Provider profile

Pest Patrol, Inc.

5 stars from 368 customer reviews · 9920 Scripps Lake Dr Suite 107, San Diego, CA 92131

  • 5 out of 5 stars
  • 368 customer reviews
  • San Diego, California
  • Open 5 days/week
5
Rating
368
Reviews
Yes
Claimed
Yes
Website

About this provider in San Diego

We realize that pests can be a hassle to deal with. Let us take patrol of the infestation quickly and affordably. Since 1982, we have been a local family-owned and operated business proudly serving residential and commercial property owners throughout San Diego County. Our pest technicians are some of the most…

Pests handledtermitesantsrodents
Praised forprofessionalfantastic resource

Rating breakdown from customer reviews

5

368 reviews

5
361
4
3
3
1
2
0
1
3

Customer reviews for Pest Patrol, Inc.

ES

Eric Stanton

4mo ago

Christian is great, works very well with our teams across multiple locations. Owners are great people too!

Provider response

Thank you so much—we really appreciate your kind words! We’re glad to hear Christian has been such a great partner across your locations, and that means a lot coming from you. We’re grateful for the relationship and look forward to continuing to support your team!

JH

Jessica Hardesty

4mo ago

I have used Pest Patrol over the last year and half, and they have been great! Highly recommend. Reasonable prices, friendly and knowledgeable team, always on time…I can’t say enough good things. I had Jesus for my recent service, and he was very thorough.

Provider response

Thank you so much for your kind words and for trusting Pest Patrol over the past year and a half—we truly appreciate your loyalty! We’re glad to hear you’ve had such a great experience with our team, and we’ll be sure to pass along your shoutout to Jesus

L

Lindsey

4mo ago

Love their services so far, I just started with them and paid for the entire year. So far I've worked with Elizabeth(admin), Carlos (servicer)and Christian(servicer) and all have been so patient, communicative and very sweet. I appreciate their attentiveness with my concerns especially with pantry moths Update: Jesus has been coming in as our servicer for the last year and he's the sweetest guy, very patient and responds to all of our requests, answering all of our questions

Provider response

Thank you Lindsey, our team is happy to help you and look forward to keeping your home pest-free for years to come.

SD

SUHA Designs

5mo ago

Adrian was super friendly, he sprayed inside the house and outside with his expertise and I would highly recommend!

Provider response

Thanks so much! We’re glad our crew could help and really appreciate the recommendation 😊

1

1lpword

5mo ago

Jesus kept me up to date on his arrival time and was very pleasant. Asked if there were any issues or concerns. Very pleased!

Provider response

Jesus is a great asset to our company and we're so glad you think the same. Thank you for the kind review and for trusting us with your home!

CC

Cheryl corrao

5mo ago

Dillan Was amazing our 1st visit . He was very thorough answered all our questions. Did an excellent job in and out with no issues. Highly recommend him. Have used Pest Control for many years for termites. They are the best..!!

Provider response

Thanks, Cheryl! We're so grateful you've trusted us with your properties and your family. We look forward to keeping your home pest-free!

MC

Mick Cupples

5mo ago

Actually, the techs were Tony the and Sonny and they did an excellent and thorough job. Very impressed with their professionalism and taking the time to explain everything to me.

Provider response

Thank you Mick! Tony and Sonny will be glad to hear it—they take a lot of pride in being thorough and making sure everything is clearly explained. We truly appreciate you trusting Pest Patrol!

JK

James Kur

5mo ago

Tyler is a very professional and for exterminator. He does a great job fumigating my home and he provides helpful suggestions depending on the season we are in. It's always a pleasure to work with him.

Provider response

Thank you for the great feedback! We’re so glad to hear Tyler continues to provide professional service and helpful seasonal recommendations. It’s always our goal to deliver thorough, reliable care—thank you for trusting us with your home!

