Green Earth Solutions Lawn & Pest Management

This company is a scam and if I could give zero stars for management and professionalism, I would. Prepare for a big read: ​The Service Failure: I hired Green Earth Solutions for lawn and pest control. I was billed for a full service, but my backyard was left completely untreated. Immediately after the "service," I had mature weeds, active cockroach activity, and a flea infestation that was injuring my pets. ​The "Solution": I spoke with the Field Manager, Justin. He was professional, listened to my concerns, and offered a remediation plan to fix the issue. I was fully prepared to accept his offer and continue as a customer. ​The Owner’s Response (Why I Canceled): Before the remediation could happen, I received a shocking email from the owner, Todd Wolfe. Instead of apologizing for the missed service, he chose to mock me. ​He denied reality: When I reported the flea infestation, Todd wrote that fleas and roaches "don't match entomological scientific standards" for this time of year. He essentially told me my eyes were lying and used a winky face (;) to dismiss a health hazard to my pets. ​He blamed technology: Because I used AI tools to organize my complaint, he ranted about "AI misinformation" rather than addressing the physical photos of weeds I sent him. ​He insulted me: He told me my frustration over paying for a service I didn't receive was "unwarranted and overblown." He cited his "30 years of studying turfgrass" as a reason to ignore a paying customer's valid concerns. ​The Office Staff: When I canceled due to Todd’s disrespect, the office admin (Dee Dee) followed up with a sarcastic email mocking my own 20-year career in Customer Service/HR, feigning "confusion" about why I was leaving, and refusing to acknowledge that the owner's behavior was the problem. ​The Verdict: Justin (the technician) is a good employee working for a terrible leadership team. Do not hire this company. If they miss a spot or damage your lawn, the owner will not fix it—he will send you a condescending email telling you that you are "misinformed" and that "science" says you're wrong. ​Steer clear.

Been with Green Earth a few years now and I have to say they have been the best company compared to my spray services I’ve had. And their prices are fair and I didn’t get an increase each year like I did at my previous providers. I don’t understand some of these negative reviews but seems people need to touch grass more lol

Not just worthless service (have to replace sod), but one of the worst human interactions I've had in years! Worked with them on two properties for almost ten years. This year our yard was damaged by chinch bugs, so I called to see what they would do about it, not expecting much, maybe a discount on the years' service I had prepaid expressly to prevent things like this from happening. An older man called up angry and literally yelled at me. "Do you know what heat scorching is? Then TELL me? How do YOU know? Do YOU have a certification in turf grass?" He wouldn't let me ask my questions. Well, siree, I don't have a cert in "turf grass", but I have a degree in human psychology and the school of hard knocks and know when someone is trying to evade something. I sent an email saying we'd like to stop services. Got another call. The man was more polite but tried to tell me that the damage in September was from heat scorching FOUR MONTHS ago, when we had to do a sprinkler repair and the grass did spring back lush and healthy back then. Further research and the nature of damage confirm they were full of it and trying to bully.

Great service and great people. Green Earth Solutions keeps my grass looking great year-round. Call them if you want to have a great looking lawn. Highly recommended.

Do not use this company. I bought a home in Cimarrone Golf and Country Club in March and the lawn was pristine. I hired them to care for the yard and by August, it was infested with cinch bugs, not to mention a large increase in weeds. When I cancelled my service, they quickly (within minutes) charged a cancellation fee, which I had asked them not to do, based on the poor performance. I plan to contest the cancellation fee.

Todd & Justin have done wonders with our yard. So healthy and strong. We appreciate all the efforts they have made to fix our yard after it was destroyed by previous lawn care companies and maintenance crews. Thanks Green Earth!

Green Earth Solutions takes great care of our yard. The guys are so friendly, very efficient and knowledgeable, and they are attentive as they listen to a question we may have - always giving us a clear explanation, as well as instructions as to watering etc.

Wonderful service.

I have been a customer of Green Earth Solutions since 2011. They have taken excellent care of my lawn, killing weeds and controlling bugs. The tech was always helpful and answered my questions. If I needed them to come out again to spray for lawn moths, they would. I would recommend them for your lawn care.

Justin was super knowledgeable and helpful. thank you so much!

First application

Don't waste your time and money, not very knowledgeable of lawn care.

I appreciate them as they do their job! One full year of no issues with office or lawn. :) Thank you!

First year of service was great and they made both my lawn in the back and front really improve. (I am not sure if I was getting first customer treatment). After the first year my lawn started to worsen. and even the front lawn is a very bad condition now. When called to respectfully and simply cancel my service (Because I WANT TO and I CAN) John/Todd cant remember was very defensive and literally blamed me for the state of my lawn, then proceeded to lecture me on how I was going to learn the hard way and his 30 years of experience plus their amazing program just works. Blamed all on homeowners and in a very rude way ended the conversation. I am no expert on lawn and my tone was always very respectful, unfortunately he and by him i mean Green Earth Solutions did not workout for me. Wish you best.

