About this provider in Fort Lauderdale
Florida Pest Control Center is a locally owned pest control company in Fort Lauderdale, FL. We continually set high standards for ourselves so that our customers receive the best possible service. Our pest control in Ft Lauderdale and the surrounding area employ's highly trained professionals that are knowledgeable…
Rating breakdown from customer reviews
4.1
51 reviews
Customer reviews for Florida Pest Control Center
Jordana Wish
BE AWARE!! THEY STOLE ITEMS FROM MY APARTMENT!! Do not hire them if you don’t want you personal belongings stolen. No accountability taken and when confronted they did not care!! Horrible service do not use them
Provider response
We take your feedback very seriously and are deeply concerned about your experience. We are committed to maintaining a trustworthy and reliable service, and it's disheartening to hear that we fell short. Please reach out to us directly so we can investigate this matter and address your concerns accordingly. Your satisfaction is important to us, and we want to resolve this issue as quickly as possible. Thank you for bringing this to our attention.
JesusSaves
Hi people just letting you know that my mobil home was inspected by Tim grate guy, very respectful, honest, very professional. Above and beyond ! Thank you. !!!!!
Provider response
Thank you for your positive feedback about Tim's service. We're thrilled to hear that he provided you with a respectful and professional experience during your mobile home inspection. Your appreciation means a lot to us, and we look forward to serving you again in the future!
Sonia Smith
Excellent experience, good service, great results, recommend 100%
Provider response
Thank you for your wonderful feedback, Sonia! We're thrilled to hear that you had an excellent experience with us. Your recommendation means a lot to us, and we look forward to serving you again!
Kim Martinez
Donovan is great! He always takes the time to investigate our complaints, and thoroughly research any issue that we're having with bugs in the office. He's very friendly, always happy and so professional. We're completely satisfied with the service provided. Highly recommend!
Olivia Christian
Donovan comes to our office monthly and he is such a good help. We have been having ant issue. Once he started to come we have seen minimal ants. He listens to our concerns with the ant issues and has really satisfied the office with his work. Thank you
Wendy Dobalo
Rubin is the most professional. We just love him!
Julie Annie
5 star excellent service! This company and their team are professional, very kind and extremely trustworthy. I used them like 6 years when my house got a case of bed bugs after quite a bit of travelling, and with just one heat treatment-- they completely resolved the problem. Today, six years later, I called Jim and his staff freaking out and requesting an emergency appointment because I was paranoid that they came back via our luggage after more flying/hotel stays, and he sent a technician out right away. The technician was super nice and inspected both bedrooms and every inch of the mattress, room crevices, etc and he reported that there was NO bed bugs and he didn't charge for the inspection even though I wanted to pay him. For the record, I would have paid for another heat treatment if they said there was bugs -- the fact that this is a pest control service that is HONEST is priceless. If they provide a service to you, they do a great job but they don't try to sell unnecessary products/treatments even to a paranoid, insect-phobic person like myself. I'm extremely impressed with them. They are really compassionate and I'm sure I seemed like a crazy person on the phone, but they responded with kindness, calm, and just excellent service. Thank you guys so much, you are 100% the company I will call for any type of disgusting bug problem!!!!
Jeffrey Landsman
Horrific company and customer service Sadly, we have had nothing but problems with Florida Pest Control regarding scheduling and follow through by the service representatives in the office. We enrolled in a monthly pest control plan with monthly payments (to spread out the costs) but with quarterly on-site treatment. When I called to get an approximation of what time the technician was going to arrive at our home the office insisted that we were scheduled for a different day of the following week. I know this to be factually incorrect as I would not have scheduled service for a day that I know I am not available. The office staff was belligerent and unhelpful in resolving the scheduling issue. When asked to speak with a manager the call was transferred. The manager with whom I was connected to was no more helpful than the initial staff personnel. I was then transferred to the Retention Department who were very quick to cancel our service but have yet to follow up with our request for a refund for services not yet provided along with a refund of initial service payment. If this was the only time, we had issues with this company I would most likely not be writing this review. Poor service appears to be endemic to the company.