HD

Human Derek

6mo ago

Andy is great and even helped out with the black widows that were camped out in the car that sat during summer. Boo yah. Thanks Andy and team! Really appreciate the help. I have been super pleased in our 1+ years of working with you!

Provider response

Haha this is great. Thanks, Derek! We're stoked to have you as a customer and Andy as an employee!

AH

Andrew Hyland

7mo ago

Andy from Pest Patrol was absolutely fantastic! He arrived promptly and efficiently sprayed our house for ants, ensuring thorough coverage and addressing our concerns with expertise. Andy’s professionalism and communication made the entire experience positive and reassuring. We highly recommend his services to anyone needing reliable pest control!

Provider response

Thank you Andrew

SG

Stacey Grieser

7mo ago

We called Pest Patrol and explained our issue and they sent Andy out to treat the interior and exterior of our home within 2 days. He is professional, knowledgeable, and resourceful. Not only did he answer all our questions, he even showed up earlier in the day than expected. Extremely impressed with the quality of service and reasonably priced yearly subscription! Thank you for giving us a little peace of mind!

Provider response

Thanks Stacey! We're grateful you trusted your realtor with their referral to us, and that you've trusted us with your home! Andy is a great asset and we look forward to keeping your home pest free

ME

Maizie Ehrhardt

7mo ago

Pest Patrol did a wonderful job on my home. They scheduled me quickly and Andy did a fantastic job by helping me and fixing the problem!

Provider response

Thank you so much for the kind words! We’re thrilled to hear everything went smoothly and that we were able to get you scheduled quickly. Andy will be especially happy to know his help made a difference—he takes great pride in taking care of our customers.

CS

Connie Scruggs

7mo ago

The service has been great. Tyler has been especially great! Thank you.

Provider response

We agree! Thank you!

BG

Brandon Goldberg

7mo ago

I'm happy to know Elizabeth with Pest Patrol. She's a fantastic resource and she even helped clarify a lot of requirements on a project where another company did the initial inspection. I trust her and she's always offered fantastic service. I look forward to working together with her and Pest Patrol more. Wish all agents knew what a great resource they are to them and their clients. All 5 stars are more than well deserved.

Provider response

Thank you Brandon for your kind words. We strive to provide the best service experience.

ES

Erin S

7mo ago

We came across Pest Patrol when we needed to tent our home for termites in 2013. THEY ARE THE BEST! We kept their routine service for maintenance to manage the spider situation and have since used them for our other properties and recommended them to friends and family. Christian, Andy, and Ryan are fantastic to work with and have gone above and beyond our expectations. Their office is full of kind, thoughtful folks and everyone is ready and willing to help. When we sold our home Ryan's assistance was paramount in the success of our sale. Thank you Pest Patrol, keep up the great work!!!

Provider response

Airyn, this is such great feedback, thank you. I'm very glad to hear that each extension of our company has brought you excellent experiences, and we intend to continue doing that for you and all of your friends/family! Thanks very much

RS

Rick Statler

7mo ago

Quick service!

Provider response

Thank you, Rick!

RW

ray wagner

8mo ago

Adam is a great guy. Very professional, on time, and he does a great job.

Provider response

Thanks, Ray!

LJ

Lieselotte Jaime

8mo ago

Pest Patrol is a wonderful company to deal with. Starting with their office staff, communication is clear and friendly. Tony came to my house to rodent-proof it for the winter. He was very knowledgeable and thorough. He fixed entry points into my attic that I had never even noticed. I’m delighted with the work he did!

Provider response

Thank you! We're so grateful to have Tony with his great skills and great attitude

CA

Cameron Aljilani

11mo ago

Pest patrol did a fantastic job on my house. Their initial inspection identified termite damage that wasn't evident to the naked eye. I had to remediate the damage and take action against the termites before I could refinance my house. I was under a time constraint and Pest Patrol moved quickly to accommodate my timeline. Within a few days Oscar was out at my house fixing trim and window casings. He did a fantastic job and was very conscientious with his work. He made sure to repaint all the affected areas and clean up all the trash and debris before he left. Pest Patrol recommended either spot treatment or whole house tenting and gave me flexible options depending on my budget. I opted for the whole house tenting. The subcontractor doing the tenting was fast and efficient. I was impressed with how fast they got the tent installed and removed it.

