About this provider in Van Buren
We are thrilled to provide specialized programs for Turf Fertilization and Weed Control, Tree and Shrub Care, Aeration, Overseeding, Bare Ground Treatments, Tree Insect and Disease Control, Army Worm Control, Grub Control, Fungus Control, and expert personalized recommendations from our experienced Turf Care and Pest…
Rating breakdown from customer reviews
4.9
367 reviews
Customer reviews for Turf & Pest-Pro USA
Eddie Baldwin
Service was great! Yard filled in nicely this year! Ivan always is informed and helpful! Now if I could get him to mow it too!🤣
Provider response
Thanks for the review! Have a great day!
genia peerson
Responsive and friendly. Carefully covered the agreed to area.
Will Conrad
Grass always looks amazing through the growing season… Much better than my neighbors who spent twice as much every year.
Jeannette Neal
Very thorough and professional e
JamesR
Kolton C. Did a great job on the treatment today, he completely treated the yard all the way to the edges of my property.
Provider response
We would really love some rain! Thanks so much for the great review, we are happy that you are happy!
Christine Achterberg
Pleasant and responsive to our needs
Lois Wade
Kolton just treated my yard he was very nice, polite and informative. He quickly did the work and let me know about charges.
Tommy.RoseMarie
Kolton seems knowledgeable and listened He concentrated on the application andxwas careful.
Shayla Johnson
Turf Pro has been paid to treat our lawn since June 2024 (21 months) and we still have a large amount of weeds in our front lawn. It looks like they have been treating the back and side and just cutting corners and not doing the full lawn. I have complained twice in the last two weeks and they say that they will come spray but haven’t yet. Not only does it look bad but it is causing me to have to mow my lawn even though the grass hasn’t started growing.
Neal Sutterfield
Chris and turf pro keep my yard looking great
Carol Ann Carney
Did a great job. Helped out with my weed problem in my rock bed.
Jackie Lemley
Thank you Chris for taking care of my yard today! I was home and I know you didn’t miss any spot in the yard.
Puppy Gamer
Didn’t cover the backyard area at all, all I see is only going for 6 lines for the entire backyard
Provider response
Thank you for your feedback. Please know our machines are hydraulically driven and are able to broadcast the product 15 feet in all directions; therefore, it often only takes a couple of passes through a yard to achieve full coverage. If you have further concerns please contact our office directly. We are honored to partner with you and want to ensure that you are pleased with the services we provide.
Barbara Eckelhoff
I didn't see that the back yard was treated.
Provider response
Hi Barbara, the backyard was treated as part of your regular lawn treatment program. If your technician is ever unable to access the backyard for any reason they will leave a note on your after-service email so that you may contact the office to schedule a return visit to treat the backyard. Your satisfaction is important to us. We will reach out directly to you to make sure everything is great with your treatments. We appreciate you.
DODO16
I have one part of the lawn that is sloped heavily and has a ton of weeds, including one that was 2 foot tall, I think it’s because they are not treating it. Also, yesterday they tore up a new area where we are trying to get grass to grow with their small vehicle that they use to spread the chemicals. Would prefer the whole yard be treated and maybe more of it on foot if that means no damage to the lawn.
Provider response
Hi DODO16, We would love to get this issue resolved for you. Please email us directly at customerservice@turf-prousa.com with your Name and Address. We are more than happy to schedule a free service call to address your concerns and get a game plan to help create a lawn you love. Looking forward to hearing from you. Thanks so much!
Lisa C.
I told them not to ask for a review. Zero! The tech left a card, a sign and the side gate wide open allowing my dogs to escape. He did apologize. The company did not follow up. And no one from the company helped get the dogs back. They aren't worth the cost.
Provider response
Lisa, thank you for speaking with me on the phone today regarding the oversight of leaving the gate open. We sincerely apologize that is occurred and have removed the charge for this service done on 9/15/25. We know how important dogs are and we will make every effort to not allow this to happen again to your or any other customer. We appreciate your business and deeply value our partnership with you.
