Honest Rodent Proofing Inc
Verified2872 Ygnacio Valley Rd Ste 459, Walnut Creek, CA 94598
Open 6 days/week
About Honest Rodent Proofing Inc
Honest Rodent Proofing offers the latest in our eco-friendly rodent control and rodent removal process. We pride ourselves on effective solutions to your rodent problem. Our crawl space cleaning team follows the detailed report map provided by your rodent inspector to restore any areas that have been damaged by rodents. Our unique 4-Step Rodent Removal Process is proven to get rodents out of your home and protect your family and property from future re-infestation. We know how rodents think and where they go. This is why our unique approach to rodent removal and control works, and is like no other. We know how important your home is too you and your family and its important to us to. Come join the HONEST FAMILY !
Rating Breakdown
4.9
★★★★★395 reviews
Customer Reviews (29)
At this point it was a good experience. The service man was professional and polite. The outcome will be determined if I continue to see or hear any indication of further infestation. It appears the job was done well. Upon completion everything looks great, I haven’t seen or heard any further issues. I’m pleased that this company provides a 2 year warranty for my peace of mind going forward. I recommend this company!
Response from Honest Rodent Proofing Inc
Thank you for your feedback! We’re glad to hear our technician was professional and polite. Please don’t hesitate to reach out if you notice anything further—we’re always happy to help. We appreciate the opportunity to assist you!
Great service and full inspection
James and his crew were on time, polite and hard working. James readily answered all my questions and took the time to walk me around the house to see all the areas they sealed up. Guys also did a great installing a rat slab and replacing all our HVAC ductwork that rats had destroyed.
Incredible service, the Team is clean, quick and knowledgeable. We have been battling Rats for 2 years. Honest Rodents did in 24 hours what 3 other companies were unable to achieve. They identified the main “Bingo” (point of enter) once they explored the attic within an hour. They know Rat behavior!!! They are the BEST!
Response from Honest Rodent Proofing Inc
Thank You Lori for the review & welcome to the HONEST Family! It's our job to know RATS but it is our competitive nature to beat them for everyone of our customers. A formable opponent should never be taken for granted and we will never give up the CHAMPIONS belt!! Thank you for trusting us and not giving up on the industry as a whole. We only wish we had met 2 years ago.<br><br>AJ
Good communication, timely service, reasonable price. They repaired the entry spots where rats were getting into my crawl space, set traps, and came back to check the traps -- all clear.
Response from Honest Rodent Proofing Inc
Thank you Lea
Follow up check of rat traps was on time. Great service
Response from Honest Rodent Proofing Inc
Thank you Ron
Response from Honest Rodent Proofing Inc
Thank You
After getting multiple estimates from different rodent and insulation companies, I can confidently say that Honest Rodent Proofing was by far the best experience!!! Best company - by far- in the Bay Area. AND they a the licensed too! Verrrrry important!! Many companies on Yelp are not licensed companies. AJ and his team went above and beyond to make sure everything was done 100% right. They were incredibly thorough, detail-oriented, and took the time to explain everything along the way. AJ especially stands out. He is a very reasonable guy, and transparent with what needed to be done, which sadly seemed like a rarity these days in the business world. I can tell he genuinely cares about doing the job properly and treating his customers fairly. At no point did I feel pressured or upsold (like I did with the several other companies I met with) just honest advice and quality work. He even offered to come over after the job was done to do a final walkthrough and address any concerns (if any) with my dad. The whole team was professional, hardworking, and they clearly take pride in what they do. If you are dealing with rodents or insulation issues and want a company you can trust, go with Honest Rodent Proofing! Thank you AJ, Yami, Jazmin, Aldo, Brian Ray, Sam, Francisco, Esequiel, Clemente, and the rest of the team!!!!
These guys are amazing. High quality exclusion (not foam) and they don't just trap. They prevent.
Response from Honest Rodent Proofing Inc
Thank you Max
Honest Rodent is a top notch company who is very meticulous and thorough with their work. We were extremely pleased with the rodent eradication work they performed. We have used other pest control companies in the past but none compare to the level of service and execution of honest rodent. I would 100% recommend them for any rodent issues, they certainly have mastered their craft!
Response from Honest Rodent Proofing Inc
Thank you so much for the kind words and for trusting us with your home. We’re truly glad to hear you were pleased with the work and the level of care our team puts into every project. Your recommendation means a lot to us! If you ever need anything in the future, we’re always here to help.
Response from Honest Rodent Proofing Inc
Thank You<br>
Response from Honest Rodent Proofing Inc
Thank you so much for your 5-star review, Edward! We truly appreciate your support and are glad you had a positive experience with Honest Rodent Proofing Inc. If you ever need anything in the future, we're here to help!
The tech did a great job. Was on time and explained everything he was doing
Response from Honest Rodent Proofing Inc
Thank You
Great team. They absolutely know what they are doing!
WARNING: Honest Rodent Proofing - Dishonest & Cruel Practices I'm writing to warn others about the horrific experience I had with Honest Rodent Proofing. My beloved pet was killed by their poison spray, left out carelessly with NO WARNING SIGNS. Their negligence and lack of compassion are appalling. DO NOT TRUST THEM with your family's safety. 1/5 stars
Response from Honest Rodent Proofing Inc
We take claims like this very seriously, which is why we want to clarify a few important points.<br><br>Honest Rodent Proofing does not use poison or chemical sprays as part of our rodent proofing process. Our work focuses on exclusion and construction-based repairs to prevent rodents from entering structures.<br><br>Additionally, after reviewing our records, we do not have a customer by this name in our system. It’s possible this review may have been posted in error or intended for another company.<br><br>If you believe this review was meant for us, we would sincerely appreciate the opportunity to speak with you directly to better understand the situation.<br><br>Honest Rodent Proofing Inc.
