Provider profile

Busy Bee Termite & Pest Control Inc

4.9 stars from 558 customer reviews · 4533 Sunbeam Rd # 304, Jacksonville, FL 32257

  • 4.9 out of 5 stars
  • 558 customer reviews
  • Jacksonville, Florida
  • Open 5 days/week, Early hours
4.9
Rating
558
Reviews
Yes
Claimed
Yes
Website

About this provider in Jacksonville

Busy Bee Termite & Pest Control Inc. has been providing comprehensive pest control and lawn care services to Jacksonville, FL and the surrounding areas since 1998. Their team of licensed and experienced professionals is dedicated to protecting your home and family from pests of all kinds, including termites, ants…

Pests handledmosquitoes
Praised forknowledgeable
Methodsbusy bee

Rating breakdown from customer reviews

4.9

558 reviews

5
544
4
7
3
1
2
1
1
5

Customer reviews for Busy Bee Termite & Pest Control Inc

RS

Rengakrishnan Subramanian

4mo ago

I have used Busy Bee for 21 years. I intend to use their services as long as they are in business. :)

Provider response

Thank you for the fantastic rating! It’s wonderful to hear about your long-term experience with Busy Bee Termite & Pest Control. Your continued trust means a lot to us, and we appreciate your loyalty over the years!

SS

Stephen Smith

4mo ago

It was a pleasure having Derrick from Busy Bee perform the inspection and place all the termite traps around the house. Derrick arrived with a smile and he was very professional, polity and very informative.

Provider response

Thank you for your kind words, Stephen! We're delighted to hear that Derrick made a positive impression during your inspection. His professionalism and friendly demeanor truly make a difference. We appreciate your feedback and hope you continue to enjoy a pest-free home!

JM

Jaycee Mason

4mo ago

Just finished our termite treatment with busy bee and let me just say that this company is amazing! They came out to inspect the property, gave us a quote and scheduled our service. The owner was the one who came out to inspect and was extremely knowledgeable, courteous and Answered any and all questions I had. The tech who came out today to treat the house was incredibly nice and also very knowledgeable and ensured what was sprayed is safe around my dog before I even asked which to me was commendable because they care about you and your pets. I highly recommend this company if you want amazing customer service as well as very competitive prices as their prices cannot be beat!

Provider response

Thank you for your fantastic review, Jaycee! It’s wonderful to hear that you had such a positive experience with our team. We take pride in our knowledgeable staff, and it's great to know that both the owner and our technician made you feel comfortable and informed. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts!

JH

Jerry Hines

4mo ago

Awesome guy! Looked through the whole house. Gave it a clean sweep. No bugs!

LY

Lisa Young

5mo ago

It was time for my annual termite inspection. The office called me to schedule my appt, Steve arrived to do a thorough inspection of my home. Very Efficient, knowledgeable, and helpful, I would recommend Busy Bee Pest Control for all of your pests needs. Thank you! Lisa

Provider response

Thank you for the wonderful feedback, Lisa! We're so glad to hear that Steve provided you with a thorough and efficient inspection. Your recommendation means a lot to us, and we appreciate you choosing Busy Bee Termite & Pest Control for your pest needs.

KH

Ken Hermanson

5mo ago

Let us know he was onsite and asked if we were having any issues. He explained what he was doing annd asked if I was going to be gardening and was very thorough in knocking down any cobwebs and nests and applying chemicals. Thank you!

Provider response

Thank you for the fantastic feedback! We're glad to hear that our technician was thorough and took the time to explain the process while addressing your concerns. It's great to know you appreciated the attention to detail. Your satisfaction means a lot to us!

AS

Anita S

5mo ago

Derek was very professional and personable. We appreciate his strong work ethic.

Provider response

Thank you for your kind words! It's great to hear that Chance provided you with a professional and personal experience. We appreciate your feedback and support!

AW

Anne Wann

5mo ago

Great service as always!

Provider response

Thank you for your kind words! We're delighted to hear that you consistently have a great experience with us. Your support means a lot!

C

Candy

5mo ago

Busy B is a wonderful pest control. They were there early. Finish the job and I’m extremely happy with it.

Provider response

Thank you for your kind words, Candy! We're delighted to hear that you had a positive experience with our team and that we could meet your expectations. It's great to know you were satisfied with the service. Your happiness means a lot to us!

AS

Alan Simonian

5mo ago

Scott is awesome, professional and did a complete and through assessment. Wouldn’t go any where else for service or inspection!

Provider response

Thank you for your kind words! We're delighted to hear that Scott provided you with such thorough and professional service. Your trust means a lot to us, and we're here to help with any future needs you may have.

