Green Again Lawn

Very pleased with the results , would recommend Dillon.

We absolutely love our technician, Grant! He consistently goes above and beyond for his customers. He takes the time to send a text each morning with a service window, which helps us make sure our dog is safely inside before he arrives which is something we truly appreciate. Grant is also incredibly thoughtful and detail-oriented. He’s picked up small toys left in the yard and always makes sure the concrete areas are cleaned of any treatment granules. It’s clear he genuinely cares about both his work and his customers. Thanks to Grant, our lawn looks amazing, and we couldn’t be more pleased with his service and the team at Green Again. Highly recommend!

I have used Green Again Lawn Care for 3-4 yrs now and continue to receive great service. Dillon is our technician this year and we have great service.

When Dillion services our lawn with Green Again he always asks to see if we have any questions concerning our lawn. Love that personal touch!

We’ve been using Green Again since 2021 and have recommended them to several friends and neighbors. If you need lawn care from a team that drills down to the health of your roots and soil without upselling you on cosmetics, call Green Again. In the beginning, I was bummed they didn’t offer weekly mowing or bed maintenance - but have since learned - to be the best in the industry, pick a few things and do them better than anyone else (because one company can’t realistically ‘be the best’ if their focus is too broad). Choose Green Again if you want the best in lawn care. And regarding boots on the ground, it is family owned, and we have met the most amazing people that both lead their operations AND the people they trust to maintain the company’s reputation. Our most-recent experience with Dillon raised the bar (honestly, we were surprised that was possible). He was fielding my questions on the fly, disjointed topics, and handled with ease. Realized I hadn’t yet reviewed my experience with GA, and was compelled after meeting with Dillon. Happy to go into more detail on specific jobs, but hopefully this sums up our opinion on whom you should call for lawn care in Kansas City.

Very courteous staff and our Technician Dillon does an excellent job and keeps in communication regarding our lawn care. 👍👍👍

Dillon is our technician who always does our lawn care. He always sends us messages on when he’s coming and what applications he will be putting down on our yard and it safe for our dogs. Friendly and concentrates on providing a good service. We would recommend this company

Great experience we’ve been using them for years no complaints! Dillion is our technician and he does a great job!

Green Again offered top of the line customer service, communication and execution. Their knowledge about lawn care and dependability to deliver high quality service will be why we always choose Green Again!

Dillion was extremely polite and he listened to all of my request. He is a delight to work. I always have special instructions on things he can and can not put down in certain places in my yard and he always does as I requested. This is a great company to work with

Great customer service! Dillon always notifies me when he will be arriving, explains the treatment, and asks if I have any questions. He does a great job!

Great service and results!! My lawn guy Dillon is very conscientious about going over any concerns and makes sure the yard is covered. Green Again has been servicing my yard for 5 years now. Best decision.

I appreciate the communication knowing when you’re coming and what application you’re doing each trip. Every technician is great to work with.

Dillon is my new lawn technician this season. I had been a bit hesitant to start over with someone new as I had been very happy with the person I had know for several years. Not only did Dillion give me a heads up that there was going to be a change, he offered to come meet me prior to the first application of the year. What impressed me most was that he truly listened as we walked my yard and discussed any specific concerns that I had about my yard. After our first encounter, I knew my yard is in good hands.

He did a great job

The Green Again lawn program works. Our lawn is healthy, lush and weed free. The office and field associates are friendly, knowledable and want to please. Highly recommend and suggest giving Green Again Lawns a try. Dillion is the best tech. He takes the time to listen to my questions and provide actions. No weeds in the lawn. He isrofessional and are always on schedule. Don’t have to worry about the lawn at all. Bill

Dillon is very professional and knows his stuff! Green Again is a very solid, honest company! Highly recommend!

Over six months I have tried through their portal. Finally begging through email, text and voicemails for them to never return to my property again and call me after 3:30pm for resolution. If only I could give a negative rating. Claire seems overworked or uncaring. I have never once asked for "a deal" or payment plan. I have been trying to pay the entire balance and just never have them set foot on my lawn again. Easier to care for my lawn myself than trying to deal with this company.

Started service with Green Again in the fall of 2024. They provided a few treatments along with aeriation and overseeding. The guys that provided the service rushed through the job, literally running with the verticutter. The results were OK but my biggest issue is the customer service. The office never answers the phone and never returns a call when you select you are a current customer. I also have contact info for the person who oversaw the actual service at my house and he never answered and never relied to text messages. I had planned to continue with them this year and had signed up for the 7 step program but I've since cancelled and moved on to another provider. It really shouldn't be that hard to communicate with your customer.

