About this provider in Kensington
Small Family owned Pest Control serving Montgomery County Maryland since 1975
Rating breakdown from customer reviews
4.8
89 reviews
Customer reviews for Kolley's Exterminating Company Inc.
Monese Christensen
Kolley’s Extermination has been my go to for 10+ years. Great prices and very flexible and accommodating with my schedule. Hugo found hidden entries mice were getting in and sealed them off. Highly recommend!
Trevor Filipiak
I worked with Kolley’s and I found them to be very helpful and easy to work with. Everything was straightforward and low stress. Shout out to Hugo who was a huge help. It’s such a relief to have everything sorted out. I’ll definitely call Kolley’s again if I ever need to.
Tatiana Schepeler
Kolley'st
Ashley Sowd
We had a technician, Dale, come out to check for pest issues. The prices were fair and we found him to be very honest regarding our issues. Some companies like this make it seem like everything is wrong. Dale looked over the whole house and made it clear only the specific things that needed to be addressed. We will absolutely use them again if needed.
Cara P
Not recommended for mice. Recently had an initial service due to mice activity in a home with shared walls. The tech informed me that he could not patch holes/entry points inside the house but could secure the outside of the house. I used my own steel wool to patch places of concern in the kitchen. The problem persisted. I went to the hardware store, bought traps, repellent spray and steel wool this weekend. That's after paying $269 for the service. Apparently, the company is better at other types of pest control.
Mary Smith
Kolley's is the best-we have used them for 20 years. Gene came out and treated a yellow-jacket nest in our garage this month and then returned when we found another nest high in the ceiling of the garage. He found the entry point for the critters which was outside in the eaves of the house and treated both sites to get rid of the problem. I would 100% use them again and would recommend them highly. They are very professional and accommodating as to scheduling. 5-stars.
Ellie Sood
Dale from Kolley’s was great — super thorough and kind. He made the whole process easy and was very knowledgeable. Highly recommend!
Nicole Capozzoli
Cannot say thank you enough! Gene came out on Saturday night and took care of a big hornets nest for us! Made the process very simple and easy! Would recommend to anyone!
Provider response
Thank you Nicole, for choosing Kolley's and for taking time to review our work. We appreciate your business!!
Mary Jo Drake
We have used Kolley’s for over 35 years. Our current technician- Dale - is knowledgeable, professional, competent and helpful in helping eliminate a variety of pest problems.
Provider response
Thank you Mary Jo, for taking time to review our work. Thank you for choosing Kolley's and for the many years of being a loyal Kolley's customer. We appreciate your business!!
Steven Tuck
We have been very pleased with our technician, Dale. He is very thorough and professional and takes pride in doing a good job.
Provider response
Thank you Steven, for taking time to review our work. Thank you for choosing Kolley's and for the many years of being a loyal Kolley's customer. We appreciate your business!!
Helen
I have been a loyal customer of Kolley’s Exterminating for over 20 years. They provide excellent service and the technicians have become part of the family. The team has always been professional, reliable, and thorough. A special shoutout to our current technician, Hugo, he does a fantastic job every time.
Provider response
Thank you Helen, for taking time to review our work. Thank you for choosing Kolley's and for the many years of being a loyal Kolley's customer. We appreciate your business!!
Peggy Pope
I have had Kolleys servicing my home monthly for 32 yrs, and only had 3 different technicians in all that time. Hugo is our technician now. He is a pleasure to work with. This young man is kind, smart and can answer any question you have about pests. I am grateful he keeps crickets out of my basement! Gene, in Kolley's office, is great to work with on scheduling, etc. After my initial account set-up in the 90's, I am still paying the same monthly amount, and it is very reasonable.
Provider response
Thank you Peggy, for taking time to review our work. Thank you for choosing Kolley's and for the many years of being a loyal Kolley's customer. We appreciate your business!!
Ani Saakyan-Peck
I can't say enough good things about Kolley’s and Hugo, our technician and the exceptional pest control services they provide! From the very first visit, he impressed us with his professionalism and extensive knowledge about pests! management. Hugo has been our go-to guy for keeping our house rodent-free, and he does an absolutely wonderful job. His attention to detail, thorough inspections, and proactive measures have made a significant difference in our home. We haven't seen any unwanted guests since he started his services! What I appreciate most is his friendly demeanor and willingness to answer all our questions. He genuinely cares about our family's comfort and safety. If you're looking for a reliable pest control expert, I highly recommend Hugo! Thank you for keeping our home rodent-free
Provider response
Thank you Ani, for choosing Kolley's and for taking the time to review our work. We appreciate your business!!<br>
Amela Nau
We have had Kolley for years. They are flexible and accommodating to our schedule. For years we had the same technician until he retired, my dogs and cats adored him. The new technician seems nice and friendly . I would recommend them.
