Chad's Lawn and Landscape

Written on 03/24/26. Terrible company to do business with! Gabriel has absolutely no communication skills. Says he’ll call me back and doesn’t. I have to initiate any communication. Can’t believe anyone would do business with this company. I’ve hired another company to come and redo my sod. I will let my neighbors know about what happened and will proceed with before and after pictures. I also canceled my lawn care service today because of this. Updated 03/29/26 Went with different company to get sod replaced. RN Lawncare has been very responsive. Completed my yard on 03/28/26. The communications are excellent unlike Chads! I highly recommend RN Lawncare Before picture on left after other company finished on right

They have not mowed my lawn in 3 weeks . After a series of following up with them and them promising they will get back to me, they never do.

Reliable and fair pricing and always does a great job.

They always do a good job, explains what they will be doing at their present visit

Excellent work done. Friendly and helpful with their suggestions

Great hardworking individuals, Is now over a year that we used their services and they have always been extremely attentive and helpful. Front desk is wonderful at communication and assisting, The manager Gabriel is very thorough, kind, and informative. 10/10 Recommend them.

I’m really happy I switched to this company. The crew does solid work every visit, and the office people make everything smooth. They answer the phone, follow up when needed, and actually care about good customer service. Five stars all the way.

Chad’s Lawn and Landscape has been great to work with. They always show up when they say they will, and the yard looks really good every time. The crew is friendly, easy to talk to, and they get the job done right. Their prices are fair, and the service is reliable, which is hard to find these days. I’m really happy with them and definitely recommend their company

Everyone from management to the team that came and managed our property was great. They pick up the phone, show up on time, and are professional. Not just lawn mowing but they did some tree work and landscaping, as well.

Chad's mows and maintains my commercial property. They have always showed when they said they would and paid carful attention to exactly what I asked to get completed. Would recommend.

Wanted to give a huge thank you to Gabriel and Gelluis for going out of their way to satisfy what you call a happy customer today, if your not using chads lawn and landscape I recommend you do, they work very fast and efficient and did everything I ask them to, same with the two gentleman at the office they handled everything very professional.

Bought house in 2024, started with another landscaper, he was not good at all never showed when he said. So I contacted chads service and they not only fixed my situation for me, they came the next day! After I called them. Since then they have been prompt and very clean on any work I had them do! Thanks chads lawn care for making my lawn Beautiful and worry, free!!

Several years in and still stand behind Chads, They have some great crews and we normally see the same guys "Dan" is our regular lead or foreman and longevity of crews is important.. Even with an ownership change last year we have not experienced any issues. 10.23.25 My mother used Chads for a few years and I’m glad she found them. They are beyond reliable. We’ve had the same crew taking care of our place for over two years. It’s nice to have a group that you don’t have to continually go over stuff with. I like to have my lawn cut taller and they remember this fact. Always polite. Cheers 🍻

Chad's has great customer service, they return phone calls, and show up on time.

Usedd Chad's for several years. They are reliable and provide a good service.

We have been customers of Chad's Lawn and Landscape for over 20 years. Which says a lot in its self. Their crews do good work and are very dependable.

Have been doing a great job. Very happy!!

There is a new owner. Too bad they didn't keep the standards of past ownership.

Worst service and did not do as he said he was going to . Told us a time and never showed or down the work he said

Barbara that answers the phone and does billing is so rude. I gave her my credit card information twice to pay my bills and she never wrote it down. They cancelled out service for lack of payment. What a joke.

The workers are rude

Their receptionist, Barbara, is very RUDE!!!!! If you don't like dealing with people then maybe you need to find a new job.

Crew is awesome...their primary issue seems to be from office scheduling..mowing contract not fulfilled without explaination...expected full amount when billing statement arrived.

Horrible

Very unprofessional group. When I had my evaluation done (Mark), it went very professional and pricing was very good. First cut and crew was very pleasant and professional. Then 2 weeks to follow I noticed my front nor the back yard hadn’t been cut or edged and the original evaluator (Mark) had said they would be doing weekly cuts. I then decided to call and see if there was an acct/billing issue. I spoke with Barbara and she said they had reported that they cut my yard but couldn’t access the back. I then explained that there wasn’t any cutting or edging front/back and asked if I could get another appointment with the evaluator (Mark) and she said the following day at 4pm with Mark. I called a week later and Barbara explained that I was irate and had canceled my service when we spoke last.(?) When I explained I hadn’t canceled my service and why would I had made an appointment to re-evaluate she said “I beg to differ Sir”. Then said “we no long cut grass in your area”. Barbara might need to be re-evaluated at this business! Also my guess is they have enough work to match their work load, and new accounts are not important. I think they have employee retainer issue for new accounts. Yelp review to follow this on, BBB, and glassdoor

To start off, I WOULD NEVER RECOMMEND THIS COMPANY DUE TO THE CUSTOMER SERVICE AND PROFESSIONALISM. I had service with this company for over 6 months, I'm truly not happy how we had to end things. I received a call after being told that I would be on auto-pay 2 months later that I owed money to them and so I checked my account to confirm the payments were taken and it was it was one bill they had not received payment on which was prior to me setting up my auto-pay with them( I would figure they would have told me that one more invoice was open but they DID NOT...2 months it was then brought to my attention) I then spoke to Barbara and she blamed the previous Office Manager for this so I told her someone should have called me sooner especially with COVID-19 every penny counts so I ended up paying my FINAL BILL of $150.00 and now I'm in search of another landscaping company. Great thing there's many companies out there.