Elite Pest & Termite Inc. - pest control

Elite Pest & Termite Inc.

Verified
★★★★★4.9(406 reviews)

4502 Industrial Dr, Fort Smith, AR 72916

Open 5 days/week

Pests handledpets
Praised forprofessionalpolitegreat customer service

Rating Breakdown

4.9

★★★★★

406 reviews

5
395
4
5
3
2
2
0
1
4

Customer Reviews (30)

KW
Kyle Wittkamp7d ago
★★★★★

Absolutely fantastic, Brad was an amazing tech and happily answered all of my questions

Response from Elite Pest & Termite Inc.

Thanks Kyle! We really appreciate the great review.

HD
Helen Deitschman8d ago
★★★★★

A very nice young man, Dakota, who I’ve not met before came to spray inside and outside my home. A very pleasant man. As all the Elite employees have been

Response from Elite Pest & Termite Inc.

Thank you Helen !! We really appreciate such a great review.

LK
Laura Kempe12d ago
★★★★★

Elite completed my yearly inspection in a quick and efficiently. The tech Titus was personable and answered my questions.

Response from Elite Pest & Termite Inc.

Thank you Laura! We really appreciate such a great review.

TK
Tara Kifer13d ago
★★★★★

M
Mindy14d ago
★★★★★

This company is top notch. Always polite on the phone, great employees and on time for the appointment. Highly recommend!

Response from Elite Pest & Termite Inc.

Thank you Mindy, we appreciate such a great review!!

LA
Laura Allen15d ago
★★★★★

Great customer service, from the phone calls, to the estimate visit, to the actual treatment! Also, very reasonably priced!

Response from Elite Pest & Termite Inc.

Thank you Laura !! We really appreciate such a great review.

CL
Chastain Lori25d ago
★★★★★

The techs we’ve worked with have always been polite, professional and easy to work with. They are patient with our two crazy beagles as well.

Response from Elite Pest & Termite Inc.

Thank you for the great review! Our technicians are all dog loves and enjoy them.

TL
Tricia Lawrence25d ago
★★★★★

I have had Elite Pest Termite spraying for bugs inside and out for the last 4 years. They originally came out and put out sticky sheets to see what kind of bugs I had. Now they spray every 2 months. What ever they used did not hurt my cat but it takes care of the bugs. They cost less than others who contacted me. Thank you Elite. I appreciate your service.

AW
Alice Welch25d ago
★★★★★

Easy to schedule, arrived on time, took time to answer my questions. Thank you, Dakota

Response from Elite Pest & Termite Inc.

Thank you Alice for the great review!

MM
Morgan McKinzie27d ago
★★★★★

Great customer service and have not had any issues with pest since starting service.

Response from Elite Pest & Termite Inc.

Thank you Morgan ! We really appreciate such a great review!

CG
Carter Glidewell28d ago
★★★★★

ST
SANDRA TEMPLE1mo ago
★★★★★

The tech is always on time.. very professional.. does an excellent job. We highly recommend Brad.

Response from Elite Pest & Termite Inc.

Thank you ! We appreciate you taking the time to leave us such a great review.

LD
Lynn De Soto1mo ago
★★★★★

Arrived exactly on time. Extremely thorough. Polite abd friendly, but not overly friendly!

Response from Elite Pest & Termite Inc.

Thanks Lynn. We really appreciate such a great review !

JK
Janet Kindy2mo ago
★★★★★

Our technician is the absolute best.

Response from Elite Pest & Termite Inc.

Thank you Janet ! We really appreciate the great review! Thanks for being such a great customer.

NC
Nick Chastain3mo ago
★★★★★

I have been very happy with Elite pest control since I switched to them from Terminex.

Response from Elite Pest & Termite Inc.

Thank you Mr. Chastain. We appreciate you and that you took the time to leave us a great review.

EC
Elizabeth Cardona3mo ago
★★★★★

Service is great they send you pictures of what they did. I recommend 100%.

