About this provider in Decatur
Arrow Exterminators is committed to Going Beyond the Call, offering a full range of residential pest control services in Decatur, GA. We are also the #1 provider of the Sentricon System for termite control in the Decatur, GA area.
Rating breakdown from customer reviews
4.7
142 reviews
Customer reviews for Arrow Exterminators
Micah
Overall, Arrow Exterminators get the job done. If you need pest control, you will get your moneys worth. The two star review is given because a three star review meets expectations. They are not meeting my expectations. My main critique with Arrow is why do I have to manually talk and coordinate with someone every. single. time. service is done on my home? As of now, I get a phone call or a text each time they show up. They call me when they need to charge my card. They call me to schedule serv
Provider response
Hello Micah, we're very sorry to hear this. Your 100% satisfaction is our number one priority and we apologize for any inconvenience. If you could send us your phone number or contact information to info@arrowexterminators.com we can have our upper management team contact you right away. Thank you!
Nick S
Had an issue with carpenter ants. I would take off one star because there was a s heduling issue during their first follow-up, which I believe was a paperwork miscommunication. However, all the servicemen that came out were incredibly professional, fast, and open to talking to us that I have to give 5 stars. Ryan, in particular, gave excellent service, was always on time according to the schedule, and did efficient and clean work. He even leanly tore the perforated tabs off the sides of the ser
Provider response
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
Elias Capello
I’ve been a customer for a few years and these last few months have been *weird*. They will often schedule service to come by on their own time and not consult with me and get frustrated if I can’t make it. Often resulting on them coming onto my property without my consent or knowledge. I called the manager and the manager promised a refund of my next service and it never happened. So three times now I’ve paid the $95 for complete service and only got outside service and they haven’t sprayed ins
Provider response
Hi Elias, your 100% satisfaction is our number one priority. We're sorry to hear this. We have forwarded your review to our management team to follow up. Thank you for contacting us.
Other providers in Decatur worth comparing
Pest control near Decatur compare other Georgia markets
Back to all Decatur exterminators or the full Georgia directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.