Lawn Squad of Aurora
Verified38 Stone Hill Rd, Oswego, IL 60543
Open 5 days/week
About Lawn Squad of Aurora
Tired of battling weeds in your lawn? Our professional team offers effective solutions to help you achieve a flawless lawn you can take pride in. With our innovative techniques, we can help keep your lawn pristine and healthy, letting you enjoy a beautiful, green outdoor space.
Rating Breakdown
4.9
★★★★★155 reviews
Customer Reviews (28)
Agreed to do 2024 re seeding and fertilizer c/o Robert. In 2025 without my approval they did it again. Despite my calls on 10/3 with Tori and Bri on 11/3 letting them know I did not ask for service and should not pay--and to cancel any future treatments. They agreed and would take care of the bill. In January 2026, I received notice from a bill collecter . Versus the expense of getting a lawyer I paid the fee. I just find this company dishonest and would not recommend Lawn Squad Aurora.
Response from Lawn Squad of Aurora
I'm very sorry you were charged and sent to collections after you explicitly declined service and were told the bill would be handled. This is not the level of service we aim to provide, and we take reports of unauthorized treatments and billing errors very seriously. We are escalating your account to leadership right away, will investigate and reverse any incorrect charges, and will work with the collection agency to correct your records. For immediate assistance, please contact our Customer Care team at the phone number on your invoice so we can complete the resolution.<br>Unfortunately, the only time we have experienced something like this is when clients don’t cancel when we send out annual renewals, or at the time we send out notification of dispatch the day before service occurs. Then it becomes an issue we we go to collect on services rendered.
Great service great communication
Response from Lawn Squad of Aurora
Thank you for your positive rating, Michael! We appreciate your support and are thrilled to have met your expectations. If you have any feedback or suggestions in the future, we’d love to hear from you. Your satisfaction means a lot to us!
Great job on the aeration! Thank you!
Response from Lawn Squad of Aurora
Thank you for your positive feedback, Jeff! We're glad to hear that you were satisfied with our aeration service. Your support means a lot to us, and we look forward to helping you again in the future!
Very professional and personable. Answered my question with knowledge. I forgot to roll up my garden hose so he did it for me.
Response from Lawn Squad of Aurora
Debra, thank you for the kind words and 5 star review! We will continue to do our best.
We were home, and disappointed that poncho did not come to the door to inform us that he was ready to start the aeration. Other than that, all went well.
Response from Lawn Squad of Aurora
Thank you for your feedback, Dianne. We're glad to hear that the aeration process went well overall. We sincerely apologize for the lack of communication regarding Poncho's arrival. Your experience is important to us, and we will work on improving our notification process. We appreciate your understanding and support.
Poncho was very courteous and paid attention to areas that had sprinklers and wires for lighting. We are happy with the aeration and over seeding. We will use Lawn Squad again.
Response from Lawn Squad of Aurora
Thank you for your wonderful review, Doreen! We're delighted to hear that Poncho provided excellent service and that you're happy with the aeration and over seeding. We look forward to working with you again at Lawn Squad!
Pancho did a fantastic job, clean work for aeration.
Response from Lawn Squad of Aurora
Thank you for your repeat business since 2019!
Pancho was friendly and the crew did good work. Thanks!
Response from Lawn Squad of Aurora
Thank you for the feedback on your aeration service.<br>Much appreciated!
Response from Lawn Squad of Aurora
Tim,<br>Thank you for your business. We strive to provide 5 star service. Please let us know how we can earn the other 2 stars from you!
Service was performed in a timely manner. The technician made observations and recommendations as well.
Response from Lawn Squad of Aurora
Thank you for the 5 stars and entrusting in us for 4 years now!
Pancho and his partner were quick, efficient and professional. Aeration and overfeeding was expertly done with the fertilizer spray as well. Fine and quick work.
Response from Lawn Squad of Aurora
Thank you for the positive feedback. We will certainly share the comment with Ryan
Response from Lawn Squad of Aurora
Thank you for your fantastic review, Luke! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon.
Good job, My lawn looks good. Thank you!
Response from Lawn Squad of Aurora
Laura, thank you for your business since 2020!
Thank you 😊, most of the weeds are gone after the first application.
Response from Lawn Squad of Aurora
We're thrilled to hear that our service made such a positive impact! Thank you for trusting us with your weed control needs. If you need anything else or have more areas to tackle, just let us know. We appreciate your feedback!
So far very happy with work being done by Lawn Squad and our technician Julian
Response from Lawn Squad of Aurora
Thank you for your positive feedback, Bobby! We're thrilled to hear that you're happy with the work being done by Lawn Squad and Julian. We appreciate your support and look forward to continuing to provide you with excellent service.
