Bennett Termite & Pest Solutions

Our technician, Bobby, was very helpful and knowledgeable and truly concerned about our mouse issue. He gave us some solutions to help prevent further damage. HERE'S A BIG SHOUT OUT TO BOBBY! Thank you so much! MBK

Great job, Mike! Thanks for your thorough work and professionalism.

Joseph was very polite and friendly. He was very knowledgeable and explained everything he was doing. He completely addressed a problem we were having. He was very helpful.

Good job, pleasant guys, David and Dom.

Fantastic! Rep came early and completed inspection thoroughly and quickly! He was very informative as well as very professional. Would recommend to anyone seeking these services.

Joseph was efficient and very professional!! Very nice technician!

2025 UPDATE: Still really pleased with Bennett's service and effectiveness. Myron, our usual tech, always goes above and beyond. The service works well, is reasonably priced, and our regular tech, Myron, always does a great job for us. We appreciate his hard work!

Professional and courteous.

Amazing service as always. Joseph was very thorough and friendly.

Dave with Bennett Pest Control is very thorough, knowledgeable, and pleasant to work with. We are so glad that Dave is our technician/service provider assigned to us! We look forward to his visits quarterly. Thank you, Dave! Jan and Bill P. Ocean View, DE

Bruce from Bennett is a very cordial, professional. He explains things clearly and offers helpful observations and suggestions. Our experience was very good.

My experience with Bennett Termite & Pest Solutions was very different from the other reviews posted here. Bennett was hired and coordinated entirely through our rental management company to address a bed bug issue in a rental condo while I was out of state. Although the concern centered on one bedroom, the entire unit was treated. I was told the situation was being handled and under control. After treatment, the unit was considered clear. I later discovered live insects in that same bedroom. During follow-up discussions, it became clear that additional bedding and soft goods had remained stored in the affected room at the time of treatment. These items were visible and accessible, yet treatment proceeded without anyone advising that they needed to be removed first. A subsequent K9 inspection was conducted and the unit was again considered clear. The need to remove those materials was only discussed after the issue resurfaced. There is no warranty or service guarantee associated with their bed bug treatment, which is concerning given the nature of this issue. While staff were courteous, the lack of clear preparation oversight before treatment and absence of any warranty leave me unable to recommend Bennett for bed bug remediation.

Joe did a great job and is very professional. He explained clearly the service he was performing and updated us when he was finished. We have been using Bennett for many years and have been very pleased. We have not had any pest problem at all.

Joseph was very professional and polite. Explain what he was going to be doing when he first came and why he was doing it and explained that I have two callbacks. If I need them, he thanked me for letting Bennett service the property. I see him as an asset to Bennett company.

This review is long overdue, I had Bennett's services in my rental home in September 2025 and Patrick Curran was the employee that I spoke to throughout the whole process. He was friendly, helpful and professional from beginning to end. Especially since I was anxious about having an infestation, this was especially appreciated as he answered all my questions and his team took care of us without a long wait. He even held my consult appt when my bank card had an issue which he did not have to. The price was significantly less than others. We were satisfied and would recommend to anyone. Thank you Patrick and thanks to Bennett's!

Terrible company to do business with. Bennett left rotten wood under the encapsulation linar. Trash was left in and around the residential home. Called with issue and received no solution. Robert would not even show up telling me to call the sub that Bennett used. A waste of $20.thousand dollars.

Bobby from Bennett termite came to inspect our home and went above and beyond. He was very communicative about when he would arrive and was punctual. He was professional, friendly and courteous, also going above and beyond by checking for leaks in our crawlspace while he was there. He thoroughly checked the foundation, garage and surrounding property. He was very informative and gave A+ service. We look forward to continue doing business with Bennett termite.

Bennett Pest Control has been servicing my home for about 15 years. Their technicians are consistently very professional , well-trained and go the extra mile to make sure the customer is satisfied with their service. CJ did the service on 12/29 and did an excellent and thorough job. I highly recommend Bennett

Patrick was great. He did a thorough inspection, made recommendations to handle our needs and explained everything clearly. We are signed up for quarterly service at a very reasonable rate. It is even less expensive than I was paying in my previous home.

Fantastic. They came on short notice with that in a half an hour when I had termite active infestation uncovered doing a floor repair. They were the only people available to come quickly. Who made a special effort to treat the inside of my house in an expeditious manner. Patrick in particular was so helpful as was Matt. He has over 8 years experience with Bennett's and is certified and licensed in three states. They were very informative, polite, friendly, and went above and beyond. I am so grateful to them

We had such a great experience with Daniel. He was prompt, professional, and explained everything clearly. Daniel was on time, thorough, and made sure we understood what was being treated and why. We noticed a difference right away, and it feels so good to know our home is protected. Highly recommend Bennett’s Termite and Pest Solutions for anyone needing reliable termite and pest control — truly top-notch service from start to finish!

