RIDD Pest Control

Really cool guys, handle everything quickly while still being thorough!

William texted me prior to my appointment so thank you very much. He came out did what he said he would. Set the expectation, delivered, and now I am happier in my place thanks to RIDD Pest Control!

Guy came to my door and was really rude and woke up our sleeping baby.

Great service very friendly love the services performed

Derek G. at RIDD went above and beyond today during our scheduled pest treatment. We have an ant problem and he took extra time to explain the treatment he did and the show the traps he placed and why. We appreciate that he took the time to actually explain things and not just hurty up and do his thing and run off to the next appt. Being personable and courteous and taking the time to answer questions goes a long way! THANK YOU SO MUCH DEREK!

The company while you are with them are great and i have had no problems with any of the techs However, if you aren't able to be home when they schedule they spray your doorway and charge full price And you might as well change your card after you cancel, i have canceled the card on file twice and they just charged my card again!

Seth very respectful and knowledgeable. Thank you.

I felt that he was very thorough, attentive, and informative. Thank you so much for that. He informed me that I should call when I begin seeing problems instead of waiting for regular application. I really appreciate that! We've had so much rain this year that the critters are crazy! :)

Came out one time , we’ve been calling for almost two months now and nobody has came out to spray again.

William was very helpful and knowledgeable about his services. He was able to answer all of my questions and ensured the safety of our children and pets! Great job! All the wasps were taken care of and it’s safe for us to be outside.

I am concerned about the safety of the products they use, as my 8-year-old dog started having seizures the day after they treated the outside and the yard. They did not treat the inside of the house. I was assured that the products they use are "all natural" and not harmful to pets, and my other pets did not seem affected, but I can't think of anything else that would cause my dog to have seizures as she has never had them before. It is too much of a coincidence that she had them the day after this pest control service started.

It was amazing exsperience honestly but about to call for retreatment

Jared was amazing and respectful. Did everything to perfection and worked on my troubled areas with more care than most . Would give a 10 star but I cant!!!!!!!!!!!!!!

Prompt. Professional. Thorough. Friendly. What else could you ask for?

Thank you Ransome for always taking such great care of us!

I am extremely disappointed with the service I received today, especially after speaking with a manager just last month regarding the ongoing issues I’ve experienced. Yesterday, when I called to schedule my appointment, I specifically asked the office to text my phone number when the technician was on the way. This has been done in the past because if the notification goes to my husband’s phone, he is at work and I never receive it. Unfortunately, that request was ignored. The technician arrived without any notice, leaving me in pajamas with my dogs not put away or cared for. A simple text, as requested, would have prevented this inconvenience. Unfortunately, that was only the beginning. The application itself was incredibly careless and messy. I have videos documenting everything. * The baseboards were not sprayed properly. Instead of applying the product neatly along the edges, there was pest control solution sprayed well away from the baseboards. * My hallway floor had pest control solution covering it from wall to wall. * There were large puddles of product, some 6–12 inches away from the baseboards. * My back door, including the entire glass window, was covered in residue. * I cannot even touch the handle of my guest bathroom door because it is covered in pest control solution. * There was liquid all over my guest bathroom vanity, inside the sink, and large gray droplets across my quartz countertop. * There was even a puddle of product left in the middle of my dining room floor in the main walkway into my kitchen, not anywhere near a baseboard where it should have been applied. At this point, I feel like I need to mop and deep clean my entire home before I can even feel comfortable walking through it. As a pet owner, this is especially concerning. I should not have to worry about my dogs walking through puddles of pesticide or tracking it throughout my home because the application was done so carelessly. After the conversation I had with management a month ago, I genuinely cannot believe this is the level of service I received today. Instead of restoring my confidence, this experience has reinforced my concerns.

Everything went great, inside and out.

All the techs have been amazing! Very informative, kind and effective. The treatment is better than any over the counters we've tried. Would absolutely recommend (and I do frequently) to anyone needing a treatment or just want preventative

Staff seems very informed and professional ! I’m looking forward to working with them !

We fought a terrible flea infestation in our backyard/shed for close to eight months. Used various services with zero result, thousands of dollars wasted and we still couldn’t step foot in our yard without our legs being covered with fleas. Called RIDD, got their subscription service with heavy reservations and doubts about their guarantee and free reservice… had I just called RIDD to begin with, I would have saved hundreds upon hundreds of dollars. Their guarantee and free reservice (with ZERO questions asked, ZERO hesitation, ZERO excuses—I NEVER had to justify my need for reservice) is worth the subscription service, without a doubt. Customer service was always fantastic, the pest control guys were always professional, polite, well within the appointment windows. I really can’t say enough good things about this company—they stand by their guarantee and that’s worth its weight in gold.

Great hospitality, family friendly, got service the same day I signed up , and a very reasonable price !

Great pest control business always helpful and courteous

I had to come back and change my review because I don't want anyone to go through what I'm going through. Honesty is everything when we read these reviews. First let me start and say I found the on Instagram for German Roaches. So I paid them because you have to pay first more like give them your card # then after the service they take the payment out then they ask you if you want the subscription and I got it. They said call we will come out how many times you need. So I called them they have came out 2 times and I called for a follow up and now they saying I don't have a subscription for German Roaches it's for spiders and silverfish etc but not German Roaches. But I screenshot everything I do business with and it says German Roaches. I just want you'll to be careful. Even the documents I sign I screenshot them

​Unprofessional, aggressive solicitation tactics late at night! ​I am writing to express my frustration regarding the solicitation tactics used by Ridd Pest Control in the Navarre area. ​On Thursday at 8:45 PM, a representative arrived at my home, despite a clearly visible "No Soliciting" sign posted at eye level and my porch light being turned off. After I chose not to answer the doorbell, the solicitor proceeded to pound on my glass front door multiple times. ​At that hour, with my young children asleep, this behavior was alarming and completely unacceptable. Being home alone in the dark, unable to immediately identify who was banging on my door, was a frightening experience. When I finally addressed the individual, they disregarded my clear agitation and continued to press for information about my pest control status. I had to repeatedly interrupt them to insist that they leave and emphasize that soliciting at 8:45 PM is inappropriate and unwelcome. ​It is clear that Ridd Pest Control prioritizes high-pressure sales over the privacy and safety of our community. Ignoring residential signage and targeting homes late at night is predatory behavior. Based on my experience and similar complaints I have seen, it appears these aggressive tactics are a standard company practice rather than an isolated incident. I strongly encourage homeowners to look elsewhere for pest control; this company has demonstrated a complete lack of respect for personal boundaries.