About this provider in Decatur
B3 Pest Control Services is an Atlanta-based pest control company and family owned business with over 25 years of experience. We specialize in residential and commercial pest control, mosquito control, bed bug services, rodent services, bee service as well as Snake Prevention and most importantly making sure your homeβ¦
Rating breakdown from customer reviews
4.8
278 reviews
Customer reviews for B3 Pest Control Services
Iluv Yancy
had such a great experience! He was so nice, reliable, and very responsive. I needed help ASAP, and he came out as soon as he could to take care of everything. He explained things clearly, made me feel comfortable, and his prices were very reasonable too. I truly appreciate how quickly he showed up and handled the issue professionally. Definitely recommend if you need someone dependable for pest control!
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Katie
The service was great Mr Ben did a wonderful Job
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Kamilah Karim-Tipton
Mr Bennie is a very polite and hardworking young man. He explain everything heβs doing and make sure we are satisfied with his work. Great job!!!
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Rebecca Hagenson
Ben was able to fully resolve our ongoing wasp issue. Extremely satisfied customer.
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LK Rivers
I had an excellent experience with Ben. He was friendly and professional, arrived on time, and did a thorough and fantastic job. It was easy to book an appointment on his website, and it was appreciated that he was able to do the service the same day. Highly recommended!
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Shun Franklin
B3 is great. Customer service, timeliness, professionalism etc. Takes care of my family as well.
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Tyteanna Chandler
Benny is great been using him for years
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Ebony
Great customer service and excellent exterminator!
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linda allen
Mr. Ben is a very good exterminatior!!
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Aleshia Evers
Bennie is great! My family has used his services for over 5 years. He is professional, punctual, and explains everything clearly before starting the treatment. He handled the service quickly and made sure I understood what to expect afterward. I really appreciated how thorough and kind he was while working in my home. Highly recommend Bennie if you need reliable pest control.
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Keepingup WiththeJones
I had an excellent experience with this pest control service! They were very professional, arrived on time, and explained everything clearly before starting the treatment. The technician was knowledgeable, friendly, and made sure all my concerns were addressed. Since the service, Iβve noticed a huge difference. I really appreciate the great customer service and attention to detail. I highly recommend them to anyone looking for reliable and effective pest control! π‘β¨
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Wanda Dailey
Awesome Job Ben.
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Billy Judd
Great experience, same day service. Would highly recommend.
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Tamara Taitt
Great service. Excellent communication.
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crystal
Ben was great , he got the job done. Thanks
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Delrico Sims
Best exterminator around my forever go to guy
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David Whiters
Ben is an exceptional professional. Always shows up when he says he will. His service is good too. His price keeps going up but heβs still less expensive than the commercial exterminators and his bug spray last a lot longer. I highly recommend his service.
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Mamie Leonard
Mr Allen is very professional and knows his job. He started spraying my home over three years ago when I moved here from another State. I'm very please with his work. Mr Allen will do you JUSTICE!!! B Jones .
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Isaiah Bridges
Always professional and does an amazing job .
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Crystal Bridges
He is always considerate of your time and gets the job completed in a timely manner.
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Amy Shim
We had an inspection scheduled for this morning but no one showed up after 30 minutes. I gave them a call and they said they entered it for the wrong date. They promptly rescheduled to this afternoon and no one has shown up. They are also unresponsive to phone calls and text messages are automated. You are better off finding reliable services elsewhere.
Provider response
Sorry the mix up we had to reschedule customers Monday,Tuesday & Wednesday <br>due to rainy conditions <br><br><br><br>
J B
Have tried contacting this company since Friday 4/29/22. My initial inquiry which I did using the website did receive a response confirming they treat carpenter bees; however I followed up the same day less than an hour after receiving confirmation to inquire about a quote and they have not responded at all. I sent an email Friday, Saturday and Tuesday of this week following up and still have not received a response which is unfortunate because I see the reviews and wanted to give the company a chance. They responded quickly the initial contact but since have left me on read.
Ashleyβs Young
I had a appointment today at 9am. No one showed up, no one called, no one answered the phone!
India Drayton
I had an appointment at 8:00 am! No one showed up! I didn't receive any communication on why or even a email response! So Iβm assuming its a canceled appointment without my knowledge! Very inconsiderate and unprofessional
chris siciliano
Omg, I have never worked with a worse company in my life. These positive reviews are either fake or from when they had previous owners.To say they are slack is an understatement! Had a rat problem in my attic, looked at reviews and thought they would be good. They were quick to take my money and lay down a few traps for hundreds of dollars, saying they would be back in 3 weeks to clean up. Well, a month and a half later nothing. Tons of emails and calls. All go without a reply. They did hit me back when I flamed their Facebook saying they were going to schedule a visit and would hit me back ASAP. Well, that was a week ago. Shoddy service, and zero follow up. I could have done it better myself.
Provider response
Hey Mr. Chris I dont know who came to your home Im Ben and the reviews are REAL period. Iβm a man of my word . I never heard your complaint i would be at your home ASAP. Iβm sorry for your inconvenience. Call 678 755 5421 Ben forward me your invoice I will take care of this . We will refund your money itβs not about money our skills professional and knowledge.
Candice C
This guy has terrible customer service. He serviced my house early this July, but I have been killing live bugs ever since he left... I called and texted numerous times for that last few months trying to get another treatment (his messaging system allows you to text). But it's been 5 months with no response... He knew that I was unsatisfied with his service so he decided to ignore me. I'm telling you, don't waste your money.
Cala Trotter
Tried to support a local, what i believed to be, black owned business... not sure if it is or not. Anyway... i reached out because we were still seeing little bugs 2 weeks after the service and they never responded. I emailed, called and texted multiple times. I had agreed to let them come quarterly and they never returned my call. Will never recommend someone so unprofessional.
Anunca Ashley
I set an appointment twice. The first time was last week. Someone emailed me saying they couldn't get in touch with me so I set an appointment for today at 10 am and I called them, noone answered the phone but they sent an automated message to my cell phone. I sent a text and still no response. I guess I'll just have to call someone else.
SEXYMAN1968
i had noon appointment......they never arrive....no call no show.....i waited all day..........
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Apologies for that
Derek Russo
Made an appointment for a 1st visit, nobody showed, nobody called. Called them back twice 2 days later (also texted), no answer.
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