About this provider in Longwood
Dave's Pest Control is a family-owned and veteran-owned company, and for over 40 years, we've proudly protected homes and businesses in our community. We get rid of your bugs and keep lawns green. We exterminate all cockroaches, termites, bedbugs, and ants throughout the greater Longwood, Sanford, Orlando & Seminole…
Rating breakdown from customer reviews
4.9
722 reviews
Customer reviews for Dave's Pest Control - Longwood
Faiza Laghari
We got service done with Arius, he did an amazing job ;he was very helpful with tips . Highly recommend Arius . Thank you
gary lombardi
Gareth did a great job as always. He also informed me why i have dead spots in my lawn. I need some sprinkler repairs.
Provider response
Hello Gary,<br><br>Thank you for your feedback! We’re glad to hear Gareth continues to provide great service and helpful insights about your lawn. We truly appreciate your feedback and look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Henry Strickland
Brian Townsend is exceptionally professional, knowledgeable and helpful.
Provider response
Hello Henry,<br><br>Thank you for your kind words! We’re delighted to hear that Brian provided professional, knowledgeable, and helpful service. We truly appreciate your feedback and look forward to continuing to take care of your pest control needs!<br><br>Best,<br>Joe, the Owner<br>
Sandra McCann
I just had Brian to come assess my yard. Explained the whole process and answered all my questions.
Provider response
Hello Sandra,<br><br>Thank you for your feedback! We’re glad to hear Brian took the time to walk you through the process and answer all your questions. Providing clear, helpful information is something we truly value. We appreciate you choosing Dave's Pest Control!<br><br>Best,<br>Joe, the Owner<br>
Clinton Carter
Marissa
Provider response
Hi Clinton,<br><br>Thanks for your rating! We're glad to hear you’re happy with Marissa’s service. We appreciate you choosing Dave’s Pest Control and look forward to continuing to take care of your pest control and lawn care needs.<br><br>Best,<br>Joe, the Owner
Richie Hernandez
Not even exaggerating… the bugs in my place were getting a little too comfortable. Called Dave’s Pest Control and Brian Townsend came through clutch. Super easy to work with, showed up when he said he would, and handled everything quick without making it a whole process. Now it’s back to normal no random sightings, no stress. If you want it done right without the headache, hit up Dave’s Pest Control and ask for Brian.
Provider response
Hello Richie,<br><br>We’re so glad Brian was able to step in and evict those unwanted pests for good, he’ll definitely appreciate the shoutout! It’s great to hear the process was clear, professional, and hassle free from start to finish. Thank you for trusting Dave’s Pest Control. We’re always here to help keep your home protected!<br><br>Best,<br>Joe, the Owner
Joshep Jones
The Arius technician was super efficient and also clean 👍
Provider response
Hello Joshep,<br><br>Thank you for your kind words! We’re glad to hear your Arius provided efficient and clean service, exactly what we strive for. We appreciate you choosing Dave’s Pest Control and look forward to serving you again!<br><br>Best,<br>Joe, the Owner<br>
sarah Ryder
Mark Walsh was great, come back for the next service!! Thanks!
Provider response
Hello Sarah,<br><br>Thank you for your feedback! We’re glad to hear that Mark provided great service, and we look forward to your next visit. We’re excited to continue taking care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner<br>
Jon Schleffer
Mark Walsh was the best. Want to see him back as our regular guy!
Provider response
Hello Jon,<br><br>Thank you for your feedback! We’re thrilled to hear that Mark provided excellent service and that you’d like him back as your regular technician. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
David Moon
Garth is very knowledgeable and has helped us with pest and lawn issues.
Provider response
Hello David,<br><br>Thank you for your feedback! We’re glad to hear that Gareth has been so knowledgeable and helpful with your pest and lawn care needs. We look forward to continuing to take care of your home!<br><br>Best,<br>Joe, the Owner
Joseph Korman
Gareth was great!
Provider response
Hello Joseph,<br><br>Thank you for your feedback! We’re glad to hear that Gareth provided great service. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Mary Kalish
We've been a customer of Dave's Pest Control for bug control ,lawn and shrubs I have been very satisfied with their services. Our technician Gareth is extremely kind and professional, alway tell us what he has applied to the lawn . so between the results and the professional nature of everyone we've interacted with at the company, we would highly recommend them for anyone looking for pest control services.
Provider response
Hello Mary,<br><br>Thank you for your wonderful feedback! We’re glad to hear that Gareth has been kind, professional, and thorough in explaining his work, and that you’ve been satisfied with our pest, lawn, and shrub services. We truly appreciate your recommendation and look forward to continuing to take care of your home’s pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
ADRIAN DELGADO
Garth was amazing took care of my ant problems!
Provider response
Hello Adrian,<br><br>Thank you for your feedback! We’re glad to hear that Gareth did an amazing job taking care of your ant problems. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Virginia Gonzalez
Great service!