Response from Honest Rodent Proofing Inc
Thank you
Response from Honest Rodent Proofing Inc
Thank you
Everything was explained well at the initial inspection. Easy to schedule the service. Team arrived on time and delivered as promised. Very professional and thorough. Definitely recommend!
Response from Honest Rodent Proofing Inc
Thank You for taking the time to leave a review
They never gave up and were persistent till all rat entry points were secured. There was always a live person to call responding to any problems and promptly sending someone to my home. I highly recommend this company.
Response from Honest Rodent Proofing Inc
Vera,<br> Some houses are harder to seal than others. But we will never leave a rat behind in our customers home. So thank you for your patience and faith in the process.
Good luck getting any reply from these guys. They advertise that they cover Santa Clara County, but will not reply to emails, calls or even confirm whether or not they actually operate in Santa Clara, not even when you provide an address and contact details. The owner apparently isn't sure where he operates... Basically, they falsely advertise where they cover. #### UPDATE: #### The owner responded below, but STILL has not confirmed whether or not Honest Rodent Proofing covers SAN JOSE. Absolutely pathetic.
Response from Honest Rodent Proofing Inc
Hi Charlie, we’re truly sorry for the frustration and lack of clear communication you experienced. Your feedback is important and we take it seriously. We’re committed to improving our responsiveness and transparency for all customers. Thank you for bringing this to our attention.
Don't hire this company! At first, everything when smoothly, but in the end, it was a bad experience. I hired Honest Rodent Proofing because I found droppings in my storeroom and a hole in the wall caused a rodent. A very bad smell was coming into my house, so I called for an estimate. I met with Anthony and his pricing seemed reasonable so I and hired him to do the work, which included plumbing, waste removal, sanitation and odor elimination. When the work was complete, after a few days, the bad smell was not gone, it seemed even worse. When I called to ask for someone to come out to check on the crawl space and perhaps do further sanitation, Anthony refused, became belligerent and started shouting, stating that he would not send someone out. He also said that my warranty was void because I declined to have a door replaced. The technician who did the work said the door was not necessary, and that I could add it at a later time, with no indication that not replacing the door would void the warranty. When I told Anthony this, he gaslit me and continued to become escalated in his tone. I've never had a business owner speak to me in such a rude, unprofessional manner. Rather and fix the work, he said, if you're not happy, I'll just give you a refund. Although I explained that's not what I was looking for, he said, with hostility, "I'll just give you your money back". It's been 3 weeks. He canceled the rodent trap checks and my warranty. He has not followed through on the refund. NOT VERY HONEST. Don't hire this company!
Response from Honest Rodent Proofing Inc
Hello Jennifer, thank you for sharing your experience. We’re truly sorry to hear about your dissatisfaction and the issues you described. Your feedback is taken seriously at Honest Rodent Proofing Inc, and we want to make things right. Please know we’re committed to resolving this matter.
They came out to check if the rats had come back. They didn't see any. I was asking because my landline phone didn't work. They were going to come back and check the walls but they didn't!
Response from Honest Rodent Proofing Inc
Thank you for your feedback, Karen. We appreciate you sharing your experience with Honest Rodent Proofing Inc. If there’s anything we can do to follow up or improve, please let us know—we’re always open to suggestions to serve you better.
Response from Honest Rodent Proofing Inc
Hi Ira, thank you for sharing your feedback. We’re sorry to hear your experience with Honest Rodent Proofing Inc wasn’t what you expected. Your concerns are important to us, and we’d like to learn more so we can make things right.
Waiting for attic cleanup
Response from Honest Rodent Proofing Inc
Thank you for your review, Ronald. We appreciate your patience as we work to schedule your attic cleanup. If you have any suggestions or concerns, please let us know—we’re always looking to improve at Honest Rodent Proofing Inc.
Still have rats in the attic ? the traps aren't tripped.
Response from Honest Rodent Proofing Inc
Thank you for your feedback, Curtis. We appreciate you letting us know about your ongoing concerns. If you have any suggestions or would like to discuss your experience further, please let us know—Honest Rodent Proofing Inc is always looking to improve our service.
These people are shame and scam. They quoted me $1300 to remove 2 Racoons under my house. I called several other businesses that do work in the same field and the work was for completed $200. JUST NOOOOO TO HONEST (HAHA) RODENT PROOFING. This is a 1 Star company. Believe it.
Response from Honest Rodent Proofing Inc
Hi Koan, we’re truly sorry to hear about your experience with Honest Rodent Proofing Inc. Your feedback is very important to us, and we take concerns about pricing seriously. We appreciate you bringing this to our attention and will review our processes to better serve our customers.
I used them for rat proofing and attic insulation. They went above and beyond, in my opinion. The work was done thoroughly. They rat proofed from the outside which other companies would not do or said couldn’t be done. We’ve had them come out to check after we heard what could have been rat noises. No rats in attic traps for months now. They did a thorough recheck and the guy found a board some rodent was trying to chew through and proofed that as under warranty. Would recommend this company based on experience so far.
Response from Honest Rodent Proofing Inc
Thank You Mark
I waited for three hours. I got a text confirming Anthony was on his way. Then i get a call from the office telling me he doesn't want to take on any new business. Thanks for wasting my time. The proper thing to do would to have been call me in advance and cancel the inspection. NOT AFTER YOU MISSED THE INSPECTION. JERKS!
Contact Information
Phone
+1925-433-3988Address
2872 Ygnacio Valley Rd Ste 459, Walnut Creek, CA 94598
Website
www.honestrodentproofing.comHours
Services
Frequently Mentioned