About this provider in Goddard
Exceptional Pest and Janitorial Services. More than another company with a spray can, assessment based pest management. More than a person with a bottle of cleaner, a relationship that cares about getting it right. More than another local company, a local company with a give back pledge to make our shared community…
Rating breakdown from customer reviews
4.9
118 reviews
Customer reviews for ServeICT Inc.
Aarika Moore
I love Brandon! He’s super responsive with all our pest control needs at our apartment complex! I wouldn’t trade him for anyone else!!
Provider response
Thank you so much! Preventing rodents, spiders, and solving the wichitas cases of scary bugs like roaches and bed bugs is our passion. Thanks for trusting us to take care of your business!
Tonya Jenkins
Brandon and his team are fantastic. We’re so glad we found this company.
Provider response
Thank you!
Dustylou Cooper
Great company!. Very polite and understanding. Noticed a huge difference just on the first treatment!! Very impressed with our results.
Provider response
Thank you so much!
Kristi R
We moved to Kansas about 6 months ago. Within the first couple of weeks we were noticing so many spiders. We were able to get booked quickly, and we have hardly seen a spider since. Our technician Christian is such a nice guy! Very personable but still professional. Thank you guys for taking care of our home for a reasonable price! 😊
Provider response
Your feedback means the world to us. Thank you for taking the time to share it! -Brandon & Lindsay
Erica Sanford
What a wonderful company. They do the best job every week.
Provider response
Thank you so much for the feedback
Yamileth Quintana
Brandon is very thorough and detailed we really appreciate him here at Parc!
Provider response
Thank you!
Aragon Office
I have had the pleasure of working with Brandon and his crew and they are the most helpful pest control company I have dealt with in the 16 years of multifamily homes. they are always professional and on time, never miss a beat. I would recommend them and do recommend them to all complexes that call and ask who we use. thanks to no more bugs
Provider response
Thank you so much for your feedback!
Jharon Ellis
I recently used Serve ICT's residential service, and I am thoroughly impressed with this company! From start to finish, the entire process was seamless and professional. Brandon came to my home and was punctual, knowledgeable, and respectful. He took the time to explain the process and the products he was using, assuring me that the treatment is safe for my family and pets while still being highly effective was a major plus! As for the effectiveness of the bug spray, it far exceeded our expectations, living on a lake has been such a challenge for our previous pest companies. The spray was highly effective, and the results have been long-lasting. Overall, I am extremely satisfied with Serve ICT's service. Their professional approach, effective products, and excellent customer service make them a top choice for pest control in Wichita. I highly recommend them to anyone in need of reliable and efficient bug spray services.
Provider response
Thank you so much for sharing your experience.
Connie Williams
Brandon has kept my home pest free for over 5 years. He is so responsive to my concerns. Highly recommend!
Provider response
Connie protecting your property is an honor, thank you for taking the time to leave us a review.
Robin Jones
Super great company! Best In Town!
Provider response
Thank you!
Stephanie Lewis
We have been very impressed with this service!! We moved into our home in June and decided we should have a routine pest control. We had an amazing time response and Brandon was very prompt
Provider response
Thank you
Breana Thurston
ServeICT has provided excellent service for many years. They are thorough and have taken care of any pest issue that has come up for me as well as my family and friends. No other company even comes near their care and professionalism. Brandon runs a top notch business that has values and integrity not often seen in businesses anymore. I completely trust their service, advice and consider them friends! Not to mention the easy scheduling, excellent communication, knowledgeable staff and very fair pricing. They are the total package.
Provider response
Thank you so much much for sharing your experience
Melody Brown
Brandon is quite literally amazing and so efficient! He really did a great job spraying as well as communicating with us about the process as well as the sprays that are used. We appreciate you Brandon for everything 💖
Provider response
Melody you taking the time to share your experience means the world to us. Thank you so very much.
Lisa Gallardo
BRANDON IS FANTACTIC! HE DOES A THOROUGH JOB AND WHATEVER HE USES MAKE MY HOUSE SMELL GOOD. AFTERONE TRATMENT ALL THE CRITTERS WERE GONE.
