Brothers' Tree Service LLC
Verified227 Commercial St, Watertown, CT 06795
Open 7 days, Early hours, Evening hours
About Brothers' Tree Service LLC
Brothers' Tree Service LLC is a family-owned business in Watertown, CT, providing exceptional tree maintenance and tree removal services.
Rating Breakdown
4.9
★★★★★124 reviews
Customer Reviews (26)
Great work ethical veteran arborists
Response from Brothers' Tree Service LLC
Thanks Ed. We appreciate your support.
This company parked in front of my driveway for 6+ hours, preventing me from using my driveway. Why use a company with such high disrespect for property owners?
Response from Brothers' Tree Service LLC
Hello Kelly Blanchat, having lots of people flood your neighborhood every time there is a big event at the High School must be frustrating. Reviews are reserved for actual business dealings. You should not take it out on the people who actually parked responsibility and legally. I learned from the police department that there were 15 cars parked illegally and irresponsibly that evening. They were towed away. You will notice mine was not one of them. That’s because you are incorrect in your statement on how I parked blocking your driveway. I made sure before going inside that I did not do such a thing. I’m sure you called the cops and were upset on how they did not tow my vehicle. That’s the issue, you don’t need to try to ruin my reputation because you’re upset. I advise you to remove this post as it is fraudulent.<br><br>
Staff is extremely helpful and professional.
Response from Brothers' Tree Service LLC
Hello sir, thank you for taking the time to present this review. I’m happy to hear of my team’s continued success.
These guys are great. They hadn’t done work here in about 20 years but when they showed up, it was like seeing family again. Very friendly and helpful.
Response from Brothers' Tree Service LLC
Of course. La familia. We appreciate our customers so much. Happy to help out. Thank you for your support.
I called with an emergency-a pine that fell into my dog run with the three dogs trapped and no way out. They came promptly and within 2 hours was completed. Cleaned up and you would never of known that they were here. However, after I looked closely at their bill,they charged $100.00 for 4 photos taken on a iPhone for the insurance billing. Come on really?. $2400.00 for this branch ?
Response from Brothers' Tree Service LLC
I’m happy to hear everything worked out. Thank you for your continued support. You have a beautiful farm. I will make sure the crew sees your wonderful review.
We have used Brothers' Tree Service for several projects. The most recent was to remove, trim, and thin out an area in front of our house near the street. One tree had fallen, and another was going to fall at some point. They removed some trees, trimmed several others, and in general made the entire area look much better as well as being better for the growth of the trees that remained. We were very happy with the work and will gladly continue to use Brothers' Tree Service.
Response from Brothers' Tree Service LLC
We appreciate how you support us. Between how you feed us and your kind words thank you. We are so happy to continue our wonderful relationship.
Always great service
Response from Brothers' Tree Service LLC
Thank you Charlie!
Response from Brothers' Tree Service LLC
Thank you for the opportunity to sell you our premium firewood / Kiln Dried product. Happy burning.
Super easy to place an order and considerate and prompt service!
Response from Brothers' Tree Service LLC
Thank you for your order and we are thrilled that you took the time to review our service.
Promt friendly service! Delivered us firewood for camp within a couple hours of calling..
Response from Brothers' Tree Service LLC
Happy Burning. So happy it all worked out. I will tell the crew of your wonderful review.
I rarely ,if ever ,leave reviews, BUT I called Brother's Tree Service at 930 am due to a tree down due to lighting , by 10 am Joe was here inspected and gave me a written estimate. At 11 AM work began and in a hour the tree was gone...I would highly recommend them for service.
Response from Brothers' Tree Service LLC
We aim to please. I appreciate your support and am happy we were able to assist you in this matter. Thank you for your business.
Today Brothers' Tree Service took care of our overgrown and in spots dangerous bushes in their usual careful, respectful, and cheerful way. Everything looks beautiful, thanks to the Brothers' love of nature and concern for their clients.
Response from Brothers' Tree Service LLC
We appreciate your continued support. Thank you for the wonderful review.
Brother’s Tree Service did a fantastic job! They safely removed a dead medium-sized tree from our front yard, planted a beautiful new one in its place, and also pruned a large tree in our backyard. The team was efficient, respectful of our property, and left everything looking great. Highly recommend their work!
Response from Brothers' Tree Service LLC
We appreciate your business. I will monitor the newly planted Burgundy Hearts Redbud that we planted today. I am always in the neighborhood so I will check on it. Thanks again.
The Brother's Tree Service workers arrived on time, got right to work and started the job. They worked great as a team and accomplished their task in record time. I was very impressed with their equipment which was either new or very well maintained. They removed a large tree just 4 feet from the house and were very skilled and patient to complete the task efficiently. They ended by completely raking up the work area and leaving it as clean as they found it. I would not hesitate to recommend them for any tree work needed.
Response from Brothers' Tree Service LLC
Hello David, we certainly appreciate you taking the time to support us. We look forward to working with you again as needed.
These guys are absolutely amazing!! I had a problem with some wood that I bought from them on Friday. I contacted them on Saturday ( after hours) and Joe not only got in touch with me, but he bought some new wood to my house Saturday night! Now THATS good service!!! Thanks Joseph, and Brother’s Tree Sevice!!!! Bob Gary
Response from Brothers' Tree Service LLC
That’s how we roll Bob. Happy burning ahead of the storm was my goal. We appreciate all our customers and only want the best for them.
Very fast and friendly service. Thank you!
Response from Brothers' Tree Service LLC
We enjoyed delivering your Kiln Dried firewood. Please let us know when you need another batch. We look forward to working with you again.
