Detailed Pest Control INC

We were constantly dealing with ants around our home and finally decided to call Detailed Pest Control. After the initial treatment, we still had a few ants popping up here and there, so we gave them a call. They were happy to come back out at no additional charge and retreat the problem areas. Their customer service was outstanding, and they stood behind their work. Since then, the ant activity has dramatically decreased. The technician Michael was professional, nice, and easy to work with. It's nice to find a company that truly cares about its customers.

I recently switched to detail pest control from a well-known competitor. They are reliable, professional, reasonably priced, and most importantly there are almos no pests in our yard as summer approaches. Good company.

Detailed Pest Control is by far the best in town. From homes and businesses to small condos, they are always my go-to. I personally have them spray my home consistently and have been a dedicated client for many years. I have referred them to local companies and recommended them to my clients whenever pest control services are needed. One client called me in distress after using another company that not only failed to fix the problem, but made it worse. I immediately called Detailed Pest Control and asked if they could do an emergency visit to help put my client at ease. Their office answered right away, listened to my concerns, and within 24 hours they were at my client’s home and fixed the problem immediately. Every time I call with a question or need advice, they are happy to assist. And if something is outside their scope of work, they always provide trusted contacts who can help. This is the company you want supporting you, whether you are a business owner or a family at home. They truly go above and beyond and make sure you are taken care of.

We have been using detailed pest for a couple of years now at our house in Walnut Creek. They are always professional, on time and easy to communicate with. Their technicians are knowledgeable , friendly and actually care about solving your problem. We first called over ants. We also have used them for a gopher and mole problem. Since switching , we’ve had excellent results. I highly recommend them to anyone looking for a reliable pest control company.

I hired Detailed Pest Control for my gophers. They charged me $500 with the promise of coming back if the gophers reappeared within 30 days. The gophers reappeared. I left them several messages and they never returned any of them. I have since switched to a different gopher company that cost about the same and have a 60 day return policy plus a ton of good reviews.

I’ve used Detailed Pest Control for many years for a routine spraying for ants and other insect control. They’ve been consistently excellent in spraying and communicating with me as well. I highly recommend their services!

I just wanted to thank Detailed Pest so much for always saving us!! Michael is like Voldemort and always gets rid of all of the evil pests!!!! I don’t know what they do, but they are my hero!!!! There is no way that I could survive living in California with all the spiders, millipedes, ants, and Lord knows what else without them!!!! anytime I start to have a problem, I just let them know and they are quick to send out the big guns and battle whatever pests are causing problems! I can’t imagine what my house and yard would be like without them…. Omg. Don’t leave me ! Ha! Thank you so much!!!!

Last Friday was day number 5 that a rat (or perhaps a bird I realized later when I had calmed down) was stuck in my stove vent. I heard it fall, and was horrified that it would get out into my apartment. But with each passing day, waiting for the property manager to arrange for pest control, as the sounds of its struggling diminished, I was sad. I didn't want it to die, even if it was a rat. When the PM emailed me the name of the company, saying they would be in touch, I went ahead and reached out to them. They responded on the same day, for which I was grateful, but still anxious that extermination was going to be their first response. And then the most extraordinary young man showed up at my door the next day, at about 12:30, and from then commenced the most extraordinary live rescue that I have ever had the honor to witness. It involved waiting for a reply text from the maintenance man telling us where the key to the roof was, and when it wasn't there, getting it from another tenant who thank goodness was home. It involved a large net, as Michael had tried capturing it from the roof, but I'm on the bottom level, and the critter was out of reach. Are you ready? Michael said to me, as he unscrewed the plate that supported the aluminum vent sleeve where the creature was lurking. I was holding the net over the opening. It had not chewed through the sleeve, but we could see the bulge where it sat. It's not a rat, he said, as he worked. How do you know? Because a rat would be able to shimmy back up. Knowing this was a game-changer, even before he shined his flashlight into the vent and saw who sat there. I felt brave, ready to face whatever it was. I can't believe it, he said. What? Is it a bird? It's a squirrel, here, come and look. Is it alive? I can see it breathing. So I peeked in and saw its tail. An amazing sight, considering that it hadn't had food or water for five days. And then there was the sight of Michael now holding the net up, waiting for the squirrel to come out. I had put walnuts in the net, forgetting that mammals cease to smell when they are stressed. It's fight or flight, and though Michael had opened the front door, just a few unobstructed yards from the kitchen, we didn't know if it would scurry under my sofa, or bite the hand trying to free it. This could take half an hour, Michael said, as we listened to the squirrel's stress chatter. I had tapped on the vent, but it wouldn't budge. Then I had a thought to back up, out of range, and let Michael do his job. Which he did, and the critter fell into the net. It jumped up onto the rim before Michael could close it. He rushed to the door, where the squirrel jumped off. Michael turned to see if I was still breathing. It's OK, he said, it's gone. How do you know? I saw it run down the stairs, and I heard it run across the pavement. Tell your mother she did an extraordinary job raising you, I said, by way of thanking him. I have no idea what the price for the service was, since I'm not the property owner, but I imagine that it was reasonable. In addition to the live rescue, Michael explained where the squirrel got into the vent, and took photos of the vent hat that needed to be replaced or screened. In addition, the neighbor's tree branches on the roof needed to be cut back three feet, or as far as possible. He provided photos of that, too, for me to send to the maintenance man. There is no sign of rat activity, he said, but this will help prevent it in the future. All in all, it was a day that rescued a life, and gave me peace of mind.