Been using them since I moved here 8 years ago. Fabulous service. Dave is my bug guy and he is cheerful, thorough, reliable and honest. Price is fair . Everything is always explained well and service calls are actually delightful. Highly recommend.

It is really a shame that after 10 years of using Bennett for termite inspections and any suspected pest concerns, and being very pleased with all of my interactions with all of their people who have come to my house over the last decade, I feel I must find a new pest control company. Last year (April 2024), I purchased a preventitive termite treatment from them. My house had previous termite damage from before we bought it, and some recent termite damage to our outbuildings. At the time of the treatment, I was encouraged to add on the one year protection plan, that I was told would cover all inspection and treatment costs if termite activity or damage were to occur within that year. Come this March (2025), I saw termite swarms in my front and back yards. Coincidentally, at the same time, I got an email from Bennett, reminding me that my annual contract (the one I had paid for last April) was coming due for renewal in a few weeks. I had not called them since the initial treatment, because I had not had any issues. But, when I called them to schedule what should have been a free inspection, because I was still within my year of contract, I was told I would need to renew for another year before I could get a "free" inspection. I had to go through a long, irritating (but polite) argument with the first lady I spoke to, to explain that this is supposed to still be covered, because my year wasn't finished yet (still about 3 weeks left on the contract). She kept telling me I needed to renew for another year before I could get the inspection. Then, she put me on hold while she transferred me to "someone who could explain it better" to me. I had to go through the same argument with the next lady (who, I believe, is the manager). She eventually relented and admitted that since I had seen termite activity (the swarms), this inspection would be free of charge, as per my contract. When the inspector got here (great guy, been here several times), he immediately informed me that I needed to renew my annual contract before he could do the inspection! I had to go through the whole argument again! He called the office, then put me on the phone with a lady (I think the same lady I spoke to first), and I had to go through it all over again with her! I was still within my year of included service! But they were just trying to cheat me and get another year's worth of money out of me! Very irritating, shady business practice. As I said, I've had no problem with any of their employees who have come to my house in the last decade. I have found them all to be friendly and professional. But I feel so mistreated by the company (it seems to be on the management / company practices level), that, after all these years, I'm leaving Bennett and looking for a termite company that won't try to cheat me. EDITED in response to Bennett's reply: I have now dropped my 2 star review to 1 star, because a company that will compound their shady business practices with outright lying, and the kind of insidious lying that accuses the customer of lying deserves nothing more. • The only reason I wasn't charged for this inspection was because I had to fight (in 4 conversations) for my right to have it included. • The inspector inspected my home and TWO outbuildings, not three. I only have two outbuildings and those outbuildings were paid for and covered in the initial treatment and protection agreement, so of course they were part of this inspection. • I never asked for a treatment of swarms in the flowerbeds. I mentioned the swarms as a sign of termite activity on my property, very close to my house and buildings. I wanted the inspection to make sure the termites weren't attacking these structures. • Every single member of Bennett staff I spoke to regarding this inspection absolutely told me I had to renew my service contract to have this inspection for free (included). Every. Single. One of them, just as I reported in my review. They tried to cheat me, and now they are adding insidious lies on top of it.

