About this provider in Clinton
At Pest Control Consultants, we are a pest control company that delivers fast, eco-friendly pest solutions that protect your home or business—so you can enjoy peace of mind and a healthier community. We’ve been your trusted neighbors, safeguarding homes and businesses across Illinois, Iowa, and Wisconsin. As a…
Rating breakdown from customer reviews
5
678 reviews
Customer reviews for Pest Control Consultants
Brandon Parker
Quick, timely & professional! Jordan moved quick but still took time to explain different types of wasps/hornets! Will use again, highly recommend!
Shannon Ryman
I really like Dylan. He is way more professional than our old technician and very knowledgeable on the services, pests and what we need for our property. I would like to continue to have Dylan service our home always going forward. I highly recommend him!
Provider response
Thank you for your fantastic review, Shannon! It's wonderful to hear that Dylan made such a positive impression with his professionalism and expertise. We appreciate your recommendation and are glad to know you’d like him to continue servicing your home. Thanks for sharing your experience!
Marilyn Harrison
Chris was friendly and did exceptionally good work!!
Provider response
Thank you for your kind words, Marilyn! It's wonderful to hear that Chris provided you with excellent service and made a positive impression. We appreciate your feedback and support!
Krisan Albert
Seth explained what he was going to do and how long it would take. Pest Control Consultants has kept my home bug free all year!
Provider response
Thank you for your wonderful feedback, Krisan! It's great to hear that Seth provided clear explanations and that we've been able to keep your home bug-free. We appreciate your support and are glad to have made a positive impact!
Kimberly Damhoff
This was the initial visit and Chris explained everything well. He spent a good amount of time spraying inside and out.
Provider response
Thank you for your wonderful feedback, Kimberly! We're delighted to hear that Chris took the time to explain everything and provided thorough service during your initial visit. Your satisfaction is important to us, and we appreciate you sharing your experience.
Mama K
Dylan was very thorough and informative. Good job!
Provider response
Thank you for your kind words! We're thrilled to hear that Dylan provided you with thorough and informative service. Your feedback means a lot to us!
Steve Maddie
Very professional . I hope that Chris is my technician the next time. I'll give some cash to him then. Didn't know this profession took tips.
Provider response
Thank you for the fantastic review! It's wonderful to hear that you found our service professional. Chris will be glad to know you appreciated his work. Thank you for choosing PCC!
Destinee
Everybody I have spoken to has been so helpful, so patient, and educational. Seth came out today and was extremely thorough and explained everything to me that he was doing. This is my first service with them, and I am pleasantly pleased so far!
Provider response
Thank you for the fantastic feedback, Destinee! It’s wonderful to hear that our team has been helpful and patient. Seth is dedicated to providing thorough service and clear explanations, so we’re glad to know he made a positive impression during your first visit. Your satisfaction means a lot to us!
Amber Beale
Very polite and helpful with our concerns
Provider response
Thank you for the fantastic rating, Amber! We're pleased to hear that our team was polite and helpful in addressing your concerns. Your satisfaction is important to us, and we appreciate your feedback!
Deb Vilmont
Josh was incredible @ we look forward to working with him for all our past and rodent control!
Provider response
Thank you so much Deb! We are very thankful for your business, and look forward to keeping your home pest free! Pet those doggies for me! :)
Lorin Daniels
Very courteous and respectful
Provider response
Thank you for your kind words, Lorin! We're glad to hear you found our team courteous and respectful. Your feedback means a lot to us!
Todd Franzen
Josh did a wonderful job!
Provider response
Thank you, Todd, for the kind words! We appreciate the opportunity to serve you
Debby Gosnell
Dylan came out for our quarterly treatment and did a great job! He was thorough and we're very satisfied with the results. All the techs that we've had have been professional, knowledgeable, and attentive to our requests.
Provider response
Thank you so much Debby for the great feedback about Haley! Your satisfaction is our top priority. Thank you for choosing PCC!
Kaitlin Neese
Seth did a great job today!
Provider response
Thank you for your kind words, Kaitlin! We're delighted to hear that Seth provided you with excellent service. Your satisfaction means a lot to us!
Corey Booth
They told me on the phone that I could save $100 if I had a subscription for 3 months. It's actually 12 months. Misleading greedy company acting like a big corrupt corporation. Im sure they will be just that one day. Don't recommend.
Provider response
Thank you for sharing your experience, Corey. We appreciate your feedback and are sorry to hear about the confusion regarding the subscription details. It's important to us that our communication is clear, and we will take your comments into consideration as we strive to improve. We are happy that we were able to discuss this together and come to a resolution for you!
Liz Logan
PCC has always provided fast, friendly, and thorough services. Would recommend them to anyone who deals with unwanted critters in or around your home.