Provider response
Jeffery, we are Florida Pest Control Center, not Florida Pest Control.
willie phillips
honestly in business is a lost art but these folks honest fair & prompt !! hope i never need you again however if so your the only company i will call !! facts
Cynthia M Addison
Professional from start to finish. They even came back out to check if we got the service we asked. Thank you
Arie S
Worst company ever! The charged us $1,100 to try and treat the termites, and the treatment didn't work. They have horrible manners and are unprofessional. They never called back to try and fix the problem and they did not honor their warranty. We hired a different company, and all the termites are gone. Do not use this company. THIS COMPANY IS 100% LYING. THE OWNER WAS THERE TO MEET THE COMPANY FOR THE FIRST VISIT, AND FLORIDA PEST CONTROL NEVER SHOWED UP THE SECOND TIME FOR A RE-INSPECTION AS THE OWNER WAS INFORMED BY HIS TENANTS THAT THEY NEVER SHOWED UP, AND THEY NEVER RESPONDED TO EMAILS. THE HOUSE DOES NOT NEED TO BE FUMIGATED, AS THE OWNER HIRED A NEW COMPANY - THIS NEW COMPANY SPOT TREATED THE AREA AND THE TERMITES ARE GONE!!!! WE ARE REQUESTING OUR $1,100 BACK ASAP!!!
Provider response
When our inspector ************** which by the way has been with the company for 10 yrs., arrived to do a Free termite inspection. The owner did not meet us at the property he had the painter let us in. Great! it was perfect, we had access. Once ***** finished the inspection he called the owner and went over the findings. ***** spoke to the owner and let him know that the property needed to be Fumigated. The owner explained that he needed the tenant to move in and he needed to get her in by a due date because it was a state program HUD tenant and asked ***** if a spot treatment can be done and that he would tent ending of the year. ***** agreed to do the spot treatment in the specific areas of the Unit. Since this is a triple plex and its not as easy to get it done with one tenant but 3 different families we understood and wanted to help. Inspection was done on 5/13/22. Spot treatment was done on the vacant unit on 5/14/22. We got a callback on 6/22/22 and were out to the property on 6/24 the inspector ***** could not access property then the owner finally got the tenant to let my inspector in he tried to inspect the areas that were treated due to this unit no longer vacant, there was items/furniture covering the areas that needed to be inspected and possibly treated. The tenants did not want to move the items from the area to give my technician access. We explained that this wasn't a problem we would come back when they have the time to move this around so that the inspector can access the treated areas which were (Front window frame, front bedroom window frame, and back bedroom door frame.) The owner and his wife called the office several times upset yelling and the 3rd conversation we had he stated that I was a stupid idiot and at that time I did tell him that I will have the owner call him tomorrow morning. I had disconnected the call at that time. The owner contacted him and the property owner wanted us to keep him under warranty for a year as well as return his money return the money. We are willing to go back out as it's still under warranty and treat we just need to make sure that we have access to the areas. We were not willing to return the money at this time. The next couple of days he made the complaint. I have attached the invoice in which notes and times are generated by the computer as well as inspectors notes that can not be altered. He also signed a contract with just those areas under warranty. The customer would like us to warranty the whole structure and unfortunately we could not do that for him so he was not very happy. I would love to stop by and fix any areas that are under warranty. The property still needs to be fumigated as the termites are just spreading from unit to unit. A spot treatment was just to get the customer through to December in which he said at that time he would fumigate the property. To date the termites are not gone they are hibernating, during the summer months they swarm and the property still requires fumigation. At this time we have honored the contract that you signed. Service was completed and the spots were treated. You will not be receiving a refund today nor in the future.
