Aptive Pest Control

DO NOT SIGN UP!!!! Bad experience with this contract. Pest control services is not good at all and still see insects come into my home after service. This is a real review here. I sign up and use the service. Their schedule sucks, I have to call them up for service in the summer time because they forget to come. And in the winter I still see ant come into my home. DO NOT WASTE YOU MONEY!!

Jerome was very thorough in his application of a number of pest control products. I appreciate his attention to detail. He gave me an excellent summary of what he did, complete with pictures. Jerome is great! I have had no pest issues since I have had the Aptive service.

A very through job. Sprayed all around the house, sprayed our deck and porch then swept around the ceiling of the porch to clear spider webs. Also cleared under the deck.

DO NOT SIGN UP WITH THEM I signed up for Aptive Pest Control about three months ago to fix a wasp issue at my home. Despite several visits, the only treatment they provided was spraying around the house and setting outdoor traps. The infestation actually got worse — at one point, I had hundreds of wasps flying inside. When I called for help, a technician came back but repeated the same surface treatment. I asked if they could remove the nest directly, and he said he wasn’t licensed to do that. The office manager later blamed me for “refusing service” and was rude and dismissive. I ended up paying a $199 cancellation fee just to end the contract. Ineffective service, poor communication, and no accountability. Save your money — look elsewhere.

Cedric was on time and very knowledgeable. He explained in detail and addressed the bees immediately. I couldn’t be happier.

I just found the review I wrote last week “horrible experience, one star rate” was changed into five star. Why my review got changed without notifying me? I deleted that “five” star review. Please don’t do this again. Horrible service is horrible service. If I get five star service next time, I will give you true five star review.

If you have a serious urgent problem don’t bother using. My family has a contract and they have YET to have taken care of our serious yellow jacket infestation that is IN our bedrooms over the last 2 MONTHS

He did a very good job. He sprayed in places that other service guys didn't. Very efficient and thorough he did a fantastic job.

The service is spotty, customer support will lie to you, and their contracts aren't honored in terms of frequency of service. Expect to have six or seven "quarterly" charges in a calendar year. Look elsewhere... They were great four years ago but have gotten worse in stages since then

My Personal Review of Aptive Service Today I had an outstanding experience with Aptiv today. From start to finish, the technician delivered top-tier service. A few hours before his scheduled arrival, he reached out to review the issues we were experiencing so he could come fully prepared. Then, about 30 minutes before arriving, he sent a quick email to let us know he was nearby and would be at our home shortly—excellent communication all around. He arrived right on time and addressed every single concern we had. Throughout the visit, he was communicative, thorough, and professional. He even took extra care by wearing protective coverings on his shoes to avoid tracking anything into the house, which I really appreciated since he was moving between the front and backyard. What stood out the most was how efficient yet diligent he was—he didn’t rush through the work, but he also didn’t waste time. He clearly wanted to make sure everything was done right, and it showed. This technician went above and beyond, and I’m truly grateful. Thank you, Aptive for such a seamless and professional experience.

I do not recommend aptive environmental for pest removal! The person that showed up was a little weird but I guess he was just trying to make small talk which turned into him telling me about how he wants to be a dental assistant and how he has heart problems. He removed the wasp nest shows me then proceeds to throw it on the sidewalk and stomp on it I’m like your gonna clean that up right??? He then proceeds to kick the nest into the sidewalk yard

Technican Jerome conacted me via text to let me know his ETA to my home. I asked him to ring the bell when he started the treatment. He did and asked me if I had any other issues. I watched him complete the service on my camera. He sent me photos of the new products being used and photos of everything he did. Exception job!

I appreciate Aptive and specifically Alven’s and Jerome’s great service, they communicated with me throughout the service and updated me as they went. I feel like the techs listen to my specific concerns and have great solutions. Like clearing the cobwebs from our shed and treating some ants they found. I also appreciate that they do not disturb pollinators.

Calvin, our Technician, was courteous and professional! He provided many photos of the sites treated. I appreciated his thorough explanation of processes and treatments.

Hundreds of hours planning, building, and harvesting this year's garden, and your technician servicing my neighbor's yard failed to identify the property line. He carelessly sprayed into my garden and flower bed with a chemical neurotoxin pyrethroid product called bifenthrin, destroying my ability to feed my family for the rest of the year. I am now forced to pull our crops and skip composting the foliage. Your lack of professionalism has led to my deficit, and I promise you will feel my wrath.

The service man came and I didn’t hear him knock and did not know that my door bug was not working, he never called and left without notifying me. I have photos of bugs that have shown up since having the treatment done.

The service a year and a half ago was amazing. This year, a complete disaster. From missing supplies to techs using my water. The photo shows the first time, I asked them not to do it - and then after todays service, my wife realized the water was left on. I mean, “c’mon”. Seriously! This is unacceptable.

This company did a banging job! With a flea infestation I did not have to move my cats anywhere just keep them in the cage while they did the work and then when they were done I was able to let them out immediately. They went through each of the rooms sprayed and treated the yard, and within 45 minutes no fleas were on us no fleas were biting us and it was just perfect! Wished I can get them a higher rating

I received service today and highly pleased. The technican has gotten rid of all the spider webs and egg sacks that I he found around my home. He also sprayed the entire foundation three feet up, including the cracks and crevices, then around the doors/windows. Since this is part of our spring/summer treatment he also treated my backyard and deck. No wasps, mosquitoes or ticks for me. Highly pleased.

Calvin was very good at what he was doing and he was prompt. The last agent Jerome was a knowledgeable technician too.

The service tech Dennis service our home today and did a great job. He made sure all of our concerns were answered and serviced all the areas outside our home and some inside. His communication was exceptional and he gave a full report of his assessment afterwards.

Today’s experience was very good. The tech today was Manny. Wish there would be consistency in who services my home. Not all techs are honest or provide the same service. Have tried to talk into someone about this but no changes.

Manny arrived at the scheduled time. He took the time to listen to my needs and was very thorough during the process. He answered all of my questions and most importantly he was very courteous and professional.

The worse ever and ever this company I had such a frustrating and poor experience with Aptive they LOVE STEAL clients money! the Aptive worker showed up may be intoxicated ! I asked to treat the windows kitchen and leaving room The guy don’t even speak he was rude and he did just the kitchen windows and left I called complain and they sent me another one even worse he refused to get inside the house and do his job ! He said u have to wait 24 hours to see results? What? Why he decided to do his he job? He didn’t know what happened previously and he deny to do it ! After that I told him to leave my house and he called me 6 times and park his truck front to my house with the phone acting like Terrorist person! His the pictures of my window they did not do the service inside my house and the truck parking o had to call the police After all this situation I paid $150 for nothing