Fox Pest Control Mandeville
Verified68425 LA-59 Unit #3, Mandeville, LA 70471
Open 7 days, Early hours, Evening hours
About Fox Pest Control Mandeville
Fox Pest Control - Northshore provides free inspections and same-day service for pest and termite control in the Northshore area. Since 2012, we’ve served more than 50,000 families, helping them control everything from rodents to roaches, and mosquitoes to millipedes … and so much more! Over the years, Fox has gained valuable experience finding just the right solutions for our customers! We have hundreds of positive reviews on Google and the BBB referencing the quality of our service and the professionalism and friendliness of our field technicians. Do you have a pest problem, or are you in need of termite control? Call your new friends at Fox and we’ll come out today! Fox Pest Control. Relationships First. Service Always.
Rating Breakdown
4.9
★★★★★1,322 reviews
Customer Reviews (30)
Great service thanks for getting rid of my fire ants.
our guy Preston is the best real informative and he stays on top of things.
Response from Fox Pest Control Mandeville
Zenita, thanks for the great review! It's great to know Preston is working hard to keep things handled. <br>Thanks for sharing!<br>Cortney G<br>Customer Relations Team
Great attitude. Not rushing and listens to my concerns.
Response from Fox Pest Control Mandeville
Hi William-<br>That means a lot—thank you! We love that your technician took the time to listen and make sure your concerns were fully taken care of. So glad you had a great experience!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Fox delivered the service my wife and I signed on for. So far we are very pleased with the technician that does the service for us.
Response from Fox Pest Control Mandeville
Hi Larry, <br>Thank you for sharing! We’re happy to hear the service has met your expectations and that your technician is doing a great job.<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Response from Fox Pest Control Mandeville
Thank you, Ryan! Your 5-star rating means so much to us. We will work hard to continue giving you great service. <br>Sincerely, <br>Fox Pest Control Mandeville <br>Customer Relations Team <br><br>
Great job! Aaron Preston is my favorite pest control artists. Always shows up on time and is very knowledgeable about his work.
Response from Fox Pest Control Mandeville
Thank you, Lance! We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team
He /she never came out and did anything Sentricon stations are still here
Response from Fox Pest Control Mandeville
Hello- we’re really sorry to hear about this experience! We weren’t able to locate your account with the info provided, but we’d love to speak with you personally and figure out what happened. Please give us a call at (985) 251-2646 so we can make things right. <br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Aaron is always friendly, punctual, helpful and very knowledgeable. He does a great job!
Response from Fox Pest Control Mandeville
Hi Amy-<br>It's great to hear Aaron was helpful and provide the information you needed. Thank you for your feedback!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Austin truly knows about Pest Control, and more importantly, fantastic customer service. He is very outgoing, friendly, cordial, and professional. He answered all my questions and we talked while he set up all the termite stations around my house. Fox Pest Control has great prices as well.
Response from Fox Pest Control Mandeville
Hi Brenan-<br> It’s wonderful to hear that Austin provided expert service and professional care. We appreciate your review and are happy you’re satisfied with both the service and value from us.<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Kayla does a fantastic job. Very friendly and responsive to any specific problems I might have. Highly recommended and appreciated.
Response from Fox Pest Control Mandeville
Hello Bob!<br>Thank you so much for your positive review! We are so happy to hear that you were pleased with us. We are So grateful for our awesome customers like you!<br>Thanks for being a part of our Fox Family!<br>Emily Sonnenberg,<br>Customer Success Team
My service technician Mr. Aaron Preston Is always knowledgeable, friendly, and very thorough when Servicing my quarterly appointments.
Response from Fox Pest Control Mandeville
Charlie, thanks for the five-star review! We appreciate you recognizing Aaron and the care he puts into your quarterly services.<br>Thanks for sharing!<br>Cortney G.<br>Customer Relations Team
Kayla was great and very thorough and helpful
Response from Fox Pest Control Mandeville
We are so happy to hear that, Breean! Kayla takes great care of her customers. Thank you for choosing Fox!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team
Joseph did a fantastic and through job the times he’s been to our house this month.
Response from Fox Pest Control Mandeville
Hello Katheen,<br>Thank you for sharing your positive review with us! We are happy to hear that Aaron was able to provide you with a great quality of service. We hope that you have been able to see great results. Thanks for choosing Fox pest Control!<br>Sincerely,<br>Emily S.<br>Customer Relations Team
Lisa Beard
Response from Fox Pest Control Mandeville
Hi Lydia-<br>Thanks for the five-stars! We appreciate you taking a moment to rate us.<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Response from Fox Pest Control Mandeville
Hello Charles, thanks for giving us a 5-star review! Your feedback on our service is important to us. Simply give us a call if you need anything before your next scheduled service. We're happy to help! <br>Sincerely,<br>Fox Pest Control Mandeville <br>Customer Relations Team
Aaron Preston with Fox Pest Control always does an amazing job when servicing our home. He is very personable, professional, and extremely knowledgeable. Every time he comes out, he takes the time to thoroughly explain what he’s doing and answers any questions we have. It’s clear that he truly cares about providing great service and making sure everything is taken care of properly. We always appreciate his attention to detail and the excellent work he does. Highly recommend Aaron and Fox Pest Control!