Provider response
Hello Virginia,<br><br>Thank you for your feedback! We’re glad to hear you had a great experience and look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Mike Dydo
Very professional work by Brian and Frantz.
Provider response
Hello Mike,<br><br>Thank you for your feedback! We’re glad to hear that Brian and Frantz provided very professional service. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Chicago Illnoise
Mark walsh was here for our roaches an did out standing job would love him back
Provider response
Hello Chicago,<br><br>Thank you for your feedback! We’re glad to hear that Mark Walsh did an outstanding job with your roaches and that you’d love to have him back. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Wendy
Mark walsh was here for the roaches he did a wonderful job would love to have him back
Provider response
Hello Wendy,<br><br>Thank you for your feedback! We’re thrilled to hear that Mark did an outstanding job with your roaches and that you’d love to have him back. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Nancy Mendoza
Brian T came and did a great job for my first inspection. I was extremely nervous as he confirmed the worst!!! I have rats setting up shop in the attic. Mr Townsend reviewed all my options in great detail and I made my decision. He is extremely knowledgeable and calmed my fears. Thank you Brian!!! Nancy Mendoza Maitland FL
Provider response
Hello,<br><br>Thank you for your feedback, Nancy! We’re glad to hear that Brian was able to provide a thorough inspection, review your options in detail, and help calm your fears. We appreciate your kind words and look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Diana Russi
We had Brian Townsend come to our house and give us an estimate on our lawn treatment. He was extremely thorough and answered all our questioned. He was also very sweet to our little dog who is all bark and no bite. We would recommend him to anyone!
Provider response
Hello Diana,<br><br>Thank you for your feedback! We’re glad to hear that Bria was thorough, answered all your questions, and was so sweet to your dog. We appreciate your recommendation and look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner<br>
Aaron V
Excellent service and thoroughness, yard always looks great. Gareth always communicates when he’s coming and does a great job and takes care of the little details I ask of him.
Provider response
Hello Aaron,<br><br>Thank you for your feedback! We’re thrilled to hear that Gareth provides excellent service, communicates well, and takes care of all the little details. We look forward to continuing to take care of your pest control and lawn care needs!<br><br>Best,<br>Joe, the Owner
Maya H
I had a very disappointing experience with this business. Their prices were extremely high, and they would only respond or show up after multiple calls. Be cautious about anything you sign, as they may use it against you.
Provider response
Hi Maya, <br><br>We're sorry to hear you've had a disappointing experience with us. We'd love to take the time to clarify the services you have with us, and our commitment to your satisfaction.<br><br>Your current rodent control plan is a quarterly one, for which there is one set price. This includes quarterly inspections, as well as any follow ups that may be needed, to address your pest control concerns (that's our service guarantee). There are no additional costs for follow ups - it's included in your quarterly plan. Of course, we strive to make our quarterly visits as productive as possible for your convenience, and do all we can from a proactive perspective to limit the number of visits so you can enjoy the safety of your home with the least amount of effort from you! <br><br>We believe we addressed a rodent concern you had in your first month with us, to your satisfaction. Your quarterly inspection was then scheduled 2 months later (3 months after you first began service with us). You are more than welcome to cancel that appointment, but as a reminder, it's included in your service - there are no additional charges! It's a good opportunity for us to make sure that your house continues to be protected from pests, as early preventative measures tend to be the most effective, as well as reassure our customers. <br><br>We're sorry to hear you've had trouble reaching us. We don't see records of multiple calls unfortunately, but wanted to confirm that you can call or text us at (386) 767-7451 or email us at info@davespestcontrol.com - we will be sure to prioritize responding to you in a timely fashion. <br><br>Your satisfaction and safety of your home is of utmost importance to us, and we would welcome any additional feedback or suggestions to help us be better! Thank you for the chance to protect your home and for communicating with us - we look forward to the opportunity to keep improving your experience.<br><br>Best,<br>Joe, the Owner
RAIDER Nation_MHG
Reason for my 1 stars is that this same pest control rep has been to my unit before with a white gentle man who was I guess showing him where to put stuff in a unit..but that was about 6-7 months ago...fast forward some months I really needed treatment but my apartment complex mars at esplanade just left me in the dust for roughly 2 months after constantly emailing them/putting in request thru the portal.. asking for service and all i get was bogus responses.. then when they finally came Sept 5th they just did basic BS placing down traps and spraying a little..instead of really getting down to the infestation this unit has... IDK how pest control can only come on A Friday for my complex but I've been requesting to get service for months and Fridays I work from home which is the biggest inconvenience which they obviously dont care about.. This unit is just filthy with roaches point blank since we transferred into this unit...Pest control is pest control...we gon see how good the 1st base treatment works again for the 2nd or 3rd time... I guess they need video of how they products not really working!