Response from Elite Pest & Termite Inc.

Thank you Elizabeth for the great review! We really appreciate it.

KH
Karla Heard4mo ago
★★★★★

Friendly and thorough personnel

Response from Elite Pest & Termite Inc.

Thank you Karla ! We appreciate the great review.

D
Denzeljolliff4mo ago
★★★★★

Always amazing service and friendly professional people.

Response from Elite Pest & Termite Inc.

Thank you for the great review !

HN
Howard Norman4mo ago
★★★★★

We’ve used Elite Termite and pest control for 20 years and have always been pleased with their professionalism, timeliness and cost of having a termite policy.

Response from Elite Pest & Termite Inc.

Thanks Mr. Howard ! We really appreciate such a great review and you being such a loyal customer for so many years.

BM
Becky McGuire4mo ago
★★★★★

KS
Kevin Stansbury7mo ago
★★★★

Easy to deal with and always a prompt response and on time to do annual inspection

Response from Elite Pest & Termite Inc.

Thanks Kevin, we appreciate the great review !

DJ
David Jessurun1y ago
★★★★

Friendly techs and a responsive office

Response from Elite Pest & Termite Inc.

Thank you David for such a great review!

JB
Jeff Been1y ago
★★★☆☆

Very knowledgeable and friendly, I think that they really know there stuff at a good price.

TJ
Trillas Johansen2y ago
★★★★

BY
Ben Yother3y ago
☆☆☆☆

Elite came out for a flea treatment charged over $350 for treatment of the house and yard. We treated our pets the same day and followed the instructions of the tech that came out. Days later the fleas returned. We were told that the treatment had a lasting effect and that the chemicals would continue to work. We even treated the pets a second time. When I called back 2.5 weeks later to tell them that the treatment failed, they told me that I would have to pay full price for another treatment because I was out of the 10 day warranty period. The warranty period was not brought up at any time during scheduling or when the tech came out. Their follow up customer service is very poor and unhelpful. I will not be using elite in the future.

Response from Elite Pest & Termite Inc.

Mr. Yother,<br>I am sorry the flea treatment didn't live up to your expectations. However rural country living and the abundance of wildlife that you have in your area will make controlling fleas very difficult. Now that you have started treating your pets, you should see an improvement and reduction of fleas.

TC
Tina Clark3y ago
☆☆☆☆

Response from Elite Pest & Termite Inc.

Ms. Clark, I'm not sure why you would leave a review like this. We have no record of you being a customer of Elite

SR
stan rogers4y ago
☆☆☆☆

Response from Elite Pest & Termite Inc.

Interesting.....Not even a customer.

CH
Charles Highsmith6y ago
★★★★

Speesy service, friendly, sociable workers.

JW
Jacky-David W. Belt6y ago
★★★☆☆

S
Samantha8y ago
☆☆☆☆

Just FYI they do not do yearly inspections when you pay for a termite policy. Got into an argument with the office lady and wanted to switch to a different company but it would cost too much money so I kept them and sent a check and apparently "they didn't get it". Went to pay my renewal this year and found this out. I have the carbon copy where I sent the check but that's not good enough to work with me. Now I have to pay someone else another few hundred to get another policy. Absolutely ridiculous service.

Response from Elite Pest & Termite Inc.

When a termite renewal isn't paid for two years, there is no inspection to be done and the customer called and requested the account be cancelled back in 2017.

Contact Information

Phone

+1479-226-3212

Address

4502 Industrial Dr, Fort Smith, AR 72916

Website

elitebugs.com

Hours

Mon8:00–17:00
Tue8:00–17:00
Wed8:00–17:00
Thu8:00–17:00
Fri8:00–16:00
SatClosed
SunClosed

Services

online estimates

Frequently Mentioned

inspection 29job 21price 21home 18questions 17termites 12treatment 9tech 9
Call for Free Quote

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