Provider profile

Pest-Ex

4.8 stars from 213 customer reviews · 112 Water St, Dothan, AL 36301

  • 4.8 out of 5 stars
  • 213 customer reviews
  • Dothan, Alabama
  • Open 5 days/week
4.8
Rating
213
Reviews
Yes
Claimed
Yes
Website

About this provider in Dothan

For over 65 years, Pest-Ex has provided exceptional residential and commercial pest control services to Alabama residents in Dothan, Enterprise, Ozark, Eufaula, Troy and the surrounding areas. Their highly skilled exterminators are equipped with the latest pest control technology and eco-friendly products to eliminate…

Pests handledmicerodentskitty
Praised forprofessional

Rating breakdown from customer reviews

4.8

213 reviews

5
197
4
5
3
3
2
1
1
7

Customer reviews for Pest-Ex

C

Clefornia

5mo ago

Great job thank you

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!<br>

RT

Renee Thomley

5mo ago

Steve was just here....can I say, once again, I love him! He is so sweet and professional when he sprays our house. I know I sat the same thing every time....but, what can I say. It's true!

Provider response

Thank you for your review!

DR

Dianne Robbins

5mo ago

Awesome

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!<br>

B

BJG

5mo ago

Steve is always pleasant and professional. He does a thorough job.

LR

Lisa Reid

5mo ago

Pest Ex is a great family owned business. Always willing to help and answer any of our questions. Thank you Eric!

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!

A

Al

6mo ago

You came to my property without my permission, no body home, no service completed in my home and leave me a 200 dollar bill, amazing.

AF

Aisha Freeman

6mo ago

Pest-Ex provides general pest control to my home quarterly; inside and outside. Services are excellent, rates are reasonable, and the technicians are always very nice and humble.

DJ

Dick Johnson

6mo ago

Prompt and professional

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!

RB

Robert Bedsole

6mo ago

My parents use this company and I have been using it for around 57 years they do good work and have friendly service personnel and if I have a problem they respond depending on the problem very quickly and I would recommend this company to anyone

Provider response

Thank you for your review Robert

P

Patricia

7mo ago

Always pleased with Steve. He does a great job!

JJ

Jimmy Johnson

7mo ago

Very professional

WP

Wayne Parker

7mo ago

I’ve been doing business with Pest X for years. Bob and his son Eric very good, honest and professional. I recommend Pest X for all your pest control needs.As always well satisfied.

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!

HJ

Helen Jorge Baggett

7mo ago

Steve is very courteous explains everything we need to know when we have questions I am really thankful for him.

IP

Ian Palmer

7mo ago

Pest-Ex always does a great job. Eric is easy to talk to and he is very knowledgeable and professional! 5 star service!

BS

Bobby Steverson

8mo ago

Great guy who does great work But, I need to be personally texted to by him to remind me to leave the door unlocked on the morning he’s coming. He couldn’t get in my house

Provider response

Thank you very much for taking the time to leave your feedback! We appreciate your support!

DB

Donna Benefield

2y ago

DON'T ask! (Puts me in a foul mood!)

DD

Dominique Debose

2y ago

Been complained about a rodent being in my house nothing was resolved and now this is happened I was never home when they came out so the inside of my house was never tooken care of and they except me to pay a balance they let get up to $600 and some dollars without calling or notification if they coming to my house to do business

Provider response

Yes mam text were sent, voicemails left, notes left on the door, and messages left with people there in person. All with no response.So we are sorry if you were not aware. We appreciate your business.

GS

Gia Stoner

3y ago

If they had cared to pick up the phone and call to tell me the card on file wasn’t going through they would be great. Instead they decided to send us to collections thank you pestex for making a family of 5 struggle even more in this hard economy.

Provider response

We are sorry you are having an issue. We do not see you as a current or past customer. If you would give us a call we would be glad to help you figure this out.

NS

Natasha Sanders

3y ago

The worst service ever! They don’t know anything about mice. And the mouse won’t die! FINALLY GOT A KITTY AND THE KITTY KILLED THE MICE THE FIRST WEEK OF KE HAVING IT! Do not SIGN CONTRACT! EVEN IF YOU DONT LIKE SERVICE! OWNER CALLED ME AND ASKED ME IF I TAKE DOWN THIS REVIEW HE WOULD LET ME OUT OF MY “Contract”! BUT WHY? PEOPLE NEED TO KNOW THE TRUTH! Down right the worse pest control service in Dothan! BEST GET A CAT BEFORE USING THEM! OH AND MAKE SURE YOU GET RECEIPTS BECAUSE THEY WILL SAY YOU HAVENT PAID TO PAY EXTRA!

Provider response

We apologize we were not aware you were having a problem. If you would please call the office 334-794-5903 we will be glad to discuss it and take care of the problem.

TD

Toney Dervan

6y ago

Worst people ever. Lied and said they'd only be out twice. I signed the paper not knowing I was entering a contract for a year! I didn't need that and when I call to speak to a supervisor there are none available. They've turned me over to collections but I'm also starting small claims against them as well.

Provider response

Toney, after extensive review- I see no history of this with our firm.

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