Response from Fox Pest Control Mandeville
Hi Tiana-<br>It means a lot that you recognize the effort Aaron puts into each visit. We really appreciate the feedback and recommendation and are grateful to help take care of your home!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
As always Sara goes above and beyond called for carpenter bees and she told me about my million ant hills and was treating them before I even knew what she was doing.
Response from Fox Pest Control Mandeville
Thanks for the great review, Brenna! Sara loves catching those surprises early and taking care of them—sounds like your ants didn’t stand a chance. We’re glad you can count on us!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team
excellent service, no pest problems since we started using Fox Pest Control
Response from Fox Pest Control Mandeville
Thank you, Robert. We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team
Been using Fox for a while and am glad that I did. They answer all my questions about protecting pets, pollinators, and my garden. Sara is a wonderful tech and it is always a delight to see her.
Response from Fox Pest Control Mandeville
Hi Courtney, <br>We’re love knowing Sara makes every visit a delight and that she’s able to address all your questions about keeping your pets, pollinators, and garden safe. Thank you so much for sharing! <br>Sincerely, <br>Cortney G.<br>Customer Relations Team
Response from Fox Pest Control Mandeville
Hi James, thank you for your positive review! We are glad you are pleased with our service. Please reach out if you have any questions.<br>Sincerely,<br>Fox Pest Control Mandeville <br>Customer Relations Team
Apparently unable to read the no soliciting sign, knocked anyway while walking the neighborhood.
Response from Fox Pest Control Mandeville
Hi J, <br>We apologize for the interruption—our team should always respect posted “No Soliciting” signs. Thanks for sharing this feedback, we’ll address this with our team. <br>Sincerely, <br>Cortney G.<br>Customer Relations Team
I am at small buisness owner. I was painting a home they serviced and they damaged the new paint job we had just completed. They paid for the material but we would have had to do a bunch of paper work to get our labor cost back. Unsatisfactory they cost me time and money I will not use them in the future. They cost me labor and I lost 2 days of work fixing it
Response from Fox Pest Control Mandeville
Hi Eric,<br>We apologize for this incident and appreciate you reaching out with your concerns. Our Branch Manager personally responded to this issue and worked to make things right. Please give us a call if you have any further questions or concerns.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team
Terribly run company. No one follows up with you or barely ever responds to emails. Totally messed up a refund check I’ve been fighting with them for months over because of their continued mess ups. And I gave them a second chance after issues with their service. Will not use them anymore and after several bad experiences. Will tell everyone about them. You reap what you sow!
Response from Fox Pest Control Mandeville
Hi Justin-<br>We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how important timely communication and accurate service are, and it’s clear we missed the mark. Our service team has been working to help get this situation sorted out, including addressing the incorrect address issue. We appreciate you giving us a second chance and want to make things right. A member of our team will continue to assist you directly to resolve all your concerns as quickly as possible. Thank you for your feedback — it helps us improve.<br>Thanks,<br>Cortney G<br>Customer Relations Team
I called yesterday to reschedule this appointment for July 28th and they came out anyway. They also left my damn gate open that could’ve resulted in me losing my dog or my friends dog. I’m extremely upset. Careless. I am really tired of the lack of communication within the company. No one talk to each other. What was the point of calling to reschedule if my request was going to be ignored anyway and then my gate open. I’ve had enough.
Response from Fox Pest Control Mandeville
Elizabeth, thank you for your review. Josh is an awesome technician and goes out of his way to make sure his customers are taken care of. We are so happy that you were pleased with your service!<br>Sincerely,<br>Rachel J.<br>Customer Success Team
They ring the door bell to sell services at all hours of the day and evening. They are very persistent and don't understand "no", "we're not interested", "please don't come back", etc. It's aggravating. I'll never use these services just for these reasons.
Response from Fox Pest Control Mandeville
Hi Mellie-<br>We're sorry for the persistent door-to-door visits you've experienced. We appreciate your feedback so we can look to improve and better educate. If you would like to discuss these concerns further, please don't hesitate to contact us at (985) 304-2607. <br>Sincerely,<br>Cortney G.<br>Customer Relations Team
They renew the contract without speaking with the home owner. Never show up to perform service. When they do come, they are using the same brands of pest control that anyone can purchase from the big box stores. Techs are not proficient in their chosen field. Damage to flower beds and eves of my house due to inexperienced techs. The account is under my wife's name. Shelby gachassin.
