Wolfco Pest Control
Verified6500 S Quebec St # 300, Greenwood Village, CO 80111
About Wolfco Pest Control
Wolfco is a Colorado based, family owned, environmentally focused, safety conscious pest control business. Our two companies, Wolfco LLC and Wolfco Commercial Services LLC, work closely with, and provide services for, our residential and commercial customers across the Front Range. Utilizing our Integrated Pest Management (IPM) plan, we have developed safe and effective methods to control and eliminate unwanted pests from your property. Whether it is your humble abode, dream home, small business, retail location, brewery, restaurant or hospital (all of which are included in our community of customers), we are committed to delivering the world’s best pest control experience.
Rating Breakdown
4.9
★★★★★568 reviews
Customer Reviews (30)
The guys always do a great job.
Response from Wolfco Pest Control
Thank you, David, for your kind words about Trevor's thoroughness and professionalism during your visit; we appreciate your feedback!
Very happy with Christian! He was finding the wasp nests in strange & hidden places!
Response from Wolfco Pest Control
Thank you, Jill-ellyn! We're glad to hear that Christian did such a great job locating those wasp nests. Your satisfaction means a lot to us!
Response from Wolfco Pest Control
Thank you so much, Pam, for your 5-star rating! Your support means a lot to us.
Wolfco did a great job coming to our home and spraying for spiders, ants and putting bait boxes out to help control the rodents around our property. They came on time and did a great job communicating about when they would be coming. I would highly recommend their services to anyone wanting to keep the rodents and insects out of their home.
Xavier was very pleasant and professional.
Response from Wolfco Pest Control
Thank you, Romaine, for your kind words about Xavier; we appreciate your feedback and are glad to hear you had a positive experience!
Response from Wolfco Pest Control
Thank you so much for the positive review, Ken!
Response from Wolfco Pest Control
Thank you, Sonda! We appreciate your feedback and look forward to hearing from you again.
Wolfco is great! Always communicative, responsive and thorough… both the techs and the office staff are friendly and helpful. Would recommend!
Response from Wolfco Pest Control
Thank you, Whitney! We truly appreciate your kind words and recognition of our techs and office staff. Your support means a lot to us!
We have been using Wolfco for a few years & couldn’t be happier with their service. The pricing is fair, they’re super flexible & every technician we’ve had has been so friendly. I appreciate that their products are safe & effective. Any time we have needed them to come out if we’ve seen an uptick in creepy crawlers around the house or noticed wasps, they come right out to address the issue. Highly recommended!
Response from Wolfco Pest Control
Thank you, Jocelyne! We truly appreciate your kind words and are glad to hear that you've been happy with our service over the years. It's wonderful to know our team has been able to help you effectively. Your recommendation means a lot to us!
Response from Wolfco Pest Control
Thank you, Kristi, for taking the time to leave a review! Your feedback is appreciated.
I have used Wolfco Pest Control for several years to deal with voles and even rats! They have done a great job with communication, reliability and responsiveness with my issues. I highly recommend their services.
Response from Wolfco Pest Control
Thank you, Erika, for your wonderful review. We are so happy your experience has been so positive. Your recommendation means a lot to us!
The Wolfco team is so professional and always very detailed in their work
Response from Wolfco Pest Control
Valerie - thank you so much for the kind words. We do our best to deliver a quality experience and are grateful for your feedback!
Response from Wolfco Pest Control
Thank you, Matthew, for taking the time to leave a review. We appreciate your support!
UPDATE: another great service. We’ve had such a strange year of weather and apparently mice have been getting into the garage. Shemar found some caught in the glue traps. He told me about them and said he changed those out for bait traps which should help out more. Every single time he does an excellent job. Very professional and courteous and again I can’t recommend them more. UPDATE: after a year of service I continue to have a great experience with WolfCo. Can’t recommend them enough for your pest control needs. —————————————————————————— I love the service that WolfCo delivers. We had a previous company that did ok, but they just stopped coming which was strange. So I did a little research and WolfCo was fantastic from the start. Worked with me on how they operate, they communicate extremely well, the technician is really good and I feel comfortable with him, and everything has been really good with no bugs or spiders etc. I highly recommend WolfCo for your pest control!
Response from Wolfco Pest Control
Thank you, John! We're glad to hear you had a fantastic experience with our service and appreciate your recommendation. It's great to know our technician made you feel comfortable and that everything has been running smoothly. Your support means a lot to us!
