Proline Equipment Inc
Verified4300 N Dixie Hwy, Oakland Park, FL 33334
Open 5 days/week
About Proline Equipment Inc
Proline Equipment Inc. is the leader in the pressure washing industry with the quickest turnaround time on all custom built pressure washing, sewer jetting systems, pest control setups and repairs. We are a one stop shop for all of your pressure cleaning needs, family owned and operated for over 20 years! Come on in and see what we can offer you, from pressure washers to chemicals, high pressure hoses, paver sealers, surface cleaners and much MUCH more! Free estimates on equipment repair with 24-48 hour turnaround time!
Rating Breakdown
4.8
★★★★★365 reviews
Customer Reviews (29)
Great spot always good service and the staff is super helpful
Greg n Chase are the best great customer service go and check them out if you need pressure washer or service on your own!!!
Top notch customer service
Knowledgeable, fast and reliable
Extremely happy customer
Response from Proline Equipment Inc
Mr Rob Weeks. Your review is weak kinda like your last name. We are not sure how you came up with overpriced considering we have 362 reviews at this time and everyone raves about our fair pricing. Next time you decide to leave a 2 star review on someone take the time to go into depth about the experience. Don't be weak Mr.Weeks and make an effort to do it the right way.
Phil did an outstanding job fixing my trailer and machine! He got everything up and running fast and worked efficiently from start to finish. His knowledge and attention to detail really showed — the repairs were done right the first time. I appreciated his professionalism, clear communication, and quick turnaround. If you need reliable and skilled service, Phil is definitely the person to call. Highly recommend!
Angel provided great service. Not only did he find the products I needed, but I had a problem with the downstream injector of my rig and he stayed with it for more than an hour until he made sure it was fixed! Amazing service. Highly recommend!
Great team. Keep it up.
Recently got my setup done by Chase and the crew at Proline, very happy with the result, very clean work, everything was very well explained and the customer service is outstanding from everyone in the shop, everyone is very nice, which is something we don’t see too often nowadays. Big thanks
Everything you need in one place
This place is amazing. The guy that runs that place or the owner is think. Is the best. I come from homestead to use this company. I highly recommend it. The only thing I really hate about it. He's not in homestead near me. Thats the only part I hate.
Amazing service, we have been using them for years for our company trucks, they get us in no problem and right out. Its always a pleasure dealing with chase he's very knowledgeable and explains everything step by step. Highly recommended!
Bad service I went to proline for a carburetor cleaner and a oil change that going to cost me $200+ tax because my Pressure washer was not starting the trying everything else after i was to clean the carburetor it works I went to the office to pay the bill comes up to $600 and change
Response from Proline Equipment Inc
Not nice? Good review? Kind of contradicting don't you think ! lets get down to it . You came here saying that you needed an oil change and a carburetor cleaning and we told you around $225 as long as that's all you needed but that wasn't all you needed as you well know because we allowed you to stand right by us as we did the repairs and we explained all the other things that needed to be done in addition to what you originally asked us to do and you approved us to go forward. Your fuel pump was also bad, you're fuel tank had water in it and your fuel cap was not venting .Once it was time to pay then you wanted to dispute the bill even though you were here every second watching us as we were performing the repairs. Not really sure why you even bothered with a review anyway because we removed our items and sent you on you way without you having to pay us one penny because we want to focus on customers that appreciate the work we perform for them. On the way out of our establishment you decided to become belligerent with the staff and you were advised to never return.
Bad service, disrespect for customers, rude behavior of staff. Deception in prices and imposition of unnecessary work at an inflated price. No recomend
Response from Proline Equipment Inc
Vladimir, we remember you quite well. Your first time ever here and you thought you were more important than all the other customers that we were assisting at the time you showed up. You showed up in the middle of the afternoon without an appointment wanting us to walk away from our existing customers and we told you that we were too busy to help you at that time but you could come back the following day at 8AM.You did not like that answer and you started to get loud so we told you to leave and not return and you chose to write a bad review. How you came up with Bad service, deception in prices, Unnecessary work at inflated prices when we never sold you anything nor worked on your equipment EVER is beyond belief. Poor little Vladimir found out we was not above any of our other valued customers and got fired .
I came back to you immediately when I installed the pump and tested it in my house, that does not mean that I work or connect my machine only in my house, I connect the water hose in the houses that I go to work, and I always check the water pressure in the houses, it is illogical that the two houses that I did with that pump had bad pressure. I was working the machine. I know what I'm talking about. You weren't working with me. You only assume but affirm that this is how the machine works without water or with low pressure. Anyone who works in this knows that if the house does not have good pressure, there is no point in wasting time there, you cannot wash, then it is impossible to do a job without water pressure, and that's okay, there are more places. where can I take my machines, I have already seen comments like this when a client tells them something that they did not do well, what they do is run away from the client, it is their way of solving the problem, I did not ask them for anything for free, I only asked them to respond, I have no need to steal from them, nor do I like being robbed, but it is good that I take advantage of them
Response from Proline Equipment Inc
Angel ! We already responded to your review and stand by our conclusion . So anyone reading this review can go to his first review and our response and yes there are other repair centers out there so go get yourself a taste.Once again Happy Hunting Angel .
