About this provider in Walnut Creek
Exterminator Certech Environmental Services is the leading pest control company in the Bay Area, specializing in providing effective and environmentally-friendly solutions for all types of pest problems. With over 35 years of experience, we have built a reputation for delivering exceptional service and exceeding…
Rating breakdown from customer reviews
5
83 reviews
Customer reviews for Certech Environmental Services
Marcus Henderson
5 stars! Julian went above and beyond to make sure our pest problem was handled quickly, cleanly, and efficiently. Certech followed up afterward to make sure everything was completely resolved, and the entire job was done professionally with no mess or issues left behind. Really appreciate the excellent service. Thank you, Certech — and especially Julian!
Harald Hansen
Fast work, very pleasant to work with. Much better pricing than the alternatives bids I received.
Laura Corbin
Great service. Justin and his team answered the phone, came out to assess the situation immediately and got right to work. They sealed and protected my attic & crawl space thoroughly. The critters were gone by the time Certech was called, as I had already removed the insulation and replaced duct work. However, they were very diligent about setting traps and sealing remaining openings to prevent any further problems. Highly recommend!!
Provider response
Awe shucks Laura! We appreciate your business and your kind words. You now have a long term warranty on your structure. If rodents return, please reach out as soon as possible. Cheers
Bryan Ringsted
My house was overwhelmed with cockroaches and certech just kept coming back until the job was done
Emmellin Tung
Julian who came out to treat our house for ants was kind, knowledgeable, and thorough. I appreciated his help and how he explained what he was doing. He left his number and I was able to contact him if the anta came back within 90 days. Great service!
Bob S
Couldn't be happier with Certech's service. Their technician, Jose, is extremely helpful and friendly, always on time, and takes care of any and all of our problems. We are happy to do business with Certech.
John Ritchie
Rodent access points to the house were located and sealed off. Traps were set where rodent activity was noticeable and the traps were inspected on regular basis and reset if necessary. Gareth explained what was required and efficiently carried out the work. We highly recommend Certech and look forward to a rodent free home.
Provider response
John- Thank you for your trust and support. Roof rats are the cause of 25% of all structural fires. Thank you for giving us the opportunity to exclude your structure from destructive rodents. When pests invade, please consider us in the future. Cheers
David & Kathryn Lazarus
Cannot recommend more highly. Professional, diligent, responsive. Great value for the services they provide.
Provider response
David - Amazing feedback! We are humbled by your kind words. Thank you for your partnership in pest prevention.
Chad Olmstead
We've used Certech for almost 6 yrs now at our restaurant. We just opened a new restaurant that had horrible roach issues. They have eliminated all the roaches. We also use Certech for our home last year because of the ants. No more ants, even this year so far. The owner and staff are so great to deal with and make it easy. Trustworthy and very professional. Big shout out to Justin, Sergio, and Fermin! Thank you
Provider response
Hey Chad! Thanks for this amazing review. We look forward to many more years in our partnership. Commercial pest prevention is our specialty. We Eliminate and We Prevent!
Shahin Naima
solid company gave me the best quote and did a great job
Provider response
Shahin - thank you for taking the time to leave us this great review of our performance. If we can help again in the future, please let us know. We appreciate you!
Pokee Chan
I called Certech for a summer ant issue and couldn’t be happier with the results. They scheduled my appointment quickly and handled everything with total professionalism. My technician, Gareth, was incredibly nice, thorough, and professional. He used a targeted baiting strategy inside and treated the exterior perimeter with a spray. It’s been about 10 days since the treatment (done on 5/16) and the results speak for themselves—the ants are completely gone from the inside, and I’ve only seen a couple of strays outside which have now disappeared too. Their pricing for a one-time service is incredibly reasonable, especially for the high quality of work and peace of mind they provide. Certech is an excellent choice and I highly recommend them.
Provider response
Hello Pokee! Wow! This is an amazing review and testimonial of Gareth and his professionalism. Thank you for taking time out of your day to leave this. If we can help in the future, please let us know. Cheers
Hiram Rivera
The technician Daniel was great. He walked us through. It went straight to work. Did a great job would highly recommend them.
Provider response
Hello Hiram! Thank you for sharing your experience with Danny's service delivery. He is one of the best and we are grateful to have him on the team. If we can help in the future, please let know. We appreciate your business! Cheers<br>
Kim Oesterreicher
DANIEL WAS IN AND OUT QUICKLY AND QUIETLY. START OF WEEK 2 AND MY LITTLE FRIENDS MUST HAVE FOUND A NEW HOME; CUZ THEY AIN'T HERE ANYMORE!!!
Provider response
Thank you Kim! This is an awesome review of Daniel and his exemplary service standards. We are very fortunate to have him on our team and we appreciate your business! Cheers
Carolynn Taymuree
Great service! I only wanted non toxic kid friendly products. And our tech Jonathan went over and beyond to accommodate. He was very thorough and I can see the results! Thank you!
Provider response
Hi Carolynn - Thank you for your business! We appreciate your thoughtful review of Jonathan's service delivery and hope that you consider Certech next time you or anyone you know could use our pest services. Cheers
Alvin Chang
they provide great service. friendly and professional technician.
Provider response
Alvin - Thank you for your business and this great review of our service. We strive to deliver excellent service at every opportunity given our way. If we can help in the future, please consider us again. Cheers
Jason Wizelman
Professional. Fair. And very well versed!
