Provider profile

B3 Pest Control Services

4.8 stars from 278 customer reviews Β· 2135 Kilarney Rd, Decatur, GA 30032

  • 4.8 out of 5 stars
  • 278 customer reviews
  • Decatur, Georgia
  • Contact provider for current hours
4.8
Rating
278
Reviews
Yes
Claimed
Yes
Website

About this provider in Decatur

B3 Pest Control Services is an Atlanta-based pest control company and family owned business with over 25 years of experience. We specialize in residential and commercial pest control, mosquito control, bed bug services, rodent services, bee service as well as Snake Prevention and most importantly making sure your home…

Pests handledbees

Rating breakdown from customer reviews

4.8

278 reviews

5
264
4
2
3
0
2
1
1
11

Customer reviews for B3 Pest Control Services

IY

Iluv Yancy

4mo ago

had such a great experience! He was so nice, reliable, and very responsive. I needed help ASAP, and he came out as soon as he could to take care of everything. He explained things clearly, made me feel comfortable, and his prices were very reasonable too. I truly appreciate how quickly he showed up and handled the issue professionally. Definitely recommend if you need someone dependable for pest control!

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Katie

4mo ago

The service was great Mr Ben did a wonderful Job

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❀️

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Kamilah Karim-Tipton

5mo ago

Mr Bennie is a very polite and hardworking young man. He explain everything he’s doing and make sure we are satisfied with his work. Great job!!!

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Rebecca Hagenson

5mo ago

Ben was able to fully resolve our ongoing wasp issue. Extremely satisfied customer.

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LK Rivers

5mo ago

I had an excellent experience with Ben. He was friendly and professional, arrived on time, and did a thorough and fantastic job. It was easy to book an appointment on his website, and it was appreciated that he was able to do the service the same day. Highly recommended!

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Shun Franklin

5mo ago

B3 is great. Customer service, timeliness, professionalism etc. Takes care of my family as well.

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Tyteanna Chandler

5mo ago

Benny is great been using him for years

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Ebony

5mo ago

Great customer service and excellent exterminator!

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linda allen

5mo ago

Mr. Ben is a very good exterminatior!!

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Aleshia Evers

5mo ago

Bennie is great! My family has used his services for over 5 years. He is professional, punctual, and explains everything clearly before starting the treatment. He handled the service quickly and made sure I understood what to expect afterward. I really appreciated how thorough and kind he was while working in my home. Highly recommend Bennie if you need reliable pest control.

Provider response

❀️

KW

Keepingup WiththeJones

5mo ago

I had an excellent experience with this pest control service! They were very professional, arrived on time, and explained everything clearly before starting the treatment. The technician was knowledgeable, friendly, and made sure all my concerns were addressed. Since the service, I’ve noticed a huge difference. I really appreciate the great customer service and attention to detail. I highly recommend them to anyone looking for reliable and effective pest control! 🏑✨

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Wanda Dailey

5mo ago

Awesome Job Ben.

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Billy Judd

5mo ago

Great experience, same day service. Would highly recommend.

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Tamara Taitt

5mo ago

Great service. Excellent communication.

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crystal

5mo ago

Ben was great , he got the job done. Thanks

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Delrico Sims

5mo ago

Best exterminator around my forever go to guy

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David Whiters

5mo ago

Ben is an exceptional professional. Always shows up when he says he will. His service is good too. His price keeps going up but he’s still less expensive than the commercial exterminators and his bug spray last a lot longer. I highly recommend his service.

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Mamie Leonard

6mo ago

Mr Allen is very professional and knows his job. He started spraying my home over three years ago when I moved here from another State. I'm very please with his work. Mr Allen will do you JUSTICE!!! B Jones .

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Isaiah Bridges

6mo ago

Always professional and does an amazing job .

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Crystal Bridges

6mo ago

He is always considerate of your time and gets the job completed in a timely manner.

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Amy Shim

3y ago

We had an inspection scheduled for this morning but no one showed up after 30 minutes. I gave them a call and they said they entered it for the wrong date. They promptly rescheduled to this afternoon and no one has shown up. They are also unresponsive to phone calls and text messages are automated. You are better off finding reliable services elsewhere.

Provider response

Sorry the mix up we had to reschedule customers Monday,Tuesday & Wednesday <br>due to rainy conditions <br><br><br><br>

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J B

4y ago

Have tried contacting this company since Friday 4/29/22. My initial inquiry which I did using the website did receive a response confirming they treat carpenter bees; however I followed up the same day less than an hour after receiving confirmation to inquire about a quote and they have not responded at all. I sent an email Friday, Saturday and Tuesday of this week following up and still have not received a response which is unfortunate because I see the reviews and wanted to give the company a chance. They responded quickly the initial contact but since have left me on read.

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Ashley’s Young

4y ago

I had a appointment today at 9am. No one showed up, no one called, no one answered the phone!

ID

India Drayton

5y ago

I had an appointment at 8:00 am! No one showed up! I didn't receive any communication on why or even a email response! So I’m assuming its a canceled appointment without my knowledge! Very inconsiderate and unprofessional

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chris siciliano

5y ago

Omg, I have never worked with a worse company in my life. These positive reviews are either fake or from when they had previous owners.To say they are slack is an understatement! Had a rat problem in my attic, looked at reviews and thought they would be good. They were quick to take my money and lay down a few traps for hundreds of dollars, saying they would be back in 3 weeks to clean up. Well, a month and a half later nothing. Tons of emails and calls. All go without a reply. They did hit me back when I flamed their Facebook saying they were going to schedule a visit and would hit me back ASAP. Well, that was a week ago. Shoddy service, and zero follow up. I could have done it better myself.

Provider response

Hey Mr. Chris I dont know who came to your home Im Ben and the reviews are REAL period. I’m a man of my word . I never heard your complaint i would be at your home ASAP. I’m sorry for your inconvenience. Call 678 755 5421 Ben forward me your invoice I will take care of this . We will refund your money it’s not about money our skills professional and knowledge.

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Candice C

5y ago

This guy has terrible customer service. He serviced my house early this July, but I have been killing live bugs ever since he left... I called and texted numerous times for that last few months trying to get another treatment (his messaging system allows you to text). But it's been 5 months with no response... He knew that I was unsatisfied with his service so he decided to ignore me. I'm telling you, don't waste your money.

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Cala Trotter

5y ago

Tried to support a local, what i believed to be, black owned business... not sure if it is or not. Anyway... i reached out because we were still seeing little bugs 2 weeks after the service and they never responded. I emailed, called and texted multiple times. I had agreed to let them come quarterly and they never returned my call. Will never recommend someone so unprofessional.

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Anunca Ashley

6y ago

I set an appointment twice. The first time was last week. Someone emailed me saying they couldn't get in touch with me so I set an appointment for today at 10 am and I called them, noone answered the phone but they sent an automated message to my cell phone. I sent a text and still no response. I guess I'll just have to call someone else.

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SEXYMAN1968

6y ago

i had noon appointment......they never arrive....no call no show.....i waited all day..........

Provider response

Apologies for that

DR

Derek Russo

7y ago

Made an appointment for a 1st visit, nobody showed, nobody called. Called them back twice 2 days later (also texted), no answer.

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