About this provider in San Diego
Ian Morgan, the founder of HomeShield, had a dream of owning a company one day. Early on in his career he worked for another pest control company and saw that his ideas could really make a difference. He wanted to change the pest control industry for the better, so he got to work. In 2009, he started HomeShield Pest…
Rating breakdown from customer reviews
5
1,505 reviews
Customer reviews for HomeShield Pest Control
Nilda Sanchez Gonzalez
Great local service! They got back to me within a few hours of service request. Marcos de la Sierra in particular was very quick and extremely professional during the residential service appointment. Highly recommend Homeshield for pest control.
dtracers
Marcos De La Sierra has been super helpful in fixing my rat infestation. We keep having problems but he has been helping me clear it and is a great resource for advice on setting up my home for success!
traycee boolean
I've been using Homeshield for a while now to reduce the amount of spiders and pests around my yard and it's been pretty successful! Marcos, the field tech that came out today, was super nice and did a great job on the backyard. He even had some tips for growing tomatillos because it's been a struggle for me to keep those plants alive 😅
Susanna Rios
Marcos provided excellent service with a friendly, respectful, and professional attitude. He was very helpful and went above and beyond expectations.
Jayson Wiestling
Great customer service and friendly technicians. We had a massive spider problem and with a few visits from the technicians the problem is under control. I’m on a quarterly plan but if I see any bug activity they happily send someone out to spray again with no extra charge. I easily recommend them to friends and family.
Douglas Wallace
The best pest control service in San Diego based on my experience. Marcos is a thorough specialist. He stops the problem before it becomes a nuisance. If you’re using Homeshield Pest Control, ask for Marcos.
Provider response
Douglas, thank you for highlighting the thoroughness and proactive approach of our team. We appreciate your trust in HomeShield Pest Control.
Bianca Benner
I called Home Shield Pest control & they were out the next day! Marcos was fantastic! He helped us with both an ant problem and rodent issue. He was professional, knowledgeable, and took the time to explain everything he’s doing. The ants and rodents were gone overnight!! Thank you 😊
Provider response
Bianca, we are grateful for your kind words about Marcos and our prompt service. Your satisfaction with the results means a lot to us.
Margrethe Taylor
Love Araz. He always goes above and beyond when he services our home
Provider response
Thank you for highlighting Araz’s dedication, Margrethe. We appreciate your feedback on the service provided to your home.
Catherine Brown
Araz is an exceptional technician. He communicates with me and arrives when he says he will. He is honest, reliable, and trustworthy.
Provider response
Thank you, Catherine, for highlighting Araz’s professionalism and reliability. We appreciate your trust in our team.
Kay Muir
Marcos treated my whole house like no other technician has done before. Called before arriving, put booties on to enter my house. Very friendly and caring.
Provider response
Thank you for highlighting Marcos's attention to detail and care. We value his dedication to respectful, attentive service in your home.
mike lyon
Ryan Wilson was great! He listen to all my questions and explained exactly how everything would work. He was professional and kept things simple and straight forward. Thank you Ryan.
Provider response
We appreciate your recognition of Ryan’s professionalism and clear communication. Thank you for sharing your experience with our team.
Gorman Bentley
I hired Home Shield to sanitize the crawl space under my 120+ year old home. Over the decades, there had been various "visitors." They sub contracted the work to a company that specialized in insulation and sanitation, and returned to inspect the work. They took photos of the finished work and explained how it will help prevent future pest issues and how the odor bags take time after the sanitation in order to permeate the old wooden studs. They said they would return in three months to replace the bags, just to make sure there is no lingering odor, and at no extra charge.
Provider response
Thank you for outlining your experience with the crawl space service. We appreciate your trust and the detailed feedback about the process.
Elizabeth Palatino
He explained the process really well and listened to my concerns and addressed them fully and with understanding. My concern centers around my deaf dog and making sure my dog is safe. He did a thorough job and explained what to expect in the coming weeks. I hope he can continue to be the tech that continues the job here.
Provider response
Elizabeth, your feedback on the technician’s thoroughness and care for your dog is valued. We appreciate you sharing your experience in such detail.
joe barron
Ryan was great. He was very helpful and answered all of my questions.