Provider response
Thank you for your kind words, Liz! It's wonderful to hear that you've consistently had positive experiences with our team. We're glad our fast and friendly service has made a difference for you. Your recommendation means a lot to us!
Corinne Howard
Spraying was done in the front of the house. However they did not come to the backyard to spray the back of the house or check the bait station located in the backyard. No one came to the door either to check or speak to me like past reps have.
Provider response
Hi Corinne, thank you for bringing this to our attention. I have you back on this schedule to get this taken care of during your normal time frame! If there is ever anything we can help with, never hesitate to reach out. We are happy to help :) Thank you for choosing PCC!
Mad Cow
I have seen more mice than with another pest control company or with no service. Please read your contract that they don't explain to you. They do nothing. And when you cancel you have to pay $150 discount back or they will keep providing bad service and trying to extract monthly payments. Beware this company. Will be going to the BBB
Provider response
Hello, we are very sorry about your experience. I tried looking your name up in our data base and could not find it. We offer complimentary re-services to our customers if we have not solved their pest problem. Give us a call and we would love to make things right. Our phone number is 815-284-4101 and you can ask for Brenna. We look forward to hearing from you!
Wittney Warm
They came to our house for the first treatment and have not seen them a year. They still keep trying to charge my account even after we asked to cancel since we haven't seen them. We also had more mice than we have ever had. I would give 0 stars if allowed.
Provider response
Hi Wittney, thank you for taking the time to leave us a review. We appreciate your feedback and we are sorry to hear that you were not satisfied with the service provided. I tried looking your name up in our data base and could not find it. Please give us a call at your earliest convenience at 815-284-4101 and ask for Brenna. We look forward to getting this resolved for you. :)
James Cato
He told me that he was going to check a couple of traps. I think he might have sprayed but I didn’t watch him and he didn’t let me when he was done.
Provider response
Thank you for your feedback, James. It's great that our technician kept you informed about checking the traps. We appreciate your input and will ensure that our team communicates clearly during services. Your experience is important to us!
Gretchen Heidgerken
SCAMMERS! Beware! I agreed to one treatment and they signed me up for a year. Then had the audacity to charge my card again after I called and complained. Complaint filed with the BBB and I am heavily spreading the word that this is not a good business. I verbally agreed to one treatment. Salesperson gets me signed up and then get my info and he signed me up for a year. I call to get this fixed and was stunned by the lack of customer service. They would not budge. I eventually hung up as the conversation was going south. I then see they charged by card after the phone call. I am FLOORED. How does anyone think it is OK to run a business like this?
Provider response
Hi Gretchen, I am sorry to hear that you were not satisfied with the outcome of this situation. Per the conversation that was had earlier, we heavily discounted the initial service that was originally owed back if canceled before the contract ended. We apologize that you feel that way, but the contract that you signed provided all of this information. We apologize for any inconvenience this may have caused you!
scotty S
I would give these guys 5 stars but how many times do you have to tell them you have to have more then a 24 hour notice!! They send out a text the night before, with a rental that doesn't give us enough time to tell the rental.
Provider response
Scotty, Thank you for taking the time to leave us this review. <br><br>We understand that giving our customers enough time to notify tenants is of upmost importance, and I am very sorry that we have not given you enough time to fulfill your responsibilities as a landlord. The best way to accommodate the notification requirements is to have us provide our services on a set schedule. For example, we could come out the third Tuesday of the month to provide our services. In this case, you could make a standing notification to all tenants that Pest Control Services will be there at an expected time and day. This would alleviate you from having to notify each and every time there is a service. <br><br>I would love to speak with you personally about this if you could please call 563-503-4476. Please ask for Josh. Thank you Scotty. I look forward to hearing from you.
Raihan Ahmed
PCC has been treating for mice in my basement for over a year. I still have the problem a year later. Not sure if PCC knows enough how to rid of mice problem. I do not consider PCC is an expert exterminator. They will come back to look at the issue but it doesn’t help if you cannot solve the problem after 1 year of treatment. Definitely they are not doing something right. Professional people but not effective.
Provider response
Hi Raihan, Thank you for your feedback. Unfortunately rodent control is a process and and can require multiple services, and re-services. That is why we provide a full guarantee in between our scheduled quarterly services, in some cases we will have to come back out and inspect and treat accordingly, especially with mice. We would be glad to send out a service manager for a complimentary re-service if you would like. Feel free to reach out to our office at (815)284-4101. We appreciate your business and wish you well!
Gary Morris
Ken was our technician today! Weve used this service for about 2 yrs. I wish Ken was our tech everytime! He was friendly, through and quickly took care of our home.
Provider response
Gary thank you for your review and kind words. We are glad Ken met your expectations! We look forward to working with you in the future.
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