Provider profile

Floralawn Inc

3.2 stars from 164 customer reviews · 734 S Combee Rd, Lakeland, FL 33801

  • 3.2 out of 5 stars
  • 164 customer reviews
  • Lakeland, Florida
  • Open 5 days/week
3.2
Rating
164
Reviews
Yes
Claimed
Yes
Website

About this provider in Lakeland

Floralawn is a full-service landscaping company serving community associations and commercial clients. Our services include landscape maintenance, fertilization and pest control, irrigation and water management, and enhancements and beautification. Our leadership team comprises industry experts dedicated to delivering…

Rating breakdown from customer reviews

3.2

164 reviews

5
82
4
4
3
9
2
5
1
57

Customer reviews for Floralawn Inc

JV

Jay Vargas

10d ago

Made a work order for an irrigation leak. The servicer said that he checked the irrigation and that there was no leak and closed the work order. The caveat to that is that no one came to my house (I have cameras everywhere) On top of that I contact them via phone and the receptionist was little help and super rude. Do not hire this company for your community.

Provider response

Hello Jay, <br>I have reviewed with the irrigation manager and the production manager for your HOA. They have video on your property. Your account manager went out on Wednesday and your irrigation manager was there on Thursday. There was no leak found on your property. If you would like to have the camera footage as proof, please email into hello@floralawn.com and it can be sent to you. In addition to this, your account manager did try to call you back yesterday, but your voicemail was full. Please let us know if you would like a call back!

JT

JIMMIE TAYLOR

1mo ago

This is getting ridiculous I’ve been living in my home for 3 years almost and it has been an on going fight to get these people to enter my back yard and cut the grass I called and made a complaint last week and they miraculously all of a sudden they returned to cut it right after . But the week following which is today . Nothing !! And my wife even stopped a worker and asked him personally with him assuring her it would be cut At this point im completely fed up and I will be missing work next Thursday just to be there myself to make sure it gets done !! I will continue to call every week until they can learn to follow simple instructions! Wish my HOA would chose a different company! In the story creek community of Kissimmee

Provider response

Jimmie, <br>We understand your frustration. We have sent this to the account manager who manages your community so that upper management can ensure that this is handled. We have reached out to our receptionist for your address so your account manager can ensure this is handled properly. If you haven't already called and provided your address, please call the office so we can make sure this is remedied.

B

Bunnywuzhere

1mo ago

Their drivers are reckless. Had to slam on my brakes to not have a collision.

Provider response

We take driving safety very seriously. Please call our office and give us some information so we can handle this accordingly.

MM

Megan Meerleveld

1mo ago

Their employees need to be taught the laws of the road. Was cut off and had to slam on my brakes.

CT

Cassandra Taylor

3mo ago

A great company that believes in importance of family. Very hardworking individuals that know what they are doing and get the job done! Amazing work, trees look great and everything was cleaned up beautifully.

Provider response

Thank you Cassandra! We are grateful we could make sure your yard was ready for perfect for your family.

RW

richard wenner

5mo ago

You need to be wary of this company. I hired them when they took over the landscaping and lawn care for Del Web of Orlando. What a mistake! They are cheap and so the Del Web hired them and their work is questionable. First, they killed some of my flowers, as this is how they control weeds in the landscape areas. I complained, bad idea as they killed the flowers again and refused to pay for replacements. So I fired them and 6 weeks later, the Man who sprays fertilizer ,insecticide, and weed killers, shows up and sprayed all these products obviously in excess, and killed the flowers for the third time and damaging the grass areas. I am a retired landscaper and lawn care professional working my company for 49 years on the islands of South Jersey. They are cheap and you get what you pay for. This is a company that works on bulk, with no communication between management and staff. So glad to be rid of them Richard Wenner

Provider response

Hi Richard, <br>We have no record of a request for reimbursement. According to our records we have stopped service on your lawn. We use our products per guidelines. Please reach out to the office so we can attempt to remedy the situation.

JY

Jackson Yarbrough

5mo ago

They are doing an excellent job! My lawn has never looked better. Thank you and God bless!!!!

Provider response

Jackson, <br>Thank you for the positive feedback! We love to hear that. We appreciate you taking the time to leave us a review.

JV

Jennifer Von Willer

5mo ago

They do a very shitty job.

Provider response

Hi Jennifer, <br>We pride ourselves on providing quality lawn care. We would love to take time to connect with you and see how we can remedy this. Please call our corporate office so we can work to take care of this for you.

VB

Vladimir Bastardovich

7mo ago

Today I return to amend one of my previous reviews and acknowledge that the quality of the service and the attitude of the field workes is noticeable improving. Keep the good work.

Provider response

Vladimir, we are so glad to hear this. Thank you for your feedback and allowing us the opportunity to grow.

TO

Taylor O'Byrne

7mo ago

I have been very happy with my pest control service. Carson has been very helpful in taking care of scheduling and payments. Highly recommend their services!

Provider response

Thank you so much for taking the time to leave us a positive review. We appreciate it! We will pass on your kind comments to Carson!

TC

Tom Costello

8mo ago

Lack of professional management of workers. Grass destroyed due to lack of proper lawn equipment. Do not perform all services ...weed prevention, improper edging. Destroy expensive curbing with industrial grade mowers not appropriate for home lawns. Blowing leaves and clippings into landscape plantings. Constant mowing of lawn areas down to the dirt. Totally incompetent company and incompetent HOA response to destruction of personal property and common areas. Having sod replaced and irrigation system damage repair....$5,000. HOA is in total denial.

