About this provider in Huntington
We are a small independently owned business. We are proud to say we have been in business for over 40 yrs. We offer a wide variety of pest control needs. We take care of termites, bed bugs, mice, ants, spiders, roaches, fleas, wasp, yellow jackets, and many more pests. Call us today for a free estimate.
Rating breakdown from customer reviews
4.2
30 reviews
Customer reviews for K & B Pest Control
t a y
the truck drivers drive unsafe and recklessly! one almost ran me off the road on my way home.
Provider response
Thank you for bringing this to our attention. We take concerns about driver safety seriously. We’re unable to identify the specific incident from this review, but we would appreciate the opportunity to investigate. Please contact us at 304-523-4281 with the date, time, location, and any other relevant details so we can review the matter appropriately.
Jaime Woodard
Polite, know what they are doing, price is good
Provider response
Thank you! We appreciate you taking the time to leave us a review. We are also very happy to hear the positive experience you had with us. We look forward to working with you in the future.
Kenneth Hall
They came out quick to do a termite inspection for a home I was buying. 10/10 would recommend.
dixie hensley
I called them on Monday July 8 and talked to a lady about a service call. She gave me an appointment for July 15th at 4:30-5:00pm.Never showed or called even after I called again and left a message.Did they go out of business??
David JACKSON
Awesome folks Amazing service
Provider response
Thank you so much for the kind words. Look forward to seeing you again later this month. :)
Ty
Best in town. Very prompt, professional, and thorough!
Provider response
Thanks, Ty! We appreciate the kind words.
Shirley Arthur
Paid $85.00 for ant exter.ination in my front yard. I had multiple ant hills throughout. Gentleman, came, 3 weeks ago sprayed and told me to call back if I saw more ants. I did that and was told they only spray 3 feet from house. No one showed up to even look.. If service is only guaranteed for 2 to 3 weeks, I would suggest another exter.inator. 5/12/23: I received a call from owner, who is coming back to re-spray for ants. I appreciated that he took tome to review my complaint and will make it right. Thank you Patrick.
Provider response
Mrs. Arthur, we do not currently treat the yard area for any insects. We can treat along the perimeter of the home and inside the home. We spoke about this twice before you booked the appointment. At the time we spoke you were advised of the scope of the service provided. You also opted for the one time service. We do not guarantee one time service. We are sorry if you feel you were mislead in any way. You may call the office if you wish to speak more about this matter. Our number is 304-523-4281. Thank you.
Michelle Dawn
Plan on getting them, they quoted a decent price.
Provider response
Thanks, Michelle! We look forward to working with you.
Joylynn Balko
Always friendly.
Provider response
Thank you, Joylynn!
Michael Spence
Always do a great job. I would highly recommend them.
Provider response
Thank you, Michael!
Fannie Casey
In the spring of this year I hired them to come every 3 months, Kris came a couple of times, he quit, I talked with Brian end of September, I had to change an appointment, he said he would schedule me when he was going to be in my area, never called, never came back, I texted his number, no response
Provider response
Fannie, I am sorry to hear that you have been lost in the middle of a new technician transition. If you would like to call and speak to me, Rebecca, I would be more than happy to get you whatever you need. Again, I truly apologize for the miscommunication.
Sade Michael
Great company to work with! It was easy and hassel free! We will definitely be having them come every month from now on!
Provider response
Thank you so much for the 5 stars. We are happy we could help.
Steven Chapman
They arrived on time and gave me a fair estimate. This is the second time I've used them. I was satisfied their work on the first property so called on them again.
Provider response
Thanks for letting us know how we’re doing, Steven!
Lynnie Shepherd
They are amazing and definitely know what they are doing.Very pleased with their service!!!
Provider response
We appreciate the kind words, Lynnie!
Mt King
Very nice & helpful people. I've not actually used their service yet but I will definitely consider them if needed.
Provider response
Thanks you for the feedback! We're glad we could be of help.
t Mill
Termite inspection.
Provider response
We appreciate the great rating!
Kate Philp
Their drivers need to realize that they're representing their company when they drive. I was cut off by one of their drivers to the point that I had to slam on my brakes (I was going the speed limit!). When I honked at the man driving so as to signal to him to wait in order for me to avoid hitting him, he swerved in front of me and then slammed on his brakes. I have a dash cam, so I was less worried about me getting in trouble than I was having to deal with a wreck (which would have also cost the company $$$). Honestly, I've never used this service before, but you can bet I never will now. I just hope for their patrons' sake that the employees are not as careless in their work as they are on the road.
Provider response
Kate, we truly apologize and can assure you the issue has been addressed. Feedback is how we make our business the best it can be, and we have used this opportunity to reinforce our high expectations of anyone representing the company. Thank you for promptly bringing this to our attention.
Letitia Six
A great help.
Provider response
Thank you, Letitia! We’re happy to be of service.
Daniel Clark
Patrick will do his very best to rid your home or business of unwanted pests .
Provider response
Thank you Mr. Clark for the kind words!
Charles Jessup
Patrick and the staff of k & b pest control are top notch. They not only solve your pest problems, they will educate you on how to prevent future occurrences. They will save you money in the long run.
Provider response
Thank you for the compliment!
Samuel Haworth (Butch)
Super business very helpful people.
Provider response
We're glad we met your expectations and look forward to working with you in the future!
don sammons
20 years using services by the Ken & Sue Team. .. 20 years multiple rental units -- ALWAYS pleased. That I have called on them for all that time speaks for how much faith I have in their talents and how pleased I am with their services. Thank you, Ken.
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Treatment and cost guides before you call
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