Scheduling is a breeze technician is professional and helpful get the same technician each time
Response from Wolfco Pest Control
Thank you, Nancy! We're glad to hear that scheduling has been easy for you and that you appreciate the professionalism and helpfulness of our technician Shemar. Your feedback means a lot to us!
The technician is always professional, answers all questions, and very efficient!!!
Response from Wolfco Pest Control
Thank you, Tim, for your kind words about our technician Shemars professionalism and efficiency; we appreciate your feedback!
All personal interactions with Wolfco have been both polite and professional. The courtesy shown has been exceptional. And not only that - our ant infestation has disappeared 🙋
Response from Wolfco Pest Control
Thank you, Frank! We're glad to hear that you've had positive interactions with our team and that the ant infestation is gone. We appreciate your feedback!
Caden did a very thorough inspection and is such a pleasure to work with! Thank you!
Response from Wolfco Pest Control
Jeanette - thank you so much for your kind words. We agree, Delaney is awesome! Your review of her and our company means the world to us. Thank you for your business!
Thorough, professional, excellent service!
Response from Wolfco Pest Control
Jeff! Thank you for stopping by and leaving a review! We love having you as a customer!
Would not reccomend this company at all. As a tenant of slum lord Patricia Navilio this company has made a mockery of the visible rodent infestation and Patricia claims they say "its not that bad" when there is pee and poop under tubs, every appliance and in kitchen cabinets. Wolfco wouldn't send me the report with photos like I went over with Trevor being landlord didnt come to the appointment. I asked wolfco to let me know if the house is safe and Trevor explained it needs biohazard cleaning. The fact Patricia says wolfco thinks im over reacting with babies crawling on the floor is baffling as Patricia has known of the rodent infestation before we moved in and tried to cover it up with foam. Trevor with wolfco explained the sloppy foaming landlord did possibly trapped the mice inside.
Response from Wolfco Pest Control
Hey Kyle - as a company policy we do not get involved in disputes between tenants and landlords. We feel that is the best way to operate and had to follow that policy here.
Wolfco is professional and very easy to work with. I don’t care for the price as they just come add bait to traps every 90 days and spray a bit which’s costs $165 to do. I won’t renew after expiration just based on price. I can do all of these things my self. But they good folks.
Response from Wolfco Pest Control
Thank you for your feedback. We appreciate your compliments on our professionalism and ease of working with our staff. We understand your concerns regarding pricing and would love to answer any questions you may have regarding this. Our office line is 720-504-6570 if you wish to chat!
You ask us to leave a review after every single visit ! People have better things to do besides reviewing you over and over and over ! Todd Curtin
Response from Wolfco Pest Control
Hey Curtin’s. We apologize here. We should have made it clearer how to change your communication preferences. We totally understand your frustration and we appreciate your feedback. We will call you to make sure your communication preferences are changed to your liking.
Nothing was done as I requested
Response from Wolfco Pest Control
Hey Hume, we are sorry to hear about your experience. We strive to make sure we perform the best possible work but admittedly we fall short sometimes. After reviewing with the team, it definitely sounds like we could have communicated expectations and what we could do on our initial visit better to you. Our apologies for that mishap in communication. If there is a way we make this right with you, within the scope of how we service, we would be happy to discuss! Never hesitate to reach out if that is something you want to talk about.
Response from Wolfco Pest Control
Hi Phil, we sincerely appreciate your feedback. While there may not be a specific reason for 3 stars, we know it typically means we need to fix something. Please feel free to contact us via text or call for any further assistance you may need. We would love the opportunity to improve our performance at your property.
Like any good modern company, rather than them just fixing your issue and you paying them for it (that would be too simple), you instead must sign up for a 1 year pest control subscription. So that they can make a bit of an effort on the problem you do have (mice), spend most of their time spraying chemicals for problems you don’t have (everything else), and then charge you a $250 subscription cancellation fee when your mouse problem inevitably doesn’t last a year. I ended up having to kill all of the mice myself anyway with snap traps because literally all they did was put up a couple bait stations outside, which I could have just bought at Home Depot for $20 lol. And, of course, the $1000+ yearly subscription DIDNT EVEN INCLUDE SEALING ENTRY POINTS AGAINST MICE. That was hundreds of dollars extra. Which I guess makes sense for them - why stop the issue entirely when you can charge a subscription to keep patching it. Anyway, if anyone is reading this and has mice, ignore pest control companies entirely and just go to Home Depot and buy some snap traps, outdoor bait stations, and expanding spray foam for sealing exterior holes. You’ll save a lot of money and will be doing more than the pest companies would have done anyway.
