Advantage Termite & Pest Control

We have had a great experience with Advantage! Brad was a huge support in educating us about our home critter issue and entry points, as well as walking through and implementing solutions for remedying the problem. We highly recommend their team!

Brian is punctual, very kind to our residents, respects their privacy and is thorough.

A family member had a good experience so I only called them when I had a pest concern. The technician, seemed educated on his bug stuff, but not about other products. I had concerns about the severity of my problem, and it felt as though I had to request a thorough inspection, multiple times. I guess I had expected too much. They were able to get me scheduled same day, which was fantastic! They also arrived on time and wore boot covers to keep my home cleaner. There was not a call ahead of arrival, which would have been helpful.

AJ was very friendly, professional and thorough with his duties. Happy to have him as our technician.

AJ did a great job of inspecting my home and keeping the pests at bay. He was personable and offered to return if the need arose. I hope that he will return next quarter.

AJ was very personable, helpful and provided information to my questions.

Great service. Brad is a friendly and trustworthy employee. You are fortunate to have him. We will recommend your company!

Brian did a wonderful job. I had many questions which he answered very helpfully. I had a great experience with the service and would definitely recommend.

Brian was thorough and quick, the service wasn’t an inconvenience at all!

Cade and AJ treated the areas upstairs and the basement. While in the basement, they found a small leak from a commode. They were very proactive.... temporarily fixed the problem AND wiped up the water from the leaking tank!! They brought the problem to my attention....which I am very grateful. Great service.... very friendly and "customer service centered". Thank you!!

I had a great experience with Cade when he treated my home for brown recluses. He was professional and efficient with everything he was doing, also was more than willing to answer any questions my wife and I had.

Great job! Very quick!

I wanted to take a moment and recognize a technician from Advantage Termite & Pest Control, Cade, who came out to our home to provide our quarterly application for pest control. This young man is an outstanding employe for Advantage! He provided outstanding service, is extremely knowledgeable, paid great attention to detail and was extremely polite, professional and friendly! It is nice to see that there are young people out in the workplace today, that take their jobs & responsibilities seriously, possess an excellent work ethic and provides outstanding customer service. Thank you to Advantage Termite & Pest Control, for taking the time to identify, hire and train outstanding young people like Cade, who represent your company in a first-class manner! If you are looking for an outstanding company to handle all your pest control needs, Advantage Termite & Pest Control is simply the BEST! ~Kent Shelley Extremely Satisfied Customer

Steve was great and always done great work highly recommend them

Steve is very thorough in his work and very friendly! He also has great communication on his findings and what work was completed.

Advantage Pest Control came to my apartment complex, Pinnacle Woods in Lawrence, KS on 11/25/2025. I watched the technician drive around and park every 30 minutes. Not once did he ever get out of his truck, yet I can see him completing service reports. Why am I paying for pest control when YOUR technicians aren’t even working.

Overpriced and misleading. They give you an estimate and when the work is done they add the inspection to it.

Outrageous price to catch one mouse with no negotiation. Response to owner: No, the price is very disproportionate to the service. The end result was that it cost me almost $700 to catch ONE mouse. It was a few hours of work total. Very selfish, obstinate, and inconsiderate of what the customer feels about a fair price. No willingness to be more reasonable on the price and make any concession. Not a good look.

They have completely priced themselves out of the market after using them for many years. They charge an astronomical price for servicing pests like mice quarterly that use to be part of the service agreement, they charge per SQ ft of your home, even if they can't spray most of it due to hardwoods, they tried to charge nearly $1000 to put bate boxes around one of our properties. Call around to Augustine, Frechin and others. You will find equally good service and much better and honest pricing. Beware, most others also do not charge to come look at your pest problems, especially not nearly $160 (which does not go towards the cost to fix the problem). Lastly, I paid additional to have my personal attic to be serviced for silverfish during their summer quarterly visit. The tech came down to ask if I had a hammer to fix what he had done to the attic... The frame did not need to come down, a gentle push of the foam would have made an easy entry in to the attic. *Edit to add to their reply, the property I am referring to is ALL of my properties you service, profanities were not used in the call. I did say that it was ridiculous pricing (because it is) and I did say they will lose my business (which they did). They did not offer other options ($160 for the visit, $495 for the boxes, $195 to fill the 3 points of entry, which I am now being told was only 1... so my apologies, that was $850, not $1K). In fact, the tech asked to call me back, and when he did so he told me that was my ONLY option, so I did not move forward. I was then charged for a service call that did not include where points of entry were in the inspection report---- the whole purpose of the inspection--- (we obviously knew we had rodents, you were there to tell me where they were getting in and a reasonable fix.) When I asked for this via email, I was given 1 point of entry, when the tech told me on the call I had 3... still waiting on where the other 2 were. I have multiple properties they have serviced, including my personal homes which they, up until yesterday, have done for years. The main floor is full of hardwood but charged by the full square footage of our home. The same was in our Brookside home which was ALL hardwood except for the basement. Ultimately, you can see in their reply to all less than positive reviews they are defensive and never open to remedying a situation and gaslighting of their former loyal customers.

