Provider profile

Allied Termite & Pest Control

4.2 stars from 36 customer reviews · 2140 Grand Ave, Galesburg, IL 61401

  • 4.2 out of 5 stars
  • 36 customer reviews
  • Galesburg, Illinois
  • Open 5 days/week
4.2
Rating
36
Reviews
Yes
Claimed
Yes
Website

About this provider in Galesburg

Structural Pest Control services; ants, bedbugs, beetles, cenepedes, crickets, earwigs, fleas, millipedes, roaches, rodents, silverfish, spiders, termites. Family owned & operated over 60 years serving Galesburg and the surrounding area. We pride ourselves on customer service and doing the job right.

Rating breakdown from customer reviews

4.2

36 reviews

5
27
4
2
3
1
2
0
1
5

Customer reviews for Allied Termite & Pest Control

MB

Martin Bobrowski

8d ago

Took us to collections before we even got the bill. Seems to be their way of doing business. Will definitely us someone else.

Provider response

As we loss 30% to the collection agency, we always attempt to contact the customer multiple times before collections. This service was on Mar. 8, 2023 and not sent to collections until Oct. 25, 2024, giving the customer over a year and a half to pay. We always regret sending anyone to collection.

EF

Eric Friend

1y ago

Did my pest inspection for my new house. It was quick and detailed. Handled everything even though I was 50 miles away. Had zero issues and would recommend Allied Termite and Pest Control for your critter inspections...A+

JS

Jerri Szekula

1y ago

Arrived on time, did a thorough job & were so polite and so nice it practically made me want to cry 🥲

TP

Tiffany Plate

1y ago

I have always been happy with your services until recently. I got back in on the quarterly services this time last year. I never got the courtesy call as a reminder for the 2nd quarter. The gal was very nice when I called and said yes, I remember you set it up so we will get it going at the quarterly price again. Yet again, did not receive a courtesy reminder for the 3rd quarter. Called to see when they would be back around again and was told it’s the customers responsibility to call each quarter. I understand that things happen and balls get dropped but as a business owner myself, if I drop the ball with calling customers for a reminder I absolutely do not charge them the full cost as if they start over. It’s a shame because fortunately there are many other companies such as your own out there to do business with such as mine which is why I do what I can to keep my customers happy. Your guys were always beyond friendly and did a phenomenal job.

Provider response

The quarterly service needs to be done 4 times a year in order to keep the quarterly price. Since 2020, this quarterly service has only been done 3 times in total. It is the customers responsibility to schedule their service. The courtesy call is just that, a courtesy. We regret this misunderstanding but, we need to adhere to the program's guideline and treat everyone equally.

LL

Lorana Lundeen

2y ago

Always punctual, friendly and professional!

TB

T B

3y ago

The receptionist are knowledgeable and very patient. The technician that came out was friendly and seemed trustworthy. He was prompt for arrival and ending on time.

MK

Mark Kilpatrick

3y ago

Great people they always have your back

NR

Nicole Raney

3y ago

Very professional and friendly. Get their job done

JS

john shea

4y ago

Very helpful, as I was just inquiring about prices. Liked that they took time to explain everything and we're in no way forcing a purchase.

PD

Pamela Diskey

4y ago

My experiences are always great with Allied. I have a question for John Phillips. Did your tenant let Allied know that you had to be contacted? I would think the fault belongs with your tenant, not Allied. I would imagine that the extra dollars are for the paperwork needed to contract with the collection agency.

JP

John Phillips

4y ago

Allied contacted a tenant , performed work without contacting me or getting my permission. They turned bill into collecting agency. $100 for something that typically cost $40

GB

Georgia B

6y ago

I wouldn't call anyone else, very professional , respectful, Thank you Allied

MS

Michael Seastedt

6y ago

They do an excellent job and have for several years

MM

Matt&T Moody

6y ago

Family owned, personalized service, never a bug problem since they've been coming out. Good value and quality.

M

Mj23fan45

6y ago

I had a rental with roaches so bad others wouldnt touch it. These guys came in and exterminated them no problem. I now have them for general spraying. Very friendly and family orientated. Highly recommended. ***** 5 STARS

BB

Brian Burke

7y ago

Great group family-owned-and-operated highly recommended

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Treatment and cost guides before you call

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