Provider response
Hi,<br><br>We sincerely apologize for the inconvenience caused. We always strive to provide the best possible service, and we’ll be reaching out to your complex’s management to make sure this gets sorted. Thanks for your patience!<br><br>Best,<br>Joe, the Owner
Yalonda Watkins
I would give them 0 Stars if I could. I hired them to get rid of rats that came into my home after the house nextdoor that had set empty for 2yrs was torn down. Next thing I know is I am overwhelmed with rats. They promised me they would get rid of them. They came out and set traps and poison and when after 2 days the traps were all full. I called to see when they were coming to empty them and reset them. I was told they only come out every 3 to 4 weeks and I would have to empty them and set them myself. . I tried several times to get them to come and take care of the problem that was in march . It is almost September and they have only been to my house 3 times and I still have rats!!They are a terrible company do not trust them they completely took advantage of me. I told them my husband had just died and he was the one who took care of stuff like that. . DO NOT USE THIS COMPANY THEY ARE A JOKE
Provider response
Hi Yolanda,<br><br>We wanted to provide some clarity regarding your service. Since you started with us, we have visited your property a total of 7 times. We have always scheduled follow-up visits per your request within 2-3 days, and often the very next day. Please note that we guarantee our recurring services, so if any issues arise between visits, we will come out at no additional charge to retreat. We also never recommend customers replace baits or empty bait boxes themselves. Our team always handles that for you to ensure safety and effectiveness.<br>Our service manager will reach out today to discuss the situation and provide a solution. <br>Thank you for your understanding.<br><br>Best,<br>Joe, the Owner
Bob
Called them based on the great reviews they have received. Made an appointment with the person on the phone. But to my surprise he wanted me to pay $200 up front before they even came out. Never had this happen with other service company s.Called someone else.
Provider response
Hi Bob, <br><br>We completely understand your concern. The reason we request upfront payment is to ensure commitment and help prevent last-minute cancellations or no-shows. In the past, we’ve had instances where a technician arrived on-site, only for the service to be refused, leading to lost time and resources. To maintain transparency and trust, we always provide a formal receipt and proof of payment. This process helps protect both our customers and our team.<br>Thank you for your understanding!<br><br>Best,<br>Joe, the Owner
Mike Texeria
They rarely show up when they’re suppose to.Not dependable!
Provider response
Hi Mike,<br><br>We’re truly sorry to hear about your experience and that we didn’t meet your expectations regarding scheduling. While the changes were due to a medical emergency, we understand how disruptive and frustrating that must have been. Reliability is very important to us, and we take your feedback seriously. We are actively working to improve our scheduling and communication to better serve our customers. <br>We apologize again for any inconvenience this may have caused.<br><br>Best,<br>Joe, the Owner
Janet B
Stayed on hold for over 10 minutes no one answered...????
Provider response
Hi Janet,<br><br>Thanks for your feedback. We're really sorry for the delay and totally understand your frustration. We had a temporary technical glitch that slowed us down, but it's been sorted now. We did try to reach out, but couldn’t find your contact info. When you get a chance, please give us a call at 386-767-7451. We’d like to make things right and help out however we can.<br>We really appreciate you bringing this to our attention!<br><br>Best,<br>Joe, the Owner
GERARD OKEEFE
The worst !! would not show up when they made an appointment. please these people will space you out and keep charging you 40 bucks for zero customer service Beware
Provider response
Hi Gerard,<br><br>We sincerely apologize that our service did not meet your expectations. We strive to provide reliable and professional customer service, and it’s clear that we fell short in your experience.<br><br>Your feedback is important to us, as it helps us identify areas for improvement. We regret that we were unable to meet your needs.<br><br>Best,<br>Joe, the Owner
melissa rosado
Literally says serving st.cloud, they are fourth on Google list and you call and they tell you they don’t service it. Always always locally owned business but you can tell not the case from person who answers. 🤦🏽♀️
Sue Ellen Figueroa
Disappointed with their service. Since day one the guy that came did not seem knowledgeable. He just asked me where I was seeing the roaches and rats and treated those areas. We never got a proper inspection of the apartment. I told the company I was not happy with the person coming to do the job but they still sent the same person every time. There was no desire to get rid of the problem, that's how I felt so I just canceled it. I did see less roaches eventually but the problem was not stopped and the rats problem was never stopped either. Update: The company reached out to me and worked things out. The lady I spoke with was very nice and understanding! Thanks again.
Provider response
Dear Sue,<br><br>I am truly sorry to hear about your disappointment with our service. It's disheartening to know that you didn't feel confident in our technician or the thoroughness of the inspection process.<br><br>We completely understand your frustration, especially when dealing with pests in your home. It's important to us that you feel heard and supported, and we're sorry that we fell short of your expectations.<br><br>We stand behind our services and I will reach out to you to make this right. You are very valuable to us and I appreciate your feedback.<br><br>Warm regards,<br>Polly DiCave, Director of Operations<br>Joe, the Owner
Dan White
Don't know their company at all, but their drivers on the road are terrible. Truck almost hit me today cause he was too busy texting, then proceeded to go 20 under in front of a line of traffic CGK M51
Provider response
We apologize for your bad experience, we have worked to improve our training and procedures to avoid these problems!
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