Provider profile

Terminix

4.9 stars from 258 customer reviews · 3903 Industry Blvd, Lakeland, FL 33811

  • 4.9 out of 5 stars
  • 258 customer reviews
  • Lakeland, Florida
  • Open 7 days, Early hours, Evening hours
4.9
Rating
258
Reviews
Yes
Claimed
Yes
Website

About this provider in Lakeland

Since 1927, Terminix has been Lakeland, Florida's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife like…

Rating breakdown from customer reviews

4.9

258 reviews

5
191
4
1
3
0
2
0
1
5

Customer reviews for Terminix

KC

Karen Cardman

6d ago

Derek is an excellent service tech! He communicates before and after the service, and he is available to answer any of my questions.

DA

Diana Albert

10d ago

Derek is awesome and very polite.

Provider response

Hi Diana Albert, thank you for taking the time to leave a review for us at Terminix. We're happy we could meet your expectations!

JW

Jane Wree

23d ago

Octavio always goes above and beyond. He is so friendly and kind. I feel as if he has become a friend.

Provider response

Hello, many thanks for taking the time to rate your experience with us here at Terminix! We love to see such great feedback! Kindest regards.

DF

Diane Fitzgerald

23d ago

I have had Octavio Service or HOME with Terminix for years. He was thoughtful, thorough kind, and I always look forward to seeing. He makes sure everything is looked at , the webs are brushed away, and anything that needs attention is reported to me. Truly, he’s the reason why I’ve kept Terminix as long as I am. Another great job!

Provider response

Your positive review is the best compliment! Thank you for being a customer.

KN

Kaiden Neilson

28d ago

Tyler is wonderful. Knows what he doing. Very polite and knowledgeable. Enjoy having him conduct my services

Provider response

Thanks for the fantastic feedback, Kaiden Neilson! It’s customers like you who make what we do so rewarding at Terminix.

DS

Debbie Smith

1mo ago

Love Octavio my terminix rep. He is thorough. He communicates well he’s very thoughtful. Honestly, it is great that you let the same people do the same homes to build these relationships I think is very important for Customer Service I applaud you for that! And I recommend you often

Provider response

Thank you for supporting Terminix. We're thrilled you had a great experience.

CT

C. T. Flow

1mo ago

Professional technician

Provider response

Thank you for your review, C. T. Flow! We're glad you had a positive experience.

EM

ed mcgrath

1mo ago

Always excellent service.... Great technician

Provider response

Your satisfaction is our priority! Thanks for the amazing review, ed mcgrath .

LL

Lori Leverett

1mo ago

Derek does a wonderful job with communication and follow up

Provider response

Lori Leverett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.

DM

Daniel Marino

1mo ago

OCTAVIO THE TECHNICIAN IS AWESOME! Very Considerate and Professional.

Provider response

Your review means so much to us,Daniel Marino! The team at Terminix in Lakeland is grateful for your support.

MC

Mary Coker

1mo ago

Excellent Service Mr. OT my TERMINIX services thank you so much

Provider response

Hello Mary Coker, thank you; we appreciate your feedback!

SS

Scott Sherretz

2mo ago

Joshua Gwyn always does a professional job! He is on time, thorough and kills the pests.

Provider response

Thanks for taking the time to leave us a positive review,Scott Sherretz! We’re happy to know you enjoyed your experience with Terminix.

CM

Cycle Me

2mo ago

Prompt service and communication is excellent. Direct message helps notify when they arrive and complete the work. Thank you

Provider response

We’re honored by your 5-star review, Cycle Me! Thank you for trusting Terminix in Lakeland for your pest control needs.

JK

Jordan Koss

2mo ago

Absolutely horrible, avoid at all costs. I recently got pest control services through this company. The initial appointment went great. However as time progressed the service is provided completely fell off the rails. Technicians would show up willy-nilly, outside of specified time frames. Huge amounts of hidden fees and a horrible customer service experience. I was trying to get some clarification on some billing irregularities, as some auto pays that I set up apparently were not happening. I reached out to customer support and they said they would escalate it to the branch office, and a month later I've heard nothing and I repeatedly get these extra bills that I have no clue what service they are provided for. I called today to get some further clarification and was met with a not great customer service when I asked to be escalated they just pushed to a full cancellation and threatened me with a early termination of over 1,100$ If anyone is looking for pest control do not use this company they are extremely unprofessional, and not well put together.

Provider response

Jordan Koss, we're sorry to hear about your experience with us. We want to address this matter further. Please email socialmedia@rentokil-terminix.com with your full-service address or customer number, phone number, and a review or service concern/request. We apologize for any inconvenience you may have experienced.

CR

Carolyn Rogers

2mo ago

Octavio is always respectful and does a great job!

Provider response

We’re so happy you had a positive experience,Carolyn Rogers! Thank you for being a loyal Terminix customer.

JC

John Chaney

2mo ago

Very professional and attentive to my needs.

Provider response

John Chaney, we really appreciate your feedback!

BA

Briannah Arado

2mo ago

Tech did a very thorough inspection of my bait stations and made sure he answered all my questions. Thank you!

Provider response

We appreciate your wonderful review,Briannah Arado! Thanks for letting Terminix help keep your home protected.

JM

Jon Macias

2mo ago

Erik Rodriguez is extremely professional and courteous. Thank you!

Provider response

Thank you, and have a fantastic day!

KS

kim smith

2mo ago

Octavio is the best he's so sweet and gets the job done I would recommend Terminix to everyone

Provider response

Your review makes a difference! Thank you for being a valued Terminix customer!

JC

JB Canterbury

2mo ago

Derek has been with us for several years. Always thorough and professional. Also excellent results.

Provider response

Thank you for your kind review,JB Canterbury! The team at Terminix in Lakeland truly appreciates it.

Other providers in Lakeland worth comparing

Pest control near Lakeland compare other Florida markets

Back to all Lakeland exterminators or the full Florida directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.