Lotus Pest Solutions

Very happy with the service we received. Extremely professional and thorough

Couldn't have better things to say about Lotus Pest Solutions! They were at my home twice as long as my previous company! The technicians that have come out the last two times have been phenomenal! It seems like with time, they are only getting better and better! I read some of the bad reviews and they couldn't be further from the truth, maybe they're from a competitor? Who knows?! All I know that Lotus has provided the best service I've had (and I've tried a lot)! Even if something pops up, they come back for free and take care of any issues! Thank you Lotus!

Great service

Great service

Castillo was courteous and hardworking.

Jovanny did a great job. Thanks, Grant

Fernando Romero

I used to be very satisfied with this new pest company until recently. The technicians were AMAZING and very thorough (come to find out none of them work for this company anymore 🚩). Lately the tech seems very rushed and in a hurry, NOTHING like before🚩. When I tried contacting customer service IT DOES NOT EXIST🚩!!! The owner seems to be non-existent or completely absent 🚩. Ended up being told that in order to cancel I have to send an email🚩. Now reading all the reviews I'm assuming I'm going to get charged to cancel service🚩. This company has gone downhill FAST. Switching to another because I'm just not happy with my last services on my property. Too many red flags for me.

Richard and Amos did an amazing job with the pest service at different times. Both were professional and efficient. They listened to my patio concerns and addressed them quickly. Thank you for your exceptional service!

Jorge was fantastic. Polite, personable, and got right to work. Thank you to Jorge.

Sales guy says one thing and then has you sign another. Moved out and was charged a cancellation fee.

Amos just showed up in our door without notice. Usually, tech either call or text me directly. I replied to Jenny Smith's email last night to please give me a call before scheduling a visit to our home because we prefer to be available and around while your technician performs the treatment in our yards. Besides our next quarterly service is not supposed to be until first week of March 2026 since the last one was Dec 2, 2025.

Jorge Nerio of Lotus provided excellent service to my house.

I had some questions regarding the service schedule and billing I have with Lotus Pest Solutions. They responded to my questions efficiently, addressed any concerns I may have had, and were able to come up with a resolution that worked for both of us. I place a high value on quality customer service and believe this goes a long way towards overall customer satisfaction.

Jorge N. from Lotus Pest. services our home in the Pt. Loma area. He always arrives with a big smile in the time frame scheduled, informs me of what type of treatment is being completed, secures my gates (I have 3 dogs) when done, and then reviews with me what he did along with any other pertinent information. Thanks Jorge!

Recently our cat started trying to get into the pantry, and we were worried he might be hearing a mouse or another problem which we couldn't see. Our technician, Fernando, listened patiently then came in to search for any evidence. When none was found, he provided two baited traps and put them in place, with instructions to remove in a few days (which we have done). Then while checking the patio he found and removed a Black Widow spider! We continue to be very pleased with the work of each of the experienced technicians we have seen. We appreciate the patient teaching and investigations as much as the special chemicals. Great service!

Fernando absolutely rocked when taking care of the place. Very professional and personable. Got the job done quickly and efficiently. I can not be more please with the woth Lotus does. Keep up the great work!!

Stay away from this company, if you have the time and energy to argue or request verifications. My review would be at NO Stars due to the front/rescheduling staff decided to end the contract and charge me the cancellation fee. No verification of contract has ended as today. After numerous email for this request.

Terrible experience - donot get fooled by the reviews. Once you sign up you are stuck for 24 months. Initial discount is your cancellation fee and that is what they aim to get out of you - Overpriced and not worth the money - Does not provide warrantly service if pests show up. Had to use another Pest control to clean up - no direct phone call .. - voicemail asking to email lotus email id which takes forver to respond - Email responses are delayed and rude - Do not expect hospitality provided during sign up - had to pay Cancellation charges even though cancellation was due to not satisfied service

I was asked to provide a Google Review during the very first technician visit prior to receiving a completed initial setup in order to judge the results of the pest control. I received a 25 hour service appointment notice from the automated text message system then responded over email asking to reschedule so the interior (garage, patio, etc.) can be treated and the technician arrived the next day anyways then proceeded unauthorized. After over 6 months of service I have since cancelled and also been charged a cancellation fee.

We had a terrible experience with Lotus. I saw rats and ants around the house, which had never happened with our previous pest control service. They pitched a more “personalized service,” but we didn’t last a quarter without infestation, which makes me wonder about the quality of the products they used. As soon as I saw a rat, we tried to get a hold of someone, but we were directed by an automated message to send an email. We sent an email which went unanswered for over a week. Additional emails and calls during that week went unanswered. Eventually, I received a text message from Albert, oblivious to our attempts to get help. He even said: “It is unfair to insinuate we’ve had poor communication,” when we have the call logs and emails on our phones. I couldn’t have felt more gaslit. Unfortunately for us, they were “backed up,” due to rain, so they wouldn’t be able to come help us until the quarterly visit was scheduled. I don’t understand how that is “personalized” service. We called our previous provider (Joshua’s Pest Control), and they were happy to assist, realizing the sense of urgency that we felt to make sure infestation was taken cared of sooner rather than later. Moreover, without notice, I hear door knocks. It was Lotus pest control coming to do their quarterly service (four days after Joshua’s had come), and the guy was oblivious to the fact that we had terminated their service prior to rehiring Joshua’s. There’s no wonder they have a $200 penalty for canceling in the first year. I hope this helps the company get their communication issues in order; that if they pitch a personalized service, they are able to deliver it; that they understand the importance of keeping infestation under control; and that if someone is thinking about giving them a try, to think twice.

400 initial and 200 a month for 20 minutes of service. Not worth it .Dewey pest control takes way better care of me there's a reason why they have been around for almost 100 years

Stay away from this company.

I can’t attest to the quality of their services, however I just had one of their door-to-door solicitors come to my house at 8:00 at night. I’ve dealt with my fair share of solicitors but that is a first.

Their rep came to my door to try and sell me their service and I had to repeat myself 3 times that i wasn’t interested because I already have another service, the young man made a sarcastic remark when leaving. I would never recommend this company when the have someone like him that represents them.