Provider profile

Official Pest Prevention

4.8 stars from 2,064 customer reviews · 1821 N Helm Ave Ste 155, Fresno, CA 93727

  • 4.8 out of 5 stars
  • 2,064 customer reviews
  • Fresno, California
  • Open 5 days/week
4.8
Rating
2,064
Reviews
Yes
Claimed
Yes
Website

About this provider in Fresno

Official Pest Prevention is a family-owned, licensed pest control company celebrating 20 years serving over 100,000 satisfied customers in five area codes throughout Northern and Central California. Starting with a few contacts, and only four full-time employees, our small company has grown into an

Pests handledcockroachesants
Methodswasp removalfull roach treat

Rating breakdown from customer reviews

4.8

2,064 reviews

5
1,836
4
147
3
24
2
16
1
41

Customer reviews for Official Pest Prevention

AY

Andrea Young

4mo ago

Phenomenal job! 💚 He sprayed and knocked down our 3 wasp/hornets nest that we had on our house and 1 in the area. He spent additional time spraying for the regular pest. I was honestly so happy that he cared so much! We have a very large backyard area where you could build almost build another house, but we also have 2 dogs and a cat that frequent that area, and our 13 year old son mows the lawn for extra allowance money, it would be incredibly sad to find out that our son or our pets were seve

PL

Pathos Lopez

9mo ago

Steven G is my favorite tech and he always does an amazing job. The services techs are usually amazing and nice. The reason I give this place a one start is because of the rude people in billing and scheduling. When I first called to schedule service I was told it’s $59 (at least at that time I don’t know about now) and you can call as many times to schedule service which I find to be true. However, in my experience they did not initially tell me the schedulers are not allowed to schedule s

Provider response

Thank you for sharing your experience with us, Pathos. We're glad to hear that Steven G has consistently provided you with excellent service, and we appreciate your recognition of our technicians. However, we sincerely apologize for the frustration you've encountered with our billing and scheduling

YV

Yang Vang

2y ago

This company randomly sent me a bill for $49.50, a few weeks after I called to just get a quote for wasp removal. I never signed any contract or received any service from them! I immediately called their customer service and spoke to the same sales agent who originally quoted me. I asked her why l was randomly sent this bill and expressed my concern and frustration to what could've happened if I never opened or received this bill. She had the audacity to tell me to not "speak over" her, just so

Provider response

We are sorry to hear about your experience. We have spoken to the individual you are speaking of and given them additional training to prevent this in the future. Thank you for you feedback.

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.