The Guardian Pest Control and Lawn Care

I have worked with The Guardian Pest Control on many occasions and have been delighted by their service. They are honest, hard working and wonderful to work with. I have recommended the company to many people and will continue to do so. 😊

For years now Guardian has always taken great care of my family needs and my business needs. Grateful that they are in Cartersville.

I have used The Guardian Pest Control and Lawn Care for 3 years now. I use them for lawn care and pest control. I love that I can call them and ask any question and they will gladly help me out. I feel like they take extra special care of me and my family. We also used them for mosquito control and it was amazing. I have two small boys who could not play outside due to bug bites, but after they treated the yard, the boys are outside all the time. I can't say enough good things about The Guardian Pest and Lawn

I have known both Kathy and Dale for many years. Ever since I was a kid. They have serviced my moms house for many years. What you get at the gaurdian is a warm welcome, hospitality at its finest with attention to detail. Timely, accurate service with a smile. Very professional in every aspect of the word. They know their stuff!! I seriously can't say enough good things about the company and the people! They are like family to me.

My husband and I called and set up monthly service when we moved into our new home. We spoke to each tech that came out because we were NOT getting the service we requested. We have a child extremely allergic to mosquitos and have to have our yard sprayed monthly. Our yard is worse now after they have supposedly treated it and have only been to our home 3 times since May! We had also paid and set up monthly mosquito service as our child is extremely allergic and we have to be very proactive. Well paid for 7 months received 1 month of service. When I called and said I was taking $59.00 off of our bill due to lack of service the very rude owner said "oh I see what is happening here" and I said I don't know what that means but I refuse to pay for a service I haven't received. He told me that's okay I will just send you to collections. This isn't how you do business. I am paying for things I haven't received and the owner is the rudest person I have had to deal with. DO NOT DO BUSINESS WITH THIS COMPANY!!!!! You will be robbed of money and be left with a horrible looking yard, more money spent to fix it and paid services you have never recieved.

I felt that I needed to thank Guardian online for their extra effort in getting rid of my ants. Their technician spent nearly an hour tracking down ant colonies and trying to figure out where the nests were. Once he did, he treated those areas and he came back twice more at no charge to make sure the ants were gone. I have used Guardian for years for other services and their employees are considerate and well trained. So for now, goodbye ants. Thanks to Guardian.

I recently had a bill from The Guardian for $39 which I went online to pay. I accidentally entered 3900! Fortunately the owner caught the error before it could hit my account and called me with an authorization number to give my credit card people to stop the transaction. That is just one example of how caring this company is. The have great technicians who are background checked and they are all courteous and knowledgeable. I am one of their oldest customers and they are now like family to me. I love these guys and recommend them to everyone! Bea

The short version is highly unprofessional and unreliable. They miss quoted me for the initial clean out, which was fixed after a brief argument with the person that they sent out to spray. In the initial price is two follow up sprays which they failed to "put in their systems " so I had to call and have them rescheduled on multiple occasions. Then after the last spray I was given a bill for $65 which the exterminator told me he had to have signed and that would be fixed by the "office " lol and behold a week later I have a bill in the mail from them unresolved. Also the sprays they use had some decent initial result but nothing long lasting even with the included "touch up sprays"

Full disclosure: I am the son of the owners and have worked for the company in the past. The above review is from a door-to-door salesman who did not like being asked to leave. I will tell you that my folks will do their best to give you great service at a fair price. If they can't, they do what they can to make it right for the customer. I know, because I have lived it. With respect to the person who posted above, it is easy to spread anything on the Internet when your name is not associated with it. My name is on this rebuttal and I stand by their service.

This company was recommended to us from Capital Property Management. DONT USE EITHER. Originally we thought they did an ok job. Didn't really check the work. Shame on us. Tech was friendly. Had them come back out. I followed behind tech after he sprayed. He didn't do a very good job. So I sent an e-mail. Of which I have all copies of the correspondences. I expressed my concern about the job and was told by the owners that they would look into it. That was on Oct 7th 2013. Never heard back from them but got a bill for past due balance. I sent another e-mail Jan 7th 2014 Sent another e-mail. Jan 23rd 2014 I got a response and was told "my file was researched and do not find any cause for us to not pay the invoice and In fact their policy is to turn us over to collections" I replied with a lengthy e-mail stating that this is how this company does business when a customer actually reaches out and tries to get a resolution and to never get a response back in months. Was told to call the office and speak to the owners. Per the owner, he said "That you people are nuts, put our name to everyone in town and nobody will do business with us and we should move out of state" Almost sounds like a threat. Just shows you the mentality. Who does business like that? I WOULD NOT RECOMMEND THIS COMPANY. Shady people. Pass on the info.>>>>>>>>>>>>IN REPSONSE TO HER REPLY As everyone can read you never addressed the actual complaint. I have ALL 3 invoices. 1st was paid by Prop Mgmt Company due to all the insects. The 2nd invoice, was in fact PAID BY ME, the 3rd invoice was not paid due to the concern I had with the last job that was done. I reached out to you. Polite and professional and expressed my concern about the last job that was done. Your repsonse was you would look into it. How is that a "tactic"?. To never to hear from you again. I have all the invoces, ALL e-mails, the check. So before you continue to make false accusations and statemens get your facts straight or you can continue to make a mockery of yourself and your business. I have sent one of the e-mails to the BBB so if anyone wants to see that they can visit that site and look it up. If anyone else wants to see all the documentation please let me know as I can provide all of it. All we were trying to do was get someone to respond and help. As everyone can see that didnt happen.

We called the Guardian several months after moving into our new home. We had been battling a terrible roach problem in our kitchen and called them after receiving a referral from my mother. In my opinion roaches are the worst, and most common, problem that you can have. We live on a very wooded lot and no matter how many bait traps we put out they always seemed to come back. The technician came out and treated our home both on the inside and out. We saw a noticeable difference in just the first visit and with continual treatments the roaches have not reappeared! I couldn't be more happy with the Guardian and their level of service, professionalism, and courtesy.

I have been a satisfied user of The Guardian Pest & Termite Control for many years. The service has always, I repeat, always been professional and thorough without subsequent pest problems of any kind. The owners and staff are beyond reproach in knowledge and attention to any call or question. The Guardian values its customers and holds itself to the highest standards in customer service. I have read the negative reviews here and, quite frankly, find them lacking completely in credibility.These comments are ill-founded,even sad. In conclusion, I reaffirm my loyalty to The Guardian...a better pest control service cannot be found!

This is a reliable service for quarterly pest control; if you have any pests they are not reliable nor do they seem willing to put forth the labor to resolve the issue. I was a customer for 7 years and never required anything but quarterly pest control. I found ants in my kitchen and called them to help. They came two times and sprayed to no avail. After this it was very difficult to get a hold of a resource to come; even though I told them the ants were worse and I had to cancel Thanksgiving dinner at my home. I had to change to another vendor to provide the service that this company was not willing to give me after being a dedicated customer for many years. The new vendor spent 2.5 hours and after much effort and dedication on their part I am ant free.