We hired this company to treat an infestation of bag worms on our trees. The technician came out as we saw him on our ring camera yet per our back patio camera he never even came on the deck to spray the trees. These trees are tall and the bag worms were all over the upper parts of the trees and on the deck. He never sprayed the back trees and now the bag worms are 3 times as bad. I called three times yet no response. We prepaid so I had to dispute the charge on my credit card and hire someone else. If they did spray it didn’t work and we were told it would treat them and get rid of them, even if the worms were in the bags. We would have seen him on our camera so if he did spray he did it from the ground which would have no impact on the trees that were high where the issues were. Beware.

We trusted the great reviews and phone customer service they had. On the phone it was a lot of, "we will take care of it. We spray everywhere" when they got to our house they said they spray the house and 4 feet from it. 3 weeks later to the day and we have a mud dauber nest on our front porch and they want over $100 to come deal with it. So glad we did the 1 time service and not the quarterly. Would advise looking into other companies.

I've been with this company since 2014, not because the service was stellar, but primarily due to my own complacency. Their female office staff has always been rude on the phone since day one. Even the way they answer the phone is rude. I also question whether the bait stations were always being checked as I could see some were skipped because they didn't take the time to find them. This morning I get an email out of the blue that these old bait stations that they installed almost 10 years ago were ripped out leaving unfilled holes in my yard and landscaping. I have had the same telephone number and email address for 20 years. Apparently, their office staff couldn't be bothered to reach out to me to see whether I wanted to extend the service contract or to remind me that their old bait stations would be removed if I didn't. This is how they treat a customer they have had for 8 years and have taken thousands of dollars from during that time. Just imagine how they will treat you. If I wanted to extend my contract now, they will charge hundreds in new install fees. This is just another example of poor communication and the way they disrespect their customers.

We received an inspection service from Advantage Termite & Pest Control as they were subcontracted by our home inspection company, Five Star Home Inspections. The overall home inspection went very well, minus the termite inspection process. Our termite inspector, Brad, was at our house for all of five minutes before leaving. He did not approach myself with any information, instead only speaking to the inspector from our home inspection company. We thought it was fine, just a tad bit rude and unprofessional. The inspection came back as "No visible evidence of wood destroying insects was observed." and "No treatment recommended." We were very happy to hear this. Fast forward to two weeks later, when we tore up the flooring and began to pour Quikrete in between gaps between our slab and the foundation. When we started pouring in many areas, several termites began surfacing to the top. We have no clue how many termites were in these gaps due to the thickness of Quikrete, but at least six or seven were able to make it to the top before being engulfed by the Quikrete. I do not feel confident in their inspection report at all. I would not recommend this company to anyone, and there are plenty of good termite inspection and treatment companies in Kansas City to hire instead.

“The most important thing at Advantage is providing our customers with the highest level of customer service.” This is from the Advantage website & I do not feel that this statement is valid. In Aug. 2017, Brad (co-owner) from Advantage performed a buyer-opted termite inspection at a home that my wife & I eventually purchased. The WDI report concluded that there was no visible evidence of termites & recommended no treatment. We did not ask that the sellers perform a termite treatment. In May 2018, my wife observed ‘winged ants’ coming from a rotten-looking spot at the base of the front door. Brad returned in July 2018 & confirmed that in the basement, behind a piece of insulation, we had visible mud tunnel evidence of termites. The tunnel was dry & damaged so the tunnel was inactive; not brand new. The mud tunnel is immediately below the rotten looking spot near the front door; about 12” apart. The rotten portion at the base of the front door where the ‘winged ants’ (termites) emerged was painted over in a poor cosmetic fix by previous homeowners. The termite activity occurred in the rotten area that the previous homeowners cosmetically addressed. Logically, this makes it very likely that termite evidence existed at the time of the August 2017 inspection & wasnt caught. The house is 20 yrs old & Ive owned it 11 months meaning I’ve owned the home for 4.6% of its structural life. Since the mud tunnel is inactive, I find it highly unlikely that termites arrived during the 4.6% of time that we owned the home. Basically a 1 in 20 chance. Brad quoted $700 + tax & $220 + tax annual maintenance on Sentricon. I asked him to meet me halfway & to perform the full service at-cost but he did not express interest in negotiation. I told Brad that I was unhappy, out of options & would leave a poor review online which I am doing now. Brad, I encourage you to put the text from your website into action by meeting me halfway on a Sentricon system at-cost.

Their 90 day warranty is crap. I had my house sprayed and two months later I had a spider bite, called for a respray because that's what their warranty offers, a month later my son had a spider bite that not only cost me a copay at the doctors office but the cost of a prescription as well. I called to explain how upset and frustrated I was and the woman on the phone was not only unprofessional but just plain rude and heartless. Their products clearly are deluded and don't work. Please don't waste your money.