Provider response
Jason - Thank you for trusting Certech to resolve your termite issue! Whether it crawls, walks, or flies, we can eliminate pesky pest challenges. When pest activity arises, please consider us again. Cheers
Tanner K
Gareth did a great job getting rid of my pest problem and sealing the house off. Friendly service and went above and beyond to make sure all possible entry points to the house were blocked off.
Provider response
Tanner - Gareth is a great asset to our team and we are very fortunate to be associated with him. Thank you for your thoughtful feedback! Cheers
Bryan Whitmer
Outstanding service from Julian: he’s checked in with us across multiple visits to ensure our problems have been resolved, and is extremely willing to help out or go above and beyond to address our concerns. Highly recommend, esp if Julian is your tech.
Provider response
Thanks Bryan for this outstanding review of Julian's performance. Julian has come a long way and we are grateful to have him on our team. Please consider us again in the future. Cheers
Larry Dillard
Certech was able to send a person out the following day after making appointment, which was good as we tried unsuccessfully to eliminate the ants with multiple attempts prior. The treated inside and out which seemed to have done the trick. We only had a few stray ants for a couple of days but after a week no more ants were seen. It's only been 3 weeks, but we haven't seen any more as of yet.
Provider response
Good stuff Larry! Thank you for your feedback and 5 star review of our service specialist's performance. If we can help out in the future, please let us know. Cheers
Adam Silverblatt
Greatly appreciated our service so far - particularly the communication with, and knowledge of, Jonathan!
Provider response
Hello Adam - Thank you for taking the time to leave us a five star review. We truly appreciate your feedback and trust in us. We are very lucky to have Jonathan on our team as he continues to deliver for our valued clients. If we can help with anything pest-related in the future, please let us know. Cheers
Jeff Mannie
Also see my earlier review 5 Star on work Certech for me with an Ant problem I was not able to solve myself. Unfortunately, I had another occasion recently to need pest control services in connection with a rat problem I was having. We had used a different service provider 9 months or so earlier and had the problem under control until it wasn’t again! The earlier exclusion work that had been performed had been compromised. I had found the likely place they were getting in and had reset traps in the basement; but, because I had had such a good experience earlier with Fermin and Certech, I called them up to get their professional experience and assessment. As was the earlier case with the Ant issue, they were responsive to my call, came out within 24 hours, and just brought a huge dose of professionalism and reasonableness. I don’t know what it is with the pest business; but, I just always feel like I am being fed a bunch of scare tactics, oversold, and then left in the end too often with an ineffective solution , a long-term contract and difficulty in following up once they have the contract. That just hasn’t been the case with Certech and it stands out as different from their competitors and is also so refreshing. Fermin was as patient, friendly and knowledgeable as he had been when he came out to our house earlier for the ants, and he worked with me to acknowledge the work already done and then advise and recommend only what incrementally needed to be done. He even helped me clear the catches I had in the traps I had set and rebait them. He also confirmed my assessment on the place they were likely getting in and helped me reclose that; but, also took it upon himself to do a comprehensive search for other exclusion gaps including up on the roof when he noticed a place our oak tree was touching the house. At the end, once again differentiating themselves from their competition, there were no exorbitant charges for the visit and no hard sell for a continuing contract. He was so honest he even told me I should be fine now with how things were and just to keep monitoring the exclusion areas and check the traps now and then. And, to call them again if I ever need them. So refreshing and, once again, renewing my faith that friendly, quality, professional service is still available in our community.
Provider response
Wow Jeff - this is quite the testimonial regarding Fermin's service delivery and commitment to service excellence. Thank you for your kind words, we are grateful for the opportunity to serve you. Cheers
California Living
Daniel was on time and professional would definitely get the service again
Provider response
Danny does it again!!! Thank you for taking the time to remind us of his professionalism, work ethic, and his commitment to service excellence. Cheers
Andrew Gomes
Daniel did a great job getting rid of my ant problem I had two other companies come in before and they could not solve the problem but Daniel took care of it for me and I'm very happy how do I send it
Provider response
Wow what an awesome review of Daniel's performance. Thank you for taking the time to leave this for us. We are always here to help with all of your pest control questions or service needs. Cheers
Christine Dodier
We had a few estimates and Certech Environment Services had the best price. Plus, Justin was the only one who inspected our crawlspace. That made the difference. The technician, Jonathan, was friendly, knowledgeable, answered our remaining questions with clarity.
Provider response
Christine - thank you for your kind words, we are glad to have been able to help out with your termite issue. We are very fortunate to have Jonathan on our team. Please keep us in mind in the future for all of your pest-related matters. Sincerely - Justin and the Certech Team.
Sunny
Jose Navarro was the technician and he was exceptional, professional, personable, and a pleasure to work with. He represents the upmost high quality and standards of Certech. I recommend him for any promotion that Certech may provide. Sincerely, S Kim, MD L
Provider response
Thank you Sunny for taking the time to leave this outstanding review of Jose's service delivery. Jose is one of kind and we are very grateful to have him on our team. We appreciate your business!
Sandhya Nadadur
Daniel did an ant service at our house and was great. He was very easy to schedule with and friendly
Provider response
Hello Sandhya - Your awesome testimonial of Daniel's delivery of Service Excellence is very appreciated. Thank you for your feedback. If we can help in the future, please let us know. Cheers
Jessup Bordson
Very happy with the service - the technician was courteous and very thorough.
Provider response
Hello Jessup - Thank you so much for this amazing feedback. Julian is a great Service Specialist and we are glad to have him on our team. If we can help with any pest-related questions of service needs, please let us know. Cheers
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