We hired Bennet for a heat treatment in early November. Upon returning home after the treatment was complete, we noticed our LVP flooring throughout our hallway was warped, separated, and raised at the seems. We reached out to Bennet in regard to the issue and after weeks of the run-around, they sent out a "handy man" to fix the floor by attempting to glue the warped boards down at the seems. When asked about the lumps and obvious warped boards, he said to contact Bennet AGAIN. A month later and our floors are still raised and separated in our hallway which our toddler is constantly snagging her socks on and cutting her toes. Aside from the flooring issue, we also found bugs in our home less than 48 hours after the treatment was completed. We had not left our home in this time (was home recovering from a surgery), so there was no way the bugs were brought back inside the home from outside. We also followed the preparation instructions provided prior to the treatment and was told by the service tech that our preparation was good, so this was not due to lack of preparation on our end. We contacted another pest control company who advised the heat treatment more than likely was not done correctly which caused the bugs to hide in the walls or someplace else, only to return after the heat was gone. In the end, we have a ruined floor and the same bug issue we started with. A waste of our time, $1,600 for the treatment, and however much it cost to replace our floor. Would not recommend them for a heat treatment. Edit to add after Bennett's response: As stated in a conversation with the owner himself, not once was the service technician told "not to worry about the floor." The audacity to lie rather than fix the issue is astounding. The floor was perfectly fine before the treatment and when we returned afterwards, it was raised and warped... We have plenty of pictures (some attached), as does Bennett. Bennett has also already accepted fault for the damage done to floor, so to now say that it isn't believed to be from the heat treatment is ridiculous. As mentioned in my original review, Bennett did send someone out to "repair it" and yet it is still warped and raised and now makes a noise when you step on it. When asked about it, the "handy man" said to contact Bennett again. By no means is it fixed and it cannot stay the way it was left. It is a hazard to my two year old who slides her feet when she walks. In regard to the continuation of bugs being found directly after the treatment: the vehicle you're referring to is a police patrol vehicle. All vehicles on the property were treated with the recommended product from Bennett (see attached photo for proof of purchase of recommended product). Two bugs were found again in the house within 48 hours of the treatment and as stated in the original review, no one left the home or used the patrol vehicle in this time period due to being home recovering from a surgery. So once again, there was no way for the bugs to be transferred back inside from the patrol vehicle in question. We can provide outside camera footage showing the patrol vehicle was not moved or occupied during this time... Rather than to be an honest and upstanding business and rectifying an issue with a customer, Bennett will come up with every excuse in the book for why they are not at fault. They can also respond to a review within hours but to get the owner or someone who can give you answers on the phone is nearly impossible. You have to call for weeks and get the runaround constantly before receiving a call back.... I have had SEVERAL conversations with Bennett after calling NUMEROUS times and yet my floor is still ruined and I still have to pay another pest service to come treat the house. As all of positive reviews state, the man who came and did the initial inspection was very nice. However, if you encounter ANY issue with them, the owner will not take responsibility nor PROPERLY fix any damage caused by their treatment. Once again, I would not recommend Bennet for any service!

I had an extremely disappointing experience with Bennett Termite and Pest Control. Despite a significant investment with them (almost $4000), the owner was unwilling to cooperate or even compromise on an additional fee ($125) that they failed to disclose up front. They insisted it was solely our responsibility. Despite our willingness to continue the contract, expressing our dissatisfaction led them to abruptly cancel our agreement, demonstrating a complete disregard for customer loyalty and service. Their inability to handle constructive criticism is alarming, and we will never use them again nor do we recommend them. On another note, we were able to find another pest company on short notice that offered even better pricing. UPDATE*** in regard to the company response to the review. There were absolutely NO demands made. What could we have possibly demanded? We were willing to pay the additional fee and proceed with the service, despite the lack of customer service. Your claim that demands were made is absurd! But, of course, you need to add something in your response to not make you look so bad. Dishonesty gets you nowhere!

Hired this company to releave a roach issue in my home. I ended my association with Bennett's and I found it nessesary to call another pest control company whom yes... charges a higher price but unlike Bennett's, resolved my pest control issue. Wouldn't recommend this company. Bennett's even charged me for an extra visit that they claimed they came for a treatment surrounding my home AFTER I ended my business relationship with them. Up until this moment I wasn't going to leave any kind of review at all. Bennett's has not resolved my pest control issue

Awful service and overcharges!!! Service was cancelled yet they continued to hit the credit card. The annoying automated voicemails from ‘Pam’ telling you that service is being done tomorrow despite several cancellation requests then they hit your credit cards without authorization. I’m filing a complaint with the BBB and will be suing them for the money I couldn’t get back on my credit card. I don’t even live at the property anymore and they were told countless times. TORAL FRAUDS! Use a legit pest control company which isn’t this company!

Staff and technicians are good and helpful, BUT the Billing and Accounts Receivable Departments are working in the dark ages.

Had them to my house three times in less than 2 years spent $4,000 and never got rid of the bed bugs I was I'd say is somebody must have brought them in again I know everybody that comes into my home personally and none of them have bed bugs there's an easier way than dealing with these crooks and that's by a steamer yourself and steam your areas that you have a problem thoroughly I do not recommend them to anybody not even for dog walking. Had to give them the one star rating to get this posted and you probably won't see it anyway

They showed up late and ended up killing my cat from treatment. RIP Ginger. They didn’t complete the job. Gave us a can of bug spray and walked away. After several attempts to have problem resolved, they said they couldn’t help us. I’m heartbroken and broke.