Response from Fox Pest Control Mandeville
Hi Jordon, <br>We are sincerely sorry that you did not receive the service you were hoping for and that they were not respectful of your property. I am not able to find your account to look into this for you. Please reach out at your earliest convenience and our representatives will be happy to help.<br>Sincerely, <br>Kacie E.<br>Customer Relations Team
We hired Fox Pest control to spray the inside of our house for a infestation we had. We were told to leave so we sat outside in our car while the guy “sprayed” the house. We have a camera inside and he didn’t do ANYTHING! He barley sprayed the house and he was only inside for maybe 8 minutes. we paid $200 for him to tell us we’re going to need to do more treatment because “it’s so bad” We called them to cancel our services. They canceled it but still charged charged us twice totaling $96 because “it takes 30 days for the cancellation to kick in” We DID NOT receive anymore services after that and once we saw they charged us for the second time, we filed with our bank to get a refund. Now I got a collection in the mail from them and I will be fighting this. Don’t waste your time getting services from them. They’re a rip off and they don’t do anything.
Response from Fox Pest Control Mandeville
Hi Desirae, <br>We are sincerely sorry that you did not receive the quality of service that you were hoping for. I am not able to locate your account to look into this for you. Please give us a call at your earliest convenience and we will be happy to help you.<br>Sincerely, <br>Kacie E.<br>Customer Relations Team
Highly disappointed with this company. After having a contract with them for termites and protection; when we actually needed to be seen we were told the earliest would be a week even though we had a problem. After defending the company to their competitors that were trying to take their business I now see they were just trying to help us from making a huge mistake trusting a company that doesn't care about their customers. Take my advice and find someone better. I will be cancelling our contracts with them and making sure our neighbors know the truth about this company.
Response from Fox Pest Control Mandeville
Hi Katie, <br>We are sincerely sorry that you were not impressed with the service provided. We would love to talk to you about this further. Please reach out to us at your earliest convenience and we would be happy to help you. <br>Sincerely, <br>Kacie E.<br>Customer Relations Team
(6/3/22) Fox pest control came around about a month and a half ago to sell me some termite protection. The young man was very nice and signed me up for the termite protection gave me the price and scheduled the appointment. The appointment was for June 3 the guy came out to put holes in the yard and put in the termite protection. I was sitting in the house and all of a sudden my Internet goes out. The worker had already left so I called him and said “hey do you think you may have cut my Internet line?” and he said “oh yeah I probably did call AT&T and they’ll fix it and if it cost any money we will take care of it” I called AT&T right away and they couldn’t come out for an entire week. I was as you can imagine very upset about this. I had a party scheduled for that weekend and I have a four-year-old child who lives on the Internet I called Fox pest control and the young lady who picked up was very apologetic and told me that a supervisor would get back to me on Monday no one got back to me to apologize, to explain, to say anything. So imagine my frustration today when thr company who has obviously forgot to call me back did remember to pull the $500 out of my account for the termite service and the privilege for having no internet for an entire week due to a mistake by their employee. I say all this to say that I will likely not renew my contract with Fox pest control next year. (7 months ago) Devin R. called before he came was very prompt did an inspection and discussed some of the issues. He did the inside treatment gave us a lot of information and then did the outside treatment and told us what the next steps will be. Super nice guy would definitely hire this company again
Response from Fox Pest Control Mandeville
Shenyarai, we are happy to hear that your experience with Devin was positive! He makes sure to provide his customers with all the information they need for a successful service. Thank you for your five-star review!<br>Sincerely,<br>Rachel J.<br>Customer Success Team
This sales representative never told me verbally that I was signing a contract. First, I was under the impression that I was paying for a one time service fee. Then, I was billed every month. After calling the company, I was notified that I signed up for a contract. The girl who falsely advertised the service never stated that I was signing up for a contract. I had to pay $195.00 dollars just to get out of the contract. Unfortunately, I only received services from this company during the initial visit and no other time. With everything going up such as food and gas, nobody can afford to be mislead in more debt. When Pest Control comes to your home, do not sign anything. You will be paying a monthly fee for quarterly service. I’m informing you that you’re signing a contract since the rep won’t notify you verbally BEFORE signing.
Response from Fox Pest Control Mandeville
Hi Jackeyla, we are sorry for the misunderstanding about your service agreement. We appreciate you letting us know that the verbal explanation you received was inadequate so we can address this with our team. At Fox, we strive to be clear and transparent about our services. This includes promptly emailing a copy of the agreement to the customer. If a customer feels the service is not what they are looking for, or if they simply change their mind, the Agreement explains they may cancel within 3 days without any type of early termination fee. Once again, we apologize for not better verbally explaining this as well. Your account has been closed, but if there is any assistance we can provide you in the future, please feel welcome to call our office.<br>Sincerely,<br>Michelle B.<br>Customer Success Team
Contact Information
Phone
+1985-304-2607Address
68425 LA-59 Unit #3, Mandeville, LA 70471
Website
fox-pest.comHours
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