I always take my machines to this place, I had never had any problems, but the last time I took a pump to be repaired was about two weeks ago when they delivered it to me, I installed it and noticed something strange and I immediately returned to the place, they tested it and everything worked fine, then I did a job and everything was fine and at the second job it started to throw out a lot of water, I took it, they uncovered it in front of me, and it had a loose piston screw and a broken gasket, they did not take responsibility for their mistake, they were stubborn saying that I worked the machine without water, what person who is dedicated to this work does that, I told them that the gasket was broken that if they had not changed the piston, they said that they only change them when requested, what professional looks at a broken gasket and a loose screw and leaves it like that, and I know this because before taking it for the first time I uncovered it, I looked at that screw, I left it loose, I looked at the broken gasket, but I decided to put everything back and take it there so that they, who are the professionals, would leave it for me 💯 but it wasn't like that, they uncovered it, they didn't check it or change the piston seals, they didn't solve anything for me, I brought my machine with the pump disassembled, the one who repaired it knows that he didn't do a good job because he even told me that the seals that the pump had were backwards, I just put them like that in there because they were going to change them, they were going to disassemble it to repair it, that's why I took it to get it fixed, 👎🏿 I spent $336 for nothing
Response from Proline Equipment Inc
Angel, as you stated yourself that you returned to us and we tested the pump in front of you and nothing was wrong. You claimed the pressure was low so we tested the pump in front of you with a pressure guage and your pump was producing the full 4000psi . We informed you at that time that you have to make sure that you have adequate water supply from the spigot that you were pulling from and if you don't then you will have low pressure and it will damage the pump, so off you went for two days and ran it with a low volume supply source and cavitated the pump causing the ceramic piston to crack and rip the new seals that we installed for you. We spent a good 15minutes explaining to you what you did wrong so i'm confused why you would write such a review and as you stated you have been coming here for repairs for quite some time so you know we do quality work. As for this unnecessary review that you have written you will not be welcome to return to our location for goods or repairs. Happy hunting Angel.
Response from Proline Equipment Inc
If your going to leave a one star then give a reason . I hope you put more effort than that into your own company. Unbelievable
The place is terrible, the mechanics are terrible. Imagine if you arrive and they're eating something and no one comes out to help you until they're finished. The prices are excessively expensive. The quality of the work is terrible. I personally wouldn't recommend it to anyone, it's a garbage business.
Response from Proline Equipment Inc
WOW, you must really be having a bad day to right such a review . Your the only review we have ever had that has bashed our mechanics. Everyone in the powerwashing industry knows that our mechanics are top notch. And as far as them eating , well my friend thats known as a lunch break so sorry for your bad timing of showing up at that specific time . As far as our prices go we have the best pricing of any brick and mortar pressure washer supply store . Your review is RUBBISH by the way so please never come to our location again . Thats if you have even truly been here before ? Happy Hunting
Response from Proline Equipment Inc
Done Right ! If your going to leave us a one star review then actually DO IT RIGHT and give a reason ! HELLO
It’s very unfortunate I had to come to this conclusion an write this review about my experience. To make this short . It’s almost one year later my hot water unit is still not working. They do same procedure to just “kick start” the unit an say it’s “fixed” (with a bandaid) to eventually have you bring it back to fix the real problem. Over the course of more than 5 visits I was given this same procedure over and over and over and over again . Spending hundreds of dollars on just a 300hr machine (still new) . I gave them my hard earned money and most importantly my trust. It has caused me a lot of embarrassment and some financial difficulties . My hot water unit is still not fixed since they touched it , it has not been able to perform a full job to this day. I DO NOT RECOMMEND THIS PLACE.
Response from Proline Equipment Inc
Mr. Moving Forward,<br>On your last visit here you chose NOT to have your unit repaired once we gave you our FREE estimate! We at Proline do NOT do band-aid repairs, we actually turn customers away that ask us to do band-aid repairs, so sorry for your confusion. As I recall your unit is a 2015 and the burner system typically needs serviced every 6 months which means you would have had it serviced 12 times already, you have only had it serviced 5 times as you admitted so it seems like you have not had it serviced as frequently as the average burner system would typically need. "Your ahead of the game so celebrate"!<br>HAPPY HUNTING and PLEASE move FORWARD because of the FALSE review you are no longer welcome at Proline Equipment!
Response from Proline Equipment Inc
Alphie Bryan!<br>If you are going to take the time to leave us a one star review, than give us your reason for the one star poor review!!?? "UNBELIEVABLE"
Contact Information
Phone
+1954-567-3933Address
4300 N Dixie Hwy, Oakland Park, FL 33334
Website
prolineequipmentinc.comHours
Services
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