Provider response

Thank you so much for sharing this experience! We’re really glad we could help you navigate a tight timeline and find the right solution. Oscar takes a lot of pride in his work, and we’ll be sure to share your kind words with him and the team. We truly appreciate your trust in Pest Patrol.

RS

Rachel Smith (Kitten)

1y ago

no I'm not referring to the one in Arizona sweetie I own multiple homes in different locations. It was the San Diego one I was looking at with 9920 as it's address numbers.. I was thinking about buying another home out in the San Diego area and was looking for a pest control company because regardless of seeing evidence or not prior to any one moving in I believe in treatments so I have records of the last time the structures have been treated to prevent termites and usually go and treat it for other critters as well Id be really sceptical about using this pest control company especially when they are supposed to be knowledgeable experienced professionals. But on their website page on their area that's supposed to be an informative area titled: are cockroaches attracted to light or darkness they actually have incorrect information about cockroaches under that topic!!! This is what they posted: Cockroaches do not avoid light because it harms them. In fact, it’s only because they are unable to hide or evade predators when they are in open sight. For this reason, they will not dare to venture out when the light has been turned on in your home. Thus, sleeping with the light on can keep cockroaches away from your bedroom. When you leave your lights on, the cockroaches will not even try to come out. That is totally incorrect! Though yes they do prefer traveling under the safety of darkness though you won't see as many of them they have no problem coming out in the open with the lights on I CAN PROMISE U THAT!!! So when a so-called professional company posts such incorrect information on their direct website I would think long and hard about hiring them.

Provider response

Hi Rachel, <br>I found the blog post which you were referring to. It is important to note that much of the verbiage in the article includes "in general," "mostly," and other statements which speak to the typical behavior of cockroaches but acknowledges that there can be other behaviors. <br>We appreciate the feedback you have provided and will look deeper into that article to correct misinformation. We have been servicing San Diego since 1982 and would appreciate the opportunity to show you the high caliber experience we offer our customers. You can reach us at (760) 789-5889 if you'd like to find out more or clarify with a company owner. We wish you the best in your search for your next San Diego property.

KC

Katie C

3y ago

Our experience with this company has been nothing but stressful. They recently tented our neighbor's house and failed to get any of the necessary permission forms signed in order to enter our property (our side yard buts up against the backside of the neighbor's house). The workers trashed our side yard, TRESPASSED on our property with zero attempts to contact us (doorbell camera shows them forcing our gate open), and they completely tented over our vegetable planter after being told to work around it. The planter is going to have to be emptied and replanted due to the poisons used. Our gate has been damaged and it took a whole weekend to put our side yard back together. There has been zero response to multiple efforts to contact them. This company's negligence is disgusting and I would not recommend them to anyone.

Provider response

Hi Katie, <br>Thank you for your review, as constructive feedback also helps us grow. I was the original inspector and was on-site for the installation of the fumigation tent, along with the conversations regarding the yard and planter. The story reported in your reviews on multiple platforms does not match the conversations I had with the other members of your household. We take the satisfaction of our customers and all affected neighbors very seriously. We are open to further discussions with you if you would like to reach a resolution. <br><br>Thank you, <br>Eliot

MS

Mark Schneider

7y ago

I hired pest patrol to rodent proof vacuum out rodent droppings and disinfect the Attic and blowing new insulation. Pest patrol vacuumed out most of the old insulation and mouse droppings around the attic entrance. They left rodent droppings and the rest of the attic area and blue in insulation over the top rodent droppings. They do not call you back they have horrible customer service. Offered $500 off of $4,200 bill for doing nothing right.

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