Brody Brothers Pest Control in Harford County
Verified1331 Baltimore Pike, Bel Air, MD 21014
Open 5 days/week
About Brody Brothers Pest Control in Harford County
Top-rated pest control in Maryland since 1984. Serving Baltimore City, Baltimore County, Harford County, Carroll County, Montgomery County, Howard County and Anne Arundel County. Family-Owned and Operated Pest Control. 5-star rated by local homeowners.
Rating Breakdown
4.9
★★★★★348 reviews
Customer Reviews (25)
they come out as many times as you need. how far are they are depends on who they send
"If you're looking for a pest service and you're reading the reviews. I implore you to call Brody Brothers. I wouldn't hire anyone else." John Curran came out and got right to work, he handled and disposed of a deceased rodent that i found in my yard and was thorough in his investigation into what i assumed was a serious issue. John was all over the yard, digging through the fence line, inspecting structures and even walking the areas around my property to try and find activity to which he returned to my yard and inspected for burrows, taking his time, with a flashlight in hand and concentration in his steps. I was sure that i was done for, but Johns honesty in that i may have an issue on my hand but that i didn't have an infestation which i had previously assumed; allowed me a sigh of relief. Customer service is a lost art, and manners are in short supply, no matter where you look in any industry these days. What i didn't expect was the level of professionalism, the polite mannerisms and the straightforwardness and honesty that was displayed by Brody Brothers Pest Control John Curran. If you're looking for a pest service and you're reading the reviews. I implore you to call Brody Brothers. I wouldn't hire anyone else.
Response from Brody Brothers Pest Control in Harford County
Thank you Jakob! We're glad you had a great experience with John. We appreciate the recommendation!<br>
The level of excellence Brody brothers exhibits is stellar. Every tech they send out is like a chick fil a level service and professionalism We were have a baby due in August, my wife was concern about rodents and hygiene with a newborn. Leo, our Brody brothers tech, came through and made it his personal mission to make our space ready for the newborn. For the past 2 months he’s been coming every other week, hunting for penetration hole, setting trap and offering recommendation. Leo found a door guard failure at our back door and then sent me the URL to find it. He uncovered a hidden hole in the foundation of our front wall today and patched it up. At every one of his visits, he is polite, steadfast, cordial, and instills a great sense of confidence. Leo and the Brody brother services are phenomenal. They are a game changer.
Response from Brody Brothers Pest Control in Harford County
Thank you so much, Job! We're grateful Leo could help with your rodent issue and that you had a positive experience with us. Appreciate the recommendation!<br>
Response from Brody Brothers Pest Control in Harford County
Thank you for your 5-star rating, David! We appreciate your recommendation!
Response from Brody Brothers Pest Control in Harford County
Thank you for your 5-star rating, Kieko! We appreciate your recommendation!
Had a very large yellow jacket nest in the eave of my roof Brody brothers was able to easily take care of this. Very reliable and knowledgeable. Highly recommend.
Response from Brody Brothers Pest Control in Harford County
Thank you so much, Nancy! We're grateful we could help with your yellow jacket nest and that you had a positive experience with our team. Appreciate the recommendation!
Response from Brody Brothers Pest Control in Harford County
Thank you for your 5-star rating, Peter! We appreciate your support!
Brody Brothers staff has been a pleasure to work with. They’ve taken care of our pest and termite problems; they were very knowledgeable and helpful.
Response from Brody Brothers Pest Control in Harford County
Thank you so much, Daniel! We're grateful we could help with your pest and termite issues and that you had a positive experience with our team. Appreciate the recommendation!
Brody Brothers is the answer to all my pest control needs. They are reasonably priced, professional, accommodating, and most importantly I no longer have a pest problem. I am really pleased. Thank you Brody Brothers!!
Response from Brody Brothers Pest Control in Harford County
Thank you for your 5-star rating, Tammy! We appreciate your recommendation and we are grateful to have helped with your pest issue!
Brody always provides a great service! I was scheduled for my quarterly inspection. Steven was Brody’s representative performing the inspection and he did a thorough job. He inspected the exterior and and interior of my home in a very professional manner.
