Fairway Lawns of Jacksonville

Brandon was great!

Thank you for servicing my lawn. I appreciating you taking the time to answer my questions and being considerate of my gardening beds.

Very happy with the service and customer service

Fairway Lawns provides very prompt service and is making our lawn come back to healthy status after the very cold winter. Thank you!

Sam the tech from Fairway Lawn saved the day for his company. The 1st 2 application prior to Sam were horrible, he saved the day for Fairway Lawn and my grass. Hes honest hard working and a straight shooter.

Brandon Richardson come out to my property address and delivered great customer service no steps missing thanks a lot.

Brandon Richardson, takes pride in his job and that is all that I like to see. I see that my yard is improving. Thanks Brandon Richardson.

Brandon Richardson is doing a good job handling my lawn. Looking forward to my lawn turning green and healthy.

Great customer service at a competitive price😀

Brandon did great

Product and Services are great.

Very professional service from Brandon, promptly here first thing in a cold morning. Good details in service notes. I appreciate it very much.

Austin is friendly, provides great customer service, and explained in detail what he put in the yard. He talked with enthusiasm like it was his yard!

** update to my previous review. Fairway Lawns use to be a good company and used to have good techs. Diego was great. But since Fairway bought Discovery Lawns and took my regular tech Diego away and started using the tech that was from Discovery Lawns, my yard is horrible. The new tech does not respect our property, runs over our plants with the hose and gets overspray on sensitive plants and kills them. I called Fairway to complain about the type of service and behavior we are receiving from the new tech. The Manager from Fairway came out today, but the issue was not resolved. I have several neighbors that are also having the same issues with this company, tech and manager. I would not recommend this company any longer.

I used this company for lawn service and didn’t have good results. I am now with another lawn company but they continue to call my phone with “promotional deals”. I have told them repeatedly to please stop calling me, yet I am still getting phone calls!!

Cancelling my service. I had my yard completely re-sod about 4 years ago and paid extra to have the best underlayment of soil put down first to ensure the Empire Zoysia would thrive. Each year, my yard steadily got worse and worse, and now is nothing but a field of weeds and nutsedge. They come spray whatever they use, it turns brown for a week, and then it all comes back with a vengeance. They obviously are using watered down chemicals or the wrong chemicals and I've been promised too many times now for a couple years they're going to get it better. It's only gotten worse. The first 3 pictures are the before, and the last one is the now. I"m so disgusted and will have to re-sod again to have any hope of a lush green lawn like I had at one time. The yard is full of moles and grubs also, so I might as well start treating it all myself. I certainly can't make it any worse!

First attempt. Terrible company that only cares about their Google reviews. I signed up for lawn care after buying a new house and they never came. After two months I called and was told I wasn’t on the schedule but they’d add me. Another month goes by and they didn’t show up. I called and spoke to the area manager. He was very apologetic, assured me he’d straighten it out, and he offered me two free services for another chance. His only request, remove the 1 star Google review, which I did. Once again they never came so we went with another company. Here’s the review I owe you. Second attempt. I paid them for liquid aeration in August 2025. What could go wrong? It’s been two years so they must be better by now, right? I called in September to inquire why they hadn’t come and I was told I wasn’t on the schedule, but I’d be added. It’s now October and here we go again. No calls and no service. This company SUCKS! Update: it’s been almost 2 months since I paid for the liquid aeration service and nothing has been done. Now the company answer is that the service was sent to the wrong person for scheduling. This morning I requested a refund for the service because their disorganization is incredible. I’m tired of wasting my time on the problems created by this company so if the branch manager actually cares, he can use 98 to look up my address and contact information.

This company did my elderly parent’s yard 2-3 times and WEEDS are THRIVING! At least something should show by 2nd treatment! They are the healthiest weeds I’ve ever seen! They have a tight income and have now wasted their money. 0 stars

We had this service for over two years. During that time, we began experiencing issues with grass loss and brown patches in our backyard. After a significant portion of our grass had died, we were told the problem was due to webworms. This came as a surprise, as we expected our lawn care service to prevent or address such issues. They treated the yard for webworms, and we spent over $1,000 to re-sod the damaged areas. However, just a few weeks after the new sod was laid, the same problem occurred, and we ended up losing most of the new grass again. We attempted to resolve the issue by contacting customer service twice. We were told a manager would come out to inspect the situation, but no one ever showed up. Instead, they sent the technician back to apply more chemicals to already-dead grass. When we followed up to explain that a manager had not come as promised and requested to cancel our service, the company was quick to cancel without offering any resolution.

We selected Fairway Lawns based on their competitive pricing, which was more attractive than most companies I contacted. Unfortunately, their performance did not meet expectations. After a couple of months, we terminated their services due to the frequent skipping of scheduled treatments. Despite assurances, there was no discernible progress in weed control over months. Notably, even during the peak summer heat, weeds remained unaffected. Fairway Lawns failed to provide adequate treatment, even when we requested additional attention to severely affected areas. The last two services seemed incomplete, as I did not observe any signs of treatment. My lawn remained unchanged before and after treatment, with no visible evidence of service. Therefore, I strongly advise caution when considering Fairway Lawns, as their cheaper rates and guarantees of quality service may not accurately reflect the level of care provided. Essentially, they attract customers with cheaper prices but fail to deliver adequate treatment, resulting in subpar service. This approach raises concerns regarding the company's fraudulent practices.

I signed up for a service. Gave me good rates. However, the last two services I feel was not really done. I didn’t see any signs of treatment My lawn remained same before and after treatment. I spotted couple areas to see. They remained same. And I also didn’t see anyone coming to do service

There schedule is not reliable (we almost went 8 weeks without a treatment and I had to call--supposed to be every 5.2 weeks they come)-our yard had weeds not only continuing to grow but thriving almost 8 months into treatment and even though supervisor said he would come out and review with us, not once...but twice over a month....never saw them. The tech that we spoke to the most was courteuos and professional but his hands were tied too as all he could do is ask the Supervisors to come and they would not follow through. We cancelled the service after 8 months but should have done it sooner. Nothing changed after they contacted me.....same story.....other than....they stated their techs NEED MORE TRAINING! Do not waste your time with this company. It is money out the window and your yard will look worse.

I got fairway lawns after resodding my front yard. I must say the service is absolutely terrible. Since having them, my yard has looked absolutely horrible. There is weeds everywhere. The problem is not going away. I was told I would speak to a general manager to help with the issue. Nobody has reached out to me.