MosquitoNix Jacksonville

MosquitoNix is exactly what I’ve been looking for. A company that does what they say they’re going to do. They show up on time for service, communicate clearly and have a professional appearance and demeanor. I just met Daniel, one of their service techs. He was well spoken, polite, and gave me all the confidence in the world he was the right man to service this system. Thank you, Daniel!

WOW MosquitoNix is probably the best investment I’ve made in a long time. This company has the most effective product in the marketplace. Period! Their mist system is not only effective, but it’s safe, Organic and human/pet/environment friendly. Additionally they have white-glove customer service! I’d highly recommend!!!

Had Amel out to service the property and he was prompt, helpful and efficient. Always value their service and of course their holiday lights!

I have had this system for almost 5 years and the customer service is horrible! I was sold on the fact that they would know if our system was empty and for over two years my system keeps showing their stuff in it and yet my system won’t work! Every month I go at least a week a month without any system at all and I have to fight with the company ridiculously to get them to come out and service the equipment

Amel did my service today and did an outstanding job! He handled issues with both of my systems and was very helpful and professional! Thank you!

Great service and product. I have used them for multiple years and happy

Amel provided great customer service and was very professional!

Amel came to take care of our system and got us back up and running in the evening! Thanks Amel for getting us taken care of and resetting our system!

Amel did a super great job today. He fixed my issue and was very helpful with explaining everything. Top notch!!

Amel troubleshooted a problem for us today, great customer service. We had a different mosquito service before and they were scamming us not coming to refill the mosquito solution, Mosquito Nix has been wonderful

Amel came out and did a great job repairing an issue and treating the property. Thanks Amel

Amel and Mosquitonix team did a great job today, as usual.

Horrible ! I pay monthly for service and they can’t seem to come fill the tank each month. Getting worse and worse every month! But they sure don’t have a problem taking my money every month on the same day. Last month was 2 weeks with an empty tank, this month it’s already over a week on empty. Horrible service for a 5k system!

Great service, my house is mosquito free house. I would highly recommend MosquitoNix .

Daniel is an excellent service tech. He went above in beyond servicing our account today.

This service is worth every penny! Makes outdoor living amazing! Thanks to Tra for great service! He is thorough and professional and works with a smile!

Tra called me back after my first visit and provided a lot of clarity and professionalism after I expressed my initial frustration with getting ahold of the team. I really appreciated him reaching out and look forward to using mosquito nix!

Great service by Tra! He is professional and attentive.

I am giving 5 stars because of Daniel, the technician. He was friendly, professional, very helpful, and a hard worker. MisquitoNix is lucky to have him. We have requested to have him regularly for our service. The company itself is a bit frustrating to get ahold of- it's nearly impossible to get anyone by phone- the text platform is slightly better but not perfect. I even called (before Daniel came) and asked them if they even wanted my service because no one was calling me back or answering my calls. Hopefully the company will be worth the frustrating lack of communication, Daniel completely restored our faith in giving the company a chance. Someone give him a raise!

Doesn’t seem to phase the gnarly gnats. We back up to a marsh so plenty of gnats, mosquitoes, and noseeums. Our tank runs dry right when we need to use the manual spray option. Service is hit or miss as well, roughly every 5-6 weeks. We’re going to go back to fogging our property ourselves as needed and save a lot of money.

After being a customer for three years, I cancelled my service because of the ineffectiveness of the equipment and the average service. I was never under the impression that my MosquitoNix system would totally eliminate biting insects. However, my family and I routinely found ourselves swarmed by biting insects while in our backyard. I'm not sure if my system was functioning properly. There were plenty of instances when the misters would not spray during the scheduled times. I was often unable to initiate a manual spray using the app on my iPad. There were also plenty of instances when the tank containing the misting solution ran dry. When I signed my contract with MosquitoNix, I was led to believe that MosquitoNix actively monitored my system to prevent the issues I just described from happening. More often than not, I had to contact MosquitoNix to alert them about the issues. My maintenance service was supposed to include the application of insect retardant granules to my drainage catch basins. In most cases, I had to remind the service technician to apply the granules. I was so hopeful the MosquitoNix system/service would work. In fact, everything seemed to work the first several months after my system was installed. But things changed after several months, and I experienced many of the same problems pointed out by another customer (Jason C.). To their credit, MosqutoNix is pretty responsive to service request. Every time I contacted MosquitoNix about an issue, they promptly sent a service technician to my home. My frustration comes from having to continually contact them about the same issues: swarms of biting insects and a system that does not appear to be functioning as it should.

If I could do it again, I would go with a different company. They are exceptionally unreliable and even if you are paying premium monthly you have to nag to get them to do their job. It would be great if they had personal accountability when you reach out but they simply dont care.

Terrible customer service, if they tell you this will work on noseeums, don't believe them. We had service for 2 years and every December they also install Christmas lights so don't expect your system to be serviced, 2 years in a row in December we run out of solution and had terrible bug problem. We asked for stronger solution since noseeums were terrible in our area but they didn't put note in our account so we just got it once, when I asked for reimbursement it is 6 months later and nothing! Cancelling service. I'm done.

I had my system set up in May of 2023. I have had continual issues with the product all Summer. The system or the product does not work. It is a waste of money and does not solve any issue. I have had the company service the system and strengthen the chemicals a number of times and it still does not provide the solution that the company claimed the system would provide. All they are willing to do is come out and service the system over and over again but it does not solve the actual issue. The Jacksonville location has been absolutely horrific to work with since day 1. They just pass around the issue to different people in the office so they don't actually have to resolve the issue. DO NOT WASTE YOUR MONEY HERE. Choose a different company. The product and system here does not work.

What a difference in my yard!