R.C. Hancox
HomeShield consistently provides excellent service. 5ive 5tars for Marco, the service technician, who bravely endured triple digit heat with a smile. He reinforced the protective chemical barrier between my property and the neighboring roach infested property. Highly, I recommend HomeShield for pest control that protects home sweet home.
Provider response
We appreciate your recognition of Marco’s dedication and thorough pest control service, especially in challenging conditions. Thank you for your thoughtful recommendation.
Joe Segreto
very informative, accommodating, and knowledgeable. A true professional.
Provider response
Thank you, Joe, for recognizing our informative and accommodating approach. Professionalism and knowledge are important values for our team.
D Clot
Julio Pérez is great. Well, all the employees we’ve encountered have been so helpful and good communicators. And responsive and informative and suggestive with new solutions. Neighbors have significant changes and our pest dynamic changes too.
Provider response
We're thrilled to hear about your positive experiences with Julio and our team at HomeShield Pest Control. Your satisfaction is our priority!
James Neckopulos
Will was very thorough. Let me know where he focused his efforts and explained was done. We continue to be happy with our service from Home Shield.
Provider response
We're pleased to hear our quick response and Jose's expertise helped address your pest issue. HomeShield Pest Control prioritizes effective solutions for our clients.
Herman Miller
Evelin was quick and professional. She explained the entire treatment for our home. In addition, she made an additional appointment for us before she left for a hard to reach wasps nest. Thank you Evelin.
Provider response
Thank you, Herman. We value Evelin's dedication to clear communication and her thorough approach addressing your wasps nest concern.
Javad Zahiri
They didn't come on time and also the last time technician refused to do the interior treatment and we are seeing a lots of bugs and some rodents. UPDATE in response to the owner's reply below. I appreciate being contacted, but I want to add the full context so this response makes sense. I was actively sold this service last year with a specific promise: monthly visits through summer, then a visit every three months in fall and winter. The first year that was honored. The second year the visits stopped, and when the new technician finally came out, he refused to do the interior treatment and didn't a complete outside treatment. That is when the rodent problem started, something we never dealt with before. I was then quoted roughly $900 plus $75/month to address a problem that developed.
Provider response
Hi Javad , <br>My name is Bryana, and I’m the Customer Experience Manager at HomeShield Pest Control. We truly value customer input, it’s how we continue to improve and hold ourselves to a high standard.<br>We're very sorry to hear your experience was not typical of our 5 Star Reputation. I personally want to find out more about this, and hopefully get the chance to rectify this for us. If you would be willing, please feel free to respond to my message or contact our office and ask for me directly
Luis Gaona
Great customer service Very informative
Provider response
Thank you for noting our informative approach and customer service, Luis. Your feedback is valued by the HomeShield Pest Control team.
Stacey Fantino
Arab was a so excellent & wonderful & was very good
Provider response
Thank you for highlighting Arab's excellent work and positive attitude. We appreciate your feedback.
Rick Rule
Very professional and oersable
Provider response
Thank you for mentioning our professionalism and attention to detail, Rick. We appreciate your feedback.
Katie Faucher
This company is great! They provide much needed services, particularly flea control. We have been using them since last month. The excessive heat has brought fleas to our home. Homeshield has been diligently spraying our back yard. Unfortunately, it's not an overnight flea funeral. Fleas are difficult to get rid of. Homeshield gives their customers free unlimited treatments in between their schedled sprays if need be. Customers need to do their part also by vacuuming carpet and rugs, washing their bedding if the pets sleep on mom and dad's bed, washing all pet blankets and vacuuming their couch and chair cushions. And also bathe or shave your pets. It takes a village to get rid of fleas! FYI, there is no effective store bought outdoor flea treatment nor is there effective store bought flea treatment for pets. You need Homeshield pest control cuz this is a really bad flea season right now. They are the gangs of the bug world. Thank you, Homeshield!
Provider response
We are glad your dog is able to enjoy the yard comfortably again. Thank you for sharing your positive experience with our flea control service.
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Treatment and cost guides before you call
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