Christopher Weaver
Absolutely worst business in South Florida if that’s even possible. They sent a unlicensed third party company to tent and fumigate my house that went out of business while it was tented. They held my house hostage for 5 days and never did the fumigation and cost me over $2,000 in damages and expenses and I still have the termite problem. James the owner came to my house and promised to make it right and never did. HE lied right to my face. They are under review from the state of Florida as well. Shady, Dishonest and a total scam company. Stay away from them. Now I have to sue to get my money.
Jorge Padilla
Great service and very professional technicians!!! The techician that came out to my home was very helpful and explained everything to me Recommeneded this company to my cousin ad she had a great expericece with this comapny as well.
Amir Hamza
Florida pest control center fumigated my home last week and everything came out excellent. Prior to the fumigation they came out drop off my bags did a thorough walk thru with me and explained the whole process of the fumigation. I got a call 15 mins prior to the tent going up and the day it was ready to go back home it was suppose to be 6pm but I was in by 4pm. They really went above and beyond. Thanks again!!
Fran Robert
This company is amazing! Jim, the owner of the company, went above and beyond to help me and my father with his house. He was a miracle to our Dad and the situation he was in. Thank you Florida Pest Control Center!!!!
Provider response
Thank you Fran for your kind words. It was a pleasure working for you and your family.
stacie peshkin
I had three termite companies tell me my house needs to be tented. A inspector from this company told me I have no live termite activity, and The damage was old. All I did was replace some facia. I am so happy that I don't need my house tented.Thank you for your honesty!
Provider response
Thank you so much for your kind words Stacey we really appreciate you feedback.
July Tapias
I have been dealing with this company for over 3 years and they are always punctual and quick in solving problems I have had with cockroaches and ants, and always attentive.
ledis betancourt
excellent company very honest and works very well I recommend it
Neify Valdes
I don't recommend it at all.
Provider response
I don’t recognize this person
melany rosell
On July 29, 2021, workers were supposed to finish the remaining job at my house. They came, the FPL (presumably a local authority) was present, and they said they would return. Days passed, and they didn't come back. When my dad called to ask what was happening, they told him the job was already done. In short, they got paid, and their own workers made them look bad. Today, August 12, 2021, they still haven't returned the money. (What do we call this story?) 0% RECOMMENDED
Kevin Alvarez
I don’t recommend this company at all. They charge you for things that they don’t even do and when you call to claim for it they say that the job it’s already done and there’s nothing they can do about it . Save your money and don’t get robbed by these cheap company
Maria O Alvarez
I'm giving them 1 star because there's no worse option. I don't recommend them at all, and don't be fooled. They're simply liars and scammers. Not to mention their products are the worst. Instead of exterminating and eliminating moths and bed bugs, they fatten them up and make them multiply more every day. They're thieves, that's what they are. I'm giving them 0 stars. And don't even think about complaining, because they simply won't resolve anything—therefore, it's money lost.
Oren Marom
We called Florida pest control to treat a bed bug situation using heaters and over a span of 6 months with repetitive paid service calls and also using their "warranty" plan - the bed bugs were coming back even at times few hours after the treatment. when we asked them what is going on - they were telling us that our kids are re-introducing the bed begs and that we need to go through everything they touch and treat it which we did but no use....bed bugs seem not to leave. after we realized this is not working and their service is not helping us and that we are paying for nothing - we decided to take things into our own hands. we got rid of the suspected furniture (wooden bunk bed) which they said it would not help and after reading about it online ,we treated the area with Diatomaceous Earth which is a cheap powder in home depot which seems to make wonders as it relates to treating bud bugs. after 2-3 weeks of periodical application of the powder --- the bugs were gone and have been for the last 6 months. bottom line - I would not recommend using any "heat" treatments ,which do not guarantee anything and don't let anyone sell you any stories not on why the bed bugs are there and don't let them sell you any warranty which can be very deceiving. look online - there is plenty of information to use and spend way less on something way more effective.
Provider response
Every company gets one like this, there is much more to the story. If you want more info, pleas call the office, 954--691-7249 ask for Jim, i will explain the other side of the story.
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