Provider profile

Specialized Pest Patrol

4.6 stars from 34 customer reviews · 9477 Greenback Ln Suite # 518, Folsom, CA 95630

  • 4.6 out of 5 stars
  • 34 customer reviews
  • Folsom, California
  • Open 5 days/week
4.6
Rating
34
Reviews
Yes
Claimed
Yes
Website

About this provider in Folsom

Specialized Pest Patrol provides the most affordable, experienced, and effective pest control services including Sacramento, Placer, and El Dorado Counties. We have all the Licenses needed to provide the best pest control services possible. They include Structural Pest Control Board License #5745. Qualified Pesticide…

Rating breakdown from customer reviews

4.6

34 reviews

5
32
4
1
3
0
2
1
1
2

Customer reviews for Specialized Pest Patrol

DS

derf skittlers

1y ago

Don't recommend. He showed up way earlier than agreed. I left work early to meet him. He was a no show, no call. I called left messege, no response. Next day I called and left messege, no response. It has been a week and they have not reached out to apologize or reschedule.

TW

Toney Woods

2y ago

Mike has been very helpful and professional. He explained everything, reasured me that our pets were safe and even followed up with us. Great experience with a stressful situation as renters. Highly recommended!

AR

A. Reviews

2y ago

I cant say enough good things about Specialized Pest Patrol! I have a huge fear of bugs and our technician Robert is amazing! He is friendly and thorough in removing any spider webs outside and also making sure to spray well outdoors to keep any bugs from making their way inside. Elizabeth is always responsive on the phone and very welcoming and nice. I saw some bugs in the garage between sprays, called them and Robert was out the next day. I love working with them and would recommend to anyone with pest control needs!

RB

Rachel Broome

3y ago

Technicians are nice, clean and always willing to answer any questions I may have.

HK

Hailey K

4y ago

HIGHLY RECOMMEND THIS COMPANY!! 👏 Specialized Pest Control has done an outstanding job getting rid of our bugs, especially BLACK WIDOWS! 😲 the outside of out home was being swormed by spiders and no matter how much we did they kept coming back quickly. We were in over our heads and the black widows posed a serious health risk to our family. I am ellated to say that this amazing local, family business took care of all the bugs and now we are free from worrying! Elizabeth at the office is so kind and on top of making sure our home is treated. Robert, our pest specialist worked very hard and we are so impressed with the treatment he provided. We look forward to continue working with this company and appreciate the work that they did. 🙏

KD

Katie DeSoto

5y ago

I'm very happy with the service. They are kind people and a local company. Elizabeth in their office was very professional and efficient. My service guy, I think was named Mike, I should have written it down, he was great. It's nice to have someone who will take time to explain everything to you. They sprayed yesterday and I've already found a ton of dead bugs. Ants have been out of control and I've done everything I can, but it was time to call for the good stuff! Give them a try! Support local! Go for the year plan, it's worth it!

MP

Michael Price

5y ago

Always great service and nice people too.

CS

Cindy Sobotta

5y ago

I have been with Specialized Pest for about 3 years now. Every time I’ve called they are quick to respond and send someone out right away. They are reliable, thorough, and professional.

Provider response

Cindy thanks so much for the great review and the 5 Stars both are truly appreciated.

KL

Karen Lyons

5y ago

Wonderful company!! I’ve been using them for years for general pest control as well as rodent control. My service guy Sal, is the best. He is on time, thorough, respectful of my property and assists with any pest problems that pop up.

Provider response

Karen thanks so much for leaving the 5 Stars and written review. Glad you are happy and satisfied.

CA

Chris Allen

5y ago

I have been a steady client of Specialized Pest Patrol since 2000. They are a full service pest control company handling pests from bugs to critters. Rob and his crew have consistently been dependable, on time with scheduled treatments and accommodating to special requests. One employee in particular, George, noted on our service receipt that he "sprayed for ghosts" when our little one was going through a phase. That did the trick, and I will never forget that personal touch. I recommend SPP's contracted service for regular treatments. I haven't seen a spider, cricket, etc. in my house (and very few bugs in my backyard) in years!

Provider response

Chris, you are very close to being our oldest client (in terms of years of service) and we really appreciate your loyalty. Love hearing real factual stories like yours. We really appreciate you as a long standing happy and satisfied client.

SF

Sandra Foster

5y ago

I have been using Specialized Pest Patrol for several years and I am always pleased with their work. They are timely, They are friendly, They ask if there are any new problems And when they are done it's just nice to be out in my yard knowing I won't have those problems... and the gentleman who does my yard has also become friends with my dog... it doesn't get any better than that!