I have TWO signs clearly posted on my house that say “No Soliciting”. If these people cannot pay attention to those details just imagine what they’d do to your yard. Stay away!

I paid up front for lawn care treatments for Spring through Fall. They were late for treatments, I had to remind them to come out for treatments. They were not responsive to complaints, said they would send someone out or call back and then didn’t do it. My yard looks bad, it looks better when I do it myself. It was a waste of money and I won’t use them again.

Watch out!!! Don't use this company!!! I have never posted reviews, but I have to this time. If I could give them less than one star, I would. I used this company over a year ago, and they did a very poor job. I had weeds everywhere in my lawn. I kept contacting their technician and received no response from him, so I had to fire them. They contacted me this year again, and begged me to come back. They admitted that they had problems and they are willing to fix their mistakes. Unfortunately I agreed to give them a second chance, but that was a very bad decision. This time it caused all of my plants/flowers, which I had planted over the past four years, to die. I have sent pictures to them to prove what their technician did and asked them to replace my dead flowers/plants, but they said it was not their fault as I was supposed to know that what their technician was spraying was going to kill my plants. He didn't explain that the chemicals he used would harm my plants, not sure if they have not heard that there are weed treatment products that are safe for other plants and flowers :(. Don't use this company unless you want to kill all of your plants or turn them brown "not green". Very poor management, customer service and technicians.

I wish I could rate this company in different categories. Unfortunately overall I have to give the overall rating as a 1. Customer Service when calling in to the office is definitely a 5 star. Kelsie always showed great and sincere concern regarding any issues. Continue to provide this excellent service and hopefully the other areas will eventually match the office customer service. Regarding application of treatment. I would rate a 4 star. My regular tech did a good job with the applications on my lawn. The only time I had an issue was when my regular tech was not the one that did the application. I received an email notification that an application was applied. I work from home so I was surprised when my 3 ring cameras never went off. I called the office and was told when the application was applied. I reviewed my cameras. With none of them Showing the application. I called the office back and let them know of the issue. They told me they would have someone come out right away. They came out and proceeded to tell me that the tech told them he did the application and they had to believe what the tech said. Also then proceeded to tell me that my 3 ring cameras must have failed. I told him that I wanted to have it applied. After going back and forth. The company representative told me that they would apply it. Also said that if it already was applied once it would burn my lawn up. The application was applied and my lawn was not adversely affected. Finally, the season I received an application I was not aware that it auto renews. I called the office and the customer service rep was very helpful to let me know it does. I was wanting to cancel, but after such a helpful conversation with Kelsie. I wanted to give them a second chance. I Asked to have the sales manager to come out. A week and a half later. No contact or call to have a conversation regarding my lawn. Do not feel valued as a customer. Only felt valued as a customer when I called into the office.

I cannot speak to their service as I didn't hire them but I will refuse to support companies that solicit my neighborhood by leaving the trash brochures in door handles. Be better than that and grow your business by a good reputation, hard work and customer service.

I started with them this year and pretty much a fixed rate per application. Unfortunately, I was charged double for services that I did NOT add-on. I called several times during business hours, day and night, and when you call them by phone, it doesn't ring. And when the phone is answered, there is no sound on the other end. I was hoping to talk to someone to discuss about the EXTRA lawn application I was not aware of until I received their invoice and was appalled. On top of this, there were still weeds growing in my yard! I'm not sure what's going on with this company, and I'm very DISAPPOINTED with their service. My lawn does not look as good as it used to since starting with this company. Not a good experience at all.

I’m not even sure what’s wrong with the employees that work at Green Again Lawn. Everything started out great. They gave me a decent quote since my neighbor uses there services. I scheduled an appoint for a Monday and I had two technicians call the Wednesday and Friday before my scheduled appointment stating that they were coming out for my lawn treatment. I had to tell the techs that I had a scheduled time for Monday. After the second call I decided not use there services. If they can’t get the scheduling right I’m not going to bother with them.

No solicitation signage is posted for both my neighborhood and at my entryway. Leave your trash off my door, please. Previous reviews indicate you are well aware this upsets a lot of people, but instead of using a 21st century marketing approach you remind citizens it’s not technically illegal, although any reasonable person would deem flyers stuck to a door as soliciting. I appreciate you’re a local business, but I’ll be sure to look elsewhere if I need lawn services. Thank you.