Bed Bugs Eliminator, Inc.

I expected thoroughness, and while the technician efficiently trapped and removed the rodents over two visits, I would have appreciated clearer communication about preventive measures I could take. Overall, the issue was managed well, but a bit more guidance for future prevention wouldn't hurt.

We found mouse droppings in our kitchen and wanted to figure out how they were getting inside. Sam inspected the property and found a few possible entry points around the foundation. He explained the importance of sealing those areas along with the recommended rodent treatment. I appreciated how clearly everything was explained. We feel much better about the situation now.

The inspection took about an hour and felt appropriate for the thorough check they conducted across all the rooms. After a less than satisfactory experience with another contractor, I appreciated their methodical approach and detailed explanations of potential problem areas.

The rodent extermination took about two hours, which was reasonable considering the thorough inspection and sealing of potential entry points they conducted. Coordinating with building management added some delay initially, but once resolved, the technicians were efficient and respectful of the property rules.

The quote was reasonable and the technician arrived on time, quickly identifying the bee infestation in the attic. He carefully explained how he would remove them and ensure no future nesting, wrapping up in about an hour without any issues.

I was initially concerned about the cost versus effectiveness, but the technician identified entry points and sealed them off within two visits. He also set traps in strategic areas, and we've been rodent-free for over a month now.

The problem turned out to be a more widespread bed bug infestation than initially thought, requiring multiple treatments over two weeks. This time, they were thorough in both inspection and extermination, which was a relief after previous issues with inadequate service from another company.

After noticing several small holes in the baseboards, I scheduled a pest inspection to determine if we had a termite issue. The technician spent over two hours thoroughly checking the house and ultimately identified the culprits as carpenter ants, which requires a different treatment approach that we've now begun implementing.

The problem turned out to be a nest of cockroaches in the basement, which they handled thoroughly by treating both inside and outside within two hours, but I wish they had given more detailed advice on preventing re-infestation beyond the standard pamphlet.

Removed raccoons promptly and safely.