Provider response
Thanks souch for sharing your experience! We appreciate you.
Rockin Robin
Great customer satisfaction! Highly recommended!
Provider response
Thanks so much for your kind review of your experience. So appreciated!
Hara Henderson
So, We bought a house last year and the previous owner didnt mention about clover mites. since I have a bad fear of bugs we had exterminators come out to access and treat those mites but didn't provide much information about where or why they are coming in. they just sprayed. of course the treatments didn't go well since we started seeing them this year again I was really upset and frustrated then we heard about this company and decided to get the service. and Brandon(sorry if it's wrong name haha) came out during the night because I was so desperate so i talked to him on the phone and he said he would come by himself to treat, show us, and explain why they are coming in which no other company could nor cared. super duper nice and sweet. actually listens to your problems and provide a peace of mind. also he is committed helping you and very knowledgeable in his line of work. if I could give him and this company a higher review I would. I have been very desperate and depressed because of this issue but once he came I felt so much better. seriously go for this company if you have any pest issues. you will not regret it!!!! :) Thank you so much!!!!!!!💕
Provider response
Thank you so much for taking the time to share. We will see you through this!
Michael James
Friendly, professional and effective!
Provider response
Thanks Michael!
Emily Knox
Amazing service, Brandon was so helpful and cared about our concerns and made sure our needs were met!
Provider response
Emily thanks so much! What a pleasure to help!
Susan M Glasgow
Brandon with Serve ICT was the absolute best at helping me with my bug problem. He was not only friendly & professional, but knowledgeable and thorough. He didn't just give me a quote over the phone, but actually came and inspected before determining what needed to be done. Very reasonably priced. I would definitely recommend his services.
Provider response
Susan thank you for taking the time to share your experience with our service!
Krista Swainsbury
We have had a great experience with Serve ICT! They have helped us for nearly a year with residential pest control and after a poor experience with two companies, we can say that we wouldn’t choose anyone else. Brandon and Brad have been great to meet our pest control needs. They are thorough, kind, professional, knowledgeable, understanding, and we have seen the amount of bugs decrease in our home. We wondered if it was an issue with our home, but now we know it was about having the right company helping us. We are thankful!
Provider response
Krista, Thank you so very much for taking the time to tell the world your Serve ICT experience. It is an honor to protect your home and your family!
Benjamin Ragan
Brandon showed up unhappy to be at work. Was argumentative from the moment he arrived and left without performing a spray. When I called the number provided to speak with someone else? Brandon answers on a cell phone! No accountability. Would happily pay more for a company of more than one person with greater accountability. Strongly do not recommend. EDIT: In response the company's misleading reply, I should caution other consumers that the treatment checklist includes items not included by other pest control companies that have effectively treated for me in the past. They are items that multiple other companies refuted the necessity of in my calls today. This was not the biggest issue, however, as Brandon's personal conduct was the most egregious offense. The gentleman showed up with a bad attitude and made immediate and repeated allusions to having a busy day and wanting to leave. Behavior not becoming of a professional - let alone management.
Provider response
Benjamin, thanks for taking the time to share your concerns. Since you're sharing them publicly, we are entering our response in the open record.<br><br>This was a treatment at an apartment complex, specifically an individual unit. Our service agreement is with the complex. The complex provided Benjamin a time we would be at his unit and a preparation list that had to be completed prior to our arrival for the treatment to be successful, Benjamin didn't complete the required treatment prep list and therefore the treatment wouldn't have been successful if we had proceeded. Benjamin was upset at this and continued to make us wait while discussing the situation with the office.<br><br>We do not complete treatments in scenarios where required preparation hasn't been performed by the customer, this is to ensure the success of our treatments, and is in our contract and agreement with the complex that pays for our treatments.<br><br>Brandon is the manager of the pest division and that's why all pest calls route to him, to be performed by Brandon, Ashley, or Lindsay.
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