FR

Flor Rueda

5mo ago

Thanks a bunch for your reliable and trustworthy services! We’ve been with your company for ages, and our property is always insect-free, which is why we’re so happy and always recommend them to my friends. Thank you Steve

Provider response

We're so glad to hear that you’ve had a positive experience with our services! Thank you for your continued support and for recommending us to your friends.

SF

Shelly Ferensic

5mo ago

I've used them for years!! They're great!

Provider response

Thank you for your wonderful review, Shelly! It's fantastic to hear that you've had such a positive experience with our team over the years. We appreciate your loyalty and support!

FL

Frugal Living with Flair

5mo ago

We couldn’t be happier with the care and consistency we get every single time. Our front, side, and backyard always look absolutely beautiful after he’s been here. He pays attention to the details and never rushes the job. Recently, we mentioned we were having an ant problem, and he immediately took care of it without hesitation. That kind of responsiveness means a lot. He is not only incredibly professional and reliable, but also just a genuinely sweet person. It’s rare to find someone who combines skill, integrity, and kindness so effortlessly. Highly recommend!

Provider response

Thank you for your wonderful feedback! We're delighted to hear that Chuck made such a positive impression with his friendly approach and thorough service regarding your Lawn. It's great that he took the extra step to communicate in a way that works for you and your dogs. We truly appreciate your kind words and support!

MB

Manuel Barbas

5mo ago

Chance was very thorough and informative about his services. We are very pleased with our service from Busy Bee.

Provider response

Thank you for sharing your experience! It's wonderful to hear that Chance provided thorough and informative service during your first visit. We appreciate your kind words and are glad to know you're pleased with our work!

NK

Neil Klaybor

5mo ago

I am very happy with Busy Bee . Neil

Provider response

Thank you for your wonderful review, Neil! We're delighted to hear that you're happy with our services and that you made the switch to Busy Bee. Your appreciation for our team means a lot to us. We're here to help, and it's great to know we've made a positive impact!

LP

Lynne Parent

5mo ago

Very through

Provider response

Thank you for your rating, Lynne! We appreciate your support and are glad you had a positive experience with us.

J

Joseph

10mo ago

I had the unfortunate experience of having to deal with a woman who answered the phone here that is so prejudiced to senior citizens that she didn't think there was any reason to let me finish a sentence when I was trying to contract for service with Busy Bee. If she had let me finish a sentence she would have found out I had already called yesterday and talked to very professional man there who had already explained what I needed to do and already done it. I am contracting for an outside exterminator for monthly service to my apartment in my senior facility which I will pay cash for in order to be allowed to have the exterminator they use banned from going in my apartment because he sprayed ant killer into my bag of cat food saying it was ok its pet friendly. NOT IN THEIR FOOD!Although I threw out the 16 pound bag of catfoid my 17 year old cat died soon after. I am hoping it was from an unrelated stroke. but the vet wanted to do to an autopsy and I didn't want an autopsy done. The man yesterday told me I had to get permission from the Director and have her call him. She is very busy but responded very rapidly to my request and agreed to call Busy Bee all for naught since this woman wouldn't even talk to me when I called to tell them the director was going to call there and ask if she had called yet.c All this leaves my surviving cat in danger and me fearful of even trying again anywhere else but I'll HAVE to Maybe they'll listen to me if I go in person.

Provider response

Thank you for sharing your feedback. We are truly sorry to hear about the frustrations you encountered with your current pest control company. Its important to us that all customers feel heard and respected, especially in sensitive situations like yours. Here at Busy Bee, we pride ourselves on the way we service our community. We did have trouble understanding your request via phone call due to static/disruption in signal. Rest assured, we have contacted your director at the Wyndham Lake Senior Living Facility and informed them of your concerns. Unfortunately, we do not service your senior living facility, and your facility is under contract with a different company. If you have any further pest control questions, please contact the director of your community.

DR

Dawn Ross

1y ago

Good service with the exception of being given enough notice to be home for the visit. Received notification the day before with no timeframe.

TT

Tom Trigg

1y ago

Came on time lawn seems to be good

Provider response

Thank you for your feedback, Tom! We're glad to hear that our team arrived on time and that you're pleased with the results. Your satisfaction is important to us!

B

Barb

1y ago

Chance was quick, efficient.

Provider response

Thank you for your feedback, Barb! It's great to hear that Chance provided quick and efficient service. We appreciate you taking the time to share your experience!

RG

R G

7y ago

Please do not work with these people. Bug Out or Perschel and Meyer are wayyyy better.

JC

Joe Colon

9y ago

Good staff

HA

Haris Aman

13y ago

Perfect example of terrible customer service. In short, after I asked Teresa for their professional advice on how I can control mosquitos in my yard, Teresa's reply was " uhm i guess you can google it?"

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