Response from Brody Brothers Pest Control in Harford County
Thank you for your 5-star rating, S! We're glad you had a great experience with Steven!
I am super satisfied with Brody Brothers. I don’t know why I hadn’t use them instead of the other company. The techs and staff are super knowledgeable of what they do and very professional. From the moment I was contacted, after submitting a request for more information, they have been nothing but wonderful. Don’t waste your hard earned money on those other companies they will deplete you of your money and you will still have issues. Get smart and allow Brody Bothers and their staff help you get rid of any issues you may have with.
Response from Brody Brothers Pest Control in Harford County
Thank you, Dione! We appreciate your kind words and are glad to hear that you found our service informative and thorough!
Fair price. Good service
Response from Brody Brothers Pest Control in Harford County
Thank you Vonda! We're glad you had a good experience with us. If there is anything we can do that would make our service a 5 star review, please let us know.
Brody Brothers is a great company! They are professional, dependable, responsive, and thorough. If I experience any pest issues at all, I know that I can call Brody for it to be addressed quickly and effectively. I have used Brody for all of my pest control and prevention needs (I have the home protection plan) and I have had a great experience every single time! It offers such peace of mind to know that I am guaranteed prompt and effective service for ANY pest issues that I have. They also seem to take great care of their employees! I highly recommend this company!
Response from Brody Brothers Pest Control in Harford County
Thank You Melanie! We're so glad we can provide you with peace of mind. We appreciate the recommendation!
We recently signed up for Brody Brothers termite and pest protection plan. This involved the installation of Sentricon bait stations for termite colony elimination and annual monitoring, and application of insecticide treatment around the house perimeter. Since we are unaware of any current infestation problem we signed on mainly as a preventative measure and I can’t yet comment on the efficacy of the treatments. I can say that Tim Mitzelfelt did a good job with the initial inspection and explaining the nature of their protection plan. The entire Brody Bros operation— website, office, techs and call center— seems to be well-run and efficient.
Response from Brody Brothers Pest Control in Harford County
Thank you so much, J! We're grateful we could get you set up with termite protection and that you had a great experience with Tim. Appreciate the recommendation!
We’ve had ongoing issues with wasps and ants, and Brody Brothers Pest Control has been fantastic. Their team is friendly, professional, and always takes care of our immediate needs, but what really stands out is how thoroughly they assess the property each time they visit. They walk through everything in detail, explain what they’re seeing, and give us clear updates on the situation. Scheduling is always easy, and they’re happy to answer questions and share information about the pests and the methods they’re using to control them. We’ve seen a huge difference since we started working with them, and I’d recommend Brody Brothers to anyone looking for effective, reliable pest control.
Response from Brody Brothers Pest Control in Harford County
Thank you so much, Niki! We're grateful we could help with your pest issue and that you had a positive experience with our team. Appreciate the recommendation!<br>
I have to say, every person I’ve talked to at Brody Brothers has been incredibly friendly and knowledgeable. Their service is outstanding - from the office staff to the technicians who come to your home. They’re flexible, professional, and really know their stuff. I highly recommend them!
Response from Brody Brothers Pest Control in Harford County
Thank you, Rigo! We appreciate your kind words and are glad to hear that our customer service reps and technicians provided friendly and professional service. Your satisfaction is our priority!<br>
The gentleman who came out wasn't willing to complete all tasks inside or outside home. Did bare minimum and didn't even put sticky back where they were normally.
Response from Brody Brothers Pest Control in Harford County
Hi Cassy, We're so sorry to hear about your recent service. We would like to talk to you and see how we can make it right. Please call our offices 410-653-2121 and ask for either Clare or Darrell. Our office hours are M-F 8am-5:30pm. We look forward to resolving this with you.
I called to schedule a one time service and they would not even schedule an appointment without having me pay a one time fee of $499 and then I would have to pay a monthly fee of $55. All of this without even coming to my property. I called another company that will be out this week. Ridiculous business plan.
Response from Brody Brothers Pest Control in Harford County
Hi Toni, Darrell from our office reached out to you earlier today. We'd like to work with you about this. Please reach out to our office anytime Monday-Friday 8am-4:30pm 410-653-2121 and ask for Darrell or Clare. Thanks!
