About this provider in Plantation
Lice Troopers provides comprehensive Lice Treatment in Plantation, Fl. We have more than 35 years of experience working with families, schools and doctors to rid scalps of head lice quickly, effectively and safely. We offer lice removal & lice screenings service at our lice removal clinics or in the privacy of your…
Rating breakdown from customer reviews
4.7
74 reviews
Customer reviews for Lice Troopers Lice Removal & Lice Treatment Service
Anita Blumberg
Worst company. Terrible communication. Booked home service that they claim they offer from 7am-midnight. No one showed up for our appt even though I had booked it 8hrs prior and no one communicated with me that they weren’t coming. Multiple calls to find out what was going on and no call returned. Finally called again to get an update and they said they had no one at 7pm. I asked for a refund. Immediately called Lice Doctors and they had someone at our house in 90 minutes.
Mabel Chacon
The girls that work in the different offices are very nice and pleasant.
Provider response
Thank you so much for using Lice Troopers. We really appreciate your business and hope you have a wonderful year.
Journeys With Janice
The technicians at this location are wonderful, friendly and thorough. The management that runs the facilities is quite another. I have been a customer for years. Administration claims that the company switched systems approximately 6 months ago and my account ceased to exist. They claim that they cannot re-add my membership. Every time I call, they say it will be fixed very soon. I wonder if the owner of this business knows what is going on, how his business is being handled by either his administrative team or the company he choose to head his system transfer, and how much money he is loosing? I ask to speak to someone above the manager, but apparently no one can help me. I am hoping that the owner has access to this reviews and will reach out to me.
Ruth Russell
Very happy with their service. Quick and efficient. Put my worries to rest
Rachel Akiau
Regular service with Covid test in the same place.
Bellini Boca Raton, Fl
Thank you Ari for taking the time to satisfy a repeat customer. We are grateful that you reached out to us.
Kerry Figueroa
Very through and friendly. Was a great experience for my daughter. And I now have peace of mind that she's lice free!
Gia B
One star because of their business practices. Have use them in the past and they are effective, however, the prices have doubled in the last year and they don’t tell you that until you go to pay. Other more reasonable providers around for fair prices, especially if you have a bunch of kiddos. specifically the price for an adult treatment went from $95 in November 2019 to $185! this is for someone with a military buzz cut. that kind of a price increase needs to be disclosed especially to people who have taken memberships. Will be reviewing the membership contract to see if it allows for a doubling of prices without notifying members. In speaking to various people there, they couldn’t be less concerned whether people go back or not or and they seem to justify the price more than doubling to be perfectly normal.
Provider response
Hi Gia, please give us a call so we can address this complaint. Thank you.
Sage Kantor
Diane was friendly and efficient from the moment I walked in the door!!! Thank you!!
Provider response
Thank you Sage for your 5-start review. Glad we were able to help you with lice treatment.
Natalie Cashman
Everyone was so friendly and amazing. Latoya and Ketesha was quick and thoughtful. They are really good.
Provider response
We love how everyone is safeguarding against lice! Thanks for visiting!
Kellie Zavada Michelsen
Kedeisha and Diane were wonderful with myself and my daughters, performing screenings and treatment for the infected. It took the stress out of delousing! I would HIGHLY recommend this service!
Provider response
We're so pleased that you had a great experience!
Manatee Bay Elementary Tours
Thankfully my daughter didn’t have anything but the ladies at the Plantation location were so nice, helpful and patient, and made my daughter feel very comfortable. I was relief of the negative results! We were very happy with their service!! I also have to give a great review to Christopher from the Lice Trooper call center, he went above and beyond to accommodate and help us with their rates. Way to go guys! Excellent customer service on both ends! ❤️
Provider response
Thank you for letting us know how we did. It really makes a difference hearing from happy customers like yourself. :)
Amy Moret
Lice troopers saved my life!! I discovered that my daughter had lice! Not just a lite case...a severe case! I panicked and called them immediately! Keep in mind it was a Sunday. They were able to get us in that day. They treated her and myself and my other daughter because we had it too! They were very professional. They made my kids feel very comfortable because at that point they were feeling bad about themselves. The technicians took their time and made sure we were lice free by the end of our visit. The explained the membership program they have and I joined!! Hopefully we don’t need to use it but if we do it’s well worth it.... oh yea!! My older daughter who doesn’t live with us.. she’s at school, came home to visit. I told her we all had lice and she and her roommate should get checked. She went to a clinic in Boca close to her house. Yup! She had it too and she was treated..her roommate was told she didn’t.. long story short. They had a bad feeling when they left so I told them to get a second opinion at lice troopers. They were seen immediately and guess what?? Her roommate DID have it and my daughter STILL had it! Thank god for lice troopers!!
Provider response
Smart move getting the membership - now you can rest easy knowing you are covered. We appreciate you coming to our Plantation clinic!
Christine Bavaro
This place was extremely thorough. Very nice staff. Very informative. Thank you lice troopers
Provider response
Thank you Christine for your awesome review on our staff and lice removal service. We are glad we were able to help.
Melinda Robinson
They are great they are very friendly you get to watch what ever you want on Netflix and the place is very clean I loved my service and I recommend everyone to go you will love it
Provider response
Yay! We appreciate the amazing endorsement Melinda. :)
Ana Carolina Ravell
Kind and efficient staff!
Provider response
Sincerest thanks for taking the time to write us.
Jesika Zeller
I am so absolutely grateful for Lice Troopers. The prices were very reasonable and the technicians were very nice. One hair treatment and they got them all! No nits or bugs after the one treatment. Definitely worth it!
Provider response
And Jesika, we are so grateful for you! No more worries - no more lice. :)
Marisa Cabrera
I had to bring in my two daughters to get treated ages 9&4. The staff were knowledgeable as well as helpful. They were able to answer any questions or concerns I had. I’m extremely pleased with the service and how they handled my daughters hair. It wasn’t as long as I thought it would be but they did their job and made them feel comfortable. Definitely recommend!
Provider response
Grateful for your recommendation - it means a lot!
Anibal Fernandez
Scam, you don’t need a house cleaning from those guys. ... when I figured out from their main competitors and told them to cancel immediately they just hand up on me on the phone. How professional is that???
Provider response
No ma'am you do not need a house cleaning, but it is recommended. We can even give you free tips on how to do it yourself. I am not sure what occurred in your conversations with our team, but please do reach out to us to air your concerns: 646-283-5485
Maria P
Very knowledgeable, excellent service, clean facility. Problem solved! Thank you ladies!
Provider response
You and your family are always welcome any time you have any concerns or need follow-up. Thank you for taking the time to review us. It was very kind!
Amy Ouellette
These ladies are the BEST!!!! My daughter with very think. long hair was sent home with lice and I made an attempt to get them out myself. After 3 treatments and thousands of comb throughs with the lice comb, I was out of my mind and unsuccessful. I booked the plantation lice troopers location, all 3 ladies there were amazing, it was clean and they did a great job. Its pricey but I may have been committed to an asylum had I not had this place.
Provider response
Love your sense of humor Amy and thank you so much for your patronage and nice review!
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