Elite Pest & Termite Inc.
Verified4502 Industrial Dr, Fort Smith, AR 72916
Open 5 days/week
Rating Breakdown
4.9
★★★★★406 reviews
Customer Reviews (30)
Absolutely fantastic, Brad was an amazing tech and happily answered all of my questions
Response from Elite Pest & Termite Inc.
Thanks Kyle! We really appreciate the great review.
A very nice young man, Dakota, who I’ve not met before came to spray inside and outside my home. A very pleasant man. As all the Elite employees have been
Response from Elite Pest & Termite Inc.
Thank you Helen !! We really appreciate such a great review.
Elite completed my yearly inspection in a quick and efficiently. The tech Titus was personable and answered my questions.
Response from Elite Pest & Termite Inc.
Thank you Laura! We really appreciate such a great review.
This company is top notch. Always polite on the phone, great employees and on time for the appointment. Highly recommend!
Response from Elite Pest & Termite Inc.
Thank you Mindy, we appreciate such a great review!!
Great customer service, from the phone calls, to the estimate visit, to the actual treatment! Also, very reasonably priced!
Response from Elite Pest & Termite Inc.
Thank you Laura !! We really appreciate such a great review.
The techs we’ve worked with have always been polite, professional and easy to work with. They are patient with our two crazy beagles as well.
Response from Elite Pest & Termite Inc.
Thank you for the great review! Our technicians are all dog loves and enjoy them.
I have had Elite Pest Termite spraying for bugs inside and out for the last 4 years. They originally came out and put out sticky sheets to see what kind of bugs I had. Now they spray every 2 months. What ever they used did not hurt my cat but it takes care of the bugs. They cost less than others who contacted me. Thank you Elite. I appreciate your service.
Easy to schedule, arrived on time, took time to answer my questions. Thank you, Dakota
Response from Elite Pest & Termite Inc.
Thank you Alice for the great review!
Great customer service and have not had any issues with pest since starting service.
Response from Elite Pest & Termite Inc.
Thank you Morgan ! We really appreciate such a great review!
The tech is always on time.. very professional.. does an excellent job. We highly recommend Brad.
Response from Elite Pest & Termite Inc.
Thank you ! We appreciate you taking the time to leave us such a great review.
Arrived exactly on time. Extremely thorough. Polite abd friendly, but not overly friendly!
Response from Elite Pest & Termite Inc.
Thanks Lynn. We really appreciate such a great review !
Our technician is the absolute best.
Response from Elite Pest & Termite Inc.
Thank you Janet ! We really appreciate the great review! Thanks for being such a great customer.
I have been very happy with Elite pest control since I switched to them from Terminex.
Response from Elite Pest & Termite Inc.
Thank you Mr. Chastain. We appreciate you and that you took the time to leave us a great review.
Service is great they send you pictures of what they did. I recommend 100%.
Response from Elite Pest & Termite Inc.
Thank you Elizabeth for the great review! We really appreciate it.
Friendly and thorough personnel
Response from Elite Pest & Termite Inc.
Thank you Karla ! We appreciate the great review.
Always amazing service and friendly professional people.
Response from Elite Pest & Termite Inc.
Thank you for the great review !
We’ve used Elite Termite and pest control for 20 years and have always been pleased with their professionalism, timeliness and cost of having a termite policy.
Response from Elite Pest & Termite Inc.
Thanks Mr. Howard ! We really appreciate such a great review and you being such a loyal customer for so many years.
Easy to deal with and always a prompt response and on time to do annual inspection
Response from Elite Pest & Termite Inc.
Thanks Kevin, we appreciate the great review !
Friendly techs and a responsive office
Response from Elite Pest & Termite Inc.
Thank you David for such a great review!
Very knowledgeable and friendly, I think that they really know there stuff at a good price.
Elite came out for a flea treatment charged over $350 for treatment of the house and yard. We treated our pets the same day and followed the instructions of the tech that came out. Days later the fleas returned. We were told that the treatment had a lasting effect and that the chemicals would continue to work. We even treated the pets a second time. When I called back 2.5 weeks later to tell them that the treatment failed, they told me that I would have to pay full price for another treatment because I was out of the 10 day warranty period. The warranty period was not brought up at any time during scheduling or when the tech came out. Their follow up customer service is very poor and unhelpful. I will not be using elite in the future.
Response from Elite Pest & Termite Inc.
Mr. Yother,<br>I am sorry the flea treatment didn't live up to your expectations. However rural country living and the abundance of wildlife that you have in your area will make controlling fleas very difficult. Now that you have started treating your pets, you should see an improvement and reduction of fleas.
Response from Elite Pest & Termite Inc.
Ms. Clark, I'm not sure why you would leave a review like this. We have no record of you being a customer of Elite
Response from Elite Pest & Termite Inc.
Interesting.....Not even a customer.
Speesy service, friendly, sociable workers.
Just FYI they do not do yearly inspections when you pay for a termite policy. Got into an argument with the office lady and wanted to switch to a different company but it would cost too much money so I kept them and sent a check and apparently "they didn't get it". Went to pay my renewal this year and found this out. I have the carbon copy where I sent the check but that's not good enough to work with me. Now I have to pay someone else another few hundred to get another policy. Absolutely ridiculous service.
Response from Elite Pest & Termite Inc.
When a termite renewal isn't paid for two years, there is no inspection to be done and the customer called and requested the account be cancelled back in 2017.
Contact Information
Phone
+1479-226-3212Address
4502 Industrial Dr, Fort Smith, AR 72916
Website
elitebugs.comHours
Services
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