I recently used Brothers Tree service to cut down two trees , a maple in my front yard, and an Elm tree in my back yard. I couldn’t be more pleased. Their price was competitive, they were punctual, and their work was very professional. They cleaned up debris and left my property spotless. I will definitely recommend them to family and friends.
Response from Brothers' Tree Service LLC
Great review Ron. We appreciate your support and continued business. We look forward to working with you again when the need arises.
On time and within budget, great group of guys
Response from Brothers' Tree Service LLC
Super report. Thank you Fran!
Showed up when they said they would. We're very professional, and did everything they said they would.
Response from Brothers' Tree Service LLC
Great to hear of your positive experience. Let us know when you are ready for your next one. Thank you for your business.
I am so thankful for this Company very reliable fast and clean service. I had huge Atlantis trees that was a constant nightmare to the front of my house and thanks to Joe and Brian I am loving the new look to my home I would recommend you guys to anyone I am a very happy customer
Response from Brothers' Tree Service LLC
We aim to please… Happy to hear everything worked out well. We appreciate your endorsement and look forward to working with your friends and family.
I asked them for an estimate. It was 5 times what 2 other tree services wanted. They keep sending me proposals. I told them I hired another firm. I asked them three times to stop sending me proposals. They just keep harassing me with e-mail proposals.
Response from Brothers' Tree Service LLC
Hello Philip, I wish you good luck with your project. As I said in the emails, I appreciate the opportunity. If finding cheap labor with poor communication was your goal it seems like you have found it. We offer free written proposals that are super comprehensive and clearly prepared. Our system sends automated reminders and can be declined any time as I explained. I believe reviews should be reserved for actual customers who have work completed. If that is harassment then I’m guilty as charged.
Response from Brothers' Tree Service LLC
Hello Joan, thank you for your review. We appreciate the opportunity.
Delivered wood chips in a timely manner
Response from Brothers' Tree Service LLC
Happy you enjoyed our products and delivery. Hoping to serve you again when you are ready for your next order.
I cannot speak for their work. However, I was quoted $3500 to remove a single tree. I am not an arborist, but when I received this quote I was a little taken aback. I know tree work is expensive but that price is just ridiculous, and a little insulting. So I called two other fully licensed, reputable arborist in the Waterbury area and was quoted $1600 and $1800 consecutively for the exact same job. Brother's Tree Service may have excellent reviews, but I'm not entirely sure why they would attempt to charge me almost twice as much as their competitors. Needless to say I will not be using Brother's Tree Service, nor recommending them to anyone.
Response from Brothers' Tree Service LLC
Hello Nico, sorry to hear of your disappointment in our very inclusive proposal. I’m pretty sure reviews are meant for actually reviewing a completed business transaction. I ask that you reconsider this and delete this review. I was very prompt and professional which is not part of your review. I was able to research the proposal in question and remember meeting with you. As I remember you wanted me to leave the tree half standing. What you were taken back by was my refusal to leave a hazard hanging over the street. So I don’t have confidence that the competition is going to complete the job to your satisfaction or even to proper standards. While I was there I was able to identify all the trees and explain to you as a new homeowner about the three line items on the proposal I prepared for you. Being that the job has not been completed yet by the so-called competition… I would ask that you reserve judgment until your trees have been removed. I have no record of sending you a certificate of insurance… The only way you can judge if a contractor is properly insured is by receiving a certificate from the insurance company directly. I’d be happy to send you one for further analysis. I recommend you receive one from the competition before allowing them to proceed. Thanks in advance for your professionalism.
Not quite sure what all the good reviews are about. We had Brother's Tree Service come out to do an estimate. The estimate included a bunch of unnecessary things and the price was astronomical. Also, whoever came out barely walked the property. I was not the one who communicated with whomever on the phone but I was told they were very rude and refused to come out and do an estimate in the evening or on the weekend which is ridiculous for any tree or landscape company.
Response from Brothers' Tree Service LLC
Hello Sean, I think I was able to look into the free proposal that I generated for a woman named Maryann with the same last name. I presume she is your wife. We communicated via text and there was nothing rude about anything that was said. I’d be happy to share the communications with you if you are interested. I was able to quickly look over the items she identified and use your neighbors driveway to look over portions of the work. I was being courteous as to not excite the large dogs that Maryann told me about via text. I heard them barking inside the house and didn’t want to rile them up. I’ve worked as a licensed arborist for 20 years, this experience allows me to be pretty efficient. I am able to concentrate on customer service full time. This being said, i’d like to address any problems with the free proposal that was sent to Maryann. So far, two phone calls and a text on this beautiful Sunday afternoon have gone unanswered. Also to answer your question on why all the 5 star ⭐️ reviews…? I think they speak for themselves as these are all great customers of ours who took time to try helping other google users find the best services. A shame you would go out of your way to smear them and us without even speaking with us or being an actual customer. Good luck on your future inquiries.
After clearing the snow prior to the arrival of my firewood, the driver backed through the cleared ground and dumped the wood in the snow. The wood itself is semi-seasoned, it does burn, but takes forever to light. Joe, one of the owners, contacted me and graciously came to my house and made a gift of several of his products to compensate me for my complaint. I was impressed enough to hire him to take a tree down which his leaning precariously toward my roof.
Response from Brothers' Tree Service LLC
Thank you, it was nice meeting you today. Sorry for the mixup on the firewood delivery. Things have been pretty frantic with the Bomb Cyclone making our firewood deliveries more hasty then we are comfortable with. We appreciate your business and look forward to working with you again in the future.
Contact Information
Phone
+1203-758-2767Address
227 Commercial St, Watertown, CT 06795
Website
www.brotherstree.comHours
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