These folks won’t step foot on your property unless you sign up for 1 year of service. Terrible business model for consumers. I agreed to the $300 fee to solve my Ant issue, he lost me after $57 a month.
Response from Brody Brothers Pest Control in Harford County
Dear Rick,<br><br>Thank you for sharing your thoughts with us. We’re sorry to hear that your experience didn’t meet your expectations. At Brody Brothers Pest Control, we strive to provide a clear understanding of our service options upfront, and your feedback is invaluable in helping us improve.<br><br>If you’d be willing, we’d appreciate hearing more about your experience to better understand how we can refine our approach. Please feel free to reach out to us directly at 410-653-2121 or Levi@brodybrothers.com Your insights are important to us.<br><br>Thank you again for taking the time to share your thoughts.<br><br>Sincerely,<br>Levi <br>President<br>Brody Brothers Pest Control<br><br>
No longer offer 1-time services as in the past, now only offer annual plans for over $1000. Over priced and not helpful.
Response from Brody Brothers Pest Control in Harford County
Hi Mason,<br><br>Thank you for your feedback. I’m sorry to hear about your experience. We offer comprehensive, year-round pest control, including stinging pests, and would love to discuss your concerns. Please contact me directly at levi@brodybrothers.com.<br><br>Best,<br>Levi Brody<br>President, Brody Brothers Pest Control
You shouldn't be sending stuff like this out on Christmas Day shame on you
Response from Brody Brothers Pest Control in Harford County
We apologize for any inconvenience caused by receiving our communication on Christmas Day. We will work to ensure this does not happen again. I'd be more than happy to discuss any other feedback you may have about our services. Feel free to contact me directly. <br>Matt B., Customer Experience Manager - Matt.B@brodybrothers.com
The technicians were so friendly & helpful! I hate mice! 😱🐀🚫 The tech really put me at ease & got rid of the mice in my house in Bel Air quickly! I signed up for the annual service & haven't had a problem since! 5⭐
Response from Brody Brothers Pest Control in Harford County
Thank you for your kind words, Piper! We're glad our technicians were able to help you with your mouse problem and put you at ease.
They are an extremely nice group of people, however, I've not gotten the results promised after about 6 months . Very disappointed in the lack of progress
Response from Brody Brothers Pest Control in Harford County
We appreciate your kind words about our team. We understand your disappointment with the lack of progress as this is not an experience we want for you! Please reach out to me directly at matt.b@brodybrothers.com and I'll be glad to discuss this with you. - Matt / Customer Experience Manager
“Brody Brothers Harford County” does not service homes in Harford County even though their statement says so?? Receptionist needed full name and phone number before she put me on hold to even see if I was in the service area (I’m in Harford County) then to tell me that don’t service Forest Hill.
Response from Brody Brothers Pest Control in Harford County
Oh no, we are so sorry to hear this! We apologize for the miscommunication and the hold time! We strive to assist our customers efficiently to avoid wait times; our customers' time is extremely important to us. We currently service a limited range in Harford County and are eager to expand our service area in the county as soon as possible! Thank you for providing us the opportunity to rectify this, and we are looking forward to your appointment! If you need any further assistance, please do not hesitate to reach out to us at 410-653-2121 or jessika@brodybrothers.com! Have a wonderful day!
Usually they leave a report of findings. This time I didn’t see it
Response from Brody Brothers Pest Control in Harford County
Update: It was great to speak with you and thank you so much for the feedback on asking for those reports. If there is any more we can do to get this to a 5-star please tell us how! Awe man! We hate to see we are falling short! I do see you have not received your report for the most recent visit, so no worries; I went ahead and forwarded the report to you. I also let our technician know, even when he connects with you at time of service, to always send this at the end of the service for you, in the future! If there is anything we can do or improve upon to take this rating to the next level, for a 5-star review, please reach out to our office 410-653-2121 or email our manager direct sam@brodybrothers.com. We would love to hear your feedback and get better! Thank you again for leaving us a review and sharing your experience with others!
Contact Information
Phone
+1410-734-2598Address
1331 Baltimore Pike, Bel Air, MD 21014
Hours
Frequently Mentioned