Provider response
Thank you Amela for taking time to review our work. Thank you for choosing Kolley's and for the many years of being a loyal Kolley's customer. We appreciate your business!!<br>
Dina Rosenof
Kolley’s has always helped us with our pest problems! They have been persistent with some of the most stubborn mice we have ever dealt with. Their employee Hugo is amazing at finding the tiniest holes and entry points. Places you would never think to look! They are super responsive and kind! We have recommended Kolley’s to many of our friends!
Provider response
Thank you for taking the time to review our work. We appreciate the kind words and Thank You for choosing Kolley's!
Kurt Cross
We should have written this review sooner! We sent a message to Kolley's late one evening. First thing, the next day, they called to hear more about our concerns. They were quick to schedule Hugo to come out to assess and treat our issue(s). We have/had a rodent issue and Hugo effectively identified the issues, treated the areas of concern and was super knowledgeable. He placed bait and assured us that this was a solution that would help. The very next day, we saw that the bait had been eaten and the plan was working. A couple of weeks later, they scheduled a follow-up and what do you know... all the baits had been eaten. They re-treated and we expect that the plan will keep working. Hugo was excellent. The best part (besides getting rid of our rodent issue) is that Hugo walked the property with us, showed us where he sees a need for treatment and educated us on how the remedies will work. Two thumbs up... five stars & THANK YOU to Hugo and the team at Kolley's. We definitely recommend Kolley's!
Provider response
Thank you for taking the time to review our work. We appreciate the kind words and Thank You for choosing Kolley's!
Hisao Yatsuhashi
Good local firm that has been providing spot service for us for decades.
Provider response
Thank you for taking the time to review our work. We appreciate the kind words and Thank You for choosing Kolley's!
South Lynn
They don't answer their phone.
Provider response
Hello,<br><br>I apologize if we missed your call. We were closed for over a week and have been playing catch up. If you would give us another try I will make it to make it up to you with prompt service and a discounted rate. Again, I’m very sorry you had a bad experience with us and I’m more than willing to make it up to you..<br><br>-Gene
Casa Mischa
$235 later, zero improvements in mice treatment despite having to keep all dry food goods in airtight containers for months now. The technician was nice, so I gave one star but the person managing the accounts was rude. I would not recommend this service.
Provider response
Hello,<br><br>We have no record of doing a service for a customer with your name? Perhaps it was under a different name? Maybe you have the wrong company?<br><br>Either way we would never let a problem go this far. When we do a mouse treatment you are covered for 60 days and we will continue to come out as much as once a week if needed. Did you call us to report that you were still having problems? I wish you would reach out so that we could have a chance at making it right. As we ALWAYS do.<br><br>301-603-8300
denise karbassi
I had called another place after being stung by a bee and I very allergic, the call was an emergency, but that place only took emails and decided to respond 3 days later . Kolleys responded immediately came completely prepared their equipment was the real deal , and even though it was for bee removal he actually cut down a gypsy moth nest and restored my bait traps . Since his visits all my rodents and bees have died within a week !!!! SUCCESS thank god they came out . Thank your technician for me he was great .
Provider response
Thank you for taking the time to review our work. We hope you had a positive experience with Kolley's. Please don’t hesitate to let us know how we could have done a better job..
Lourdes Maldonado
UPDATE: I am very pleased to report they reached out to me and rectified the situation. I am now sure this was just an honest mistake during a busy season. I am looking forward to doing business with them. After a first visit for an ant treatment they were suppose to call me to set up a termite inspection and treatment. Three weeks later and after multiple promises that they would get back to me, they never did. Very dissapointed.
Provider response
Hello Lourdes,<br><br>It sounds like we dropped the ball and didn’t get back to you as quickly as we should have. Please give our office a call and I will do everything I can to rectify our error. We can get someone out there right away and offer you a discount for our mistake.<br><br>Gene<br>301-603-8300
Kamarica Humphrey
Always timely and helpful.
Provider response
Thank you for taking the time to review our work. We hope you have had positive a experience with Kolley's and we have enjoyed working with you over the years!
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