Response from Wolfco Pest Control
Hey Adam, we appreciate you sharing your experience. We are sorry to hear about the frustrations you faced with our pest control service and how we run our business. We do things in a way that helps us push our company forward and has worked well for a lot of homes and families, but we understand that isn’t the best for every individual circumstance. We will continue to work to improve on how we walk potential customers through our process to do our best to avoid circumstances like this in the future. If you’d like to discuss this further or need additional assistance, please feel free to reach out via text or call.
UPDATED: Here we are on the next round of service, and yet again they rescheduled me (after assurances that my account had been flagged to prevent that the last two times) AND my credit card was saved for autopay again (despite multiple explicate statements that I did not authorize that and /or wanted it removed). Also, good luck getting them on the phone, and email answers are generic and non-helpful / actioned. ORIGINAL: Pest service itself is great, back office is a nightmare. In the 6 months (3 services) I've been a customer, I've had repeated issues with scheduling and billing (specifically being put on auto pay without permission, twice). Response times are pretty slow too. I plan to cancel my contract when it expires.
Response from Wolfco Pest Control
Hey Katie. Sincerely - thank you for this feedback. We're sorry to hear about your experience with the office side. Your feedback is valuable and will help us with decisions about where we need to improve. If you need any assistance or have further concerns, don't hesitate to reach out. Also - give us a shot to fix these things over the next couple months (there are already changes being made to address these items). I think you will find we can create a solution that works for you. Thanks again.
We worked with WolfCo for pest control and the experience was decent at first, issues were taken care of and maintenance was done correctly. Then we noticed a change of staff, and the service went down hill fast. We no longer receive any notice when they're going to visit except for the call that they're down the street, which we almost always had to cancel since it wasn't convenient and we weren't aware. They'd say they were going to reschedule, and never call, but just reschedule another appointment without asking us when it would be a good time. I emailed to cancel my service, and got a call yesterday from someone who wanted to know "What's up with you leaving?" When I explained that we were no longer interested and why, she was very rude about explaining that they can always reschedule if I call them. She had a really bad attitude from the beginning of the call. If that's their retention team, Yikes!
Response from Wolfco Pest Control
Thank you for taking the time to provide us with your feedback regarding your experience with Wolfco's pest control services. We sincerely appreciate your input, as it helps us identify areas where we can improve our services.<br><br>We apologize for the inconvenience and frustration you experienced due to the change in service quality and communication. Your concerns regarding the lack of notice for visits, rescheduling without consultation, and the attitude of our team member are all valid points that we take seriously.<br><br>We are committed to delivering a consistently high level of service to all our clients, and it's clear that we fell short of that standard in this instance. We are actively reviewing our internal processes and procedures to ensure that we address these issues promptly and prevent them from occurring in the future.<br><br>Please know that your feedback is invaluable to us, and we are taking steps to rectify the situation. We are dedicated to restoring your trust in our services and making your experience with Wolfco a positive one.<br><br>If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact us. Your satisfaction is our top priority, and we are committed to working towards a resolution that meets your expectations.<br><br>Thank you again for bringing this matter to our attention. We genuinely appreciate your business and hope to have the opportunity to regain your trust in the future.
One of their sales people came to my house the other day and it was the worst experience I have ever had with a sales person. He was incredibly rude and disrespectful throughout the entire interaction. One of my neighbors says that he rang their doorbell for 20 minutes after they tried to shoo him away. I would never do business with a company that uses these tactics. (do they really work?)
Response from Wolfco Pest Control
Andrew, <br><br>Thank you for sharing your feedback regarding your experience with one of our sales representatives. We sincerely apologize for the inappropriate behavior you encountered during the interaction. This is certainly not the standard of professionalism we uphold at our company.<br><br>We take your concerns seriously and are committed to addressing this issue internally to ensure such incidents do not recur. Our goal is to provide exceptional customer service, and we deeply regret falling short in this instance. We greatly value your feedback as it helps us improve and refine our sales practices.
Contact Information
Phone
+1720-504-6570Address
6500 S Quebec St # 300, Greenwood Village, CO 80111
Website
www.thewolfco.comHours
Services
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