Provider profile

Knox Pest Control - Dothan

4.7 stars from 134 customer reviews · 1312 Sioux St, Dothan, AL 36303

  • 4.7 out of 5 stars
  • 134 customer reviews
  • Dothan, Alabama
  • Open 5 days/week
4.7
Rating
134
Reviews
Yes
Claimed
Yes
Website

About this provider in Dothan

Welcome to Knox Pest Control! We offer a wide variety of services to meet the needs of homeowners and businesses throughout the Southeast, including Georgia, Alabama, and Florida. We offer pest control services for termites, ants, spiders, bees, mosquitos, and more. In addition, we offer humane wildlife removal…

Pests handledtermitescockroaches
Praised forher smile and personality
Methodsspraysprays

Rating breakdown from customer reviews

4.7

134 reviews

5
122
4
3
3
1
2
1
1
7

Customer reviews for Knox Pest Control - Dothan

TH

Tracy Harris

8mo ago

Maggie is very friendly and helpful. Her smile and personality helps set you at ease.

Provider response

Thank you, Tracy! It’s great to hear that Maggie’s friendly personality and helpful approach put you at ease. We believe great service starts with a smile, and we’re glad she delivered exactly that. We’ll make sure she gets this shout-out!

MT

Michael Thomas

8mo ago

Great customer service great guy by the name of David Ellis does great work

Provider response

Hi Michael, thank you for the great review! We’re so glad to hear that David Ellis provided you with such excellent customer service and high-quality work. We’ll be sure to pass your praise along to him!

AH

abigail herring

9mo ago

I had Noah come and spray my house for roaches and he did a wonderful job! He was very polite and answered any questions I had!!

Provider response

Thank you so much! We’re thrilled to hear Noah provided such wonderful service. His politeness, professionalism, and attention to detail truly represent the Knox Pest Control standard. We appreciate your feedback and are so glad your home is in great hands!

AR

Alberta Reaves

1y ago

Knox provides pest control for our home and has for over 15 years. Jarrod is our technician, he is courteous, polite, professional and prompt.

BA

Bella A

1y ago

Always timely and professional when they come by the house. Highly recommend.

Provider response

Thank you so much for your wonderful review, Bella! We’re thrilled to hear that our team’s professionalism and promptness have stood out during our visits to your home. Your recommendation means the world to us, and we’re grateful for the trust you’ve placed in us. If there’s ever anything more we can do for you, please don’t hesitate to let us know!

KA

Katherine Ann

1y ago

Can tell employee trying to get new clients high as a kite. That's a no for me

Provider response

Thank you for your feedback, Katherine. We take concerns like this very seriously, as professionalism is a top priority for our team. This is not reflective of the standards we uphold, and we’d like the opportunity to address this matter directly. Please reach out to us so we can gather more details and work to resolve the situation.

CC

Charlene Clark

1y ago

We are very pleased with the services of KnoxPest Control at our church. They come every month and we don’t seem to have any problem with pests.

Provider response

Thank you for taking the time to leave a positive review, Charlene! We are thrilled to hear that you are pleased with the pest control services we provide at your church. Our team works diligently every month to ensure that your church is free of any pest problems. We greatly appreciate your trust in our services and we look forward to continuing to provide you with excellent pest control services. Thank you for choosing Knox Pest Control!

LM

Lucian Mullins

1y ago

Jenny Wilson is a top notch employee. Treats you and your home with respect and knowledge of the business.

Provider response

Thank you for your stellar review, Lucian! We're proud to have Jenny on our team, and it's wonderful to hear she treated you and your home with such care. Your satisfaction means a lot to us! If you need anything else, feel free to reach out! Thank you for choosing Knox Pest Control!

MP

Michael P Murphy Sr

1y ago

Great Service, the best I've ever had!!! Thank y'all very much

Provider response

Thank you so much for your kind words, Michael! We're thrilled to hear that you had a great experience with Knox Pest Control. We appreciate your feedback and look forward to serving you again in the future.