I am so happy with this company They do an excellent job. If I have any concerns, they always take care of them. I’m very happy with their service.

I have been using Detailed Pest Control since last 4 years and my experience with them is nothing but excellent. They are punctual, reasonably priced, environmental friendly and I did not have a single problem with any pests , rodents etc etc . Michael , Jose and other staff they have are really experienced. Thank you

Technician set five traps for moles…caught on first try! Very professional and very knowledgeable!

I have used Detailed Oest Services for a little over a year. I am very happy with the service and the team of professionals that have serviced my home.

This is probably the third time he has been the technician to show up and treat my home. It was quick and very efficient. It felt like every time the service was done, my worries were also being pulled away from. Good job.

I am so pleased with the work that Detailed pest control did for me. They were professional, knowledgeable about what they needed to do in order for my garage to be free of spiders or roaches once again!

I was worried I wouldn't be able to schedule a pest inspection before I moved, but Melissa was super responsive and sent someone the day after I called! Darren arrived right on time and worked quickly and professionally, and Mel at the office helped me process my payment on the spot without hassle. I was able to enjoy my pest-free home again in less than 90 minutes. Thank you so much!

I had an ant problem exactly 33 days after they sprayed my home. They wanted to charge me another $85 to spray. They said it was beyond their 30 day guarantee. We had signed up for a spraying every other month. Next one was due 27 days later but they refused to cover any problems in between the 60 days unlike most pest control companies. The owner Darren got abusive on the phone and shouted profanities which was totally uncalled for. Most unprofessional

One day, I noticed out of the corner of my eye, something flit across my floor. Then, a moment late, I noticed a rat peeking at me around a corner. A neighbor had been doing some remodeling and uncovered a rat's nest. The rats went scurrying through the neighborhood and one took up residence at my house. We tried to catch it on our own, but the rat was "trap smart" and would take the bait but avoid getting trapped. When I started to hear the rat in the walls, I knew I had to call for help. I talked with Gilbert over the phone and explained what was going on. He explained that he would come out to the house, check for any places where a rat might be getting in, seal any holes, and set traps. He gave me a quote and I agreed. Shortly thereafter, he came out and inspected my home from the outside as well as checking the attic space, the foundation, and inspecting the area under the house. He sealed the places where a rat might be getting in. He set traps and told me what to expect over the next couple of days. Two days later, I heard the trap snap and well, the rat problem was no more. Turns out it was just the one rat in the house. Was so grateful for Gilbert's expertise in this area. And, the thing that was really great was that Gilbert called to check in with me the day after he'd been to the house and again a couple days later. He provided excellent customer service before his visit, during the visit, and after. Highly recommend this company and Gilbert

Gilbert of Detailed Pest Control provided us superb quality and service in helping us Rat Proof our home. He provided us a wealth of information on what he was doing and why, and was always timely and responsive to our questions and special needs while protecting our home and keeping his work areas clean and organized. Gilbert was always a pleasure to deal with. Gilbert, along with owners Melissa and Darren Sant, have an awesome organization that can be trusted in every way.