Nick Holman
I question spot spraying for weeds..these are not new
Provider response
Nick, Thank you for sharing your feedback. We take all customer concerns seriously and want to provide some clarity for you and others reading.<br><br>Your most recent treatment was completed just three days ago. With post-emergent applications, visible results can take 14–21 days for weeds to yellow and decline. It’s normal not to see immediate results in the first few days after treatment.<br><br>Additionally, pre-emergent barriers can sometimes break down more quickly near edges, driveways, or disturbed soil, which is why occasional breakthrough is possible even with a consistent program. <br><br>We stand behind our service and always want to make sure our customers are satisfied. If you notice weeds beyond the expected response time, please reach out directly so we can inspect and, if needed, retreat. <br><br>We appreciate your loyalty to Turf and Pest Pro USA with over five years of being a customer, we are truly honored to partner with you.
Sydnee
Whoever drives the truck with license plate AEY 34T needs a driving lesson. He continuously tail gated me from fort smith to Greenwood last night even though I was already going 5-10 mph over the speed limit the entire time. Even when I changed lanes to get out of his way, he moved over and continued tail gating me.
Provider response
Hi Sydnee, thanks for reaching out. We will make sure we address the situation and handle accordingly. Sorry for any inconvenience and I hope you have a great weekend.
Jonathan Marston
Seems like they have a one-size-fits-all approach to lawn treatments that's great for weed control, but tends to put killing weeds above overall lawn health. Fine if you already have a thick lawn, but bad news if your lawn is thin or patchy. Told them to talk to me before the next treatment so we could talk about my concerns, but they just went ahead and did their thing when I wasn't home one day.
Provider response
Jonathan, we appreciate all feed back when it comes to our services, so thank you for taking time to leave us a review. As I reviewed your account in our system, I noticed that we were only able to get on your lawn and treat it twice this year (of the 7 rounds we were scheduled to do), not due to anything on the side of Turf & Pest Pro USA, once in June and the other just a few days ago. We do have a process we follow and then can deviate from the process to better the lawns when needed, but only being on your lawn twice this year, once being in the last couple of days when everything is dormant, wouldn't allow our technicians a great opportunity to see or diagnose a problem. Also, after reviewing your account, I see you have been a customer from 2019-2022 with no service calls entered from either the technician or from the customer. We definitely strive to provide a quality service for all our customers and know that each and every yard can be different depending on soil conditions, tree/shade issues, sloped vs flat yards and many other conditions. Communication is key to our job, both from us to the customer and from the customer to us, as at most we are at the property 7 times a year. With the customer seeing their property daily they are able to relay any specific needs or concerns to us at any time. I apologize that no one got in touch with you before the last treatment, unfortunately I don't see a note anywhere that says contact you before hand, so our technician wouldn't have known to do so, since your account didn't have a note and is not listed as a call ahead, therefore I do apologize for us not being in touch with you before then. I will make sure we stop by and check out the yard this week. Lastly, I will follow up by email with the specific details on your account, to better explain some of the situation. Thank you again for your time and for your feedback. We at Turf & Pest Pro USA hope you have a blessed day.
Kimberly Dawn
I do not recommend. We’ve used them since we purchased our VB home in 2020, aside from the condition of our lawn with the weeds, the final straw was the 60$ grub treatment that consisted of a worker walking around our flower beds by the front door and sprinkling or spraying (couldn’t tell as we were watching it on video) right inside the edge of the beds. That was it….the invoice said they treated my lawn for grubs. Just not worth it to me.
Provider response
Kimberly, I hope your week is going well. Thank you for your feedback as all feedback is important to us, as we strive to continually provide a service second to none in our industry. I'm attaching my email to this message, if you would, I would love to get your account info with us to be able to review your account to properly follow up. Again, replying and not knowing all the information on the account could leave some grey areas in a response, so if you would, email your account info to me at Nathan@turf-prousa.com and I would love to follow up with you. Again, we thank you for the feedback and apologize for not meeting your expectations. Have a blessed day!
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Treatment and cost guides before you call
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