ago

The worst company to deal with. Don't waist your money!!

Provider response

We regret to hear about your experience, Michael. Please contact us so we can review it and work on a solution.

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