Provider response

Sandra thanks so much for the 5-Stars and thoughtful review. We really appreciated it.

CG

Chelsea Gutierrez

5y ago

i have had the best experience with them Mrs. Betsy's customer service was so welcoming. i strongly believe you should you this service.

Provider response

Chelsea thanks so much for the 5-Stars.

LM

Lisa Miller

5y ago

We have been using Specialized Pest Patrol since at least 2017 and have been very happy with their service. I originally called them because we live next to a field and had a rat making herself and her babies comfortable in an exterior wall! They took care of that problem and showed us where it was getting in so we could repair the area. Now they come every two months for maintenance to prevent ants and spiders. We have not had any more pest problems. Our tech, Dennis, is always friendly when I see him and Gina in the office has always been really nice and helpful. They send an email reminder the night before our service so I know they are coming. Their prices are very reasonable compared to other services I have seen. Give them a try!

Provider response

Lisa glad you are still happy with our service after 4 years. We try and accommodate our customers and make them feel like family. We appreciate your long time trust in our services.

JL

Jimmie Lathum

5y ago

I have been using Specialized Pest Patrol for over a decade now. They are professional, knowledgeable, affordable, prompt & friendly. I give them my highest recommendation.

Provider response

Jimmie thanks for leaving a great 5-Star review. Always happy to help.

JR

John Riswold

5y ago

Sal cleaned the eaves and sprayed for pest in a timely and professional manner. Would highly recommend!

Provider response

John thanks for the 5 Stars.

SC

Stefanie Carpenter

5y ago

EXCEPTIONAL customer service and ability to handle rodents-wildlife-pests!!! HIGHLY recommend their services!!!

Provider response

Stefanie thanks so much for taking the time to leave us a 5-Star review. Really appreciate the following comment "HIGHLY recommend their services!!!"

JP

J P

5y ago

This company was used by my hoa as a “neutral third party” to inspect my mulch for cockroach issues because I have been fighting with my hoa to have my mulch replaced. Robert came by to “inspect” (he didn’t even look at the mulch, aside from one area where he stuck his finger into to check the depth), and he told me and the hoa that the mulch isn’t the issue and that the roaches aren’t living/breeding there as I have stated. He said that they are all coming from the storm drain across the street. This may be true, but I have seen the roaches coming up and out of the mulch with my own eyes. My personal pear control company also agrees that roaches are likely to be living in the mulch due to ideal conditions such as decomposing organic matter and a constant water supply from the landscaping drip system. Anyway, now my hoa is refusing to replace my mulch or do anything to it because they “received an expert opinion”. I brought up the solution of replacing my mulch with cypress or cedar which has pest repelling properties and Robert said he hasn’t heard of such a thing. A quick google search says otherwise via various scientific journals. P.s. a few weeks ago, my hoa said that Robert originally stated that my mulch is highly infested, so I’m confused.

Provider response

Jerome, we read your review about out company. While it is quite detailed we are not your pest control company so hopefully you realize that and can remove the review. We would really appreciate it.

KG

Katrina Gardea

5y ago

Specialized pest patrol is the best in the business! I’ve been a Sacramento area resident for many years now and they have always been my first choice when it comes to pest control. Living in the Sacramento area cockroaches are a HUGE problem, but having specialized pest makes them pretty much non existent!!!! (No spiders either, and I hate spiders!) The gentleman that comes to spray is extremely professional and sweet to my kids and our puppies. The office ladies, Elizabeth and Susan are always able to answer any and all questions I may have regarding our service. Their rates for service are reasonable and their services are well worth it! I recommend them 100%

Provider response

Katrina, we so much appreciate your vote of confidence. Since you have been a client then you already know our level of service and since you are a multiple year client we really appreciate your review.

B(

Brian (TheSubaruJunkie)

6y ago

Just got off the phone with Gina and scheduled a service tech to come handle my ant problem. This is after calling seven other local pest control companies. Pretty much every single place tells me the same exact thing, except the prices vary. Rob at Specialized was the only one who really listened to what I had to say and gave me input based on his experience that could tackle my problem. On top of that, the pricing structure of their 60 day program is the best priced and really cant be beat. So far their customer service and pricing can't be beat. I will follow up and let you know how well they do at taking care of my ant & spider problem. UPDATE 10/2019: I have not seen a single Ant since I called Specialized Pest Control. :D

Provider response

Brian thanks for the kind words. Let us know how Rob has handled your ant and spider issues.

