Molter Termite

Our pest contract person called and Informed us over the answering machine the date and approx. times on that day of his arrival. That time/date wasn't good for us my mother/I we weren't available at this time/ date, my mother was in rehab I was working. No one would be at our home that date .And when I tried to call back and it was after hours I then tried to email but the email page didn't work . So I want to know why don't they have a working email account. Or some one to answer/an answering service for after hours? And I also want to know how there're going to SPRAY our house. This is the only way I could have gotten in contact with them, no answering machines, there email didn't work properly. They do a very good job otherwise

I’ve been a Molter customer for eight years. They have done quarterly sprays the entire time. I’ve never paid an invoice late for any of their service. Today I asked if they would accept a three day post dated check for a five hundred dollar service. They refused to trust me for three lousy days. I’m no longer a customer. Dan Molter and his office staff care nothing about his once longtime loyal customers!

$160 is more important than a monthly customer. Molter said they are going to send me to collections if I don't pay $160 for the flea service that didn't work. They weren’t informative of the actions they take for the flea treatment. They told me if I don’t do the inside treatment with my outside treatment it isn’t guaranteed for 30 days. The inside treatment wasn’t available the day the outside treatment was done. They weren’t open for 5 days. There was no way to tell anyone my problem was worse than it was before they sprayed. It was so much worse my dogs couldn’t be in the yard. Just walking in the yard your legs got completely covered in fleas. I have 3 children the youngest being 7 months. They were getting bit by fleas every time they would go outside. I was worried about my kids so I called another company to take care of the job that Molter failed at. When I talked to Molter the lady was rude not understanding and didn’t care that my kids were getting bit by fleas ( my 6 year old was having an allergic reaction to the flea bites so to me it was an emergency). When I told her my concerns for my kids she got very sarcastic and rude and continued to threaten me with collections. The fact they she showed no care for a loyal customer sickens me so I canceled my monthly services with them. Please leave money hungry Molter and get better service with Orkin. Orkin had my problem taken care of same day. Not one flea found.

Most rude customer service that I spoke with.

I have used Molter for lawn and house for two years and will continue with their excellent service.

The Molter technician, Matthew, was very courteous, thorough, and knowledgeable. He worked quickly to find the source of infestation and to seal up the entry points. By the time he left we felt like we were in good hands. We would highly recommend Matthew for any pest control tasks!

Molter termite and pest control has been doing my family’s monthly spraying since 1989. We have always been satisfied with their services and have never had any bug problems with these pesky Florida bugs. Highly recommend!!

Excellent service... They were there in one hour and dealt with my infestation situation..