Terminix

Better to find a local company... We moved our primary residence and told them to update the billing address. The service address did not change and we did not tell them to change it. They changed the billing address to our new P.O. box as requested. They also, WITHOUT being instructed to, changed the service address to the old billing address (a home we no longer own). I repeat, Terminix did this without our permission. As a consequence they stopped servicing our property and started spr

Charged my card before performing any service. Someone was supposed to come out for an inspection first for some reason. The guy called me an hour late saying he was at the house, but I was not (since this was outside of the time he said he would arrive). The second time, the inspector never showed up and never called. When I called customer service about this, they told me they don't schedule inspections for ant service, which is what I had requested. They offered to send a technician out the n

So I’m not sure if it’s just the person killing the bugs for us being unprofessional or if it’s the whole company. They never reply or give us a heads up that they’re coming. And it’s happened 3 times during our treatment period. The lame excuse was that no one was assigned to our house so that’s why they didn’t call and give us a notice of what day and time they were gonna show up. I have a toddler so I need the heads up to put stuff away and get my toddler ready so we can be out the door and o