C

Chelsea

7y ago

Sadly, this company has gone down hill since Gina's departure. She was amazing to work with, extremely knowledgeable and responsive to any/all issues. We have had a 12 month contract with Specialized Pest since Sept. 2018 and will be switching to a different company this month. Any responses I receive (if at all) are short, inaccurate (getting dates wrong, payments, etc.) and overall disappointing. I feel like I am speaking with a child rather than a professional, leaving me to do most of the work myself. At this very moment, I don't even know if someone is coming for our "scheduled" appt. but I've been here waiting for 2 1/2 hours. (P.S. They are still using Gina's email in all communications so I have no idea who I have been dealing with over the past few months). **I would like to add that the exterminators themselves are still great. This is not a reflection of their work at all, this is 100% an office/management issue and this isn't a review I ever wanted to leave.

Provider response

Chelsea we are very sorry that you had to leave a review like this. Gina worked for us for over 15 years and was a valued asset. We are not even sure why she left. We are working as fast as we possibly can to find and train a replacement. Tt's not easy so please be aware that this took us by total surprise and we are trying to rectify the problem.

LM

Lena Moss

7y ago

We've been a customer for 7 months now And they've always shown up and have been so kind and professional. Easy to talk to and do a great job knocking down webs. No problems with ants or other creepy crawlies either.

Provider response

Lena, thanks for your review we love hearing from our clients and your 5-Star review put a small on our face knowing we are doing a great job.

A

Ashley

8y ago

They took care of a bad cockroach problem we had to deal with and made me feel at ease. George is professional, patient and thorough and Gina is always available to answer my questions and make sure our next appointment takes care of what we need. I wouldn’t use anyone else! Highly recommend for any pest issues.

Provider response

Ashley thanks for your high praise we pride ourselves on doing 5-Star work. thanks again for the review.

CK

Christina Kraker

8y ago

Robert came out the same day we called -- literally within 2 hours of our request for service. He was very thorough with his inspection and handled our issue right away. Highly recommend this company.

Provider response

Christina, thanks for the 5-Star or thumbs up review. You matter as a client so we are always excited to see and read a review like yours be posted.

DM

Denette Murray

8y ago

Exceptional customer service! Gina is a pleasure to talk to! Inspector was very knowledgeable! Very easy company to work with will definitely recommend and be using service again if need be!

Provider response

Denette, we welcome your input and want to thank you for your very kind words.

GD

Geoff Dawe

9y ago

Gina, Brian and George are great to work with. Have used them for 10 years and could not be happier.

Provider response

Geoff, good to hear from you. Guess we owe you a 10 year badge!

T

TheGuitarman808

9y ago

Specialized Pest has given me excellent service over the past 8 years and I'm very happy with them. They take care of our rentals as well as our own residence. Their customer service is the best, and their quality of service can't be beat! They have such a such a helpful and knowledgeable staff. Gina and George always takes good care of us. Their good customer service attitude is next to none. I will always recommend them to all my friends, family and associates. I wouldn't know what I'd do without them. They won't disappoint you.

Provider response

TheGuitarman808, thanks for the following "They take care of our rentals as well as our own residence. Their customer service is the best, and their quality of service can't be beat! They have such a such a helpful and knowledgeable staff." We love having long term clients like you. Thanks again for the review.

LM

Lorna Martinez

9y ago

I have been using them for 10 years and I have been on a maintenance program and I have never had any problems and I'm sure if I did, they would be right out! You can't go wrong with these guys. Friendly, efficient and affordable.

Provider response

Lorna, thanks for your review look forward to seeing you again soon. Your 5-Stars mean a lot to us.

JS

Jim Serre

9y ago

Been with Specialized for years at 3 different homes, reasonable pricing and exceptional customer service. I always know exactly when they are coming to service our ranch.

Provider response

Jim thanks for your thoughtful review. always a pleasure doing business with you. Love the 5-Stars.

KH

Kristen Hight

9y ago

Gina in the office is great to work with! Wonderful customer service and reasonable pricing. They are quick to respond to pest emergencies (ants) and always very friendly and helpful. I've been a customer for over 6 years!

Provider response

Kristen, thanks for the following comment "Wonderful customer service and reasonable pricing." It's clients like you that make our job rewarding.

AW

Asia Wyatt

9y ago

Specialized Pest has great prices for their excellent service. I've been with them for 8 years now and have been very happy with them. Their customer service is the best. It's nice when you can spend your money on a quality service with such a helpful and knowledgeable staff. I recommend them to all my friends!

Provider response

Asia, thanks for your referrals we really appreciate them. "I recommend them to all my friends!" Till next time!

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