Yard looks better than ever. Took some time but we have a full backyard and the front is thick and healthy

I was so happy to have found a company who is concerned about eco-friendly solutions to garden/lawn care.

Justin is our service tech; knowledgeable, courtesy, cares about the property; it’s condition, and effectiveness of the provided services. He takes care of four of us in a small radius of homes and it shows. We purchased a four year old home with minimal care provided to lawn; with Justin’s guidance, the lawn is improving and it’s green once more! No bugs…….

This company is run by an owner (Todd) who is condescending and belittling. We had services with them for almost a year. When we decided to sell our house, I left a voicemail asking what my options were if we were selling the house and that I needed to speak with someone. They not only charged my account the rest of the contract, but when I called to confront them about it they insisted that they need to get their money, that I could have just cancelled my cards and they would have lost out on money, etc. Really?? I wanted to speak with someone, never said I was flat out cancelling. After a 45 minute argument, he said “listen we know where you live, we know when you leave your house, when you come home, we know everything about you.” Threatening someone is enough reason to avoid this company. Beware. Edit: the “owner’s” response on every single negative review is so defensive and not sympathetic in any way. That should say something about their demeanor….

I prepaid for a year's service with Green Earth Solutions and am attaching pics of what my front yard looks like after the year; it's in much worse condition than when I began the service. They spot treat weeds that they see while missing the majority of the weeds. I would walk the yard with the technician and point out areas that needed treating; I shouldn't have to do that. Their solution to any dead areas (that result from their lack of adequate treatment) is for me to resod. I'm paying for the service and shouldn't be having the dead areas. Other customers seem satisfied but I certainly wasn't. I think it's interesting that they made zero effort to get me to continue service after my contract period expired; they knew what poor condition my yard was in.

Would give less than one star if applicable. Absolutely disrespectful. Told me I was "Stupid", to "Please Stop Breeding" and that I'm a "loser". Even if you don't like a person applying for your position, none of this is necessary. The Work they do is Immaculate, don't get me wrong. They are A1 in lawn care. But the CEO "Todd Wolfe" needs some character adjustment.

Green Earth Solutions -- Stay Away. There are good businesses and bad ones. Most try even if things go wrong. I have used Green Earth Solutions for the past 2 years now. I can tell you that I started with some weeds in my yard, but by the time they finished, I had to pay for a ton of new sod and treat it myself. The yard was in bad shape. When my wife would call, the owner would tell her that she was wrong and it wasn't in that bad of shape. The owner has been rude and condescending to my wife. For some reason, he always feels the need to talk to me, since I guess he doesn't think women can handle things like this. My wife and I told him that we have had to start treating the yard ourselves due to how bad it was getting. He just said that I was lying and that he "busted" me since if I did it myself I would have been killing the yard. This obviously isn't the case. I can say that it is unusual for me to write anything like this, but this company is so horrible, I want to make sure that others know to stay away from them. I see in the response below from the owner (typical of him) that he made something new up. He said I had an overdue balance. I didn't. I did get a bill that I didn't feel was appropriate. I paid it on the same day that I got it. I did this just to make them go away. I can't emphasize enough just how bad this company and owner are. STAY AWAY!!!

AVOID! Switched to them after some neighbors had some success with. I've never had so many problems with my yard before, even BugOut did a better job. We have a small front yard too! With GES I had to constantly call or email, never once did I with my previous company. My guess is they aren't putting enough down and are definitely not monitoring enough. Owner just went off on me over the phone blaming the weather. Ah, don't be in the lawn business in Florida if you can't handle the weather sir. Photos are from July 2019 and then today. Same one tiny area, lol. If you want your yard to consistently look like this, Green Earth Solutions is the way to go. There are other areas still recovering form chinch bugs on other side of the driveway just didn't have a photo.

They were GREAT, for a while. They cleared up the weed problem in our back yard and our lawn looked great. But when a brown spot developed in our front yard, they couldn't figure out what happened. They even suggested that my lawn mower must have spilled gas on the spot. Or that I didn't water that spot (even though the spot was growing larger and larger, and yes, we did water). When I asked them to re-sod that spot, they "fired" us. They are a great company if you don't have any problems with your lawn!

When a company fails to call when they say they will so I can meet with them and their supposed estimate never appears either on the door or in the mailbox, it's a safe bet they'll probably not show up to do the work or do it correctly. When you call to complain about both of the above problems and the response is "you should probably go elsewhere" then, I agree. So, my suggestion to everyone reading this is that you "GO ELSEWHERE!" There are plenty of good companies on Angie's List, Yelp! and Google. This is not one of them.