About this provider in Zachary
Arrow Termite & Pest Control is a family-owned and locally operated pest control company that has served Louisiana since 1958. Our trained, licensed staff service the Zachary area, providing general pest control services, termite inspections and treatment, and rodent control and exclusion. We offer our Zachary area…
Rating breakdown from customer reviews
4.9
211 reviews
Customer reviews for Arrow Termite & Pest Control - Zachary
Rose Avery
James Wall was very good at our service today. We appreciate his attentiveness and attention to our service that he provided.
Provider response
Thank you, Rose, for your kind review. We're delighted James Wall provided attentive, thorough service and that you were pleased with his work. We appreciate your feedback and look forward to serving you again.
Madison Badeaux
Tyquincy Price did a great job!
Karen White
Jesse was just wonderful. He was very thorough, knowledgeable, and professional, and is a great guy, to boot. He confirmed for me that I chose the right company for termite and pest control. Well done, Jessie!
Provider response
Thank you, Karen. We’re so glad Jesse provided thorough, professional service. We will share your kind words with him — he’ll be thrilled. We appreciate you choosing us for termite and pest control and are here whenever you need us again.
Vincent Gregory
Every month I get the mosquito treatment and William is always helpful and takes care of the service to ensure I dont have any mosquito bites.
Mercedes Pang
I had a fantastic experience with Christian Miller. From the start, their communication skills were top-notch—they kept me informed every step of the way. They were incredibly professional and, most importantly, they actually listened to all of my specific needs and addressed every concern I had. It’s rare to find someone so thorough and attentive. Highly recommend!
Provider response
Thank you Mercedes! Christian has been with us a long time and one of our best! Thank you for taking the time to leave him a review! <br>- Jacob cohn, owner
T Granata
Dylan Credeur was the technician that serviced my property today. He was VERY thorough!! He explained and spent time with me so I felt that he was knowledgeable. Great job
Provider response
Thank you for sharing your experience. We're thrilled Dylan was thorough, took the time to explain everything, and made you feel confident in the service. I will pass your kind words along to him and the team. We appreciate your feedback and look forward to serving you again.
Peggy Barker
William LeJeune
Provider response
Thank you for taking the time to review!
Charlene Cappo
Arrow rep Paul Washington did a great job. He came to do the quarterly pest control and it was my first time meeting him. Super nice guy, friendly but professional and was very thorough with the service provided.
Provider response
Mr Paul is a great asset to Arrow and has always done a great job for our clients! His big hat is a classic around the office. Thank you for being our client. <br>- Jacob cohn, owner
Dana Inzinna
Very customer oriented- professional- knowledgeable- and provides clear communication.
Provider response
Thank you for taking the time to review, Dana! Please let us know if we can do anything else to improve! Sincerely, <br>- Jacob cohn, owner
The Cro
I was ripped off. I definitely Learned a valuable lesson.
Provider response
Hey Cro! We are certainly here to help as a local company. I can’t locate you in our system. Would you mind reaching out to us at 225-751-8900 so we can do whatever we can to assist?
Bennie King
Seemed to have done a good job. We will see
Provider response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We appreciate you choosing Arrow Termite and Pest Control as your pest control company.
Elizabeth Carroll
Tynelle was prompt, professional and super friendly. This was my first experience with Arrow and I highly recommend them. She could not have been more cheerful and knowledgeable. They exceeded my expectations.
Provider response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We appreciate you choosing Arrow Termite and Pest Control as your pest control company.
R.E. Thompson
Always dependable and there or earlier when scheduled
Provider response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We appreciate you choosing Arrow Termite and Pest Control as your pest control company.
Tre Lynn
Misty was very thorough and took her time making sure my new home is bug free. I would definitely recommend her and hope we have her again for my quarterly treatments. Thanks Arrow!
Provider response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We appreciate you choosing Arrow Termite and Pest Control as your pest control company.
Zac Pruitt
Great experience with Arrow! They came out to inspect, then suggested a quarterly service. Communication was great, representatives were professional. Highly recommend.
Provider response
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We appreciate you choosing Arrow Termite and Pest Control as your pest control company.
Tom Martinez
Someone was suppose to call me and follow up with my inquiry from yesterday regarding these new online payments not revealing if in fact the payment I make falls under the appropriate address as I have a few houses and all are with Arrow. Don't want to make two payments on the same property.
Provider response
Sorry we missed the follow-up — thank you for letting us know. Our billing team will contact you promptly to confirm which property each online payment will apply to so you don’t accidentally pay the same house twice. When making a payment, please verify the account or property number shown on the payment screen and save the confirmation email or receipt that lists the address. If a duplicate payment does occur, we will work with you to correct it or issue a refund.
Don Woods
At 1st we had a problem getting a service representative out. They canceled on the initial date I was scheduled for. Almost a week later I received the representative by the name of joushua and he was very professional
Provider response
Thank you for taking the time to share your experience. I apologize we had to cancel your original appointment and for the week-long delay before we could send a representative. I’m glad Joshua arrived and provided professional service. We appreciate your feedback and will work to improve our scheduling to prevent this from happening again.
Adrien Thelin
Tommy was excellent, real knowledgeable. The guys who came to do the install of stations just walked into the back after ringing the bell, spooked my wife who had forgotten about the appointment. Give a ring next time. Aside from that they did thorough job, stations all around, and cleaned up nicely. Thanks guys.
Provider response
Thanks for the kind review and for recognizing Tommy's expertise. We're glad the install was thorough and everything was cleaned up. We're very sorry the installers entered without ensuring someone was there and spooked your wife; we'll remind the team to call or ring and wait for confirmation before entering homes. We appreciate the feedback and will use it to improve our service.
Garry Hiebert
The service was scheduled and not on time. Jeff, came in and was very professional and did the annual preventative service the outside of the house for termites. My main issue was Jeff found some issue with foundation of the house and made some minor mark on the receipt, No mention to me, and I was there with the technician. In spite of being with Jeff, he did not even discuss the issue with me in person at the time so I could understand. I had to email customer services and then they had to schedule him to come back to explain the issue total waste of time for both the company and myself. If this issue had not been addressed by me the contract could have been null and voided.
Provider response
Garry, I'm very sorry you experienced a late arrival and that the foundation concern was only marked on the receipt instead of being explained to you in person. I'm glad Jeff performed the exterior termite service professionally, but it was unacceptable that the finding wasn't discussed while you were present. We've shared your feedback with field management so technicians are required to review and explain any findings on-site and document them clearly. Our customer care team will follow up to confirm the issue has been fully explained and any necessary next steps are understood.
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