Pearl City Lawn & Pest Control
Verified2625 Canterbury Rd, Muscatine, IA 52761
Open 6 days/week, Early hours
About Pearl City Lawn & Pest Control
Lawn Care & Pest Control
Rating Breakdown
4.3
★★★★☆9 reviews
Customer Reviews (9)
These guys do great work
Great business.
I managed to injure myself and I was unable to cut my lawn. Pete and Colton did a great job for me! I would highly recommend them if you need lawn care! Great guys!⭐️⭐️⭐️⭐️⭐️
This rating is specific to my plug aeration service and not a rating on all services they provide, the whole team was friendly and responsive! My issue was that I agreed to a quote that stated they would pull 2-3 inch plugs but they used a pull behind aerator that pulled mostly 1" plugs. They did reach out to ask me about my satisfaction and I explained what had happened and they stated that they would review the work and adjust the quote but no one came to review the work and I haven't heard from them since. I could have purchased a used plug aerator for about half the cost of the service.
It was the first time I got my yard mowed and this guy took advantage and charged me exactly 6 times what everyone else charges. I'm disabled and he took advantage of me. He also did a horrible job mowing. I have called and they won't pick up the phone.
Response from Pearl City Lawn & Pest Control
I'm sorry to hear about your negative experience with our yard mowing service, and I sincerely apologize for any inconvenience you've faced. We take customer feedback seriously, and I'd like to address your concerns.<br><br>First and foremost, I want to assure you that our goal is to provide fair pricing and high-quality service to all our customers. It is certainly not our intention to take advantage of anyone, especially individuals with disabilities. I understand your frustration, and I'd like to make things right.<br><br>To resolve this issue, please reach out to us directly so we can investigate the situation further and work towards a satisfactory resolution. We want to ensure that you receive the service you deserve, and we are committed to improving our services based on your feedback.<br><br>Again, I apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us grow and improve. Please don't hesitate to contact us so we can address your concerns promptly. Thank you for bringing this to our attention.
Pete and his crew were able to make my horribly overgrown shrubbery neat and pretty again. When I expressed concerns that the end product was not exactly as I wanted they came the very next day and fixed everything exactly as I wanted. Pete and his crew are courteous and professional. Their work is top notch at a reasonable rate. They will be doing all my landscaping from now on.
Contact Information
Phone
+1563-260-9746Address
2625 Canterbury Rd, Muscatine, IA 52761
Website
www.pearlcitylawncare.comHours