Provider response

Tom, we take claims like this very seriously. Please contact our office at 8636680494 so our management team can investigate this. Thank you.

NC

Neeraj Chander

9mo ago

I am a licensedCAM in the state of Florida and Bryan was very helpful and detail oriented when proving proposals for a few of my communities. Emilio, the onsite supervisor is great, communicative and proactive. Highly recommended.

Provider response

Thank you for taking the time to leave us a positive review, Neeraj! We appreciate it!

SJ

Scott Jones

10mo ago

To show you just how shady this company is, many of the recent "positive" reviews were posted by either employees, or relatives of employees. Then they answer themselves back, like the person is a customer. How lame is that? Trust me, this is not a company you want to use. Floralawn will say that they work in guidance with the contract. That is not true as they did NOT preform duties that were in our contract. Also, dealing with them is awful. So rude and condescending is par for the course for this company. There are many choices out there, don't make the mistake of hiring Floralawn. We did and we regret it. We have since moved onto a much more professional company, which respects their clients.

Provider response

Hello S J, <br>We understand that you had a pleasant conversation with our Vice President and have reached an amicable separation agreement. We wish you well in your future endeavors.

MM

Michel Mulchan

10mo ago

Poor service, Poor communication and leadership. The landscapers rush through, cut halfway, sometimes drive right past my lawn and don't even cut it. Damage my sprinklers and then leave me a note telling me I have 3 heads that needs to be replace for a fee.

Provider response

Michel, <br>Please call in to let us know what community you are in so we can properly address this. If our crew damages any sprinkler heads, it is always replaced free of charge to the customer.

JB

john bacic

10mo ago

They did the bare minimum of mowing and trimming the lawn. in order to get them to do anything else you pretty well have to stand there while they did it. It was honestly easier just to do it yourself which the HOA and community ended up doing. We have a new maintenance company now and they’ve been here more times in the last two weeks than Floralawn has been here in the last two months. There was a lot of miss maintenance to catch up on.

Provider response

John, <br>Floralawn follows the scope of service as specified in the contract including number of visits. We are always happy to work with communities to alter their scope based on need but require HOA approval.

CS

Chad Smith

10mo ago

FloraLawn provides top-quality landscape maintenance for commercial properties. Their team is dependable, detail-oriented, and takes pride in keeping every community looking its best. Highly recommend!

Provider response

Thank you Chad!

KM

Kiara Malone

10mo ago

Awesome company! I can’t brag enough about these people! The bushes in my front yard were overgrown, the trees were poorly maintained and they came out and made everything absolutely look phenomenal again! I will definitely be having them back again!

Provider response

Kiara, <br>Thank you for your positive feedback!

S

Sally

10mo ago

FloraLawn keeps our community looking beautiful year-round! The team is professional, consistent, and always goes the extra mile to make sure everything is perfectly maintained.

Provider response

Sally, we love to hear that you’ve had a positive experience with our services and team. We hope to continue going the extra mile for you!

KB

Kevin Brondsema

10mo ago

10/10 service. Solid work and pricing. Ignore these bad reviews, sounds like a bad hoa agreement from the looks of it. Did a phenomenal job for me, delivered on everything i asked of them. Zero issues.

Provider response

Kevin, <br>We are so glad to hear you’ve had zero issues. We hope we can continue to bring top services for you!

AL

Alicia Lynn

10mo ago

Very professional company! I was having a hard time finding someone to mow my lawn in a timely manner and they showed up the next day! Super professional business owners and really took their time to make my yard look beautiful again! Can’t recommend these people enough :) !!

Provider response

Thank you Alicia! As a family owned and operated business we love hearing positive feedback on your experiences and our managers.

BL

Brittany L

10mo ago

I’m beyond impressed with how Floralawn handled my sod replacement! From start to finish, the crew was professional, knowledgeable, and incredibly thorough. They removed the old grass, prepped the area perfectly, and installed fresh, healthy sod that looks amazing!! They made sure everything was watered, settled, and explained exactly how to care for it afterward. My yard has completely transformed….it’s lush, green, and looks brand new I highly recommend them to anyone needing sod replacement or lawn restoration. Excellent communication, hard work, and pride in their results!

Provider response

Brittany, we are so glad you are enjoying your lush sod. Thank you for your positive feedback!

BA

Bonnie Anderson

10mo ago

I can’t say enough good things about this company! My yard was struggling with all the summer heat, but their team came in and completely turned it around. They showed up on time, stayed consistent with every visit, and made sure my grass stayed green, healthy, and perfectly trimmed…even during those brutally hot weeks. They were professional, friendly, and clearly know their stuff when it comes to lawn maintenance and heat management. I really appreciate how they kept me updated on what my lawn needed and went the extra mile to make sure everything looked amazing. Highly recommend them if you want reliable service and a lawn you can actually be proud of!

Provider response

Bonnie, thank you for your positive feedback! We look forward to continue maintaining your yard!

LS

Lilly Smith

10mo ago

10/10

Provider response

Thank you Lilly!

D

DillMonster2

10mo ago

Very professional group of guys show up on time gets the work done in a timely manner and knows there stuff when it comes to lawn irrigation and solutions I’d recommend there services

Provider response

Thank you for your recommendation!

KS

kevin smith

10mo ago

By far one of the best landscape companies out there. Attention to detail staff is very knowledgeable

Provider response

Kevin, <br>Thank you for your input! We love to hear that you have had a positive experience with not only our services, but our staff as well.

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