Response from Lawn Squad of Aurora
Thank you for your 5-star rating! We're thrilled to hear you had a positive experience. Your support means a lot to us, and we look forward to serving you again soon.
Outstanding job. Prompt, professional and efficient service. I'm very satisfied with the end-to-end quality of the service and support.
Response from Lawn Squad of Aurora
Efraim, thanks for noticing our efforts; we really appreciate it! Please feel free to reach out if we can assist in any way to keep your lawn looking its best.
Response from Lawn Squad of Aurora
Thank you for your 5-star rating! We're thrilled that you had a great experience. Your support means a lot to us, and we look forward to seeing you again soon!
Julian came out 7-1-25 around 7:am and accessed my lawn. Julian gave his recommendations and treated my lawn. My wife and I weren’t expecting much do to our past experience with T-green, Dr green, and the WEEDMAN. Julian came out and went above and beyond our expectations. I’m disabled but My wife is watering our lawn like Julian recommend and it’s looking better. My lawn was dry , brown and full of weeds. I will give another evaluation next month as to how this lawn is doing. Thank you Julian Mike and Lisa DiMonte 7-2-25
Response from Lawn Squad of Aurora
Thank you for your wonderful review, Mike and Lisa! We're thrilled to hear that Julian exceeded your expectations and provided valuable recommendations for your lawn. It's great to know that you're already seeing improvements, and we appreciate your commitment to following his advice. We look forward to hearing about your lawn's progress next month. Your satisfaction means a lot to us!
Julian consistently does am excellent job. Not is he a superior employee, he is a tremendous ambassitor to you company.
Response from Lawn Squad of Aurora
James, thank you for your kind words. Ryan is very cautious and does the best work he can and we certainly value him on our team!<br>
Very professional answered all our questions . It is our first Time with this company . He was very thorough with his work and application . We are excited to see the results soon with our grass . Thank you . Update results have been amazing ! We don’t even see anymore weeds ! What a difference thank you great company to use for the health of your grass
Response from Lawn Squad of Aurora
Thank you for your positive feedback! We're thrilled to hear that you had a great first experience with us and found our team professional and thorough. We appreciate your trust in us, and we look forward to seeing the results with your grass. If you have any more questions or need assistance in the future, feel free to reach out.
Response from Lawn Squad of Aurora
Thank you for your 4-star rating! We appreciate your support and are glad to have had the opportunity to serve you. If you have any feedback or suggestions, please feel free to share. Your input is invaluable in helping us improve. We look forward to welcoming you back soon!
Professional team and great prices. However, please be aware they may automatically charge for additional services. We signed up for Fall services and company states services renew automatically. To me, new Spring services should not be called a renewal.. They do send out a notice, but it can be easily missed in the mail. Glad team took our feedback and we will be continuing to use them!
Response from Lawn Squad of Aurora
Linda,<br>Sorry for the confusion. We send out renewal letters after the end of each season with the next season’s services spelled out in detail and offer a pre-pay discount at that time. All purchased services do auto renew each year going forward, but we are more than happy to add or remove services at your request from one year to the next. I’m happy to hear the team was able to get things straightened out for you. We appreciate your business and strive to be the best option. <br>This response was written with others in mind that may not know.
Buyers be aware! They sign you up for automatic services and don't tell you. They aerated an old address that I haven't even lived at for months. Claim they sent me notifications about coming out which I never got. Then they send me a bill and charge me for it. Most unprofessional lawn care company around!!!! 😡
Response from Lawn Squad of Aurora
Kyle,<br>We sent you a renewal letter late November last year. We sent you a bill but deleted your payment when we saw the message from the call center therefore you were never charged. A similar incident occurred with you nearly 5 years ago when you told us to service a property you were purchasing but the closing fell through. We worked out a hefty discount for your at that time as well. Communication works both ways and we would have appreciated a heads up before spending our resources to service a property you no longer live at. We are happy all prospects can view the full array of reviews that shows how trusting and professional we are. Truly the best in the business. How can you get mad for a service you did not cancel nor end up paying for?
Great Job Julian
Response from Lawn Squad of Aurora
Thanks for the 4 stars! Julian would like to know what he can do to earn that 5th star from you.
We were not in town to see his work but look forward to seeing it.
Response from Lawn Squad of Aurora
Thanks for the review; I’m sure that when you see their work; we will earn that 5th star!
Response from Lawn Squad of Aurora
Viresh, thank you for your business since 2019! Let us know what we can do to earn that 5th star.
Contact Information
Phone
+1630-389-4996Address
38 Stone Hill Rd, Oswego, IL 60543
Website
lawnsquad.comHours
Services
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