Provider profile

Ozone Pest Control

5 stars from 471 customer reviews · 31547 N Marshall Dr, Queen Creek, AZ 85142

  • 5 out of 5 stars
  • 471 customer reviews
  • Queen Creek, Arizona
  • Open 5 days/week
5
Rating
471
Reviews
Yes
Claimed
Yes
Website

About this provider in Queen Creek

Ozone Pest Control is a trusted, family-owned pest control company serving Queen Creek, San Tan Valley, and the East Valley. Since 1997, we’ve provided reliable solutions for scorpions, termites, rodents, weeds, and common household pests. Our licensed technicians use safe, effective treatments to protect your home…

Pests handledtermites
Praised forprofessionalfriendlyreliable
Methodsozone
Safetysafe & comfortable

Rating breakdown from customer reviews

5

471 reviews

5
464
4
3
3
0
2
0
1
4

Customer reviews for Ozone Pest Control

MH

Marion Hendrix

4mo ago

Because of the continuous issues with scheduling and arriving within their own given timelines I can’t give them a 5 star

Provider response

Mrs. Hendrix our apologies for today was met with an almost 25% off your bill BEFORE this review.<br>The only thing we recommended to the tech, was he should have called you to let you know he was running 15 minutes behind.<br>We can do better. We will do better.<br>Thank you.<br><br>

BM

Barbara Mayer

4mo ago

This was first visit for bug and front yard weed application. We were very pleased with the service and the technician. Everything was very professional.

CB

Childcare Business University

4mo ago

Ozone Pest Control Is The "One & Only" Pest Control Company You'll Ever Need! Their Application of Pest Control lasts longer than any other Pest Control Company. They use the "Best Products" applied by the "Best Crew" that all together equals the "Best Results" along with the"Best Customer Service"! The Owners, Harry & Susan, are Amazing Examples of Business Owners who Truly Care for their Customers & Community! God Bless Ozone Pet Control for helping keep "The Kyle" Family Safe & Comfortable in their House!

JW

John Weber

4mo ago

The two representatives were very polite and professional.

BR

Brandi Robertson

4mo ago

I love their services they are amazing!!! They always do a great job of thoroughly taking care of our home From bugs. 🐜

Provider response

Thank you so much for your trust in us. With so many companies out there, we appreciate your continued support.

RL

Rebecka LaRue

4mo ago

We had our yard serviced today for weeds! The last time we had our yard done was two years ago. We didn’t have weeds hardly pop up until this year. Great service and I have loved not dealing with weeds. Very affordable!

Provider response

Thank you for the Wonderful review. Thank you for your continued support with Ozone Pest Controls weed service program. When customers follow our recommendation after we spray they typically get 1 year with no weeds and it comes with a 6 month warranty. So to get 2 plus years isamazing.

AK

Amy Kincade

4mo ago

Monthly service by Ozone is the best! They are reliable and friendly!

Provider response

Thank you for your wonderful feedback, Amy! We’re thrilled to hear that you find our monthly service reliable and friendly. Your satisfaction is our top priority, and we look forward to continuing to serve you!

BS

Bonnie Steedman

5mo ago

We were due for Termite treatment & glad Harry & team provided excellent service & communication. We are now also on Ozone schedule for pest control.

Provider response

Thank you Bonnie for this wonderful review and the opportunity to prove why so many people trust us with other areas of Pest Control services.

CL

c lorenz

5mo ago

He let me know when he was on his way. Took the time to listen and answered my pest problem and questions. He made sure I was good to go and if I had any other issues I could call the office.

Provider response

This IS Ozone standard.<br>This IS what we train and require all of our Technicians to do.<br>You are a very important part of the Ozone Pest Control family now and if we ver slip, dont hesitate to call, so we can make it right.<br>Thank you for your review!