BP

Bob Patrzalek

1y ago

Had a pest problem that needed immediate attention, could not get a same day response from multiple pest control businesses except Knox. Josh set a time to respond to my needs the same day. They resolved my pest problem in a timely manner. Their tech Michael came and educated me about the pests and went on to eliminate it. Both Josh and Michael were freindly and professional, will recommend. Thanks

Provider response

Thank you so much for taking the time to share your experience, Bob! We’re thrilled to hear that Josh and Michael were able to respond quickly and professionally to resolve your pest issue. At Knox Pest Control, providing timely and effective service is a top priority, and we're glad we could meet your expectations. We also appreciate your recommendation and are grateful for your feedback. If there's anything we can do to make your next experience a 5-star one, please don't hesitate to let us know. We’re always here to help! Thank you for choosing Knox Pest Control!

RM

Randall McArdle

1y ago

I didn't know women were in pest control till today. I was so shocked to see Jenny crawling under a house looking for termites. She rocks

Provider response

Thank you for your fantastic review, Randall! We’re thrilled to hear that Jenny impressed you with her skills and dedication. At Knox Pest Control, we're proud to have a diverse and talented team. We'll be sure to share your kind words with her!

AP

Angie Phipps

1y ago

Jenny dis an awesome job taking care of the wasp at my house. I am so glad I don't have to worry about my kids playing outside. Thanks Knox

Provider response

Thank you for the wonderful review, Angie! We’re so glad Jenny was able to handle the wasp issue for you. Your peace of mind is important, and we appreciate your trust in us. If you need anything else, don’t hesitate to reach out!

VW

Victoria Wetherhult

1y ago

jenny wilson did the most through termite inspection. she was very professional and extremely knowable

Provider response

Thank you for your fantastic feedback, Victoria! We’re thrilled to hear that Jenny provided you with a thorough and professional termite inspection. Our team takes pride in their expertise, and we'll make sure to pass along your kind words to her!

TM

Tammy Monroe

1y ago

Great rates and customer service! My tech is always on time, polite and professional! Highly recommend

Provider response

Thank you for your fantastic 5-star review, Tammy! We’re delighted to hear that you’re pleased with our rates and customer service. Our team prides itself on being punctual, polite, and professional, and your recommendation means the world to us. Thank you for choosing Knox Pest Control!

CO

Chelsea Ogburn

2y ago

They spray a complex that I live in. By spray I mean they walk in for 5 seconds and then walk out. I'm not even sure that they're using anything potent enough to eradicate a bug problem.

Provider response

Thank you for taking the time to leave your review. After pulling our records we see where we dispatched our local Quality Control Manager to identify and remedy the issue. After a thorough inspection it was determined that your pest concerns were predominately gaining access from the exterior. Also, when we pulled time spent on site our GPS and handheld indicated approximately 42 minutes. We are currently working with your complex on taking the necessary steps to get those issues resolved in a timely manner. Thanks, Knox Customer Care Team

JS

JASON SHARP

4y ago

Poor quality. Always get a second opinion if Knox inspects property.

Provider response

Thank you for taking the time to leave a review. After looking through our system we cannot find an account under the name Jason Sharp. Please contact us at 762-847-0034 or phyllissmith@knoxpest.com so that we can address any concerns that you may have. Thanks, Knox Customer Care Team

WB

Walter Baxley

6y ago

Never been there

MT

Mindy Turner

7y ago

We eventually asked to be removed from our contract because of the inconsistent scheduling of services and billing mistakes and lengthy reimbursement time (3 months!). I feel I am being generous by giving them one star because they did excuse us from our contract. However, we are still waiting for a check from them due to the fact, they quoted us one price and charged us a higher rate before I caught it. I know you don't know me, but do yourself a favor and skip the frustrations of working with them.

Provider response

Ms. Turner. Thank you for your feedback We are concerned about the experience you had with Knox Pest control and are committed to doing anything it takes to provide you with the great service that we are known for. We have confirmed a refund of the disputed service cost was given and accepted by you last week. We have made several attempts to contact you since then with no success. We assume that all issues have been corrected to your satisfaction. If there is anything else we can do to help, please feel free to contact our office. We hope to earn your business again in the future. Have a great day.

JM

Joy McIntosh

9y ago

I am very dissatisfied. It seems every month he sprays & we never seem to get rid of the roaches. It seems they are multiplying instead. He doesn't stay very long when he's here. The price is fantastic, but the job is terrible.

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