KN

Kelly N

6mo ago

They spray my home every month and are reliable, friendly and professional

Provider response

Thank you Kelly for the Kind review. Can you let us know what the name on the account is, so we can forward this to the tech.

CP

chris pakeltis

6mo ago

I called and got a next day appointment. My husband said he was very thorough and explained everything to him. They are coming back to do the treatment

Provider response

A thorough inspection is always necessary to provide the best control. Thank you for trusting us to do that.

RT

Robert Thorpe (the_googleguy)

6mo ago

We use them for regular pest control service at our home, and they’ve always been professional. We’ve had a great experience with this company.

Provider response

Thank you Mr. Thorpe. We are a family owned business that believes our service should keep you as a customer and not a contract. We understand there are many companies to choose from and greatly appreciate every one of our customers.

GO

Gerald Olson

6mo ago

Ozone was prompt, professional, and completed the job leaving no mess or cleanup needed. I would highly recommend Harry and his team. They know what they are doing due to many years in the business.

Provider response

Thank you for the 5-star rating, Gerald. We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again.

DP

Donna Poliquin

6mo ago

Very Professional , on time and reasonable and Price

Provider response

Awesome. Thank you for the review.

CN

Chris Ngo

6mo ago

Communication, scheduling and service are still as great as when I started using them over 10 years ago. This is the second house we needed to treat for termites. Harry and his team are thorough as ever.

Provider response

Thank you Chris. We sppreciate your returned business and referrals. We will continue to strive to be the best Pest Control company for our customers.

AW

Andy Wilkinson

6mo ago

Ozone Did an amazing job for me removing a family of rodents. Very timely and very professional, I would highly recommend Ozone!!!

BM

Brian McFadden

7mo ago

Outstanding service!

Provider response

Thank you, Brian! We’re thrilled to hear you had an outstanding experience. We appreciate your kind words and look forward to serving you again.

JB

Jacqueline Butler-Diaz

8mo ago

So far, so good with our intro appointment with Harry and team who did an evaluation and appraisal for mitigation of our termite problem. He explained the process thoroughly of what they would do and what chemicals would be used. He has an impressive business and highly recommended. NOTE AFTER SERVICE: Thank you for your very professional and thorough service. And thank you for coming out on a saturday during a very busy time for your company. We appreciate the quality of your company and service.

Provider response

Thank you for your kind words and for taking the time to share your experience with Harry and the team. We are glad to hear that the evaluation and appraisal process was thorough and informative. Your recommendation means a lot to us, and we look forward to helping you with your termite issue. If you have any further questions or need assistance, please feel free to reach out.

KG

Karen Goard

9mo ago

Ozone is a fantastic pest service! We have been with them for over 15 years and NEVER have pests. Highly recommend even if you don't have pests. They can keep it that way for a fair price. Ditch your guys and go with my guys they are better! Take the challenge you won't go back

Provider response

Thank you for your amazing review, Karen! We’re thrilled to hear that our service has kept your home pest-free for so many years. Your recommendation means a lot to us, and we appreciate your trust in our team. We're committed to providing the best service at a fair price. Looking forward to continuing to keep your home safe!

AA

Adrionna Alderman

10mo ago

Used them regularly for 4 months, after seeing multiple spiders after being sprayed i called a different company to come take a look. Only to find out my house has an entire spider nest outside that Ozone did nothing about. We also had a recurrent ant problem in our backyard that they “took care of” to have the ants come back 2 weeks later. the new company also found the culprit of the ant hill and fixed the issue. DONT use this company they obviously don’t know what they are doing, not to mention every time you call the woman who answers gives horrible attitude. If you want a company that actually deals with bug issues contact simply green pest control.

Provider response

Although we strive to do our best with every single customer, and even though we have hundreds of 5 star reviews showing very happy customers, it is the negative reviews that we learn the most from.<br>Thank you for your business. We wish you the best. God bless.

AK

Andra Kunz

2y ago

Just started with ozone. Family owned, good and fair business practices!

Provider response

Thank you for your feedback, Andra! We are thrilled you've chosen Ozone Pest Control and that you're pleased with our services so far. We aim to continue providing great and fair services.

M

Mark

2y ago

After being a customer for almost 20 years, I called to get service ASAP because my wife was freaked out because we had cockroaches in the kitchen. The worker are fine but the lady that owns the company doesn't know what customer service is, she's always annoyed and acts like we should be grateful she Answered the phone. After listing the hassle that SHE would have to go through she said she would get somebody out there...As soon as she could, she got somebody out there a WEEK later.. Then recently they raised their prices and that sparked me finding a different company. There are too many other companies to put up with terrible customer service.

Provider response

Hello Mark, my name is Harry and I am the ONLY owner of this business. After almost "20 Years of Service" I would never expect this from you. <br>I am very sorry, but yes we had to raise prices. Every business expense has gone up. We have tried and tried over the years to cover these expenses, but just cant make it work anymore. We hate raising prices on our customers.<br>You were raised 5.00 during the almost 20 years of service. <br>I am very sorry to see you go, and would gladly take you back at our current rate.<br>

MB

Margi Brangan

2y ago

Good communication about service day and time. Consistent and responsive to questions.

Provider response

Thank you so much Margi. I just noticed you have been a customer of ours since 2017!! Thank you so much. Not everyone can be as accommodating as Amazon, but we try. Thank you again for the review, and more importantly the years of service.

RC

Renee Crenshaw

3y ago

I have been using Ozone for about a year. I called them to address my scorpion problem. Since they have been servicing my house, the only scorpions I have seen are dead ones. I also like that they ask if I have been having issues with pests/bugs before they spray & if there are any areas they should target.

Provider response

We don't take anything for granted. If there is another issue we can resolve when we are there, we try to take care of it as well. Thank you so much for your review and your business.

KO

Karen Ofstedahl-Morehouse

3y ago

Dishonest. Treated our home in AZ while we were out of state most of the year. Learned after 5 years they were not treating the inside of our home or our back yard the entire time! No one yelled at your staff. She lied repeatedly to us about service you were supposedly providing our home such as “ you want the inside of your home done?”or, “We contact your house sitter to get in the back gate!” ( which was never locked!) We paid for monthly service and did not receive it! As far as mentioning family we are not speaking to that would be taking the low unprofessional road! That family member and our relationship is not something any professional would bring up in this review . Shows your level. You take advantage of homeowners who are away… that simple. We never referred you and we chose a professional company for termite prevention. New homeowner has been warned!

Provider response

I will take the high road with this review, and say we aim to please with every customer. More times than not we succeed. So I would like to Thank You.<br>Thank You for:<br>+ The referrals that turned into happy customers<br>+ The extra service, like weed control, you gave to us.<br>+ Letting your family let us into your home when you were out of town.<br>However I will apologize for not getting your last service request done, as we have a strict policy of not allowing customers, who are not always right, yelling at our office staff. See, we believe in treating others as you would have them treat you.<br>We wish you the best of luck with your move and future endeavors.

JD

Jared Devers

4y ago

First off 85 bucks just for an impersonal tech to show up who won't answer questions or explain what the treatment process is? Ok fine, but then your gonna tell me treatment is 855 more? Haha... no thanks.

Provider response

I'm sorry you are not happy with......I guess, our pricing. You had a refinance inspection done. That cost was 85.00. The inspector found Termites at various locations on your home. He wrote up a proposal, with extreme detail of how treatment would be completed. The bottom of the proposal has a key to help you understand treatment specs.<br>Please understand that these inspections are legal forms and we as a company must report everything we see. I am sorry if this delayed your refinancing of your home.<br>As far as the proposal price, we are not the cheapest or the most expensive. We do take pride in the fact we use only the best products, and use them according to the label. Once again, I am sorry for your misunderstanding.

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